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Maria Umran 
P78491 
The National University of Malaysia
Deutsche Bank 
 Deutsche Bank AG is the biggest bank by total 
assets and number of employees in Germany. 
 The company, based in Frankfurt am Main, 
operates as a universal bank and has major 
operations in London, New York, Singapore and 
Sydney. 
 With a market share of about 21 percent in 
2008, it is considered the greatest currency 
traders in the world. 
Source: http://de.wikipedia.org/wiki/Deutsche_Bank
 Deutsche Bank was founded on 10 March 1870 
in Berlin 
 Website: www.deutsche-bank.de 
 Business Data in 2013 
 Balance sheet total: EUR 1,611.4 billion 
 98,254 employees (end of 2013) 
 Management 
 Board: Anshu Jain and Jürgen Fitschen 
(Chairman) 
 Supervisory: Paul Achleitner (Chairman) 
Source: http://de.wikipedia.org/wiki/Deutsche_Bank
 Image source: http://www.sanasecurities.com/porters-five-force-analysis
 Porter's Five Forces is the classic model of 
strategic management. 
 The model provides a useful start for analyzing 
the external environment and providing a 
crucial set of inputs for strategic development 
and implementation. 
 It builds up on the information gathered and it 
will discuss what key challenges of an 
organization is facing, the significance of these 
challenges and how they might be overcome. 
Source: 
http://www.weltbild.de/3/17415388-1/ebook/strategic-analysis-deutsche-bank.html 
http://www.manager-wiki.com/externe-analyse/22-branchenstrukturanalyse-qfive-forcesq-nach-porter
 “Awareness of the five forces can help a 
company understand the structure of its 
industry and stake out a position that is more 
profitable and less vulnerable to attack” 
(Porter, 1979). 
 Porter’s Five Forces determine the strength 
of the industry, competition and profitability 
prospects. Companies must be flexible to 
respond quickly to competition and market 
changes and they can beat their competitors 
only if they can establish a difference that 
they can maintain. 
Source: http://www.sanasecurities.com/porters-five-force-analysis
Porter‘s Five Forces Model 
Analysis of Deutsche Bank
 Bargaining Power of Customers 
 Buyer concentration to firm concentration ratio: Bank industry is a high 
buyer concentration industry, many people use bank service, such as 
deposit money, mortgage, loan, investment, insurance and currency 
exchange. 
 When Internet becomes changing people’s life, customer can easily 
obtain information through Internet, they can easily compare the price 
and service. 
 Buyer price sensitivity: Interest Rate and service charge is a sensitive 
indicator for customer in bank industry, customer may due to those 
indicators to draw out all or a lot amount of capital from bank to 
bank/other financial institution. 
 The German banking sector is developing from a seller's to a buyer's 
market. The highly fragmented banking sector leads to strong 
competition between institutions. Market transparency is greatly 
increased by the Internet. The increased confidence of customers and 
their improved knowledge of our products and services strengthen the 
position of customers. 
Source: 
http://www.studymode.com/essays/Porter-5-Forces-Analysis-557940.html 
http://www.wsm-in-banken.de/index.php/loesungen/kapitel-1
 Bargaining Power of Suppliers 
 Bank capital supplier: Depositors are also capital supplier of 
bank, they will compare with other financial product to see 
whether they can draw out capital or not. 
 A far greater bargaining power has some effects to the 
employees of banks and suppliers in the field of information and 
communication technology (e.g. Bloomberg). 
 The more specialized suppliers, the greater the dependence of a 
company. 
 the greater the delivery to a company, the greater the power of 
suppliers. 
 the smaller the market/competition for the supplier's products, 
the greater the power of suppliers. 
Source: 
http://www.studymode.com/essays/Porter-5-Forces-Analysis-557940.html 
http://www.wsm-in-banken.de/index.php/loesungen/kapitel-1
 Threat of New Competitors 
 A particular threat especially in the German banking 
market are the banks and the online discount brokers, 
passing through favorable terms due to leaner structures, 
highly standardized products and lack of consulting 
services in the market and are a competition with the 
established banks. 
 the greater the economies of scale in production, the 
lower the risk, since new entrants must wear either very 
large or very high cost sales risks. 
 the stronger the regulatory authorities, the lower the risk. 
 the higher the barriers to entry (capital requirements), the 
lower the risk. 
Source: http://www.wsm-in-banken.de/index.php/loesungen/kapitel-1
 Threat of Subtitute Products 
 the simpler the product, the higher the threat of substitute 
products. 
 in the banking industry: risk substitution by plant products of 
insurance companies, corporate loans, which are taken 
directly from the capital market funds and certificates by 
specialized companies. 
 Largest threat of substitution are not from rival banks but 
from non-financial competitors, investors, and small co-operative 
banks and borrowing avenues. 
 No real threat of substitute as far as deposits or withdrawals, 
however insurances, mutual funds, and fixed income 
securities offered by non-banking companies. 
Source: 
http://de.slideshare.net/SanjayKumbhar/porters-five-force-strategy-for-banking-industry 
http://www.wsm-in-banken.de/index.php/loesungen/kapitel-1
 Rivalry Among Existing Firms 
 In banking market, it often experiences exit barriers due to sunk costs. 
Moreover, especially in Germany, there is strong competition for the 
rigid, structured in three columns banking market, which is increasingly 
located in the consolidation and facing the entry of other competitors 
from other European countries. 
 Important action parameter of competition are price, quality and 
innovation, which are used to distinguish the competitor's products and 
offer added value to the customers. 
 many providers, or a few companies with the same market power 
characterize the market. 
 Capacity expansion is greatly useful (economies of scale), since shifts 
between supply and demand can only be compensated by price 
reactions or reduction of the bid amount. 
Source: http://www.wsm-in-banken.de/index.php/loesungen/kapitel-1
Value Chain Diagram of Deutsche 
Bank 
Source: http://is2.lse.ac.uk/asp/aspecis/20040088.pdf
 The value chain is used to identify activities that 
are core capabilities and sources of competitive 
advantage as well as activities that are non-core 
activities (Lamarque, 1999, 141). 
 Originally Porter (1985) developed a value chain to 
define the different areas of value creation in the 
producer goods industry. The value activities 
defined by Porter for the producer goods industry 
are not fully transferable to the banking industry as 
the industrial value generation differs from the 
production process of a bank (Canals, 1993, 197- 
206; Lamarque; 1999). 
 The banking business is customer driven and 
therefore the banking value chain starts from the 
market side. 
Source: http://is2.lse.ac.uk/asp/aspecis/20040088.pdf
 The value process starts with advertising a newly 
developed product or service to the market. 
 Secondly, the product/service is sold to customers, 
e.g. the credit contract will be signed by the 
customer. 
 In a third step the product will be provided to the 
customer, e.g. the credit amount is paid to the 
account of the customer. 
 Finally the corresponding transactions, like 
payments, clearing & settlement transactions etc. 
will be processed. 
Source: http://is2.lse.ac.uk/asp/aspecis/20040088.pdf
 Hamoir et al. (2002) and Steffens (2002) reflect this 
process by differentiating the primary activities into 
distribution, products and transactions/infrastructure. 
 The distribution part of the banking value chain consists of 
marketing and sales activities. 
 The products part consist of funding, investment and 
services. 
 Transaction/infrastructure of banking value consists of 
payment, trading, clearing & settlement, and custody. 
 These primary activities are enabled by the supporting 
activities infrastructure, technology and human resources 
(Canals, 1993, 199; Porter, 1985). Additionally to these 
three supporting activities, risk management plays a vital 
role in banking and has to be added (Lamarque, 1999). 
Source: http://is2.lse.ac.uk/asp/aspecis/20040088.pdf
References 
 http://www.wsm-in-banken.de/index.php/loesungen/kapitel-1 
 http://www.weltbild.de/3/17415388-1/ebook/strategic-analysis-deutsche- 
bank.html 
 http://www.sanasecurities.com/porters-five-force-analysis 
 http://de.wikipedia.org/wiki/Deutsche_Bank 
 http://www.studymode.com/essays/Porter-5-Forces-Analysis- 
557940.html 
 http://de.slideshare.net/SanjayKumbhar/porters-five-force-strategy- 
for-banking-industry 
 http://is2.lse.ac.uk/asp/aspecis/20040088.pdf

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Porter‘s five forces model and value chain diagram

  • 1. Maria Umran P78491 The National University of Malaysia
  • 2. Deutsche Bank  Deutsche Bank AG is the biggest bank by total assets and number of employees in Germany.  The company, based in Frankfurt am Main, operates as a universal bank and has major operations in London, New York, Singapore and Sydney.  With a market share of about 21 percent in 2008, it is considered the greatest currency traders in the world. Source: http://de.wikipedia.org/wiki/Deutsche_Bank
  • 3.  Deutsche Bank was founded on 10 March 1870 in Berlin  Website: www.deutsche-bank.de  Business Data in 2013  Balance sheet total: EUR 1,611.4 billion  98,254 employees (end of 2013)  Management  Board: Anshu Jain and Jürgen Fitschen (Chairman)  Supervisory: Paul Achleitner (Chairman) Source: http://de.wikipedia.org/wiki/Deutsche_Bank
  • 4.  Image source: http://www.sanasecurities.com/porters-five-force-analysis
  • 5.  Porter's Five Forces is the classic model of strategic management.  The model provides a useful start for analyzing the external environment and providing a crucial set of inputs for strategic development and implementation.  It builds up on the information gathered and it will discuss what key challenges of an organization is facing, the significance of these challenges and how they might be overcome. Source: http://www.weltbild.de/3/17415388-1/ebook/strategic-analysis-deutsche-bank.html http://www.manager-wiki.com/externe-analyse/22-branchenstrukturanalyse-qfive-forcesq-nach-porter
  • 6.  “Awareness of the five forces can help a company understand the structure of its industry and stake out a position that is more profitable and less vulnerable to attack” (Porter, 1979).  Porter’s Five Forces determine the strength of the industry, competition and profitability prospects. Companies must be flexible to respond quickly to competition and market changes and they can beat their competitors only if they can establish a difference that they can maintain. Source: http://www.sanasecurities.com/porters-five-force-analysis
  • 7. Porter‘s Five Forces Model Analysis of Deutsche Bank
  • 8.  Bargaining Power of Customers  Buyer concentration to firm concentration ratio: Bank industry is a high buyer concentration industry, many people use bank service, such as deposit money, mortgage, loan, investment, insurance and currency exchange.  When Internet becomes changing people’s life, customer can easily obtain information through Internet, they can easily compare the price and service.  Buyer price sensitivity: Interest Rate and service charge is a sensitive indicator for customer in bank industry, customer may due to those indicators to draw out all or a lot amount of capital from bank to bank/other financial institution.  The German banking sector is developing from a seller's to a buyer's market. The highly fragmented banking sector leads to strong competition between institutions. Market transparency is greatly increased by the Internet. The increased confidence of customers and their improved knowledge of our products and services strengthen the position of customers. Source: http://www.studymode.com/essays/Porter-5-Forces-Analysis-557940.html http://www.wsm-in-banken.de/index.php/loesungen/kapitel-1
  • 9.  Bargaining Power of Suppliers  Bank capital supplier: Depositors are also capital supplier of bank, they will compare with other financial product to see whether they can draw out capital or not.  A far greater bargaining power has some effects to the employees of banks and suppliers in the field of information and communication technology (e.g. Bloomberg).  The more specialized suppliers, the greater the dependence of a company.  the greater the delivery to a company, the greater the power of suppliers.  the smaller the market/competition for the supplier's products, the greater the power of suppliers. Source: http://www.studymode.com/essays/Porter-5-Forces-Analysis-557940.html http://www.wsm-in-banken.de/index.php/loesungen/kapitel-1
  • 10.  Threat of New Competitors  A particular threat especially in the German banking market are the banks and the online discount brokers, passing through favorable terms due to leaner structures, highly standardized products and lack of consulting services in the market and are a competition with the established banks.  the greater the economies of scale in production, the lower the risk, since new entrants must wear either very large or very high cost sales risks.  the stronger the regulatory authorities, the lower the risk.  the higher the barriers to entry (capital requirements), the lower the risk. Source: http://www.wsm-in-banken.de/index.php/loesungen/kapitel-1
  • 11.  Threat of Subtitute Products  the simpler the product, the higher the threat of substitute products.  in the banking industry: risk substitution by plant products of insurance companies, corporate loans, which are taken directly from the capital market funds and certificates by specialized companies.  Largest threat of substitution are not from rival banks but from non-financial competitors, investors, and small co-operative banks and borrowing avenues.  No real threat of substitute as far as deposits or withdrawals, however insurances, mutual funds, and fixed income securities offered by non-banking companies. Source: http://de.slideshare.net/SanjayKumbhar/porters-five-force-strategy-for-banking-industry http://www.wsm-in-banken.de/index.php/loesungen/kapitel-1
  • 12.  Rivalry Among Existing Firms  In banking market, it often experiences exit barriers due to sunk costs. Moreover, especially in Germany, there is strong competition for the rigid, structured in three columns banking market, which is increasingly located in the consolidation and facing the entry of other competitors from other European countries.  Important action parameter of competition are price, quality and innovation, which are used to distinguish the competitor's products and offer added value to the customers.  many providers, or a few companies with the same market power characterize the market.  Capacity expansion is greatly useful (economies of scale), since shifts between supply and demand can only be compensated by price reactions or reduction of the bid amount. Source: http://www.wsm-in-banken.de/index.php/loesungen/kapitel-1
  • 13. Value Chain Diagram of Deutsche Bank Source: http://is2.lse.ac.uk/asp/aspecis/20040088.pdf
  • 14.  The value chain is used to identify activities that are core capabilities and sources of competitive advantage as well as activities that are non-core activities (Lamarque, 1999, 141).  Originally Porter (1985) developed a value chain to define the different areas of value creation in the producer goods industry. The value activities defined by Porter for the producer goods industry are not fully transferable to the banking industry as the industrial value generation differs from the production process of a bank (Canals, 1993, 197- 206; Lamarque; 1999).  The banking business is customer driven and therefore the banking value chain starts from the market side. Source: http://is2.lse.ac.uk/asp/aspecis/20040088.pdf
  • 15.  The value process starts with advertising a newly developed product or service to the market.  Secondly, the product/service is sold to customers, e.g. the credit contract will be signed by the customer.  In a third step the product will be provided to the customer, e.g. the credit amount is paid to the account of the customer.  Finally the corresponding transactions, like payments, clearing & settlement transactions etc. will be processed. Source: http://is2.lse.ac.uk/asp/aspecis/20040088.pdf
  • 16.  Hamoir et al. (2002) and Steffens (2002) reflect this process by differentiating the primary activities into distribution, products and transactions/infrastructure.  The distribution part of the banking value chain consists of marketing and sales activities.  The products part consist of funding, investment and services.  Transaction/infrastructure of banking value consists of payment, trading, clearing & settlement, and custody.  These primary activities are enabled by the supporting activities infrastructure, technology and human resources (Canals, 1993, 199; Porter, 1985). Additionally to these three supporting activities, risk management plays a vital role in banking and has to be added (Lamarque, 1999). Source: http://is2.lse.ac.uk/asp/aspecis/20040088.pdf
  • 17. References  http://www.wsm-in-banken.de/index.php/loesungen/kapitel-1  http://www.weltbild.de/3/17415388-1/ebook/strategic-analysis-deutsche- bank.html  http://www.sanasecurities.com/porters-five-force-analysis  http://de.wikipedia.org/wiki/Deutsche_Bank  http://www.studymode.com/essays/Porter-5-Forces-Analysis- 557940.html  http://de.slideshare.net/SanjayKumbhar/porters-five-force-strategy- for-banking-industry  http://is2.lse.ac.uk/asp/aspecis/20040088.pdf