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Reinventing the Search Experience Search as a Conversation: The End of a “Stateless” Results Page
“I see search moving away from statelessness to something more resembling a conversation” – Peter Norvig, Google Director of Research, March 10, 2010 at SMX West
Google Instant Search State: a snapshot of the measure of various conditions in a system State: Query Result: Speed
Illustration I: Ambiguity in Keyword Search Searcher is looking for “treatment" for sinus relief
Illustration II: Dynamic Results State: Ranking Result: Relevance Results instantly promoted from subsequent pages
Illustration III: Conversation Continues Subsequent pages are instantly re-ranked
Relevant Results are Buried Deep results get clicked frequently
Conversation Enables Finding Stuff Faster Improvement in relevance (on top of Google) from 25% to 40%+
Thank You Mark Cramer www.SurfCanyon.com mcramer@surfcanyon.com facebook.com/SurfCanyon Twitter: @surfcanyon

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Sis sat 0845 mark crame