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Company Overview
Our Mission

Innovate for helping our customers to:
Create a difference,
Gain a competitive edge,
Become indispensable in their fields of operation.
Key Milestones
Turkcell Technology (TTECH) has more than 10 years of development
experience with its solutions applied and proven at Europe’s largest stand-
alone GSM Network operator.

  Development group                        TTECH Center was put                   Focus: Turkcell &
  within Turkcell                          into service                           Telia Sonera Group +
                                           HC: 255 engineers                      Regional Sales
                                           Focus: Turkcell Group                  HC: 360 engineers




   1994 - 2006         2007                2008                    2009                 Today




                      TTECH company
                                                                   Focus: Turkcell &
                      formed with its 44
                                                                   Telia Sonera Group
                      engineers
                      Focus: Turkcell                              HC: 321 engineers
Our Partners
Growing with our partners is of prime importance for us, we value our
ecosystem and collaborate with other companies, universities and research
centers.
Our Customers
Currently TTECH’s solutions serve more than 60 million customers in 10
countries.


  Turkey:                          Georgia:

  Ukraine & Belarus:               Northern Cyprus:

  Azerbaijan:                      Tajikistan:

  Kazakhstan:                      Moldova:

  Uzbekistan:                      DU:
How Do We Think?
We dedicate time and effort to our ideas and then let them mature in TTECH’s
ecosystem… INCUBATION

      • Gathering entrepreneurs
                     • Learned lessons from failure

                                  •Turning the ideas into assets

                                  • Visioning the projects

                                  • Technical Consulting

                                               • Iterative & customer driven aspect

                                               • Time to market and flexibility

                                               • Providing office needs, assets

                                               • Collaboration
How Do We Work?
Our innovation process is driven by our customers’ and stakeholders’
challenges. We view innovation as an ongoing process towards improvement.
  APPLIED RESEARCH, CUSTOMER
     NEEDS AND EXPECTATIONS,
             FUTURE FORECAST,
    MULTIDISIPLINARY APPROACH
                                       Design
                                  Thinking Process     Idea
                                                     Generation              COLLABORATION
                                                                            THINK PLATFORM
        PATENTS:
    INTELLIGENCE
       PROPERTY          Product
                                                             Project
                                                           Development
              10 + 21
                                                              Prototyping

                                  Product
                                Development                                    EVALUATION
                                              User/Customer                      PROJECT
                                                Experience                   MARKETPLACE
Our Competencies
From assisting the operation of network resources to improving business
oriented intelligence, TTECH’s experts provide an expanding portfolio of
packaged and custom solutions for telecom network operators.

        Network Services & Enablers

             SIM Asset & Services Management


                 Mobile Marketing


                   Mobile Internet & Multimedia


                 Business Support Systems

             Business Intelligence

        Customer Relationship & Channel Management
Network Services - RoamSuite

 RoamSelect                      SIMSelect
 Network based outbound roamer   SIM based outbound roamer
 steering                        steering




 RoamPrevent                     RoamOptimum
 Accidental border roaming       On-net routing of calls towards
 prevention                      inbound roamers




 RoamAssist-AtHome               RoamAssist-Abroad
 Call completion assistant for   Call completion assistant for
 inbound roamers                 outbound roamers



 RoamWelcome                     RoamCB
 Welcome and bon-voyage          USSD callback roaming service
 messaging service
Network Services
                    SMSPrevent – International SMS Firewall       SIMBox Detector
                    Configurable rules for filtering incoming     Detect SIMBoxes and retain revenues at
Network Services



                    international SMS messages                    risk due to call redirection

                    Location Info Server                          RouteIT
                    Rapidly deploy location based services        Route the outgoing international traffic in a
                                                                  dynamic, easy and flexible manner

                    MT-SMSC, MT-MMSC                             Columbus
                    Carry VAS to Peer SMS traffic efficiently    Third party messaging platform – Light SDP




                    Hunt PBX                                      Mobile PBX
Voice Services




                    Make your employees available at all times    PBX service for corporate mobile phone
                                                                  users without the need of PSTN lines,
                                                                  PBX or desk phones


                    Missed Call Notification                     Reverse Charging
                    Inform your subscribers about calls          Increased revenues due to increased
                    towards them when they are unreachable       phone usage
SIM Asset & Services Management


                                               SIMDynamic




                                                                             Legal equivalent of your own wet signature
                                                - Dynamic SIM Menu




                                                                                                                          Enable the exchange of data between the
                                                  Remotely update SIM




                                                                                                                          SIM and the systems in short distances
                                               menu structure
        Cost effective SIM Card supply chain
        SIM Card Provisioning Services



                                                 - VAS Booster
                                                   Boost services based on




                                                                                                                          Near Field Communication
                                               customer profiles, location




                                                                             Mobile Signature
        management




                                         OTA – Over The Air SIM Management Platform
                                Reach and manage SIM Cards in an easy, secure and remote fashion
Mobile Marketing

   Campaign Management System
  • Easy-to-use, web-based campaign designer
  • Tailor-made for Telcos
  • Convenient modules for mobile operators such as
  installment, lotteries, etc.
  • Integration to backend systems with fulfillment manager
  • Fast integration
  • Chained campaigns and campaign groups
  • Extensive reporting



 Augmented Reality                                       AdInAction
 Overlay videos on top of real world                     Multi-platform mobile advertising
 images and objects                                      solution
Mobile Internet & Multimedia
GEZENZİ – Location Based Social Networking Platform
Express yourself, share your everyday life, what you feel, what you see, wherever you go,
where you eat, what you like/dislike, in short; EVERYTHING!
      • Leave traces with SMS, MMS, pictures or text on a map
      • Click to call
      • Create your own life track
      • Follow comments and notes left
      • Share the content you generate along with location information



 Mobile Terminal Applications                              SIMOnPC
 J2ME, Blackberry, Symbian, Android                        3G USB modem connection interface
                                                           with mobile marketing functionalities


 Facebook Video Uploader                                   Virtual Video Call Center
 Easily upload videos to Facebook by                       Get video IVR functionality without
 making 3G video calls                                     the need of an IVR investment



 Mobile Education & Information                            ParlayX Platform
 Mobilize your e-education platform                        Telecoms capabilities enabler; fast and easy
                                                           third party application development
Business Support Systems

                                          Collection Suite
Postpaid Rating
Near real-time, high performance rating
                                               • Collection Gateway: Provides an
Fix & Mobile
                                               open architecture gateway between the
                                               payment sources and the billing and
                                               charging system
                                               • Collection Backoffice: Provides a
Billing Suite, Utility Billing                 unique application for all financial back-
Flexible, high performance billing             office operations about invoices and
solution for telco operators and               payments
utility companies                              • Digital Contour Infrastructures



T-Race: Bad Dept Management               Ambassador
Visual, effective, flow-based bad         Sales channel and incentives
debt management solution                  management platform
Business Intelligence Solutions
                       More than 10 years of BI experience in
Turkcell Technology   Telecommunications industry

      BI Team          Designed, Built and Running one of the largest data
                      warehouses in telecom industry
                       One of the selected few: Oracle Terabyte Club
                      Member
                       Consists of highly talented professionals and
                      consultants
                       Has a proven record of success in BI operations
                          Flawless operation, providing data for finance and
                          even for NYSE
                       Early adopter of the newest BI technologies
                          Complex Event Processing, Text Mining…
                       Game changer in DWH industry: Oracle consults with
                      Turkcell Technology on new solutions
Customer & Channel Management

 Turkcell Technology
     CRM Team           Developing and operating one of the largest
                       customer and channel management systems in
                       telecom industry

                        Consists of highly talented professionals and
                       consultants

                        Proven record of success in CRM operations

                        Early adopter of the newest CRM technologies

                        Seamless combination of BI and CRM
THANK YOU

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Automated customer care collection systemsthrough AI • Collection Management: End-to-end collection management includingCampaign Management campaign management, customerEasy to use campaign designer segmentation and predictive analyticsIntegration to backend systems • Collection Portal: Self-care portal forExtensive reporting customersChained campaigns and campaign groups • Collection Analytics: Real-time analytics and reporting on collection performance Business IntelligenceTurkcell Analytics Platform- Big Data Analytics Platform- Real-time and batch processing- Predictive analytics- Data visualization- Data integration- Customizable dashboards and reports- Mobile app

  • 2. Our Mission Innovate for helping our customers to: Create a difference, Gain a competitive edge, Become indispensable in their fields of operation.
  • 3. Key Milestones Turkcell Technology (TTECH) has more than 10 years of development experience with its solutions applied and proven at Europe’s largest stand- alone GSM Network operator. Development group TTECH Center was put Focus: Turkcell & within Turkcell into service Telia Sonera Group + HC: 255 engineers Regional Sales Focus: Turkcell Group HC: 360 engineers 1994 - 2006 2007 2008 2009 Today TTECH company Focus: Turkcell & formed with its 44 Telia Sonera Group engineers Focus: Turkcell HC: 321 engineers
  • 4. Our Partners Growing with our partners is of prime importance for us, we value our ecosystem and collaborate with other companies, universities and research centers.
  • 5. Our Customers Currently TTECH’s solutions serve more than 60 million customers in 10 countries.  Turkey:  Georgia:  Ukraine & Belarus:  Northern Cyprus:  Azerbaijan:  Tajikistan:  Kazakhstan:  Moldova:  Uzbekistan:  DU:
  • 6. How Do We Think? We dedicate time and effort to our ideas and then let them mature in TTECH’s ecosystem… INCUBATION • Gathering entrepreneurs • Learned lessons from failure •Turning the ideas into assets • Visioning the projects • Technical Consulting • Iterative & customer driven aspect • Time to market and flexibility • Providing office needs, assets • Collaboration
  • 7. How Do We Work? Our innovation process is driven by our customers’ and stakeholders’ challenges. We view innovation as an ongoing process towards improvement. APPLIED RESEARCH, CUSTOMER NEEDS AND EXPECTATIONS, FUTURE FORECAST, MULTIDISIPLINARY APPROACH Design Thinking Process Idea Generation COLLABORATION THINK PLATFORM PATENTS: INTELLIGENCE PROPERTY Product Project Development 10 + 21 Prototyping Product Development EVALUATION User/Customer PROJECT Experience MARKETPLACE
  • 8. Our Competencies From assisting the operation of network resources to improving business oriented intelligence, TTECH’s experts provide an expanding portfolio of packaged and custom solutions for telecom network operators. Network Services & Enablers SIM Asset & Services Management Mobile Marketing Mobile Internet & Multimedia Business Support Systems Business Intelligence Customer Relationship & Channel Management
  • 9. Network Services - RoamSuite RoamSelect SIMSelect Network based outbound roamer SIM based outbound roamer steering steering RoamPrevent RoamOptimum Accidental border roaming On-net routing of calls towards prevention inbound roamers RoamAssist-AtHome RoamAssist-Abroad Call completion assistant for Call completion assistant for inbound roamers outbound roamers RoamWelcome RoamCB Welcome and bon-voyage USSD callback roaming service messaging service
  • 10. Network Services SMSPrevent – International SMS Firewall SIMBox Detector Configurable rules for filtering incoming Detect SIMBoxes and retain revenues at Network Services international SMS messages risk due to call redirection Location Info Server RouteIT Rapidly deploy location based services Route the outgoing international traffic in a dynamic, easy and flexible manner MT-SMSC, MT-MMSC Columbus Carry VAS to Peer SMS traffic efficiently Third party messaging platform – Light SDP Hunt PBX Mobile PBX Voice Services Make your employees available at all times PBX service for corporate mobile phone users without the need of PSTN lines, PBX or desk phones Missed Call Notification Reverse Charging Inform your subscribers about calls Increased revenues due to increased towards them when they are unreachable phone usage
  • 11. SIM Asset & Services Management SIMDynamic Legal equivalent of your own wet signature - Dynamic SIM Menu Enable the exchange of data between the Remotely update SIM SIM and the systems in short distances menu structure Cost effective SIM Card supply chain SIM Card Provisioning Services - VAS Booster Boost services based on Near Field Communication customer profiles, location Mobile Signature management OTA – Over The Air SIM Management Platform Reach and manage SIM Cards in an easy, secure and remote fashion
  • 12. Mobile Marketing Campaign Management System • Easy-to-use, web-based campaign designer • Tailor-made for Telcos • Convenient modules for mobile operators such as installment, lotteries, etc. • Integration to backend systems with fulfillment manager • Fast integration • Chained campaigns and campaign groups • Extensive reporting Augmented Reality AdInAction Overlay videos on top of real world Multi-platform mobile advertising images and objects solution
  • 13. Mobile Internet & Multimedia GEZENZİ – Location Based Social Networking Platform Express yourself, share your everyday life, what you feel, what you see, wherever you go, where you eat, what you like/dislike, in short; EVERYTHING! • Leave traces with SMS, MMS, pictures or text on a map • Click to call • Create your own life track • Follow comments and notes left • Share the content you generate along with location information Mobile Terminal Applications SIMOnPC J2ME, Blackberry, Symbian, Android 3G USB modem connection interface with mobile marketing functionalities Facebook Video Uploader Virtual Video Call Center Easily upload videos to Facebook by Get video IVR functionality without making 3G video calls the need of an IVR investment Mobile Education & Information ParlayX Platform Mobilize your e-education platform Telecoms capabilities enabler; fast and easy third party application development
  • 14. Business Support Systems Collection Suite Postpaid Rating Near real-time, high performance rating • Collection Gateway: Provides an Fix & Mobile open architecture gateway between the payment sources and the billing and charging system • Collection Backoffice: Provides a Billing Suite, Utility Billing unique application for all financial back- Flexible, high performance billing office operations about invoices and solution for telco operators and payments utility companies • Digital Contour Infrastructures T-Race: Bad Dept Management Ambassador Visual, effective, flow-based bad Sales channel and incentives debt management solution management platform
  • 15. Business Intelligence Solutions  More than 10 years of BI experience in Turkcell Technology Telecommunications industry BI Team  Designed, Built and Running one of the largest data warehouses in telecom industry  One of the selected few: Oracle Terabyte Club Member  Consists of highly talented professionals and consultants  Has a proven record of success in BI operations Flawless operation, providing data for finance and even for NYSE  Early adopter of the newest BI technologies Complex Event Processing, Text Mining…  Game changer in DWH industry: Oracle consults with Turkcell Technology on new solutions
  • 16. Customer & Channel Management Turkcell Technology CRM Team  Developing and operating one of the largest customer and channel management systems in telecom industry  Consists of highly talented professionals and consultants  Proven record of success in CRM operations  Early adopter of the newest CRM technologies  Seamless combination of BI and CRM