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August 29, 2011

Market Overview: Midrange
Storage, Q3 2011
by Vanessa Alvarez
for Infrastructure & Operations Professionals




      Making Leaders Successful Every Day
For Infrastructure & Operations Professionals


             August 29, 2011
             Market Overview: Midrange Storage, Q3 2011
             unified Storage Architectures Enable Private cloud Environments
             by Vanessa Alvarez
             with robert Whiteley and Eric chi




ExEcut I V E S u M MA ry
The storage industry is undergoing a transition. Infrastructure and operations (I&O) execs know that
storage is a core component of enabling private cloud environments. But to achieve cloud flexibility and
economics, the storage architectures in place needed to change. With many acquisitions taking place, as
well as new solutions on the market, I&O professionals must prepare their storage environments. This
document will walk you through the drivers shaping the midrange storage market, the 10 criteria that
I&O teams should focus on when selecting a solution, and a summary of the top 11 solutions in the space.

tAbl E O F cO n tE n tS                                                           n Ot E S & rE S O u rcE S
 2 New Business Initiatives Force New Storage                                     Forrester interviewed 10 vendors: compellent,
   Solutions                                                                      Dell, EMc, Hitachi, HP, IbM, netApp, Oracle, Pillar
 4 A Mix Of 10 Criteria Shape The Midrange                                        Data Systems, and xiotech.
   Storage Landscape
     Five Established criteria Drive Midrange
                                                                                  Related Research Documents
     Storage Decisions . . .                                                     “update Q2, 2011: Are converged Infrastructures
                                                                                  Good For It?”
    . . . but Five Emerging criteria Are necessary to                             June 22, 2011
     Support new, Dynamic Workloads
                                                                                 “Q&A: How to Get Private cloud right”
 6 The Midrange Storage Landscape Consists Of
   Two Vendor Categories                                                          May 25, 2011

     category 1: Systems Vendors that can Offer                                  “the Data center network Evolution: Five
     Server, Storage, And networking                                              reasons this Isn’t your Dad’s network”
                                                                                  December 15, 2010
     category 2: Storage Pure Plays Offer the best
     Overall Economics
10 Other Vendors To Consider
   rEcOMMEnDAtIOnS
10 Focus Your Storage On Simplification,
   Convergence, And Automation
11 Supplemental Material




                © 2011 Forrester Research, Inc. All rights reserved. Forrester, Forrester Wave, RoleView, Technographics, TechRankings, and Total Economic
                Impact are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective owners. Reproduction or sharing of this
                content in any form without prior written permission is strictly prohibited. To purchase reprints of this document, please email clientsupport@
                forrester.com. For additional reproduction and usage information, see Forrester’s Citation Policy located at www.forrester.com. Information is
                based on best available resources. Opinions reflect judgment at the time and are subject to change.
2   Market Overview: Midrange Storage, Q3 2011
    For Infrastructure & Operations Professionals




    New BuSINeSS INITIATIVeS FORCe New STORAge SOLuTIONS
    Most organizations today have SAN deployments in their environments. However, in the past year or
    so, we’ve seen I&O teams start data center consolidation and look to deploy a private cloud (see Figure
    1).1 The goal is to leverage their technology platforms as part of their competitive advantage. This has
    generated a number of different initiatives in IT environments, including: 1) converged infrastructures,
    which couple server, storage, and network together, and 2) re-evaluating the storage equipment, either
    because it has reached end of life or because IT organizations are suffering from capacity growth and
    task overload. Private cloud requires a level of automation and efficiency that traditional storage
    solutions haven’t delivered in the past. As a result, I&O teams face three primary challenges:

       · The business has no idea what its data is. Much of the data stored today hasn’t been touched
         in some time and is sitting idle. It’s important to assess data and rationalize which data truly
         requires primary capacity.

       · I&O and broader IT silos still exist. Silos can’t continue if your organization’s initiatives
         such as private cloud are going to succeed. Yet most storage purchasing decisions are made
         separately from other technology purchases, and the storage teams don’t always communicate
         with enterprise architecture, application development, or even other I&O teams like server and
         networking.

       · The wrong solution can hinder a bigger initiative. Often, I&O teams don’t communicate with
         lines of business and therefore don’t know what kind of solution is needed for the initiatives at
         hand.

    These challenges and new business initiatives require much more than just hardware. They require
    a simplified and flexible way of deploying storage in order to maximize resource efficiencies.
    Although most environments are Fibre Channel today, recent Forrester survey data shows that
    organizations are actually moving forward with adopting various protocols. Traditionally this has
    required two different solutions, but I&O execs are now approaching unified architectures that
    simplify the way of deploying and managing storage (see Figure 2).




    August 29, 2011                                              © 2011, Forrester research, Inc. reproduction Prohibited
Market Overview: Midrange Storage, Q3 2011            3
                                                                              For Infrastructure & Operations Professionals




Figure 1 Private cloud Deployments Are no longer Hype

        “Which of the following initiatives are likely to be your firm’s/organization’s top hardware/IT
                            infrastructure priorities over the next 12 months?”
                 (Percentage of respondents who answered “critical priority” or “high priority”)

    Consolidate IT infrastructure via server consolidation,                                                       80%
       data center consolidation, or server virtualization                                                        79%

 Maintain or implement broad use of server virtualization                                                        80%
               as the standard server deployment model                                                          77%

         Automate the management of virtualized servers                                             60%
                        to gain exibility and resiliency                                            61%

              Build an internal private cloud operated by IT                  29%
                                     (not a service provider)              23%                2010 (N = 1,037)
                                                                                              2009* (N = 1,020)
        Use cloud service o erings for storage-as-a-service                   28%
         or virtual-server-as-a-service at a service provider           18%

                  Base: North American and European enterprise IT infrastructure decision-makers

 Source: Forrsights Hardware Survey, Q3 2010
*Source: Enterprise And SMB Hardware Survey, North American And Europe, Q3 2009
58821                                                                                    Source: Forrester Research, Inc.




Figure 2 Multiprotocol use Is Gaining Adoption

                 “Which protocols do you use for networking virtual server hosts to the SAN?”

                          76%


                                              36%
                                                                23%
                                                                               4%                   4%
                           FC                  NFS              iSCSI         FCoE                 DAS
               Base: 91 vendor and user companies that currently use virtualization technology in the
                                            x86 server environments
                                          (multiple responses accecpted)
Source: September 2010 Global Virtual Server Environments Online Survey
58821                                                                                    Source: Forrester Research, Inc.




© 2011, Forrester research, Inc. reproduction Prohibited                                                  August 29, 2011
4   Market Overview: Midrange Storage, Q3 2011
    For Infrastructure & Operations Professionals




    A MIx OF 10 CRITeRIA ShApe The MIDRANge STORAge LANDSCApe
    Although the market is evolving quickly, and the line between midrange and high-end storage
    continues to blur, we have established 10 criteria to categorize a solution as midrange (see Figure 3).

    Figure 3 How Midrange Storage Solves Known Problems

                                                     Criteria               Business problem solved
    Established criteria Thin provisioning                         Helps avoid capacity being underutilized,
                                                                   therefore buying capacity when truly
                                                                   necessary
                                Asynchronous and synchronous       Both allow for data to be replicated more
                                replication                        e ciently depending on the requirements
                                Multiprotocol support              Allows for exibility and tiering; not tied to
                                                                   Fibre Channel environment

                                Primary deduplication              Eliminates duplicates, saving capacity
                                Automated tiering                  Tiering maximizes resources, allowing for
                                                                   high-end disks to be used for high
                                                                   performance.
       Emerging criteria Storage virtualization                    Accessing data regardless of physical
                                                                   location/structure, managing storage
                                                                   easier for di erent requirements
                                Stretch clustering                 Cluster nodes geographically dispersed
                                                                   across distance, providing redundancy

                                Multihypervisor support            Multihypervisor support allows for
                                                                   organizations to leverage di erent
                                                                   hypervisors for di erent workloads,
                                                                   depending on the business need.
                                Object storage support             Allows for metadata to be applied for
                                                                   extracting more easily

                                VAAI integration                   Tie between server/storage to determines
                                                                   the capacity needed for workloads; higher
                                                                   peformance on servers

    58821                                                                              Source: Forrester Research, Inc.




    Five established Criteria Drive Midrange Storage Decisions . . .
    There are a number of proven storage technologies that have been on the market for some time now.
    Although these features are not massively adopted just yet, they do offer the functionality needed for
    a successful private cloud deployment. I&O teams should prioritize these five capabilities:

       · Thin provisioning. Thin provisioning is designed to optimize storage capacity in a shared
         storage environment. It allocates capacity on-demand as opposed to pre-allocating, therefore
         increasing use. Capacity is normally oversubscribed, but it is only dedicated when data is




    August 29, 2011                                             © 2011, Forrester research, Inc. reproduction Prohibited
Market Overview: Midrange Storage, Q3 2011           5
                                                                     For Infrastructure & Operations Professionals




     actually written on the application. Although thin provisioning has been on the market for
     some time, I&O teams have yet to widely adopt it.

   · Asynchronous and synchronous replication. Most environments require synchronous
     replication. But I&O should select solutions that have both capabilities and can identify which
     data needs which type of replication to drive more performance efficiency.

   · Multiprotocol support. Most SAN environments sit on Fibre Channel; however, we see an
     increase in interest for other protocols such as NFS and iSCSI. Solutions with support for all
     protocols are much more flexible for efficiency purposes and allow for effective tiering.

   · Primary deduplication. This is a process that looks for any redundant data. If it finds a
     duplicate, the storage system will point to the original copy and eliminate the redundant data,
     freeing up capacity. Although widely used in backup, it’s much more beneficial in a primary
     storage environment, as it will significantly reduce the amount of capacity used.

   · Automated tiering. Tiering is a key function to enabling a private cloud and has been a manual
     and tedious procedure for a long time. Automated tiering places hot data on high-performing disk
     and warm data, which isn’t accessed as much, on cheaper disk, balancing out the cost efficiencies.

. . . But Five emerging Criteria Are Necessary To Support New, Dynamic workloads
Today, the server, network, and storage environments are becoming more integrated than ever.2
The impact of initiatives such as server virtualization and VDI fundamentally change the way
storage and network resources are dynamically allocated. Most organizations suffer today because
of lack of preparation in designing their server/desktop virtualization environments. As a result,
storage growth has spiraled out of control, and performance for deployments on both the network
and storage side have suffered. As these initiatives continue to roll out, the server, network, and
storage environments must understand the impact on each other and work in sync to deliver the
necessary resources for flexible and intensive workloads. The solution is not to continue adding
more hardware but to begin to understand the different features and functionalities that can help to
address some of these concerns. We recommend that I&O teams focus on five emerging capabilities:

   · Storage virtualization. Similarly to server virtualization, storage virtualization eliminates the
     dependencies between data and where it’s stored. This allows for flexibility in how capacity is
     managed.

   · Stretch clustering. Stretch clustering is critical when one or more cluster nodes of a SAN are
     geographically remote. Different from vMotion, this is a group of ESX/ESXi instances within
     vCenter where at least some of the hosts in the cluster live in separate locations. vMotion, on the
     other hand, is the live migration of a guest virtual machine from one host to another.




© 2011, Forrester research, Inc. reproduction Prohibited                                         August 29, 2011
6   Market Overview: Midrange Storage, Q3 2011
    For Infrastructure & Operations Professionals




       · Multihypervisor support. Despite VMware’s dominance in hypervisors, storage admins must
         plan for growth in alternatives. As the hypervisor and storage become more interdependent
         on each other, storage systems must be able to support all hypervisors for environments where
         there are more than one in production.

       · Object storage support. Objects allow for a more granular way of identifying data. They use
         richer metadata to easily retract data when needed based on software capabilities with languages
         such as REST or Java.

       · VAAI integration. For VMware-based environments, vStorage APIs for Array Integration
         (VAAI) is an API that allows VMware hypervisors to hand off storage functions to storage
         arrays, alleviating workload strain on the servers.


    The MIDRANge STORAge LANDSCApe CONSISTS OF TwO VeNDOR CATegORIeS
    The storage vendor landscape has evolved, mainly due to consolidation. I&O teams are focusing on
    data center consolidation in the short term and enabling a private cloud long term.3 This is driving
    vendors to offer a new set of capabilities as highlighted above. But it also led to the massive M&A
    action we saw in 2010, where billion-dollar deals were struck.4 Although this report focuses on
    midrange solutions, in reality, the lines are blurring between high-end and the midrange space. The
    level of performance and amount of capacity for midrange solutions have increased in recent years.
    They are spilling over into the higher end range in terms of functions and features. To navigate this
    market, I&O teams should focus on two basic categories of midrange storage vendors (see Figure 4).




    August 29, 2011                                           © 2011, Forrester research, Inc. reproduction Prohibited
Market Overview: Midrange Storage, Q3 2011                                                                                   7
                                                                                                                                                                For Infrastructure & Operations Professionals




Figure 4 today’s Midrange Storage Market Offers A Wide Variety Of Solutions




                                                                                                                                                                                                                                          Multihypervisor Support
                                                                synchronous replication




                                                                                                                                       Object storage support
                                                                                                               Multiprotocol support




                                                                                                                                                                                                                 Storage virtualization
                                                                Asynchronous and




                                                                                                                                                                    Automated tiering
                         Thin provisioning




                                                                                          Stretch clustering




                                                                                                                                                                                            VAAI integration
                                                deduplication
                                                Primary

             Vendor

        Compellent*

   Dell/EqualLogic

                EMC

              Fujitsu

                 HDS

          HP (3PAR)

                 IBM

             NetApp

              Oracle

         Pillar Data†

             Xiotech

            No focus                         Relevant domain                                  Some focus                                       Substantial focus                                               Core focus

*Compellent was acquired by Dell on 02/22/2011
†
 Pillar Data was acquired by Oracle on 06/29/2011
58821                                                                                                                                                                                   Source: Forrester Research, Inc.




Category 1: Systems Vendors That Can Offer Server, Storage, And Networking
We examined six solutions from five vendors in this space. They are:

   · Compellent Storage Center 5.4. Compellent represents one of the core values of storage in
     private cloud models. Automated tiering creates resource efficiencies that allow for a system
     to identify hot and cold data and place it on the most cost-efficient disks. Dell’s enhanced




© 2011, Forrester research, Inc. reproduction Prohibited                                                                                                                                                                   August 29, 2011
8   Market Overview: Midrange Storage, Q3 2011
    For Infrastructure & Operations Professionals




         capabilities place it in the top with its competitors. But Dell still needs to round out Compellent
         with self-service functionality, orchestration, and more robust resource management
         functionality, to meet all I&O cloud needs. As most vendors look to do this, we expect Dell to
         evolve Compellent’s capabilities to meet these requirements.

       · Dell EqualLogic PS6000XVS. The technology of the former EqualLogic has always been
         competitive in this segment. Today, EQL Firmware 5.1 supports iSCSI and NFS protocols,
         which are relatively less expensive than Fibre Channel, reducing the cost of storage capacity. Its
         support of NFS is beneficial to the server virtualization environment, as NFS is a much more
         efficient protocol to leverage for this. Although it doesn’t support Fibre Channel natively, it does
         support Fibre Channel-like functionality over DCB Ethernet, for organizations that are willing
         to go down this route. Since most organizations primarily leverage Fibre Channel for their
         entire environment, much consideration needs to be made in choosing a solution that natively
         supports Fibre Channel.

       · Hitachi Data Systems (HDS) AMS. Although better known in the high-end storage arena,
         HDS offers a midrange solution, which offers the basic functionalities such as thin provisioning,
         snapshots, and cloning, but is often overshadowed by its competitors EMC and NetApp. It
         provides support for FC, iSCSI, CIFS, and NFS. However, HDS still falls short with automated
         tiering and management capabilities as they relate to virtualized environments.

       · HP 3PAR. HP’s acquisition of 3PAR was strategic to its position as a vendor that could fulfill the
         I/O requirements needed for virtualization and private cloud environments. Automated tiering,
         a core criteria for the efficiency of a private cloud, is 3PAR’s strength. iT has been a leader in this
         space, and HP’s addition has made it a midrange solution that can enable I/O requirements for
         efficiency. HP will need to further integrate 3PAR into its overall portfolio and help customers
         into the transition from its traditional HP EVA solution to a more robust solution that will help
         customers in the private cloud journey.

       · IBM V7000. The midrange market has evolved to include a number of the larger vendors,
         which have traditionally been in the high-end storage space. IBM’s acquisition of V7000 delivers
         midrange capabilities and meets all the established criteria with the exception of primary
         deduplication. However, it lacks in the multiprotocol support area, a key requirement for
         enabling private cloud environments.

       · Oracle Sun Storage 6000. With its acquisition of Sun, Oracle’s 6000 became its midrange solution.
         Today, the 6000 supports both synchronous and asynchronous replication. However, it doesn’t
         provide any thin provisioning, primary deduplication, or multiprotocol support — all criteria that
         should be a part of a midrange solution designed to enable simplification and efficiencies.




    August 29, 2011                                               © 2011, Forrester research, Inc. reproduction Prohibited
Market Overview: Midrange Storage, Q3 2011            9
                                                                       For Infrastructure & Operations Professionals




Category 2: Storage pure plays Offer The Best Overall economics
The storage pure play market is dwindling because of all the industry consolidation, but it’s still the
sweet spot for I&O teams looking to meet aggressive storage needs with midrange solutions. The top
players include:

   · EMC VNX. EMC has long been a follower to NetApp in the midrange market. However,
     its recent release of VNX comes one step closer. It brings a great deal of the features and
     functionality that enable private clouds, including thin provisioning, primary deduplication,
     automated tiering, and VAAI integration. Although EMC considers VNX a unified solution,
     it in fact still runs separate operating systems — DART and FLARE —in one device. The
     Unisphere management console eases the complexity and does alleviate a great deal of the
     manual tasks, but the fact is that it’s still two different environments.

   · Fujitsu Eternus DX440. The company has maintained a storage solution within its portfolio
     for some time but hasn’t made much traction in the midrange space. The solution offers all the
     basic functionality considered in our criteria, with the exception of primary deduplication. We
     expect Fujitsu to ramp up on its storage solutions as it sets out to provide a cohesive server and
     storage solution.

   · NetApp FAS3270. NetApp provides the leading unified solution. It continues to expand its
     portfolio and grow within the market. Multiprotocol support and ease of use remain the most
     valued capabilities by I&O and storage teams. However, primary deduplication continues to
     gain adoption and will do so increasingly, as it’s a key feature for efficiency within private clouds;
     NetApp leads in making this functionality work without significantly affecting performance.
     The acquisition and integration of Akorri was a good step to further extend NetApp capabilities,
     but more needs to be done in this area for building private clouds.

   · Pillar Data. A company partially owned by Oracle, Pillar Data has been a staple in the
     midrange solution space. Its solution offers the required criteria, but the value of its solution
     lies in its automated tiering capabilities. Its tiering allows you to set policies around your data,
     instead of just basing the requirement on use alone. Being partially owned by Oracle challenged
     the company in the area of innovation, as it competed to some extent against Oracle’s own
     storage solutions.5

   · Xiotech ISE. The ISE storage solution represents a new architecture for enabling the efficiencies
     of cloud. It offers a hybrid storage environment that allows for automated tiering from SATA
     to SSD, and its management capabilities help determine where data can reside most efficiently
     and effectively. Its self-healing capabilities also allow for drives to be repaired within a datapac
     without the need for taking everything out of service. However, Xiotech has suffered from
     management changes and the perils that come along with changing strategy. Xiotech will need
     to focus on delivering the capabilities needed for a private cloud environment and ensuring that
     it can integrate into other core areas to this environment, such as server and networking.



© 2011, Forrester research, Inc. reproduction Prohibited                                           August 29, 2011
10   Market Overview: Midrange Storage, Q3 2011
     For Infrastructure & Operations Professionals




     OTheR VeNDORS TO CONSIDeR
     Forrester believes that the tie between server, storage, and network will continue to occur. There are
     a number of innovative start-up vendors that are pushing the envelope to change the way storage is
     built out and managed today, bringing together the server and storage worlds. They focus on areas
     that have changed the storage requirements and contribute intelligence to the virtualized or cloud
     environment. These include vendors such as Virsto, whose virtualization management software sits
     within the hypervisor, bringing a better understanding of the virtual server environment; Nutanix,
     which brings server and storage closer together; and SolidFire, which is offering SSD with Flash,
     driving down the cost of SSD, while still providing a high level of performance. They are all offering
     a new way of creating efficiencies within virtualized and cloud environments.


      r E c O M M E n D At I O n S

      FOCuS YOuR STORAge ON SIMpLIFICATION, CONVeRgeNCe, AND AuTOMATION
      It’s no longer acceptable to have multiple storage systems in place that require significant
      manual intervention. you will need to evaluate solutions that simplify your infrastructure, have an
      understanding of your server and network environments, and automate as many tasks as possible.
      these solutions will ultimately enable the resource efficiencies of a private cloud environment. to
      maximize their investment, I&O teams will need to:

         · Assess the current storage environment. review the type of data and its requirements
           when determining what solution you need. these solutions may serve general purpose
           workloads, but may not for certain types of workloads.
         · Discuss the business’ requirements. understand your business’ growth initiatives, and
           determine what kind of solution will enable those. before making purchasing decisions, sit
           down with your line-of-business, server, and network liaisons to determine a comprehensive
           approach.
         · Leverage efficiency tools that help reduce the amount of capacity required. Features
           such as thin provisioning and storage resource management tools have been around
           for some time now and have been proven. begin using them on a regular basis and in an
           automated manner.
         · understand the role of virtualization in storage. there is a great deal of intelligence
           that sits within a hypervisor from a virtualization perspective. Ensure that you understand
           what capabilities can be leveraged from there, and make the connection to your storage
           environment. this tie becomes much more critical as virtualization becomes widespread
           throughout your infrastructure. communicate with your virtualization and network teams to
           make sure you’re in sync.




     August 29, 2011                                            © 2011, Forrester research, Inc. reproduction Prohibited
Market Overview: Midrange Storage, Q3 2011            11
                                                                           For Infrastructure & Operations Professionals




SuppLeMeNTAL MATeRIAL
Companies Interviewed For This Document
Compellent                                                 IBM
Dell                                                       NetApp
EMC                                                        Oracle
Hitachi                                                    Pillar Data Systems
HP                                                         Xiotech



eNDNOTeS
1
    Recent Forrester inquiries from enterprise infrastructure and operations (I&O) professionals show that
    there’s still significant confusion between infrastructure-as-a-service (IaaS) private clouds and server
    virtualization environments. As a result, there are a lot of misperceptions about what it takes to get your
    private cloud investments right and drive adoption by your developers. The answers may surprise you; they
    may even be the opposite of what you’re thinking. For more information, see the May 25, 2011, “Q&A: How
    to Get Private Cloud Right” report.
2
    IT pros have most of the basic ingredients to cook up their own cloud-like infrastructure or support
    complex applications — but there’s no recipe, and many ingredients just don’t combine well. Complicating
    the story are the traditional infrastructure silos around servers, networks, and storage that must work
    together in a new, truly integrated way. Vendors like Cisco Systems, Dell, EMC, HP, and IBM have had basic
    converged infrastructure (CI) offerings for several years — but many I&O teams hesitated to deploy them,
    as they required higher levels of integration. For more information, see the May 17, 2011, “Are Converged
    Infrastructures Good For IT?” report.
3
    Infrastructure and operations (I&O) teams are facing a difficult challenge in the data center: tossing out
    the rules of networking architecture. After years of just “throwing bandwidth” at the problem, today’s I&O
    teams are finding they need to build fundamentally different networks that accommodate advances in
    server virtualization and storage networking and pave the path to cloud computing. Today’s traditional
    three-tiered architectures are giving way to flatter, converged Ethernet fabrics. Why? A fabric-based
    approach provides the necessary flexibility, performance, and reliability to support new shared resources,
    software, and data models. The goal of data center convergence and virtualization is to remove redundancy
    in SAN networks and inefficiencies in the compute spectrum and offer them from an information grid,
    AKA “the cloud.” For more information, see the December 15, 2010, “The Data Center Network Evolution:
    Five Reasons This Isn’t Your Dad’s Network” report.
4
    Acquisitions have long been a part of the storage vendor landscape. But 2010 and the first part of 2011
    saw an explosion of huge deals from almost every storage vendor. There are few independent options left,
    so it’s time for infrastructure and operations (I&O) professionals to re-evaluate their impressions of the




© 2011, Forrester research, Inc. reproduction Prohibited                                               August 29, 2011
12   Market Overview: Midrange Storage, Q3 2011
     For Infrastructure & Operations Professionals




         megavendors and work to standardize on the broad offerings of a few selected options. These deals also
         move vendors into some new territories, so I&O executives should look at how application-centric storage
         solutions and bundled offerings with server, network, and applications might fit in their environment. For
         more information, see the June 16, 2011, “Blockbuster Deals Reshape The Storage World” report.
     5
         Note that Oracle acquired Pillar Data on June 29, 2011 — after the research and writing of this report
         was completed. We have decided to keep the Pillar analysis separate from Oracle given that only the
         announcement of the intent to acquire was made by the publication time of this report.




     August 29, 2011                                                  © 2011, Forrester research, Inc. reproduction Prohibited
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is an independent research company
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business and technology. Forrester
works with professionals in 19 key roles
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                                                                                                                       58821

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Net App Scores 100% For Midrange Storage Market Solutions

  • 1. August 29, 2011 Market Overview: Midrange Storage, Q3 2011 by Vanessa Alvarez for Infrastructure & Operations Professionals Making Leaders Successful Every Day
  • 2. For Infrastructure & Operations Professionals August 29, 2011 Market Overview: Midrange Storage, Q3 2011 unified Storage Architectures Enable Private cloud Environments by Vanessa Alvarez with robert Whiteley and Eric chi ExEcut I V E S u M MA ry The storage industry is undergoing a transition. Infrastructure and operations (I&O) execs know that storage is a core component of enabling private cloud environments. But to achieve cloud flexibility and economics, the storage architectures in place needed to change. With many acquisitions taking place, as well as new solutions on the market, I&O professionals must prepare their storage environments. This document will walk you through the drivers shaping the midrange storage market, the 10 criteria that I&O teams should focus on when selecting a solution, and a summary of the top 11 solutions in the space. tAbl E O F cO n tE n tS n Ot E S & rE S O u rcE S 2 New Business Initiatives Force New Storage Forrester interviewed 10 vendors: compellent, Solutions Dell, EMc, Hitachi, HP, IbM, netApp, Oracle, Pillar 4 A Mix Of 10 Criteria Shape The Midrange Data Systems, and xiotech. Storage Landscape Five Established criteria Drive Midrange Related Research Documents Storage Decisions . . . “update Q2, 2011: Are converged Infrastructures Good For It?” . . . but Five Emerging criteria Are necessary to June 22, 2011 Support new, Dynamic Workloads “Q&A: How to Get Private cloud right” 6 The Midrange Storage Landscape Consists Of Two Vendor Categories May 25, 2011 category 1: Systems Vendors that can Offer “the Data center network Evolution: Five Server, Storage, And networking reasons this Isn’t your Dad’s network” December 15, 2010 category 2: Storage Pure Plays Offer the best Overall Economics 10 Other Vendors To Consider rEcOMMEnDAtIOnS 10 Focus Your Storage On Simplification, Convergence, And Automation 11 Supplemental Material © 2011 Forrester Research, Inc. All rights reserved. Forrester, Forrester Wave, RoleView, Technographics, TechRankings, and Total Economic Impact are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective owners. Reproduction or sharing of this content in any form without prior written permission is strictly prohibited. To purchase reprints of this document, please email clientsupport@ forrester.com. For additional reproduction and usage information, see Forrester’s Citation Policy located at www.forrester.com. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.
  • 3. 2 Market Overview: Midrange Storage, Q3 2011 For Infrastructure & Operations Professionals New BuSINeSS INITIATIVeS FORCe New STORAge SOLuTIONS Most organizations today have SAN deployments in their environments. However, in the past year or so, we’ve seen I&O teams start data center consolidation and look to deploy a private cloud (see Figure 1).1 The goal is to leverage their technology platforms as part of their competitive advantage. This has generated a number of different initiatives in IT environments, including: 1) converged infrastructures, which couple server, storage, and network together, and 2) re-evaluating the storage equipment, either because it has reached end of life or because IT organizations are suffering from capacity growth and task overload. Private cloud requires a level of automation and efficiency that traditional storage solutions haven’t delivered in the past. As a result, I&O teams face three primary challenges: · The business has no idea what its data is. Much of the data stored today hasn’t been touched in some time and is sitting idle. It’s important to assess data and rationalize which data truly requires primary capacity. · I&O and broader IT silos still exist. Silos can’t continue if your organization’s initiatives such as private cloud are going to succeed. Yet most storage purchasing decisions are made separately from other technology purchases, and the storage teams don’t always communicate with enterprise architecture, application development, or even other I&O teams like server and networking. · The wrong solution can hinder a bigger initiative. Often, I&O teams don’t communicate with lines of business and therefore don’t know what kind of solution is needed for the initiatives at hand. These challenges and new business initiatives require much more than just hardware. They require a simplified and flexible way of deploying storage in order to maximize resource efficiencies. Although most environments are Fibre Channel today, recent Forrester survey data shows that organizations are actually moving forward with adopting various protocols. Traditionally this has required two different solutions, but I&O execs are now approaching unified architectures that simplify the way of deploying and managing storage (see Figure 2). August 29, 2011 © 2011, Forrester research, Inc. reproduction Prohibited
  • 4. Market Overview: Midrange Storage, Q3 2011 3 For Infrastructure & Operations Professionals Figure 1 Private cloud Deployments Are no longer Hype “Which of the following initiatives are likely to be your firm’s/organization’s top hardware/IT infrastructure priorities over the next 12 months?” (Percentage of respondents who answered “critical priority” or “high priority”) Consolidate IT infrastructure via server consolidation, 80% data center consolidation, or server virtualization 79% Maintain or implement broad use of server virtualization 80% as the standard server deployment model 77% Automate the management of virtualized servers 60% to gain exibility and resiliency 61% Build an internal private cloud operated by IT 29% (not a service provider) 23% 2010 (N = 1,037) 2009* (N = 1,020) Use cloud service o erings for storage-as-a-service 28% or virtual-server-as-a-service at a service provider 18% Base: North American and European enterprise IT infrastructure decision-makers Source: Forrsights Hardware Survey, Q3 2010 *Source: Enterprise And SMB Hardware Survey, North American And Europe, Q3 2009 58821 Source: Forrester Research, Inc. Figure 2 Multiprotocol use Is Gaining Adoption “Which protocols do you use for networking virtual server hosts to the SAN?” 76% 36% 23% 4% 4% FC NFS iSCSI FCoE DAS Base: 91 vendor and user companies that currently use virtualization technology in the x86 server environments (multiple responses accecpted) Source: September 2010 Global Virtual Server Environments Online Survey 58821 Source: Forrester Research, Inc. © 2011, Forrester research, Inc. reproduction Prohibited August 29, 2011
  • 5. 4 Market Overview: Midrange Storage, Q3 2011 For Infrastructure & Operations Professionals A MIx OF 10 CRITeRIA ShApe The MIDRANge STORAge LANDSCApe Although the market is evolving quickly, and the line between midrange and high-end storage continues to blur, we have established 10 criteria to categorize a solution as midrange (see Figure 3). Figure 3 How Midrange Storage Solves Known Problems Criteria Business problem solved Established criteria Thin provisioning Helps avoid capacity being underutilized, therefore buying capacity when truly necessary Asynchronous and synchronous Both allow for data to be replicated more replication e ciently depending on the requirements Multiprotocol support Allows for exibility and tiering; not tied to Fibre Channel environment Primary deduplication Eliminates duplicates, saving capacity Automated tiering Tiering maximizes resources, allowing for high-end disks to be used for high performance. Emerging criteria Storage virtualization Accessing data regardless of physical location/structure, managing storage easier for di erent requirements Stretch clustering Cluster nodes geographically dispersed across distance, providing redundancy Multihypervisor support Multihypervisor support allows for organizations to leverage di erent hypervisors for di erent workloads, depending on the business need. Object storage support Allows for metadata to be applied for extracting more easily VAAI integration Tie between server/storage to determines the capacity needed for workloads; higher peformance on servers 58821 Source: Forrester Research, Inc. Five established Criteria Drive Midrange Storage Decisions . . . There are a number of proven storage technologies that have been on the market for some time now. Although these features are not massively adopted just yet, they do offer the functionality needed for a successful private cloud deployment. I&O teams should prioritize these five capabilities: · Thin provisioning. Thin provisioning is designed to optimize storage capacity in a shared storage environment. It allocates capacity on-demand as opposed to pre-allocating, therefore increasing use. Capacity is normally oversubscribed, but it is only dedicated when data is August 29, 2011 © 2011, Forrester research, Inc. reproduction Prohibited
  • 6. Market Overview: Midrange Storage, Q3 2011 5 For Infrastructure & Operations Professionals actually written on the application. Although thin provisioning has been on the market for some time, I&O teams have yet to widely adopt it. · Asynchronous and synchronous replication. Most environments require synchronous replication. But I&O should select solutions that have both capabilities and can identify which data needs which type of replication to drive more performance efficiency. · Multiprotocol support. Most SAN environments sit on Fibre Channel; however, we see an increase in interest for other protocols such as NFS and iSCSI. Solutions with support for all protocols are much more flexible for efficiency purposes and allow for effective tiering. · Primary deduplication. This is a process that looks for any redundant data. If it finds a duplicate, the storage system will point to the original copy and eliminate the redundant data, freeing up capacity. Although widely used in backup, it’s much more beneficial in a primary storage environment, as it will significantly reduce the amount of capacity used. · Automated tiering. Tiering is a key function to enabling a private cloud and has been a manual and tedious procedure for a long time. Automated tiering places hot data on high-performing disk and warm data, which isn’t accessed as much, on cheaper disk, balancing out the cost efficiencies. . . . But Five emerging Criteria Are Necessary To Support New, Dynamic workloads Today, the server, network, and storage environments are becoming more integrated than ever.2 The impact of initiatives such as server virtualization and VDI fundamentally change the way storage and network resources are dynamically allocated. Most organizations suffer today because of lack of preparation in designing their server/desktop virtualization environments. As a result, storage growth has spiraled out of control, and performance for deployments on both the network and storage side have suffered. As these initiatives continue to roll out, the server, network, and storage environments must understand the impact on each other and work in sync to deliver the necessary resources for flexible and intensive workloads. The solution is not to continue adding more hardware but to begin to understand the different features and functionalities that can help to address some of these concerns. We recommend that I&O teams focus on five emerging capabilities: · Storage virtualization. Similarly to server virtualization, storage virtualization eliminates the dependencies between data and where it’s stored. This allows for flexibility in how capacity is managed. · Stretch clustering. Stretch clustering is critical when one or more cluster nodes of a SAN are geographically remote. Different from vMotion, this is a group of ESX/ESXi instances within vCenter where at least some of the hosts in the cluster live in separate locations. vMotion, on the other hand, is the live migration of a guest virtual machine from one host to another. © 2011, Forrester research, Inc. reproduction Prohibited August 29, 2011
  • 7. 6 Market Overview: Midrange Storage, Q3 2011 For Infrastructure & Operations Professionals · Multihypervisor support. Despite VMware’s dominance in hypervisors, storage admins must plan for growth in alternatives. As the hypervisor and storage become more interdependent on each other, storage systems must be able to support all hypervisors for environments where there are more than one in production. · Object storage support. Objects allow for a more granular way of identifying data. They use richer metadata to easily retract data when needed based on software capabilities with languages such as REST or Java. · VAAI integration. For VMware-based environments, vStorage APIs for Array Integration (VAAI) is an API that allows VMware hypervisors to hand off storage functions to storage arrays, alleviating workload strain on the servers. The MIDRANge STORAge LANDSCApe CONSISTS OF TwO VeNDOR CATegORIeS The storage vendor landscape has evolved, mainly due to consolidation. I&O teams are focusing on data center consolidation in the short term and enabling a private cloud long term.3 This is driving vendors to offer a new set of capabilities as highlighted above. But it also led to the massive M&A action we saw in 2010, where billion-dollar deals were struck.4 Although this report focuses on midrange solutions, in reality, the lines are blurring between high-end and the midrange space. The level of performance and amount of capacity for midrange solutions have increased in recent years. They are spilling over into the higher end range in terms of functions and features. To navigate this market, I&O teams should focus on two basic categories of midrange storage vendors (see Figure 4). August 29, 2011 © 2011, Forrester research, Inc. reproduction Prohibited
  • 8. Market Overview: Midrange Storage, Q3 2011 7 For Infrastructure & Operations Professionals Figure 4 today’s Midrange Storage Market Offers A Wide Variety Of Solutions Multihypervisor Support synchronous replication Object storage support Multiprotocol support Storage virtualization Asynchronous and Automated tiering Thin provisioning Stretch clustering VAAI integration deduplication Primary Vendor Compellent* Dell/EqualLogic EMC Fujitsu HDS HP (3PAR) IBM NetApp Oracle Pillar Data† Xiotech No focus Relevant domain Some focus Substantial focus Core focus *Compellent was acquired by Dell on 02/22/2011 † Pillar Data was acquired by Oracle on 06/29/2011 58821 Source: Forrester Research, Inc. Category 1: Systems Vendors That Can Offer Server, Storage, And Networking We examined six solutions from five vendors in this space. They are: · Compellent Storage Center 5.4. Compellent represents one of the core values of storage in private cloud models. Automated tiering creates resource efficiencies that allow for a system to identify hot and cold data and place it on the most cost-efficient disks. Dell’s enhanced © 2011, Forrester research, Inc. reproduction Prohibited August 29, 2011
  • 9. 8 Market Overview: Midrange Storage, Q3 2011 For Infrastructure & Operations Professionals capabilities place it in the top with its competitors. But Dell still needs to round out Compellent with self-service functionality, orchestration, and more robust resource management functionality, to meet all I&O cloud needs. As most vendors look to do this, we expect Dell to evolve Compellent’s capabilities to meet these requirements. · Dell EqualLogic PS6000XVS. The technology of the former EqualLogic has always been competitive in this segment. Today, EQL Firmware 5.1 supports iSCSI and NFS protocols, which are relatively less expensive than Fibre Channel, reducing the cost of storage capacity. Its support of NFS is beneficial to the server virtualization environment, as NFS is a much more efficient protocol to leverage for this. Although it doesn’t support Fibre Channel natively, it does support Fibre Channel-like functionality over DCB Ethernet, for organizations that are willing to go down this route. Since most organizations primarily leverage Fibre Channel for their entire environment, much consideration needs to be made in choosing a solution that natively supports Fibre Channel. · Hitachi Data Systems (HDS) AMS. Although better known in the high-end storage arena, HDS offers a midrange solution, which offers the basic functionalities such as thin provisioning, snapshots, and cloning, but is often overshadowed by its competitors EMC and NetApp. It provides support for FC, iSCSI, CIFS, and NFS. However, HDS still falls short with automated tiering and management capabilities as they relate to virtualized environments. · HP 3PAR. HP’s acquisition of 3PAR was strategic to its position as a vendor that could fulfill the I/O requirements needed for virtualization and private cloud environments. Automated tiering, a core criteria for the efficiency of a private cloud, is 3PAR’s strength. iT has been a leader in this space, and HP’s addition has made it a midrange solution that can enable I/O requirements for efficiency. HP will need to further integrate 3PAR into its overall portfolio and help customers into the transition from its traditional HP EVA solution to a more robust solution that will help customers in the private cloud journey. · IBM V7000. The midrange market has evolved to include a number of the larger vendors, which have traditionally been in the high-end storage space. IBM’s acquisition of V7000 delivers midrange capabilities and meets all the established criteria with the exception of primary deduplication. However, it lacks in the multiprotocol support area, a key requirement for enabling private cloud environments. · Oracle Sun Storage 6000. With its acquisition of Sun, Oracle’s 6000 became its midrange solution. Today, the 6000 supports both synchronous and asynchronous replication. However, it doesn’t provide any thin provisioning, primary deduplication, or multiprotocol support — all criteria that should be a part of a midrange solution designed to enable simplification and efficiencies. August 29, 2011 © 2011, Forrester research, Inc. reproduction Prohibited
  • 10. Market Overview: Midrange Storage, Q3 2011 9 For Infrastructure & Operations Professionals Category 2: Storage pure plays Offer The Best Overall economics The storage pure play market is dwindling because of all the industry consolidation, but it’s still the sweet spot for I&O teams looking to meet aggressive storage needs with midrange solutions. The top players include: · EMC VNX. EMC has long been a follower to NetApp in the midrange market. However, its recent release of VNX comes one step closer. It brings a great deal of the features and functionality that enable private clouds, including thin provisioning, primary deduplication, automated tiering, and VAAI integration. Although EMC considers VNX a unified solution, it in fact still runs separate operating systems — DART and FLARE —in one device. The Unisphere management console eases the complexity and does alleviate a great deal of the manual tasks, but the fact is that it’s still two different environments. · Fujitsu Eternus DX440. The company has maintained a storage solution within its portfolio for some time but hasn’t made much traction in the midrange space. The solution offers all the basic functionality considered in our criteria, with the exception of primary deduplication. We expect Fujitsu to ramp up on its storage solutions as it sets out to provide a cohesive server and storage solution. · NetApp FAS3270. NetApp provides the leading unified solution. It continues to expand its portfolio and grow within the market. Multiprotocol support and ease of use remain the most valued capabilities by I&O and storage teams. However, primary deduplication continues to gain adoption and will do so increasingly, as it’s a key feature for efficiency within private clouds; NetApp leads in making this functionality work without significantly affecting performance. The acquisition and integration of Akorri was a good step to further extend NetApp capabilities, but more needs to be done in this area for building private clouds. · Pillar Data. A company partially owned by Oracle, Pillar Data has been a staple in the midrange solution space. Its solution offers the required criteria, but the value of its solution lies in its automated tiering capabilities. Its tiering allows you to set policies around your data, instead of just basing the requirement on use alone. Being partially owned by Oracle challenged the company in the area of innovation, as it competed to some extent against Oracle’s own storage solutions.5 · Xiotech ISE. The ISE storage solution represents a new architecture for enabling the efficiencies of cloud. It offers a hybrid storage environment that allows for automated tiering from SATA to SSD, and its management capabilities help determine where data can reside most efficiently and effectively. Its self-healing capabilities also allow for drives to be repaired within a datapac without the need for taking everything out of service. However, Xiotech has suffered from management changes and the perils that come along with changing strategy. Xiotech will need to focus on delivering the capabilities needed for a private cloud environment and ensuring that it can integrate into other core areas to this environment, such as server and networking. © 2011, Forrester research, Inc. reproduction Prohibited August 29, 2011
  • 11. 10 Market Overview: Midrange Storage, Q3 2011 For Infrastructure & Operations Professionals OTheR VeNDORS TO CONSIDeR Forrester believes that the tie between server, storage, and network will continue to occur. There are a number of innovative start-up vendors that are pushing the envelope to change the way storage is built out and managed today, bringing together the server and storage worlds. They focus on areas that have changed the storage requirements and contribute intelligence to the virtualized or cloud environment. These include vendors such as Virsto, whose virtualization management software sits within the hypervisor, bringing a better understanding of the virtual server environment; Nutanix, which brings server and storage closer together; and SolidFire, which is offering SSD with Flash, driving down the cost of SSD, while still providing a high level of performance. They are all offering a new way of creating efficiencies within virtualized and cloud environments. r E c O M M E n D At I O n S FOCuS YOuR STORAge ON SIMpLIFICATION, CONVeRgeNCe, AND AuTOMATION It’s no longer acceptable to have multiple storage systems in place that require significant manual intervention. you will need to evaluate solutions that simplify your infrastructure, have an understanding of your server and network environments, and automate as many tasks as possible. these solutions will ultimately enable the resource efficiencies of a private cloud environment. to maximize their investment, I&O teams will need to: · Assess the current storage environment. review the type of data and its requirements when determining what solution you need. these solutions may serve general purpose workloads, but may not for certain types of workloads. · Discuss the business’ requirements. understand your business’ growth initiatives, and determine what kind of solution will enable those. before making purchasing decisions, sit down with your line-of-business, server, and network liaisons to determine a comprehensive approach. · Leverage efficiency tools that help reduce the amount of capacity required. Features such as thin provisioning and storage resource management tools have been around for some time now and have been proven. begin using them on a regular basis and in an automated manner. · understand the role of virtualization in storage. there is a great deal of intelligence that sits within a hypervisor from a virtualization perspective. Ensure that you understand what capabilities can be leveraged from there, and make the connection to your storage environment. this tie becomes much more critical as virtualization becomes widespread throughout your infrastructure. communicate with your virtualization and network teams to make sure you’re in sync. August 29, 2011 © 2011, Forrester research, Inc. reproduction Prohibited
  • 12. Market Overview: Midrange Storage, Q3 2011 11 For Infrastructure & Operations Professionals SuppLeMeNTAL MATeRIAL Companies Interviewed For This Document Compellent IBM Dell NetApp EMC Oracle Hitachi Pillar Data Systems HP Xiotech eNDNOTeS 1 Recent Forrester inquiries from enterprise infrastructure and operations (I&O) professionals show that there’s still significant confusion between infrastructure-as-a-service (IaaS) private clouds and server virtualization environments. As a result, there are a lot of misperceptions about what it takes to get your private cloud investments right and drive adoption by your developers. The answers may surprise you; they may even be the opposite of what you’re thinking. For more information, see the May 25, 2011, “Q&A: How to Get Private Cloud Right” report. 2 IT pros have most of the basic ingredients to cook up their own cloud-like infrastructure or support complex applications — but there’s no recipe, and many ingredients just don’t combine well. Complicating the story are the traditional infrastructure silos around servers, networks, and storage that must work together in a new, truly integrated way. Vendors like Cisco Systems, Dell, EMC, HP, and IBM have had basic converged infrastructure (CI) offerings for several years — but many I&O teams hesitated to deploy them, as they required higher levels of integration. For more information, see the May 17, 2011, “Are Converged Infrastructures Good For IT?” report. 3 Infrastructure and operations (I&O) teams are facing a difficult challenge in the data center: tossing out the rules of networking architecture. After years of just “throwing bandwidth” at the problem, today’s I&O teams are finding they need to build fundamentally different networks that accommodate advances in server virtualization and storage networking and pave the path to cloud computing. Today’s traditional three-tiered architectures are giving way to flatter, converged Ethernet fabrics. Why? A fabric-based approach provides the necessary flexibility, performance, and reliability to support new shared resources, software, and data models. The goal of data center convergence and virtualization is to remove redundancy in SAN networks and inefficiencies in the compute spectrum and offer them from an information grid, AKA “the cloud.” For more information, see the December 15, 2010, “The Data Center Network Evolution: Five Reasons This Isn’t Your Dad’s Network” report. 4 Acquisitions have long been a part of the storage vendor landscape. But 2010 and the first part of 2011 saw an explosion of huge deals from almost every storage vendor. There are few independent options left, so it’s time for infrastructure and operations (I&O) professionals to re-evaluate their impressions of the © 2011, Forrester research, Inc. reproduction Prohibited August 29, 2011
  • 13. 12 Market Overview: Midrange Storage, Q3 2011 For Infrastructure & Operations Professionals megavendors and work to standardize on the broad offerings of a few selected options. These deals also move vendors into some new territories, so I&O executives should look at how application-centric storage solutions and bundled offerings with server, network, and applications might fit in their environment. For more information, see the June 16, 2011, “Blockbuster Deals Reshape The Storage World” report. 5 Note that Oracle acquired Pillar Data on June 29, 2011 — after the research and writing of this report was completed. We have decided to keep the Pillar analysis separate from Oracle given that only the announcement of the intent to acquire was made by the publication time of this report. August 29, 2011 © 2011, Forrester research, Inc. reproduction Prohibited
  • 14. Making leaders Successful Every Day Headquarters Research and Sales Offices Forrester Research, Inc. Forrester has research centers and sales offices in more than 27 cities 60 Acorn Park Drive internationally, including Amsterdam, Netherlands; Beijing, China; Cambridge, MA 02140 USA Cambridge, Mass.; Dallas, Texas; Dubai, United Arab Emirates; Frankfurt, Tel: +1 617.613.6000 Germany; London, UK; New Delhi, India; San Francisco, Calif.; Sydney, Fax: +1 617.613.5000 Australia; Tel Aviv, Israel; and Toronto, Canada. Email: forrester@forrester.com Nasdaq symbol: FORR For the location of the Forrester office nearest you, please visit: www.forrester.com www.forrester.com/locations. For information on hard-copy or electronic reprints, please contact Client Support at +1 866.367.7378, +1 617.613.5730, or clientsupport@forrester.com. We offer quantity discounts and special pricing for academic and nonprofit institutions. Forrester Research, Inc. (Nasdaq: FORR) is an independent research company that provides pragmatic and forward- thinking advice to global leaders in business and technology. Forrester works with professionals in 19 key roles at major companies providing proprietary research, customer insight, consulting, events, and peer-to-peer executive programs. For more than 28 years, Forrester has been making IT, marketing, and technology industry leaders successful every day. For more information, visit www.forrester.com. 58821