1. ETP Project Development Process
Client Pre- Post-
Consultation
Production Publication
Production Production
Initial Project Content Video Delivery/Distrib
QA Review
Meeting Development Production ution
Video Rollout/
Concept Production Post- Testing Implementatio
Development Timeline Production n
Project Web Hosting &
Blueprint Finalize Project
Manager Production Maintenance
Design
Marketing
GUIs/Look & Final Approval Project Closing
Development
Feel
Instructional Review &
Design/ Specs Revisions
Video
Pre-Production
11/30/11 ETP Project Process v4 1

2. ETP Project Process
Client Consultation
Actions Tools Documents Resources
Initial Project Meeting • ETP Website • Client Proposal • Ways to Approach
Establish budget, timeline, • Client Intake Form Demos
proposal, point person, • Examples Demo
approvals
Concept Development • Client Web • Project Summary • Client Decisions
• Discuss project possibilities • Email • Client Consultation
• Determine project scope • ETP Project
• Assign a project manager Considerations
• Video Production -
clients
Project Manager • Deepspace & • Project Update • PDOP Manual
Conduct further concept Store • Client Sign-Off • ETP Logins
development: • Firebutt Sheet
•Define project goals • IM • Project Checklist
•Research & development • Timecard
•Feasibility study
•Analysis related to technical
needs and specifications
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3. ETP Project Process
Pre-Production
Actions Documents Resources
Production Timeline Production Timeline Sample Timelines
Create production timeline
Content Development Source Documents Copyright Protection Packet
Gather, organize, and synthesize
content
Establish domain name
Blueprint Blueprint • Blueprinting
Develop blueprint based on content, • Sample Blueprints
project needs and scope
Design Look and Feel & GUIs GUI Layout(s) • Sample Design Team
Hold design team meetings and get Meeting
approval on design • GUI Design Considerations
(Prototyping when needed)
Instructional Design • Specs • Style Manual
Develop production specifications • Specs Checklist • Directions
• Sample Specs
Video Pre-production • Release Forms • PDOP Manual
Plan filming needs: • Video Site Packet • Talent Database
•Cast & Scheduling • Pre-shoot communication
•Location & Travel Arrangements • Sample Scripts
•Observations & Site Visits
•Storyboarding & Scripts
•Props & Equipment
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4. ETP Project Process
Production
Actions Tools Documents Resources
Video Production • Store • Scripts • PDOP Manual
Conduct shoots: On Location &
Studio
Video Post-Production • Client Web • Video Sign-Off • Client Web Directions
Produce video content Sheet • Sample Thank Yous
• CD Thank You
Letter
Web Production • Deepspace & • Blueprint
Develop project Store • Specs
•Integrate programming
•System checks
Marketing Development • Sample brochures,
Create promotional products fliers
Review & Revisions • Specs • Sample change docs
Conduct review of project • Change Docs
•Make change doc and check
changes
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5. ETP Project Process
Post-Production
Actions Documents Resources
Quality Assurance • QA Review Checklist • ETP Testing Phases
Conduct QA • Sample Testing Documents
•Include copyediting changes • User Feedback Samples
Testing • Testing Plan
Implement testing plan • Test Documents (or
•Seek feedback user feedback tools)
•Analyze and summarize testing results
•Make change doc based on feedback
Finalize Video and Web • Change doc
Make final round of changes
•Final QA system check (technical – Web)
•Final QA project check (navigation, links,
functionalities)
•Confirm changes before seeking client
approval
Final Approval • Client Sign-off Sheet
Get client approval in writing before project
delivery
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6. QA Review Process
Recommended & Optional
Post-Production
Production QA Review Testing Finalization Publication
Feedback Collected
Specs Produced Recommendations & Analyzed Changes Made QA Check
PM Review Site Copyedit Client Input PM Review Change Doc
Change Doc Change Doc Change Doc Final Approval PM Review
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7. ETP Project Process
Publication
Actions Documents Resources
Delivery/Distribution
Place project online or distribute CDs & DVDs
Final project check after publication
•Web: navigation, links, functionalities
•Video DVDs: test videos
Deliver marketing materials: packaging,
brochures, fliers, video spots
Rollout/Implementation • Sample User Support
Carry out implementation plan
Develop user support materials
Hosting and Maintenance • Tom’s Troubleshoot
Establish user administration Questions
Create ETP login
Add to routine checks
Provide ongoing support
Project Closing • Closing Letter • Project Binders
Communicate accomplishments and extend • Archive Items Checklist
invitation for future collaboration
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8. ETP Project Process
Culture
Topics Ongoing Issues
Breakfast Building Relationships
Monday Meetings Communication
Thursday Lunches Client Management
Timecard Recordkeeping Project Management
Workday Naming Projects & Naming Conventions
Team Values Media Management
Roles Back Up
Financials Storage and Servers
Consultants Equipment and Supplies
Think Tank Bottlenecks and Ball Dropping
Flexibility Production Windows and Turn Around Deadlines
Teamwork Covering Salaries
Teambuilding Marketing
The Vault LRET Meetings
The Company Line Red Tape, Personalities, Politics
The Water Cooler
11/30/11 ETP Project Process v4 8