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Social	
  Media	
  to	
  Grow	
  	
  
Your	
  Small	
  Business	
  	
  
Catherine	
  Marsden,	
  MS.	
  PMP	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
1	
  
Many	
  Small	
  Business	
  Owners	
  Struggle	
  
to	
  Find	
  and	
  Keep	
  Customers	
  Today	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
2	
  
Why	
  Are	
  Small	
  Business	
  
Owners	
  Struggling?	
  	
  
How	
  
My	
  Dad	
  Never	
  
Had	
  to	
  Use	
  
Social	
  Media	
  	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
3	
  
What’s	
  Causing	
  the	
  Disconnect?	
  
	
  
	
  
	
  
	
  
Self	
  
Educate	
  
Online	
  
Opinion	
  of	
  
Others	
  is	
  
King	
  
Narrow	
  
Down	
  
OpOons	
  
60-­‐70%	
  of	
  the	
  Buying	
  Cycle	
  Completed	
  Online	
  First	
  
	
  
Google	
  and	
  CEB	
  Study	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
4	
  
What’s	
  Causing	
  the	
  Disconnect?	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
5	
  
Why	
  is	
  this	
  a	
  Problem?	
  
Photo	
  courtesy	
  of	
  ehow.com	
  Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
6	
  
Part	
  of	
  the	
  SoluOon	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
7	
  
What	
  Having	
  a	
  Social	
  Media	
  Strategy	
  Feels	
  Like	
  
	
  
	
  
Photo	
  by	
  ShuZerstock	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
8	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
9	
  
IdenOfy	
  Your	
  Goals	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
10	
  
Ask	
  Yourself	
  -­‐	
  How	
  
will	
  I	
  know	
  my	
  social	
  
media	
  markeOng	
  is	
  
working?	
  
	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
11	
  
Blogging	
   Email	
  MarkeOng	
  
Step	
  2:	
  Build	
  the	
  FoundaOon	
  
Which	
  social	
  media	
  channel	
  is	
  right	
  for	
  you?	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
12	
  
The	
  Most	
  Used	
  
Websites	
  in	
  the	
  US	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
13	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
14	
  
Pay	
  to	
  Play	
  Model	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
15	
  
Facebook	
  Company	
  Pages	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
16	
  
Facebook	
  Insights	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
17	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
18	
  
LinkedIn	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
19	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
20	
  
TwiZer	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
21	
  
OpOmizing	
  Your	
  TwiZer	
  Account	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
22	
  
Start	
  
Lists	
  of	
  
those	
  
you	
  want	
  
to	
  follow	
  
and	
  
make	
  it	
  
public.	
  	
  
Tweet	
  
about	
  a	
  
sale	
  or	
  
event.	
  
Not	
  what	
  
you	
  are	
  
doing,	
  
but	
  what	
  
has	
  your	
  
aZenOon	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
23	
  
Google	
  +	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
24	
  
Wrapping	
  Up	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
25	
  
Stay	
  In	
  Touch	
  
Let’s	
  Stay	
  In	
  Touch.	
  	
  
Sign	
  Up	
  for	
  our	
  Free	
  “Find	
  More	
  Customers	
  
Now”	
  Program	
  and	
  Receive	
  Your	
  Free	
  Gids	
  
	
  
Catherine	
  Marsden,	
  MS,	
  PMP	
  
Ardent	
  Scope	
  MarkeOng,	
  Inc.	
  
catherine@ardentscope.com	
  
847.592.6264	
  
Please	
  do	
  not	
  reproduce	
  without	
  
permission	
  
26	
  

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Social media for small business. How to Increase Your Visibility in 21 days

  • 1. Social  Media  to  Grow     Your  Small  Business     Catherine  Marsden,  MS.  PMP   Please  do  not  reproduce  without   permission   1  
  • 2. Many  Small  Business  Owners  Struggle   to  Find  and  Keep  Customers  Today   Please  do  not  reproduce  without   permission   2  
  • 3. Why  Are  Small  Business   Owners  Struggling?     How   My  Dad  Never   Had  to  Use   Social  Media     Please  do  not  reproduce  without   permission   3  
  • 4. What’s  Causing  the  Disconnect?           Self   Educate   Online   Opinion  of   Others  is   King   Narrow   Down   OpOons   60-­‐70%  of  the  Buying  Cycle  Completed  Online  First     Google  and  CEB  Study   Please  do  not  reproduce  without   permission   4  
  • 5. What’s  Causing  the  Disconnect?   Please  do  not  reproduce  without   permission   5  
  • 6. Why  is  this  a  Problem?   Photo  courtesy  of  ehow.com  Please  do  not  reproduce  without   permission   6  
  • 7. Part  of  the  SoluOon   Please  do  not  reproduce  without   permission   7  
  • 8. What  Having  a  Social  Media  Strategy  Feels  Like       Photo  by  ShuZerstock   Please  do  not  reproduce  without   permission   8  
  • 9. Please  do  not  reproduce  without   permission   9  
  • 10. IdenOfy  Your  Goals   Please  do  not  reproduce  without   permission   10   Ask  Yourself  -­‐  How   will  I  know  my  social   media  markeOng  is   working?    
  • 11. Please  do  not  reproduce  without   permission   11   Blogging   Email  MarkeOng   Step  2:  Build  the  FoundaOon  
  • 12. Which  social  media  channel  is  right  for  you?   Please  do  not  reproduce  without   permission   12  
  • 13. The  Most  Used   Websites  in  the  US   Please  do  not  reproduce  without   permission   13  
  • 14. Please  do  not  reproduce  without   permission   14  
  • 15. Pay  to  Play  Model   Please  do  not  reproduce  without   permission   15  
  • 16. Facebook  Company  Pages   Please  do  not  reproduce  without   permission   16  
  • 17. Facebook  Insights   Please  do  not  reproduce  without   permission   17  
  • 18. Please  do  not  reproduce  without   permission   18  
  • 19. LinkedIn   Please  do  not  reproduce  without   permission   19  
  • 20. Please  do  not  reproduce  without   permission   20  
  • 21. TwiZer   Please  do  not  reproduce  without   permission   21  
  • 22. OpOmizing  Your  TwiZer  Account   Please  do  not  reproduce  without   permission   22   Start   Lists  of   those   you  want   to  follow   and   make  it   public.     Tweet   about  a   sale  or   event.   Not  what   you  are   doing,   but  what   has  your   aZenOon  
  • 23. Please  do  not  reproduce  without   permission   23  
  • 24. Google  +   Please  do  not  reproduce  without   permission   24  
  • 25. Wrapping  Up   Please  do  not  reproduce  without   permission   25  
  • 26. Stay  In  Touch   Let’s  Stay  In  Touch.     Sign  Up  for  our  Free  “Find  More  Customers   Now”  Program  and  Receive  Your  Free  Gids     Catherine  Marsden,  MS,  PMP   Ardent  Scope  MarkeOng,  Inc.   catherine@ardentscope.com   847.592.6264   Please  do  not  reproduce  without   permission   26