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SFDC to Oracle Sales Cloud Migration
Overview, Offerings, and Playbook
David Sheridan Vice President, Global Oracle CX Delivery
Keith Inouye VicePresident, US Growth Pillars
Bill Haskins Director, Oracle CX Business Development
October 27, 2014
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Oracle Sales Cloud – Hitachi Consulting Perspective
Salesforce Automation Value Drivers
Versatility
Collaboration
Integration
Performance
Automation
Intelligence
Progress Towards Individual, Team and
Corporate Targets
Enablement of Guided, Streamlined
Business Processes
Predictive, Contextualized Analytics and
Leading Indicators
Access Anytime, Anywhere, on Any Device –
Online or Disconnected
Cross-Team Knowledge Integrated With Other
Business Processes
Open APIs For Exchange of Data with 3rd Party
and Back End Applications
| © Copyright 2014 Hitachi Consulting3
Salesforce.com to Oracle Sales Cloud Migration
Program Overview
| © Copyright 2014 Hitachi Consulting4
SFDC to Oracle Sales Cloud Migration
Methodology Overview
• Why we suggest Oracle Sales Cloud for our Clients
– Enhanced Usability and Mobility with Sales Cloud Simplified UI equates to a
High Level of User Adoption
– 13 months of rolling data to support your enterprise needs
– Unlimited Data Dashboard refreshes to manage your customers in Real Time
– Robust Territory Management and forecasting functionality for Sales Teams
• How we alleviate the pain of SFDC Migration
– Leverage SFDC SME resources to create an instance assessment
– CRM Refresh – Utilize HCC methodology & best practices to your CRM
instance. We provide recommendations to optimize new functionality and
lean down your business processes
– Leverage your current SFDC configurations to assist in a rapid migration
Benefits
• Certified, reference able Oracle
Sales Cloud and CRM experts
• Leverage existing successful
SFDC configuration
• Reduced time to achieve the
benefits of Sales Cloud
• Estimates Sales Cloud Migration
effort base on a bottom up
assessment
• Defined timeline
• Proven migration methodology
| © Copyright 2014 Hitachi Consulting5
SFDC to Oracle Sales Cloud Migration
Assessment | Key Steps
Hitachi Consulting’s Oracle Sales Cloud SFDC Migration Assessment is an appropriate option for Salesforce customers
considering Oracle Sales Cloud. The program targets customers who are:
– Current Salesforce Customers
– Considering a long term investment in Oracle Fusion applications
– Considering a deployment of Oracle Sales Cloud to a specific target audience within their organization for the
purpose of proving a business case or pilot
– Desire an assessment from certified, referenceable consultants with SFDC application expertise and Oracle
Sales Cloud deployment experience
• HCC SFDC Experts
lead in-depth
discovery of current
SFDC environment
• HCC SFDC experts
create an SFDC
instance Analysis
• HCC Oracle Sales
Cloud Experts
provide
recommendation for
migration effort
Engage Review Assess
| © Copyright 2014 Hitachi Consulting6
• Certified, reference able Oracle
Sales Cloud and CRM experts
• Leverage existing successful
SFDC configuration
• Reduced time to achieve the
benefits of Sales Cloud
• Estimates Sales Cloud Migration
effort base on a bottom up
assessment
• Defined timeline
• Proven migration methodology
SFDC to Oracle Sales Cloud Migration
What’s Covered - Initial Assessment
Benefits
• User Roles and permissions
• User Hierarchy
• SFDC Integration
– WebService API Built
Integration
– AppExchange Deployed
Packages
• Record Counts
• Custom Object Data Model
• Sales Processes
• Lead Assignment Rules
• Assets
• Object Deep Dive
– Field Management
– Validation
– Page Layouts
– Triggers/ Workflows
– Object Model Relationship
– Record Types
• Reporting/BI
– Dashboard Captures
– Custom built Subject Areas
– Reports Custom WebTab
| © Copyright 2014 Hitachi Consulting7
Oracle Sales Cloud Migration Estimates
Low | Medium | High Complexity
| © Copyright 2014 Hitachi Consulting8
Oracle Sales Cloud Migration Estimates
Low | Medium | High Complexity Engagements
Salesforce.com or CRMOD to OSC
(LOW Complexity)
• Summary | Resource Mix
– 6 Weeks | $130K
– Resources - Onshore (35%) | Offshore (65%)
• Program Scope
– Recommended for under 50 seats
– Detailed Sales Cloud future enhancement roadmap and six
month health check
– Single-phase migration
– One classroom training session and end user Quick Guides
– Out of box Sales Cloud objects plus one custom
– Mobility, Simplied UI and out of box Outlook integration
– Data migration of up to 250K records
– Out of box reports, five custom reports and one dashboard
Salesforce.com or CRMOD to OSC
(MEDIUM Complexity)
• Summary | Resource Mix
– 8 Weeks | $165K
– Resources - Onshore (35%) | Offshore (65%)
• Program Scope
– Recommended for over 50 seats
– Detailed Sales Cloud future enhancement roadmap and six month
health check
– Single-phase migration
– Includes one classroom training session and end user Quick Guides
– Out of box Sales Cloud objects plus two custom
– Includes mobility, Simplied UI and out of box Outlook integration
– Data migration of up to 500K records
– Out of box reports, ten custom reports and two dashboards
Salesforce.com or CRMOD
to OSC
(HIGH Complexity)
Please contact Bill Haskins at 214.226.1181 for detailed discussions on providing an
accurate migration estimate. A review of existing customizations, integrations, and data
conversion needs will need to be conducted.
| © Copyright 2014 Hitachi Consulting9
Key Contacts
Global Oracle CX Practice Contacts
Dave Sheridan
Vice President
Oracle CX Global Practice Leader
www.hitachiconsulting.com
999 18th Street Suite 3300S, Denver, CO 80202
Phone: 303.807.6380
Email: dsheridan@hitachiconsulting.com
Bill Haskins
Director, Business Development
US Oracle CX Practice
www.hitachiconsulting.com
14643 Dallas Pkwy, Suite 800, Dallas, TX 75254
Phone: 214.226.1181
Email: bill.haskins@hitachiconsulting.com

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Hitachi Consulting: Migrating from Salesforce.com to Oracle Sales Cloud

  • 1. SFDC to Oracle Sales Cloud Migration Overview, Offerings, and Playbook David Sheridan Vice President, Global Oracle CX Delivery Keith Inouye VicePresident, US Growth Pillars Bill Haskins Director, Oracle CX Business Development October 27, 2014
  • 2. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Sales Cloud – Hitachi Consulting Perspective Salesforce Automation Value Drivers Versatility Collaboration Integration Performance Automation Intelligence Progress Towards Individual, Team and Corporate Targets Enablement of Guided, Streamlined Business Processes Predictive, Contextualized Analytics and Leading Indicators Access Anytime, Anywhere, on Any Device – Online or Disconnected Cross-Team Knowledge Integrated With Other Business Processes Open APIs For Exchange of Data with 3rd Party and Back End Applications
  • 3. | © Copyright 2014 Hitachi Consulting3 Salesforce.com to Oracle Sales Cloud Migration Program Overview
  • 4. | © Copyright 2014 Hitachi Consulting4 SFDC to Oracle Sales Cloud Migration Methodology Overview • Why we suggest Oracle Sales Cloud for our Clients – Enhanced Usability and Mobility with Sales Cloud Simplified UI equates to a High Level of User Adoption – 13 months of rolling data to support your enterprise needs – Unlimited Data Dashboard refreshes to manage your customers in Real Time – Robust Territory Management and forecasting functionality for Sales Teams • How we alleviate the pain of SFDC Migration – Leverage SFDC SME resources to create an instance assessment – CRM Refresh – Utilize HCC methodology & best practices to your CRM instance. We provide recommendations to optimize new functionality and lean down your business processes – Leverage your current SFDC configurations to assist in a rapid migration Benefits • Certified, reference able Oracle Sales Cloud and CRM experts • Leverage existing successful SFDC configuration • Reduced time to achieve the benefits of Sales Cloud • Estimates Sales Cloud Migration effort base on a bottom up assessment • Defined timeline • Proven migration methodology
  • 5. | © Copyright 2014 Hitachi Consulting5 SFDC to Oracle Sales Cloud Migration Assessment | Key Steps Hitachi Consulting’s Oracle Sales Cloud SFDC Migration Assessment is an appropriate option for Salesforce customers considering Oracle Sales Cloud. The program targets customers who are: – Current Salesforce Customers – Considering a long term investment in Oracle Fusion applications – Considering a deployment of Oracle Sales Cloud to a specific target audience within their organization for the purpose of proving a business case or pilot – Desire an assessment from certified, referenceable consultants with SFDC application expertise and Oracle Sales Cloud deployment experience • HCC SFDC Experts lead in-depth discovery of current SFDC environment • HCC SFDC experts create an SFDC instance Analysis • HCC Oracle Sales Cloud Experts provide recommendation for migration effort Engage Review Assess
  • 6. | © Copyright 2014 Hitachi Consulting6 • Certified, reference able Oracle Sales Cloud and CRM experts • Leverage existing successful SFDC configuration • Reduced time to achieve the benefits of Sales Cloud • Estimates Sales Cloud Migration effort base on a bottom up assessment • Defined timeline • Proven migration methodology SFDC to Oracle Sales Cloud Migration What’s Covered - Initial Assessment Benefits • User Roles and permissions • User Hierarchy • SFDC Integration – WebService API Built Integration – AppExchange Deployed Packages • Record Counts • Custom Object Data Model • Sales Processes • Lead Assignment Rules • Assets • Object Deep Dive – Field Management – Validation – Page Layouts – Triggers/ Workflows – Object Model Relationship – Record Types • Reporting/BI – Dashboard Captures – Custom built Subject Areas – Reports Custom WebTab
  • 7. | © Copyright 2014 Hitachi Consulting7 Oracle Sales Cloud Migration Estimates Low | Medium | High Complexity
  • 8. | © Copyright 2014 Hitachi Consulting8 Oracle Sales Cloud Migration Estimates Low | Medium | High Complexity Engagements Salesforce.com or CRMOD to OSC (LOW Complexity) • Summary | Resource Mix – 6 Weeks | $130K – Resources - Onshore (35%) | Offshore (65%) • Program Scope – Recommended for under 50 seats – Detailed Sales Cloud future enhancement roadmap and six month health check – Single-phase migration – One classroom training session and end user Quick Guides – Out of box Sales Cloud objects plus one custom – Mobility, Simplied UI and out of box Outlook integration – Data migration of up to 250K records – Out of box reports, five custom reports and one dashboard Salesforce.com or CRMOD to OSC (MEDIUM Complexity) • Summary | Resource Mix – 8 Weeks | $165K – Resources - Onshore (35%) | Offshore (65%) • Program Scope – Recommended for over 50 seats – Detailed Sales Cloud future enhancement roadmap and six month health check – Single-phase migration – Includes one classroom training session and end user Quick Guides – Out of box Sales Cloud objects plus two custom – Includes mobility, Simplied UI and out of box Outlook integration – Data migration of up to 500K records – Out of box reports, ten custom reports and two dashboards Salesforce.com or CRMOD to OSC (HIGH Complexity) Please contact Bill Haskins at 214.226.1181 for detailed discussions on providing an accurate migration estimate. A review of existing customizations, integrations, and data conversion needs will need to be conducted.
  • 9. | © Copyright 2014 Hitachi Consulting9 Key Contacts Global Oracle CX Practice Contacts Dave Sheridan Vice President Oracle CX Global Practice Leader www.hitachiconsulting.com 999 18th Street Suite 3300S, Denver, CO 80202 Phone: 303.807.6380 Email: dsheridan@hitachiconsulting.com Bill Haskins Director, Business Development US Oracle CX Practice www.hitachiconsulting.com 14643 Dallas Pkwy, Suite 800, Dallas, TX 75254 Phone: 214.226.1181 Email: bill.haskins@hitachiconsulting.com