Managing The Professional Firm 1

Managing The Professional Firm Some Basic Principles

The Three Key Goals Client Marketplace ( Service) Market For Staff ( Satisfaction) Profitability ( Success)

Leverage and the Client Marketplace ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Brains Projects ,[object Object],[object Object],[object Object],[object Object]

Grey Hair Projects ,[object Object],[object Object],[object Object],[object Object],[object Object]

Procedure – Type Projects ,[object Object],[object Object],[object Object],[object Object],[object Object]

Leverage and People Marketplace ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Leverage and the people Marketplace ,[object Object],Consequence of too much Procedural work Staff we have Staffing required by work Staffing we have Staffing required by work The archetypal structure of the professional service firm is an organisation containing three professional levels. It is in many ways the embodiment of the medieval craftsman’s shop with its Apprentices, journeymen and the master craftsmen. Consequences of too much Brains work

Leverage and Profitability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Linking the Three Goals Leverage Structure Types of Client Projects Client Marketplace ( service) Cost and Fee Levels Profitability ( Success) Career Opportunities Market for Staff ( satisfaction)

The Professional Firm Lifecycle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Spectrum of Practice Brains Grey Procedure Hair High Diagnosis Intensive High Execution Intensive Highly Customised Programmatic High Client Risk Low Client Risk Few Qualified Vendors Many Qualified Vendors High Fees High Fee Sensitivity

The Expertise Practice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Experienced Based Practice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Efficiency Based Practice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Reality of it All ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Managing The Professional Firm 1

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