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To improve lives
by individualizing
sleep
experiences
OUR
MISSION
To become one of the world’s
most beloved brands by
delivering an unparalleled
sleep experience
OUR VISION
To improve the
health and wellbeing
of society through
higher quality sleep.
OUR PURPOSE
About Sleep Number
PURPOSE DRIVEN COMPANY
Our Foundation
Sleep Number
Individuality. We celebrate individuality in each other, in our own lives and in our customer’s lives. We embrace every individual’s unique
talents, perspectives and experiences and strive to create an environment where we can be our best selves. Valuing diversity, equity and
inclusion makes us stronger, smarter and fuels our innovation and teamwork. Individuality connects us to our vision of becoming one of
the world’s most beloved brands by delivering an unparalleled sleep experience.
SCIENCE PROVES THAT QUALITY SLEEP IS VITAL TO YOUR EMOTIONAL AND PHYSICAL HEALTH
And our smart sleepers get 28 minutes more restful sleep per night
 Senses your movements and automatically adjusts to keep you both sleeping effortlessly
 Personalized sleep insights, optimizing to continually improve your restful time asleep
 Monthly wellness reports, circadian rhythm analytics and nighttime heart rate variability measurement
 Adjustable firmness on both sides – your Sleep Number® setting – for individualized comfort and support
 Designed to help you fall asleep faster by gently warming your feet
 Designed to keep you asleep by effortlessly adjusting to your movements
 Designed with a breathable sleep surface, providing a cooler, drier sleep environment
* Based on internal analysis of sleep sessions assessing sleepers who use multiple features of Sleep Number® products. Claim based on sleepers achieving over 15 more minutes of restful sleep per sleep session
The Sleep Number 360® smart bed
4
Sleep Number
14+ Million Lives Improved
• $2.2B in sales
• 5,500 team members
• Nearly 700 stores across 50 states
•Technology Center in San Jose
• 2 Manufacturing Sites
• 12Warehousing / Assembly Locations
* June 2022 data
Exclusive Distribution
Lifelong Customer
Relationships
• Direct-to-consumer/vertically integrated
• Daily brand engagement through
SleepIQ® technology
• Loyal brand advocates; referral and
repeat > 45% of sales
• Control of our brand
• Cohesive online and in-store experience
• Highly productive stores
Proprietary Sleep Innovations
• Individualized and effortless
comfort
• Differentiated benefits of proven
quality sleep
• Innovations based on data and
sleep science
Vertically Integrated Business Model
COMPLETE BRAND EXPERIENCE
SUPERIOR FULFILLMENT AND
DELIVERY CUSTOMER
EXPERIENCE
INNOVATIVE
PRODUCT
PREMIUM RETAIL
EXPERIENCE
NETWORK EVOLUTION
2017
70%
15 Hubs
(Warehousing)
>120 Spokes
(Cross Docks)
>350k Assemblies
(In-home)
30%
NETWORK
~80%
~6 Factory/Regional DCs
(Assembly)
All beds
delivered fully assembled
30-40 Delivery DCs
(Direct Transfers)
~70-100 Spokes
(Cross Docks)
~20%
2022
INFLATION GEO-POLITICAL
SUPPLY CHAIN
CHALLENGES
SLOWED GDP GROWTH
What's Happening?
Extremely dynamic and complex macroenvironment impacting performance
Create an amazing customer experience from the bedroom back
PRODUCT IN THE
BEDROOM
MAKE
MODEL
PARTS AND
PIECES IN
OPERATIONS
REDUCE RISK BY IMPROVING FLEXIBILITY
• Inventory is our lifeblood- no matter what you're doing, that is the most precious item
• Build visibility, capability and resilience
• Breaking down silos to build optionality – supplier, product, movement
VISIBILITY CAPABILITY RESILIENCE
OUTCOMES
IMPROVED INVENTORY PERFORMANCE
IMPROVED RELIABILITY
STRUCTURAL LOWER COST
ENHANCED CUSTOMER EXPERIENCE
Sleep well, dream big!

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Sleep Number Supply Chain's To Admire.pptx

  • 1.
  • 2. To improve lives by individualizing sleep experiences OUR MISSION To become one of the world’s most beloved brands by delivering an unparalleled sleep experience OUR VISION To improve the health and wellbeing of society through higher quality sleep. OUR PURPOSE About Sleep Number PURPOSE DRIVEN COMPANY
  • 3. Our Foundation Sleep Number Individuality. We celebrate individuality in each other, in our own lives and in our customer’s lives. We embrace every individual’s unique talents, perspectives and experiences and strive to create an environment where we can be our best selves. Valuing diversity, equity and inclusion makes us stronger, smarter and fuels our innovation and teamwork. Individuality connects us to our vision of becoming one of the world’s most beloved brands by delivering an unparalleled sleep experience.
  • 4. SCIENCE PROVES THAT QUALITY SLEEP IS VITAL TO YOUR EMOTIONAL AND PHYSICAL HEALTH And our smart sleepers get 28 minutes more restful sleep per night  Senses your movements and automatically adjusts to keep you both sleeping effortlessly  Personalized sleep insights, optimizing to continually improve your restful time asleep  Monthly wellness reports, circadian rhythm analytics and nighttime heart rate variability measurement  Adjustable firmness on both sides – your Sleep Number® setting – for individualized comfort and support  Designed to help you fall asleep faster by gently warming your feet  Designed to keep you asleep by effortlessly adjusting to your movements  Designed with a breathable sleep surface, providing a cooler, drier sleep environment * Based on internal analysis of sleep sessions assessing sleepers who use multiple features of Sleep Number® products. Claim based on sleepers achieving over 15 more minutes of restful sleep per sleep session The Sleep Number 360® smart bed 4
  • 5. Sleep Number 14+ Million Lives Improved • $2.2B in sales • 5,500 team members • Nearly 700 stores across 50 states •Technology Center in San Jose • 2 Manufacturing Sites • 12Warehousing / Assembly Locations * June 2022 data
  • 6. Exclusive Distribution Lifelong Customer Relationships • Direct-to-consumer/vertically integrated • Daily brand engagement through SleepIQ® technology • Loyal brand advocates; referral and repeat > 45% of sales • Control of our brand • Cohesive online and in-store experience • Highly productive stores Proprietary Sleep Innovations • Individualized and effortless comfort • Differentiated benefits of proven quality sleep • Innovations based on data and sleep science Vertically Integrated Business Model
  • 7. COMPLETE BRAND EXPERIENCE SUPERIOR FULFILLMENT AND DELIVERY CUSTOMER EXPERIENCE INNOVATIVE PRODUCT PREMIUM RETAIL EXPERIENCE
  • 8. NETWORK EVOLUTION 2017 70% 15 Hubs (Warehousing) >120 Spokes (Cross Docks) >350k Assemblies (In-home) 30% NETWORK ~80% ~6 Factory/Regional DCs (Assembly) All beds delivered fully assembled 30-40 Delivery DCs (Direct Transfers) ~70-100 Spokes (Cross Docks) ~20% 2022
  • 9. INFLATION GEO-POLITICAL SUPPLY CHAIN CHALLENGES SLOWED GDP GROWTH What's Happening? Extremely dynamic and complex macroenvironment impacting performance
  • 10. Create an amazing customer experience from the bedroom back PRODUCT IN THE BEDROOM MAKE MODEL PARTS AND PIECES IN OPERATIONS REDUCE RISK BY IMPROVING FLEXIBILITY • Inventory is our lifeblood- no matter what you're doing, that is the most precious item • Build visibility, capability and resilience • Breaking down silos to build optionality – supplier, product, movement VISIBILITY CAPABILITY RESILIENCE
  • 11. OUTCOMES IMPROVED INVENTORY PERFORMANCE IMPROVED RELIABILITY STRUCTURAL LOWER COST ENHANCED CUSTOMER EXPERIENCE

Hinweis der Redaktion

  1. 2 min – brine Core competency of award wining store experience Core competency of smart bed that tells you your heart rate and monitors breath rate Our logistics network was not delivering the excellence we strive for as a brand, We did not provide transparancey and visibility, we were spending too much time in the home, and have swelled inventory. We needed to change the game.
  2. 4 min – rossa Segway setup: not just operating within the building but having transparency and visibility throughout ADJUST ANIMATIONS
  3. 1 min – rossa Bring it home!