Presentation at MTARGET kamisan, March 2020

1. Starting a Remote
Working Culture
@masasdani
Kamisan Bapergrammer #121

2. Running Remote
Conference
Bali 29-30 Juni 2019
Key Findings

3. Why Remote?

4. Why Remote
• To scale the Company / Team
• Seek for good talents across in territory
• Provide flexibility to increase creativity
• Create autonomous iteration works
• Cutting operational cost - effectivity

5. Challenge
• Time sync, remote team take 5x efforts, to communicate
• Loneliness
• Acknowlegdement
• Innovation

6. The most important part of
managing remote team is TRUST
Trust should be systemized to avoid biases

7. Trust is Given?
//
Trust is Earned?

8. Building a System of Trust
• Explicit and Transparent Communication
• Sharing Authority
• Decentralizing Decisions
• Autonomy
• Understanding each other
• Bounding - intentionally meeting each other

9. Building a System of Trust
• Getting to know each other as human can not be
replaced
• Dedication and Result
• Enabling people to grow, and take ownership
• Process -> Confidence -> Ownership -> Momentum ->
Trust
• Trust -> Momentum -> Ownership -> Confidence ->
Process

10. Communication
• Async communication, doesn’t require immediate answer,
perfect for updates
• Sync communication, require immediate answer, perfect
for meeting

11. Async Communication
• Cover most of company communication
• Quick Update
• Progress Feedback
• Documentation
• Task Delegation

12. Sync Communication
• Need to set regular schedule, to deliver visions, and
create innovation
• Brainstorm/ Innovation Meeting
• 1 on 1 meetings
• All hands meeting

13. Decision Making
• A Manager is not the person who decide
• Only 10th decision should even reach you
• Only 100th decision you should override
• Decide who decide what (Decision Layering)

14. Manager
• Teach people How to Decide not What to Decide
• Embrace Change
• Framework
• Vision -> where does company what to go
• Mission/Strategy -> What’s plan to get there
• Values -> How company make decision
• Authority -> Which decision Team Member own

15. Decision vs Opinion
• Need to be clear, who make decision, who add opinion
• Ideally project team should make the decisions, and also
consequences
• Use #fyi tags, to signal your intent

16. Hiring Remote Workers
• Play to strength (values, communication, empathy)
• Be Specific
• Multiple Step
• Accuracy/Speed
• Long probation period -> balance judgement
• Ask, when do you want to review performance, and
when you want to adjust salary

17. On Boarding
• Meet in person / Video Call
• Hand Book Documentation
• Create On Boarding Time Line
• Day 1, ship something
• Week 1, demo something
• Month 1, remove something

18. Termination
• Clarity and Fair
• No Surprises
• Full Compliance
• Mutually accept outcome
• Performance improvement plan
• Resignation mutual agreement
• Preserve dignity

19. Remote Works Tips
• Put everything publicly, even others already know
• Reward and Perks
• Reduce Inefficiencies
• Work 40 Hours a week, no more, no less
• Make Meeting Rules,
• No agenda, no meeting
• No meeting day policy (usually one a week)

20. Tools
• Slack/Zoom - Communication
• bonus.ly / karma (Slack) - Reward
• geekbot.com (Slack) - Scrum Master
• Todoist - Todo List
• Trello/jira/youtrack - Project Management
• Hours / Timeweek/ Time Doctor - Tracking

21. Conclusion
• Remote working is inevitable to scale
• Not any company perfect for remote, neither any
employee. It depends on how ready they are for remote.
• The key is Trust
• Need to redefine communication and process

22. Other Resources
• https://klinger.io/post/180989912140/managing-remote-
teams-a-crash-course
• https://about.gitlab.com/company/culture/all-remote/
resources/
• https://medium.com/the-mission/top-20-remote-working-
apps-12f00011d4e
•

23. Thank You