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How to Build Your Value Proposition
Michael Halper
Founder and CEO
SalesScripter, LLC
Traditional Messaging
Traditional Messaging
Traditional Messaging
Traditional Messaging
What is wrong with this picture?

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We are all a little self-serving and this caters more to our interests than the prosepct’s
A prospect might not care yet about your company and all the great things it has
going on
A prospecting might not really understand what your product/service is and does
This does not build interest, curiosity, and intrigue
It does not tell the prospect how you can help them
This can trigger guardedness – “Uh oh, sales person trying to sell something”
Why do we do this?
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Benefits

Features

Functionality

Product

Company

What we say when talking with prospects

Very inward focused – me, my product, my company

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•
•
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Introductions
Cold calls
Emails
Networking
Company website
Social media
Presentations

Foundation of knowledge
Focus of training
Wealth of experience
Where we have interest
What leads to us getting
paid
An Alternative Approach
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•
•
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Prospect Focused

Credibility

Interest

Objections

Qualify

Pain

Value

What we say when talking with prospects

Introductions
Cold calls
Emails
Networking
Company website
Social media
Presentations

•
•
•

Get outside your
comfort zone
Identify how you help
Focus on the problems
that you solve
Value
What is Value
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It is not your product, it is what your product helps your clients to do or to achieve

•

Some examples of delivering value:
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Improving processes
Helping to save time
Helping to save money
Helping to make money
Providing valuable information
Making someone’s day easier
Three Levels of Value
Personal Value
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Income
Career
Workload

Increased bonuses, commissions
Recognition and promotions
Decreased/increased workload

Business Value
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Revenue
Costs
Services

Improve revenue / market share / close rate
Decrease cost of goods sold / labor cost
Improve delivery of services

Technical Value
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Processes
Systems
People

Automation of manual processes
Improve performance
Decrease time to perform work
Improve reliability
Identifying Your Value
Step 1: Identify a product / service, or feature
Product / Service
or Feature
Auto inventory
replenishment

Function

Technical Value

Business Value

Personal Value
Identifying Your Value
Step 2: Identify what your product does
Product / Service
or Feature
Auto inventory
replenishment

Function
Automatically submits
orders to vendors
based on inventory
levels

Technical Value

Business Value

Personal Value
Identifying Your Value
Step 3: Identify how that helps from a technical perspective
Product / Service
or Feature
Auto inventory
replenishment

Function

Technical Value

Automatically submits
orders to vendors
based on inventory
levels

Decreases time spent
ordering

Business Value

Personal Value
Identifying Your Value
Step 4: Identify how that helps from a business perspective
Product / Service
or Feature
Auto inventory
replenishment

Function

Technical Value

Automatically submits
orders to vendors
based on inventory
levels

Decreases time spent
ordering

Business Value
Decreases staff and
labor costs

Personal Value
Identifying Your Value
Step 5: Identify how that helps from a personal perspective
Product / Service
or Feature
Auto inventory
replenishment

Function

Technical Value

Automatically submits
orders to vendors
based on inventory
levels

Decreases time spent
ordering

Business Value
Decreases staff and
labor costs

Personal Value
Improves work life
balance
Identifying Your Value
Step 6: Repeat for additional products
Product / Service
or Feature

Function

Technical Value

Business Value

Personal Value

Auto inventory
replenishment

Automatically submits
orders to vendors
based on inventory
levels

Decreases time spent
ordering

Decreases staff and
labor costs

Improves work life
balance

Predictive demand
forecasting

Predicts inventory
needed based on
historical data

Increases ordering
accuracy

Decreases inventory
costs

Improves end of year
bonus

Management
dashboard

Provides visibility
across inventory and
orders

Decreases time
gathering information

Improves decision
making and bottom
line results

Improves promotion
options
Identifying Your Value
Step 7: Summarize to arrive at your core value
Product / Service
or Feature

Function

Technical Value

Business Value

Personal Value

Auto inventory
replenishment

Automatically submits
orders to vendors
based on inventory
levels

Decreases time spent
ordering

Decreases staff and
labor costs

Improves work life
balance

Predictive demand
forecasting

Predicts inventory
needed based on
historical data

Increases ordering
accuracy

Decreases inventory
costs

Improves end of year
bonus

Management
dashboard

Provides visibility
across inventory and
orders

Decreases time
gathering information

Improves decision
making and bottom
line results

Improves promotion
options

Inventory
management
software

Manages inventory
levels and orders

Improves the ability
to manage inventory

Decreases inventory
and labor cost

Improves
compensation
potential
Creating a Value Statement
Short and Sweet Template

We help businesses to [insert technical, business, or personal value].

We help businesses to improve their ability to effectively manage their
inventory levels.
We help businesses to decrease cost of goods sold and administrative
time.
Creating a Value Statement
Connect Technical Value with Business Value Template

We help businesses to [technical value] and this often leads to [business
value].

We help businesses to improve their ability to effectively manage their
inventory levels and this often leads to a decrease in cost of goods sold as
well as administrative time.
Creating a Value Statement
Connect Business Value with Technical Value Template

We help businesses to [business value] and do this by [technical value].

We help businesses to decrease in cost of goods sold as well as
administrative time and do this by improving their ability to effectively
manage their inventory levels.
Creating a Value Statement
Connect the Product with Value Template

We provide [insert product] and this helps businesses to [insert technical or
business value].

We provide inventory management software and this helps businesses to
improve their ability to effectively manage inventory levels.
We provide inventory management software and this helps businesses to
decrease their cost of goods sold and decrease administrative time.
Messaging Workflow
Product

Value

Pain

Qualify

Objections
SalesScripter
1. Asks all the key questions

2. Maps answers to document library

What do you sell? ___________
How does it help? ___________
What problems do you fix? ___________
What questions should you ask? ___________

www.salesscripter.com
If You Want More Help
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The Cold Calling Equation – Problem Solved
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Web-based training program
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Week 1: Ideal Sales Process and Communicating Value
Week 2: Finding Prospect Pain
Week 3: Ideal Prospect and Qualifying
Week 4: Dealing with Objections and Getting Around the Gatekeeper
Week 5: Building Rapport, Interest, and Credibility
Week 6: Generating Leads and SalesScripter Overview
Week 7: Improving the Connect Rate
Week 8: Inner Game
Week 9: Managing Prospecting Meetings and Managing Sales Cycles
Week 10: Improving the Close Rate and Disqualifying

SalesScripter
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Available on Amazon - $15.95

www.salesscripter.com
Walk-through services available

SalesScripter Demonstration
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Every Thursday

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How to Build Your Value Proposition

  • 1. How to Build Your Value Proposition Michael Halper Founder and CEO SalesScripter, LLC
  • 6. What is wrong with this picture? • • • • • • We are all a little self-serving and this caters more to our interests than the prosepct’s A prospect might not care yet about your company and all the great things it has going on A prospecting might not really understand what your product/service is and does This does not build interest, curiosity, and intrigue It does not tell the prospect how you can help them This can trigger guardedness – “Uh oh, sales person trying to sell something”
  • 7. Why do we do this? • • • • • • • Benefits Features Functionality Product Company What we say when talking with prospects Very inward focused – me, my product, my company • • • • • Introductions Cold calls Emails Networking Company website Social media Presentations Foundation of knowledge Focus of training Wealth of experience Where we have interest What leads to us getting paid
  • 8. An Alternative Approach • • • • • • • Prospect Focused Credibility Interest Objections Qualify Pain Value What we say when talking with prospects Introductions Cold calls Emails Networking Company website Social media Presentations • • • Get outside your comfort zone Identify how you help Focus on the problems that you solve
  • 10. What is Value • It is not your product, it is what your product helps your clients to do or to achieve • Some examples of delivering value: – – – – – – Improving processes Helping to save time Helping to save money Helping to make money Providing valuable information Making someone’s day easier
  • 11. Three Levels of Value Personal Value • • • Income Career Workload Increased bonuses, commissions Recognition and promotions Decreased/increased workload Business Value • • • Revenue Costs Services Improve revenue / market share / close rate Decrease cost of goods sold / labor cost Improve delivery of services Technical Value • • • Processes Systems People Automation of manual processes Improve performance Decrease time to perform work Improve reliability
  • 12. Identifying Your Value Step 1: Identify a product / service, or feature Product / Service or Feature Auto inventory replenishment Function Technical Value Business Value Personal Value
  • 13. Identifying Your Value Step 2: Identify what your product does Product / Service or Feature Auto inventory replenishment Function Automatically submits orders to vendors based on inventory levels Technical Value Business Value Personal Value
  • 14. Identifying Your Value Step 3: Identify how that helps from a technical perspective Product / Service or Feature Auto inventory replenishment Function Technical Value Automatically submits orders to vendors based on inventory levels Decreases time spent ordering Business Value Personal Value
  • 15. Identifying Your Value Step 4: Identify how that helps from a business perspective Product / Service or Feature Auto inventory replenishment Function Technical Value Automatically submits orders to vendors based on inventory levels Decreases time spent ordering Business Value Decreases staff and labor costs Personal Value
  • 16. Identifying Your Value Step 5: Identify how that helps from a personal perspective Product / Service or Feature Auto inventory replenishment Function Technical Value Automatically submits orders to vendors based on inventory levels Decreases time spent ordering Business Value Decreases staff and labor costs Personal Value Improves work life balance
  • 17. Identifying Your Value Step 6: Repeat for additional products Product / Service or Feature Function Technical Value Business Value Personal Value Auto inventory replenishment Automatically submits orders to vendors based on inventory levels Decreases time spent ordering Decreases staff and labor costs Improves work life balance Predictive demand forecasting Predicts inventory needed based on historical data Increases ordering accuracy Decreases inventory costs Improves end of year bonus Management dashboard Provides visibility across inventory and orders Decreases time gathering information Improves decision making and bottom line results Improves promotion options
  • 18. Identifying Your Value Step 7: Summarize to arrive at your core value Product / Service or Feature Function Technical Value Business Value Personal Value Auto inventory replenishment Automatically submits orders to vendors based on inventory levels Decreases time spent ordering Decreases staff and labor costs Improves work life balance Predictive demand forecasting Predicts inventory needed based on historical data Increases ordering accuracy Decreases inventory costs Improves end of year bonus Management dashboard Provides visibility across inventory and orders Decreases time gathering information Improves decision making and bottom line results Improves promotion options Inventory management software Manages inventory levels and orders Improves the ability to manage inventory Decreases inventory and labor cost Improves compensation potential
  • 19. Creating a Value Statement Short and Sweet Template We help businesses to [insert technical, business, or personal value]. We help businesses to improve their ability to effectively manage their inventory levels. We help businesses to decrease cost of goods sold and administrative time.
  • 20. Creating a Value Statement Connect Technical Value with Business Value Template We help businesses to [technical value] and this often leads to [business value]. We help businesses to improve their ability to effectively manage their inventory levels and this often leads to a decrease in cost of goods sold as well as administrative time.
  • 21. Creating a Value Statement Connect Business Value with Technical Value Template We help businesses to [business value] and do this by [technical value]. We help businesses to decrease in cost of goods sold as well as administrative time and do this by improving their ability to effectively manage their inventory levels.
  • 22. Creating a Value Statement Connect the Product with Value Template We provide [insert product] and this helps businesses to [insert technical or business value]. We provide inventory management software and this helps businesses to improve their ability to effectively manage inventory levels. We provide inventory management software and this helps businesses to decrease their cost of goods sold and decrease administrative time.
  • 24. SalesScripter 1. Asks all the key questions 2. Maps answers to document library What do you sell? ___________ How does it help? ___________ What problems do you fix? ___________ What questions should you ask? ___________ www.salesscripter.com
  • 25. If You Want More Help • The Cold Calling Equation – Problem Solved – • Web-based training program – – – – – – – – – – • Week 1: Ideal Sales Process and Communicating Value Week 2: Finding Prospect Pain Week 3: Ideal Prospect and Qualifying Week 4: Dealing with Objections and Getting Around the Gatekeeper Week 5: Building Rapport, Interest, and Credibility Week 6: Generating Leads and SalesScripter Overview Week 7: Improving the Connect Rate Week 8: Inner Game Week 9: Managing Prospecting Meetings and Managing Sales Cycles Week 10: Improving the Close Rate and Disqualifying SalesScripter – – • Available on Amazon - $15.95 www.salesscripter.com Walk-through services available SalesScripter Demonstration – Every Thursday

Hinweis der Redaktion

  1. Before we go any further, let’s clearly discuss what value is specifically in the context that we are using it as it can mean different things to different people. When we talk about value, we are referring to the transfer of something from one party to another that has a positive net worth. Now, the important thing to get your hands around with this is that value is an intangible attribute. It is not something you can see or pick up, yet it is definitely there, has a positive net worth. And actually the transfer between parties can be visible when you are aware of the value that exists and you know what to look for, and that is what we will teach you hear today.Let me provide a little more color around that by sharing a few examples. First, it is important to note that value is something that is transferred everyday at a personal level between family and friends. For example, when you bring humor to a group or conversation and make someone laugh, you are providing value as you are improving the conversation from what it would be without that. Or by teaching someone something, being a good listener, providing security, or making someone’s life easier are all examples of providing value at a personal level. You are essentially giving something or contributing something to another person.Once we understand how we offer value at a personal level, we can better understand how we deliver value at a business level. Just as we can improve the lives and interactions with friends, we can do this for our clients as well by helping them to save money, helping them to make more money, by providing valuable information, or again making someone’s day easier. These are all examples of the value that we can transfer from us to our prospects and clients.One important thing to start to get your hands around is that value is not the same thing as the product that you provide. It is what your product helps your clients to do or helps them to achieve.
  2. The value that we deliver can typically impact our clients on three different levels.At the lowest level, we offer technical value. These are the benefits and improvements that we can deliver that make things work better and are realized in the areas of processes, systems, and people. Examples are helping a business to save time, automate certain tasks, improve performance, improve reliability, etc.As a business begins to realize value at the technical level, those benefits will trickle up and be realized at the business level and be seen as a decrease in costs, increase in revenue, or decrease in risk. For example, if manual processes are able to be automated, that will lead to a decrease in the labor that is needed and as a result, there could be a decrease labor costs and this is an example of realizing business value.When we help clients to realize business value, that can also continue to trickle up to impact the clients on a personal level and be realized in the form of recognition, compensation, decreased work load, etc. For example, if processes are automated and that decreases costs, that could lead to a promotion for the person that is responsible for that area. Or they could get an extra bonus for the year. Or maybe it means that they no longer have to work over the weekend and are able to spend more time with their family and this is realizing personal value.So when your clients consume your products and services, they are likely going to realize some sort of value and benefits in these three areas.
  3. As you can see, it can be easy to go down the wrong path when trying to write a good value statement. To help with that, here is a four step process that well you to build your value statement. It might not build the perfect statement for your situation, but it will at least get you going in the right direction. Step one is pretty easy and that is just to simply identify the main product or service that you are selling. Or we might want to get a little more granular and list out the actual features of the product that you sell. But for this example, we will just stay at the product level.For an example, we are currently selling inventory management software.
  4. The next step in the process is to identify the technical benefits that are provided by the product that you have listed out in step one.If we sell inventory management software, how does that help from a technical standpoint? If the software helps our clients to order more accurately and may be go through the ordering process quicker, than we could say that we help our clients to improve their ability to effectively manage their inventory levels.This is at the technical level because we are talking about processes and not getting into dollars just yet.
  5. Step three is to identify the business benefits that result from the technical benefits that are delivered. When we help to clients to improve their ability to effectively manage their inventory levels, what does that lead to?If there is less inventory sitting around, then help our customers to decreased the cost of goods sold. We also automate more and make things easier and this can help to decrease administrative time.
  6. Step three is to identify the business benefits that result from the technical benefits that are delivered. When we help to clients to improve their ability to effectively manage their inventory levels, what does that lead to?If there is less inventory sitting around, then help our customers to decreased the cost of goods sold. We also automate more and make things easier and this can help to decrease administrative time.
  7. We have a short but sweet sentence that states either the technical or business value that you offer by just saying “We help businesses to” and then insert either the technical or the business value.Continuing with the same example, “We help businesses to improve their ability to effectively manage their inventory levels.” for a short but sweet technical value statement.Or, “We help businesses to decrease cost of goods sold and administrative time.” For using the business value.When you are on a cold call, sometimes you have to be quick and to the point, and this short value statement sometimes is what fits best.
  8. The next template is one where we connect the technical and business value together in the same sentence.For example we could say, “We help businesses to improve their ability to effectively manage their inventory levels and this often leads to a decrease in cost of goods sold as well as administrative time.” We basically share the technical value and the describe what that can lead to in terms of business results.Or we can use that same flow but flip it around to say “We help businesses to decrease in cost of goods sold as well as administrative time and do this by improving their ability to effectively manage their inventory levels.”
  9. The next template is one where we connect the technical and business value together in the same sentence.For example we could say, “We help businesses to improve their ability to effectively manage their inventory levels and this often leads to a decrease in cost of goods sold as well as administrative time.” We basically share the technical value and the describe what that can lead to in terms of business results.Or we can use that same flow but flip it around to say “We help businesses to decrease in cost of goods sold as well as administrative time and do this by improving their ability to effectively manage their inventory levels.”
  10. One thing you may notice in the previous two templates is that there is no mention of the actual product that we sell. There can be some benefit to leaving product info out of the value statement as it can help to build curiosity and try to avoid triggering the prospect’s guardedness. But in some cases it may make sense to be a little more clear as to what you are talking about from a product standpoint, and there are many sales people out there that feel more comfortable with product info being in there, so here is a template that accomplishes that. Basically, this one connect the product with the value. We provide inventory management software and this helps businesses to improve their ability to effectively manage inventory levels.We provide inventory management software and this helps businesses to decrease their cost of goods sold and decrease administrative time..