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SGS Global Brochure
1. SgS E&E ElEctrical &
ElEctronicS
ElEctrical
& ElEctronicS
houSEhold appliancES luminariES it&t audio/vidEo machinEry
mEdical dEvicES rEnEwablE EnErgiES rEtail microElEctronicS
and morE
2. conSumEr
tESting SErvicES
| who iS SgS? | ctS markEtS
SGS is the world’s leading testing and Softlines = Textile, apparel,
certification company with over 59,000 accessories, home textile, footwear,
employees and 1,000 offices worldwide. bags, leather and latex products
Hardlines = Hardware, DIY,
automotive parts, house ware,
| why SgS conSumEr tESting furniture, sporting goods, building
SErvicES (ctS)? products, home improvement, toys,
juvenile products, gifts and sundries
CTS cares about all consumer goods, Electrical and Electronics =
as quality expectations and the range luminaries, audio/video, automotive,
of safety requirements become more household appliances, IT, mobile,
complex everyday. Manufacturers semiconductors, machinery,
Retailers need a single consolidated medical devices, renewable
source to reduce risk, improve efficiency energies, certification retail
and ensure compliance. solutions for final products as well
as components
Food = Animal origin, plant origin,
With our global network beverages, bakery and meals
Automotive = Automotive
and expertise we can offer you
components, interior/exterior
solutions in the different consumer
parts materials, automotive EE
markets world-wide. components, automotive batteries,
AUTOSAR, embedded software,
aftermarket components and
| ctS SErvicES products
Testing | thE SgS commitmEnt
Verification
Product Certification We strive to deliver outstanding
Technical Assistance value
Product Inspection At every step in your project, we
Process Assessment are committed to add value to your
work by providing
- rapid turnaround time
- value-based pricing
- technical assistance
- key account management
- accurate timely reporting
We can help improve your product’s
quality and your brand image.
In long term partnerships our input
will increase your return on your
investment.
www.SgS.com/ctS
2
3. ElEctronicS SErvicES
ElEctrical
With over 1,000 offices labs world-wide, our global knowledge is
locally available. We are wherever you are!
| thE widESt rangE of SErvicES | for EvEry induStry | to your advantagE
Chemicals/RoHS Household Appliances We identify the applicable regulations
Product Safety Luminaries and standards for each of your specific
Solar IT T products and target markets.
EMC (Electromagnetic Audio/Video
Compatibility) Machinery SGS can help you reduce risk, improve
Performance/Reliability Medical Devices efficiency and ensure compliance to
Wireless Telecommunications Renewable Energies contractual or regulatory requirements
Microelectronics Automotive in all your manufacturing, sourcing,
Product Inspection Semiconductors distribution and retailing operations.
Sustainability (EuP, REACH,
Ecodesign)
Energy Efficiency
Certifications
Retail programs
Training
www.SgS.com/EE
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4. EE cErtif
Certifications are in certain countries
and for certain products a mandatory
| why cErtification?
| gEt a pricE bEnEfit
requirement. In most cases they fast market access for your product adapt the certification program to
become a crucial selling prerequisite. competitiveness on more markets your production development plan
Product testing and production send a signal to potential clients that eliminate design errors that can
assessment are needed to receive quality is your major focus affect your reputation and market
certification and the associated get higher ratings when you’re position
certification mark. evaluated by retailers importers apply for the combined SGS Safety
improved reliability - you can EMC certification, you get two
refute allegations of product factory inspections for one price.
nonconformity
be present on SGS’s “Certified
Product” database
product SafEty
SGS EE offers certifications that help The SGS Safety marks allow you to Our capabilities in product safety testing
you gain a competitive advantage in demonstrate that your product fulfils all and certification, combined with our
the various markets in which you are relevant and applicable product safety world-wide accreditations allow us to
interested. requirements. offer you the following safety marks.
SGS North
America
www.SgS.com/SafEty
4
5. ficationS
ElEctromagnEtic
compatibility (Emc)
| Emc
Electrical products must be disturbance
free and therefore electromagnetically
compatible (EMC) with other EE
equipment. This means a product
does not introduce intolerable SGS EMC China CCC FCC CE Marking
electromagnetic disturbances into its
environment and is not affected by such
disturbances (e.g. mobile phones often
create interferences with electrical
equipment used in medical practices).
Russia Gost-R Taiwan Korea MIC Australia C-tick
| markEt your mark
To maximize the benefits of the newly-
awarded certifications, SGS offers to all
its certified clients a package - a specific
set of marketing tools - that will help
you to promote the proven qualities of CB Scheme Canada ICES e/Emark Australia C-tick
your product to existing and prospective
clients. For further information please
contact your local SGS sales.
www.SgS.com/Emc
5
6. rohS
SErvicES
Keep an eye on further RoHS and REACH developments, especially | your bEnEfitS
the list of Substances of Very High Concern (SVHC).
The SGS RoHS Program helps retailers,
suppliers and manufacturers mitigate
| Eu rohS dirEctivE law | a glancE into thE futurE the risk of noncompliance to global
and national restricted substances
The RoHS (Restriction of Hazardous The EU RoHS update is expected during regulations. A reliable evaluation of
Substances) legislation covers the the course of 2009 with conformity due RoHS conformity through product
restriction of six hazardous substances date no later than 2014. testing and certification provides legal
used in EE equipment. Known as security and improves your market
Directive 2002/95/EC, it has been The proposed RoHS directive update presence and recognition.
enforced throughout the EU since 1st would cover medical devices as well
July 2006. Its purpose is very clear – the as monitoring and control instruments.
restriction contributes to the protection A list of “priority” substances posing | why SgS EE?
of human health and the environment. particular environmental concerns when
used in EE equipment will be assessed SGS has over 24 accredited RoHS
in line with REACH with a view to a laboratories worldwide and 1,000
| thE “notoriouS Six” SubStancES possible ban in the future. specialists in this field, providing
EE industries with the requisite,
RoHS is often referred to as the lead- Moreover, four new chemicals are being independent data to achieve RoHS
free directive, but it restricts the use of reviewed to possibly join the list of six compliance. With a proven track record
these six substances: substances already banned by RoHS. in product safety certification compiled
Lead These are brominated flame retardants over more than 80 years, SGS is a
Mercury HBCDD and phthalates DEHP, BBP respected third party organization that
Cadmium DBP. helps clients monitor their supply chains
Hexavalent chromium and declare compliance with confidence.
Polybrominated biphenyls (PBB) Complying with RoHS requirements will
Polybrominated diphenyl ether also be made easier by the introduction
(PBDE) of the CE label for EE equipment. | rElatEd grEEn product SErvicES
PBB and PBDE are flame retardants
used in several plastics RoHS Certificate of Conformity
REACH/SVHC
WEEE Services
Verification Services
Green inspection
Related Chemical Tests
IECEE HS Reporting Services
Sustainability Services (EuP,
Ecodesign, etc.)
www.SgS.com/rohS
6
7. product
inSpEction
| pEacE of mind – alwayS
Proactive problem identification and
solution implementation are essential
to the success of any company. SGS
provides an answer to both and offers
much more.
| providing aSSurancE
SGS’ Quality Assurance Program
(QAP) ensures there is no flaw in a
product’s design and that the production
and delivery systems are functioning
efficiently. Through product evaluation,
factory assessment, product inspection,
and shipment control, QAP enables
manufacturers to identify potential
production pitfalls, allowing for a faster
time-to-market.
| bringing improvEmEntS | your bEnEfitS | why SgS EE?
It is one thing to identify a problem and The SGS QAP QIP services help SGS’ QIP and QAP services cover all
another to effectively solve it. While manufacturers: electrical and electronic products, as
the QAP will identify effective ways to create/maintain a high-end and high- well as the corresponding accessories
improve product quality, through the value product line and components.
Quality Improvement Program (QIP), develop a strong concept of quality Through the SGS Product Inspection
SGS will assume responsibility for assess factory capability services you have access to:
implementing the solutions. QIP allows create strong relationships with A large network of inspectors and
SGS to become deeply involved in suppliers in the long-term auditors worldwide
the entire process and give its clients discover causes of nonconformity Experience (we perform thousands
increased control over product design and prevent them from occurring of inspections audits every year)
and quality. In addition to QIP and QAP mitigate other potential risks and Fast processing/low travel costs/
SGS provides comprehensive individual avoid product recalls less delays
customer modules, to ensure all your deliver product lines on a tight Widely recognized reports
inspection needs are being met. schedule and achieve fast time-to- Risk protection
market
www.SgS.com/ElEctrical-inSpEction
7
8. itt
tESting
We are your independent, experienced
global partner in testing certification
for the IT T and Mobile industry. We
are active members and contributors to:
GCF – Global Certification Forum
PTCRB – PCS Type Certification
Review Board
PVG – PCS Validation Group
OMA – Open Mobile Alliance
CTIA – Cellular, Telecom and
Internet Association
| SgS it t SErvicES | SgS wirElESS SErvicES | why SgS EE?
SGS operates accredited testing labs SGS EE services to cellular mobile SGS maintains a highly experienced
providing IT T network systems terminal manufacturers/multipliers team of engineers who play an active
such as radio base stations, broadband RF Protocol conformance testing role in multiple standards boards and are
access multiplexers (DSLAM), switches GSM/GPRS/EDGE/AMR/UMTS/ members of various industry groups.
or routers the following services: HSDPA SGS provides comprehensive testing
Product Safety Assessment Bluetooth Qualification testing solutions for telecom products through
EMC Testing Wi-Fi its network of state-of-the-art labs:
Product Reliability Assessment Environment Reliability testing Mobile Phone Laboratory
(Climatic, Vibration, Earthquake, Validation service Bluetooth Laboratory
HALT) Field testing (IOT) Wi-Fi Laboratory
Air Interface Testing for Radio Base SAR testing CDMA Laboratory
Stations Health Safety testing Network System Laboratory
Signalling Protocol Conformity EU RTTE test services Safety EMC Laboratory
Verification (SIP, SIGTRAN, CCS) EMC testing Environment Reliability Laboratory
Pre-Compliance Testing OTA testing
Product Design Support Consultancy services All our labs are ISO 17025/GCF/PTCRB/
On-site Testing Client rooms CTIA accredited and are strategically
Test System Development International certification schemes located in:
Notified Body and more Europe (UK, Germany)
Compliance Management Asia (China, Taiwan, Japan Korea)
Consultancy US (CA KS)
Thermal Simulation
System Certification
www.SgS.com/tElEcommunicationS
8
9. micro-
ElEctronicS
| high-tEch analySiS at anothEr | SpEctrum of capabilitiES
ScalE
Research Development
The CTS Microelectronics division Quality Control
of SGS Institut Fresenius is the Reliability Tests
leading provider of analytical services Root Cause Analyses of Failures
for the semi-conductor industry and Damages
and its components suppliers. The Certifications
microelectronics division focuses Green Testing
especially on areas that use Micro- and Solutions for Related Technologies
Nanostructures or thin film technologies. Surface and Thin Layer Techniques
Medical Technology
Our key knowledge with materials, Glass and Optical Layers
surfaces and layers enables us to Process Media and Auxiliary
support our customers through Materials
individualized chemical, biological and Nano Testing
physical analyses throughout all value Photovoltaic Testing
added chain phases, from product and Outsourcing Solutions
technology development to processes
control and final products.
www.SgS.com/microElEctronicS
9
10. pErformancE/
rEliability
tESting
Are you sure your products are
as good as you think?
| rEliability | pErformancE | why SgS EE?
Reliability is the ability of an object Performance is related to ensuring SGS looks beyond a client’s needs,
to perform a required function under a product actually works as well as especially when it comes to
given conditions for a given time frame. promised. Performance testing is not manufacturers and retailers.
Reliability testing ensures a product related to any directives and in most Through our testing we help you to
works as expected under normal cases it is performed at the end of the make your product go the extra mile.
conditions. product development stage, after all Manufacturers can improve their
Safety, EMC or Chemical tests have products based on test results data
Such measurements enable been done. It’s a comprehensive survey, Poorly performing products can be
manufacturers and retailers to estimate which entails verifying all relevant test redesigned or removed from the
a product’s life span and identify protocols and certificates and creating market
weaknesses that might lead to the the required Technical Construction File Test results help in the development
product’s failure. (TCF). and fine tuning of relevant national
and international standards
| your bEnEfitS | your bEnEfitS Our global network, extensive resources
and expert knowledge of the retail
lower costs associated with in you find out the real capacity of your industry give us the expertise to provide
warranty and after sale product product large and small retailers with reliable
failures you get a quality mark from SGS performance services. Retailers who
higher brand recognition and you get benchmark information to purchase goods in large quantities, need
increased consumer trust in your compare with your competitors to be sure all products in a lot meet their
product. quality and durability expectations and
those of consumers.
www.SgS.com/ElEctrical-pErformancE
10
11. a SEcurE
Solution
| gEt in touch with our ExpErtS worldwidE
EuropE Sweden Korea
ee.europe@sgs.com ee.asia@sgs.com
Austria t +35 89 696 3419 t +82 314 285 700
ee.europe@sgs.com
t +43 151 225 67 ext 137 Turkey Malaysia
ee.turkey@sgs.com ee.malaysia@sgs.com
Belgium t +90 212 368 4000 t: +603 512 123 20
ee.belgium@sgs.com
t +32 255 600 20 United Kingdom Philippines
ee.uk@sgs.com ee.philippines@sgs.com
Finland t +44 191 377 2000 t +63 281 756 56
ee.finland@sgs.com
t +358 969 632 78 Singapore
aSia ee.singapore@sgs.com
France t +65 637 901 11 ext 271/153
ee.france@sgs.com China-Guangzhou
t +33 141 248 748 ee.guangzhou@sgs.com Taiwan
t +86 208 215 5432 ee.taiwan@sgs.com
Germany t +886 222 993 279 ext 1520
ee.germany@sgs.com China-Shanghai
t +49 231 982 295 45 ee.shanghai@sgs.com Thailand
t +86 216 115 2291 ee.thailand@sgs.com
Italy t +66 229 474 859
ee.europe@sgs.com China-Shenzhen
t +39 027 393 200 ee.shenzhen@sgs.com
t +86 755 260 125 97 auStralia
Netherland
ee.europe@sgs.com China-Tianjin ee.australia@sgs.com
t +31 113 319 000 ee.tianjin@sgs.com t +61 398 759 023
t +86 222 529 3899 ext 160
Poland
ee.poland@sgs.com Hong Kong north-amErica
t +48 22 329 22 43 ee.hk@sgs.com
t +852 277 474 16 ee.northamerica@sgs.com
Russia t +1 973 575 5252
ee.russia@sgs.com India
t +7 495 775 4455 ee.india@sgs.com
t +91 124 239 9990 ext 98 South-amErica
Spain
ee.spain@sgs.com Japan ee.brasil@sgs.com
t +34 933 203 600 ee.japan@sgs.com t +55 115 504 8872
t +81 453 305 040
www.SgS.com/EE
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