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Digital Procure-to-Pay Study
Summary Charts
2016-2017
Supply Chain Insights LLC Copyright © 2016, p. 2
Agenda
ïŹ Study Overview
ïŹ Digital B2B Methods
ïŹ Digital P2P Program
ïŹ Purchase Orders
ïŹ Advance Shipping Notices
ïŹ Invoices
ïŹ Demographics
Supply Chain Insights LLC Copyright © 2016, p. 3
Study Overview
Supply Chain Insights LLC Copyright © 2016, p. 4
Groups for Analysis
Supply Chain Insights LLC Copyright © 2016, p. 5
Highlights by Group
Supply Chain Insights LLC Copyright © 2016, p. 6
Definitions Provided to Respondents
Supply Chain Insights LLC Copyright © 2016, p. 7
Respondents Were Asked About the B2B Methods Used for
Processing Purchase Orders
Supply Chain Insights LLC Copyright © 2016, p. 8
Agenda
ïŹ Study Overview
ïŹ Digital B2B Methods
ïŹ Digital P2P Program
ïŹ Purchase Orders
ïŹ Advance Shipping Notices
ïŹ Invoices
ïŹ Demographics
Supply Chain Insights LLC Copyright © 2016, p. 9
Groups for Analysis
Three primary groups included in this analysis:
1. Total Manufacturers, Retailers, & Distributors: to determine use of
B2B methods. (n=114)
2. Digital B2B Users: to understand the presence of a digital P2P
program. (n=84)
3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis
is based on this group. Those with a program are combined with those
planning to have a program because there are too few people who
already have a program to analyze them independently. (n=45)
Supply Chain Insights LLC Copyright © 2016, p. 10
Over 80% Process Purchase Orders Using a DIGITAL B2B
Method, Primarily an EDI/TP Gateway Solution
Supply Chain Insights LLC Copyright © 2016, p. 11
Share of Purchase Order Processing Varies
Greatly by B2B Method
Supply Chain Insights LLC Copyright © 2016, p. 12
Agenda
ïŹ Study Overview
ïŹ Digital B2B Methods
ïŹ Digital P2P Program
ïŹ Purchase Orders
ïŹ Advance Shipping Notices
ïŹ Invoices
ïŹ Demographics
Supply Chain Insights LLC Copyright © 2016, p. 13
Groups for Analysis
Three primary groups included in this analysis:
1. Total Manufacturers, Retailers, & Distributors: to determine use of
B2B methods. (n=114)
2. Digital B2B Users: to understand the presence of a digital P2P
program. (n=84)
3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis
is based on this group. Those with a program are combined with those
planning to have a program because there are too few people who
already have a program to analyze them independently. (n=45)
Supply Chain Insights LLC Copyright © 2016, p. 14
Over Three-Quarters Have or Plan to Have a Digital P2P
Program
Supply Chain Insights LLC Copyright © 2016, p. 15
Groups for Analysis
Three primary groups included in this analysis:
1. Total Manufacturers, Retailers, & Distributors: to determine use of
B2B methods. (n=114)
2. Digital B2B Users: to understand the presence of a digital P2P
program. (n=84)
3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis
is based on this group. Those with a program are combined with those
planning to have a program because there are too few people who
already have a program to analyze them independently. (n=45)
Supply Chain Insights LLC Copyright © 2016, p. 16
Benefits of Digital P2P Program Include Improved Visibility,
Efficiency, Accuracy, Speed, Customer Relations, and Cost
Supply Chain Insights LLC Copyright © 2016, p. 17
Obstacles of Digital P2P Program Include Issues with
Acceptance, Implementation, Training, Errors, & Resources
Supply Chain Insights LLC Copyright © 2016, p. 18
For Those with Digital P2P Program the
Focus Is Primarily on Corporate
Supply Chain Insights LLC Copyright © 2016, p. 19
Digital P2P Processes Are Most Mature in Terms of
Invoicing and Settlement
Supply Chain Insights LLC Copyright © 2016, p. 20
Companies Are Working to Improve Their Digital P2P Processes
via Technology, Training, Integration, & Program Growth
Supply Chain Insights LLC Copyright © 2016, p. 21
Those with a Digital P2P Program Are Most Effective at Order
Status Tracking and Supplier Spend Data
Supply Chain Insights LLC Copyright © 2016, p. 22
Companies Using Multi-Party Business Networks
Use Two on Average
Supply Chain Insights LLC Copyright © 2016, p. 23
On Average, Companies Using EDI or Multi-Party Business
Networks Communicate with 63% of Their Suppliers
Using These Methods
Supply Chain Insights LLC Copyright © 2016, p. 24
Agenda
ïŹ Study Overview
ïŹ Digital B2B Methods
ïŹ Digital P2P Program
ïŹ Purchase Orders
ïŹ Advance Shipping Notices
ïŹ Invoices
ïŹ Demographics
Supply Chain Insights LLC Copyright © 2016, p. 25
Groups for Analysis
Three primary groups included in this analysis:
1. Total Manufacturers, Retailers, & Distributors: to determine use of
B2B methods. (n=114)
2. Digital B2B Users: to understand the presence of a digital P2P
program. (n=84)
3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis
is based on this group. Those with a program are combined with those
planning to have a program because there are too few people who
already have a program to analyze them independently. (n=45)
Supply Chain Insights LLC Copyright © 2016, p. 26
Those with a Digital P2P Program Report Delivering 73%
Digitally on Average
Supply Chain Insights LLC Copyright © 2016, p. 27
Among Those Who Have a Digital P2P Program, Most Track
or Plan to Track Internal Costs for Processing Orders
Supply Chain Insights LLC Copyright © 2016, p. 28
Among Those Who Have a Digital P2P Program, Most
Process Order Changes Digitally
Supply Chain Insights LLC Copyright © 2016, p. 29
Supplier Metrics Most Commonly Received in a Timely
Manner Include Delivery Punctuality and Price Variance
Supply Chain Insights LLC Copyright © 2016, p. 30
Agenda
ïŹ Study Overview
ïŹ Digital B2B Methods
ïŹ Digital P2P Program
ïŹ Purchase Orders
ïŹ Advance Shipping Notices
ïŹ Invoices
ïŹ Demographics
Supply Chain Insights LLC Copyright © 2016, p. 31
Groups for Analysis
Three primary groups included in this analysis:
1. Total Manufacturers, Retailers, & Distributors: to determine use of
B2B methods. (n=114)
2. Digital B2B Users: to understand the presence of a digital P2P
program. (n=84)
3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis
is based on this group. Those with a program are combined with those
planning to have a program because there are too few people who
already have a program to analyze them independently. (n=45)
Supply Chain Insights LLC Copyright © 2016, p. 32
Among Those with a Digital P2P Program, Many Require
Suppliers to Provide ASN
Supply Chain Insights LLC Copyright © 2016, p. 33
Half of ASNs Are Received Digitally on Average; When Not
Digital, Errors Are Most Common Challenge
Supply Chain Insights LLC Copyright © 2016, p. 34
Benefits of ASNs Include Improved Planning,
Processes, and Visibility
Supply Chain Insights LLC Copyright © 2016, p. 35
Agenda
ïŹ Study Overview
ïŹ Digital B2B Methods
ïŹ Digital P2P Program
ïŹ Purchase Orders
ïŹ Advance Shipping Notices
ïŹ Invoices
ïŹ Demographics
Supply Chain Insights LLC Copyright © 2016, p. 36
Groups for Analysis
Three primary groups included in this analysis:
1. Total Manufacturers, Retailers, & Distributors: to determine use of
B2B methods. (n=114)
2. Digital B2B Users: to understand the presence of a digital P2P
program. (n=84)
3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis
is based on this group. Those with a program are combined with those
planning to have a program because there are too few people who
already have a program to analyze them independently. (n=45)
Supply Chain Insights LLC Copyright © 2016, p. 37
Over Half of Invoices Are Received Digitally on Average;
When Not Digital, Mostly Time-Consuming with More Errors
Supply Chain Insights LLC Copyright © 2016, p. 38
Among Those Who Have a Digital P2P Program, About Half
Track or Plan to Track Internal Costs for Processing Invoices
Supply Chain Insights LLC Copyright © 2016, p. 39
Agenda
ïŹ Study Overview
ïŹ Digital B2B Methods
ïŹ Digital P2P Program
ïŹ Purchase Orders
ïŹ Advance Shipping Notices
ïŹ Invoices
ïŹ Demographics
Supply Chain Insights LLC Copyright © 2016, p. 40
Groups for Analysis
Three primary groups included in this analysis:
1. Total Manufacturers, Retailers, & Distributors: to determine use of
B2B methods. (n=114)
2. Digital B2B Users: to understand the presence of a digital P2P
program. (n=84)
3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis
is based on this group. Those with a program are combined with those
planning to have a program because there are too few people who
already have a program to analyze them independently. (n=45)
Supply Chain Insights LLC Copyright © 2016, p. 41
Respondents Are Primarily Manufacturers
Across a Mix of Industries
Supply Chain Insights LLC Copyright © 2016, p. 42
The Most Common Industries Represented Are
CPG and Industrial Manufacturing
Supply Chain Insights LLC Copyright © 2016, p. 43
Most Work in a Supply Chain Role and
Are Based in the US or Canada
Supply Chain Insights LLC Copyright © 2016, p. 44
Groups for Analysis
Three primary groups included in this analysis:
1. Total Manufacturers, Retailers, & Distributors: to determine use of
B2B methods. (n=114)
2. Digital B2B Users: to understand the presence of a digital P2P
program. (n=84)
3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis
is based on this group. Those with a program are combined with those
planning to have a program because there are too few people who
already have a program to analyze them independently. (n=45)
Supply Chain Insights LLC Copyright © 2016, p. 45
Of Those Using Digital B2B Methods, the Majority of Them
Are Also Involved with the Methods

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Digital Procure-To-Pay - Study Summary Charts - 15 AUG 2017

  • 2. Supply Chain Insights LLC Copyright © 2016, p. 2 Agenda ïŹ Study Overview ïŹ Digital B2B Methods ïŹ Digital P2P Program ïŹ Purchase Orders ïŹ Advance Shipping Notices ïŹ Invoices ïŹ Demographics
  • 3. Supply Chain Insights LLC Copyright © 2016, p. 3 Study Overview
  • 4. Supply Chain Insights LLC Copyright © 2016, p. 4 Groups for Analysis
  • 5. Supply Chain Insights LLC Copyright © 2016, p. 5 Highlights by Group
  • 6. Supply Chain Insights LLC Copyright © 2016, p. 6 Definitions Provided to Respondents
  • 7. Supply Chain Insights LLC Copyright © 2016, p. 7 Respondents Were Asked About the B2B Methods Used for Processing Purchase Orders
  • 8. Supply Chain Insights LLC Copyright © 2016, p. 8 Agenda ïŹ Study Overview ïŹ Digital B2B Methods ïŹ Digital P2P Program ïŹ Purchase Orders ïŹ Advance Shipping Notices ïŹ Invoices ïŹ Demographics
  • 9. Supply Chain Insights LLC Copyright © 2016, p. 9 Groups for Analysis Three primary groups included in this analysis: 1. Total Manufacturers, Retailers, & Distributors: to determine use of B2B methods. (n=114) 2. Digital B2B Users: to understand the presence of a digital P2P program. (n=84) 3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis is based on this group. Those with a program are combined with those planning to have a program because there are too few people who already have a program to analyze them independently. (n=45)
  • 10. Supply Chain Insights LLC Copyright © 2016, p. 10 Over 80% Process Purchase Orders Using a DIGITAL B2B Method, Primarily an EDI/TP Gateway Solution
  • 11. Supply Chain Insights LLC Copyright © 2016, p. 11 Share of Purchase Order Processing Varies Greatly by B2B Method
  • 12. Supply Chain Insights LLC Copyright © 2016, p. 12 Agenda ïŹ Study Overview ïŹ Digital B2B Methods ïŹ Digital P2P Program ïŹ Purchase Orders ïŹ Advance Shipping Notices ïŹ Invoices ïŹ Demographics
  • 13. Supply Chain Insights LLC Copyright © 2016, p. 13 Groups for Analysis Three primary groups included in this analysis: 1. Total Manufacturers, Retailers, & Distributors: to determine use of B2B methods. (n=114) 2. Digital B2B Users: to understand the presence of a digital P2P program. (n=84) 3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis is based on this group. Those with a program are combined with those planning to have a program because there are too few people who already have a program to analyze them independently. (n=45)
  • 14. Supply Chain Insights LLC Copyright © 2016, p. 14 Over Three-Quarters Have or Plan to Have a Digital P2P Program
  • 15. Supply Chain Insights LLC Copyright © 2016, p. 15 Groups for Analysis Three primary groups included in this analysis: 1. Total Manufacturers, Retailers, & Distributors: to determine use of B2B methods. (n=114) 2. Digital B2B Users: to understand the presence of a digital P2P program. (n=84) 3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis is based on this group. Those with a program are combined with those planning to have a program because there are too few people who already have a program to analyze them independently. (n=45)
  • 16. Supply Chain Insights LLC Copyright © 2016, p. 16 Benefits of Digital P2P Program Include Improved Visibility, Efficiency, Accuracy, Speed, Customer Relations, and Cost
  • 17. Supply Chain Insights LLC Copyright © 2016, p. 17 Obstacles of Digital P2P Program Include Issues with Acceptance, Implementation, Training, Errors, & Resources
  • 18. Supply Chain Insights LLC Copyright © 2016, p. 18 For Those with Digital P2P Program the Focus Is Primarily on Corporate
  • 19. Supply Chain Insights LLC Copyright © 2016, p. 19 Digital P2P Processes Are Most Mature in Terms of Invoicing and Settlement
  • 20. Supply Chain Insights LLC Copyright © 2016, p. 20 Companies Are Working to Improve Their Digital P2P Processes via Technology, Training, Integration, & Program Growth
  • 21. Supply Chain Insights LLC Copyright © 2016, p. 21 Those with a Digital P2P Program Are Most Effective at Order Status Tracking and Supplier Spend Data
  • 22. Supply Chain Insights LLC Copyright © 2016, p. 22 Companies Using Multi-Party Business Networks Use Two on Average
  • 23. Supply Chain Insights LLC Copyright © 2016, p. 23 On Average, Companies Using EDI or Multi-Party Business Networks Communicate with 63% of Their Suppliers Using These Methods
  • 24. Supply Chain Insights LLC Copyright © 2016, p. 24 Agenda ïŹ Study Overview ïŹ Digital B2B Methods ïŹ Digital P2P Program ïŹ Purchase Orders ïŹ Advance Shipping Notices ïŹ Invoices ïŹ Demographics
  • 25. Supply Chain Insights LLC Copyright © 2016, p. 25 Groups for Analysis Three primary groups included in this analysis: 1. Total Manufacturers, Retailers, & Distributors: to determine use of B2B methods. (n=114) 2. Digital B2B Users: to understand the presence of a digital P2P program. (n=84) 3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis is based on this group. Those with a program are combined with those planning to have a program because there are too few people who already have a program to analyze them independently. (n=45)
  • 26. Supply Chain Insights LLC Copyright © 2016, p. 26 Those with a Digital P2P Program Report Delivering 73% Digitally on Average
  • 27. Supply Chain Insights LLC Copyright © 2016, p. 27 Among Those Who Have a Digital P2P Program, Most Track or Plan to Track Internal Costs for Processing Orders
  • 28. Supply Chain Insights LLC Copyright © 2016, p. 28 Among Those Who Have a Digital P2P Program, Most Process Order Changes Digitally
  • 29. Supply Chain Insights LLC Copyright © 2016, p. 29 Supplier Metrics Most Commonly Received in a Timely Manner Include Delivery Punctuality and Price Variance
  • 30. Supply Chain Insights LLC Copyright © 2016, p. 30 Agenda ïŹ Study Overview ïŹ Digital B2B Methods ïŹ Digital P2P Program ïŹ Purchase Orders ïŹ Advance Shipping Notices ïŹ Invoices ïŹ Demographics
  • 31. Supply Chain Insights LLC Copyright © 2016, p. 31 Groups for Analysis Three primary groups included in this analysis: 1. Total Manufacturers, Retailers, & Distributors: to determine use of B2B methods. (n=114) 2. Digital B2B Users: to understand the presence of a digital P2P program. (n=84) 3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis is based on this group. Those with a program are combined with those planning to have a program because there are too few people who already have a program to analyze them independently. (n=45)
  • 32. Supply Chain Insights LLC Copyright © 2016, p. 32 Among Those with a Digital P2P Program, Many Require Suppliers to Provide ASN
  • 33. Supply Chain Insights LLC Copyright © 2016, p. 33 Half of ASNs Are Received Digitally on Average; When Not Digital, Errors Are Most Common Challenge
  • 34. Supply Chain Insights LLC Copyright © 2016, p. 34 Benefits of ASNs Include Improved Planning, Processes, and Visibility
  • 35. Supply Chain Insights LLC Copyright © 2016, p. 35 Agenda ïŹ Study Overview ïŹ Digital B2B Methods ïŹ Digital P2P Program ïŹ Purchase Orders ïŹ Advance Shipping Notices ïŹ Invoices ïŹ Demographics
  • 36. Supply Chain Insights LLC Copyright © 2016, p. 36 Groups for Analysis Three primary groups included in this analysis: 1. Total Manufacturers, Retailers, & Distributors: to determine use of B2B methods. (n=114) 2. Digital B2B Users: to understand the presence of a digital P2P program. (n=84) 3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis is based on this group. Those with a program are combined with those planning to have a program because there are too few people who already have a program to analyze them independently. (n=45)
  • 37. Supply Chain Insights LLC Copyright © 2016, p. 37 Over Half of Invoices Are Received Digitally on Average; When Not Digital, Mostly Time-Consuming with More Errors
  • 38. Supply Chain Insights LLC Copyright © 2016, p. 38 Among Those Who Have a Digital P2P Program, About Half Track or Plan to Track Internal Costs for Processing Invoices
  • 39. Supply Chain Insights LLC Copyright © 2016, p. 39 Agenda ïŹ Study Overview ïŹ Digital B2B Methods ïŹ Digital P2P Program ïŹ Purchase Orders ïŹ Advance Shipping Notices ïŹ Invoices ïŹ Demographics
  • 40. Supply Chain Insights LLC Copyright © 2016, p. 40 Groups for Analysis Three primary groups included in this analysis: 1. Total Manufacturers, Retailers, & Distributors: to determine use of B2B methods. (n=114) 2. Digital B2B Users: to understand the presence of a digital P2P program. (n=84) 3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis is based on this group. Those with a program are combined with those planning to have a program because there are too few people who already have a program to analyze them independently. (n=45)
  • 41. Supply Chain Insights LLC Copyright © 2016, p. 41 Respondents Are Primarily Manufacturers Across a Mix of Industries
  • 42. Supply Chain Insights LLC Copyright © 2016, p. 42 The Most Common Industries Represented Are CPG and Industrial Manufacturing
  • 43. Supply Chain Insights LLC Copyright © 2016, p. 43 Most Work in a Supply Chain Role and Are Based in the US or Canada
  • 44. Supply Chain Insights LLC Copyright © 2016, p. 44 Groups for Analysis Three primary groups included in this analysis: 1. Total Manufacturers, Retailers, & Distributors: to determine use of B2B methods. (n=114) 2. Digital B2B Users: to understand the presence of a digital P2P program. (n=84) 3. Have or Plan to Have a Digital P2P Program: the bulk of the analysis is based on this group. Those with a program are combined with those planning to have a program because there are too few people who already have a program to analyze them independently. (n=45)
  • 45. Supply Chain Insights LLC Copyright © 2016, p. 45 Of Those Using Digital B2B Methods, the Majority of Them Are Also Involved with the Methods