Hca 340 week 5 dq 1 cultural diversity in healthcare

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This document of HCA 340 Week 5 Discussion Question 1
Cultural Diversity in Healthcare consists of:
Read over the information in The Provider
Health Care - General Health Care
Cultural Diversity in Healthcare . Read over the information in
The Provider’s Guide to Quality Culture website and examine
the case study from your textbook titled, Heritage Valley
Medical Center : Are Your Managers Culturally Competent? .
Then answer the following questions:
1. How have the changing definitions of diversity affected
healthcare management and the delivery of healthcare
services in this organization?
2. What does this situation say about Heritage Valley Medical
Center's organizational culture and organizational
competency, if anything?
3. If you were Ms. Harper, how would you handle this and
what information would you present to the executive team,
including measures and steps to change the attitudes and
opinions presented?
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when it comes to studying at the end of the term....

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