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DEVELOPMENT //
                                                                                       critical job satisfiers:
                                                                                           1. having the resources and freedom
                                                                                       to make things happen
                                                                                           2. bigger challenges
                                                                                           3. variety in my work
                                                                                           4. the opportunity to experiment and
                                                                                       try out new approaches
                                                                                           5. working collaboratively with stra-
                                                                                       tegic partners.
                                                                                           None of what she wrote surprised
                                                                                       her. Even though she knew it on a gut
                                                                                       level, when she laid it all out and took
                                                                                       the time to reflect on it, it was unmistak-
                                                                                       ably clear that remaining in her current
                                                                                       position and hoping that more interest-
                                                                                       ing assignments would come along was
                                                                                       not going to satisfy her much longer.
                                                                                       There was no doubt that her talent was
                                                                                       valued within the company, especially
                                                                                       with mounting industry demand and a
                                                                                       new CEO on board who was totally com-
                                                                                       mitted to creating a strong learning and
     Take time for these six                                                           development platform.
                                                                                           The more she thought about it, the
     reflective conversations and stay                                                 more convinced she became that she
     on the path to your self-development.                                             wanted to be sitting at the table at the
                                                                                       level of a senior learning director. She
                                                                                       considered the possibilities: director of
                                                                                       learning and development, director of
                                                                                       talent management, director of diver-

Mirror, Mirror:                                                                        sity and inclusion, or learning officer at
                                                                                       the one of the Asian offices.

6 Development Conversations                                                            Conversation 2: What do I need to

to Have With Yourself
                                                                                       learn to take the next step in my
                                                                  By Lois J. Zachary   career path?
                                                                                         • Observe successful people who are
                                                                                            doing what you want to do.
Beth had been a learning and               Let’s look at six of these.                   • Make a list of their behaviors.
development specialist for two years                                                     • Do a personal gap analysis.
and accomplished everything she’d          Conversation 1: Where do I see                • Identify learning opportunities.
set out to do and more.                    myself in five years? What are the                  “Wherever I eventually land
    In addition, she had volunteered       possible paths I might take?                   I am going to need to leverage
to take on extra assignments. Now            • Spend some reflective time to think        my skills, enhance my leadership
that these assignments were coming             about your critical satisfiers.            capability, master a potentially
to a close, her job had become rou-          • Prioritize them.                           new domain of knowledge. Just
tine, and she found herself bored and        • Think about where your talents are         thinking about the possibilities
unchallenged.                                  most valued.                               energizes me.”
    Does this scenario sound familiar        • Look at multiple possibilities.            Beth started observing her boss and
to you? Are you taking care of everyone       Beth had been so caught up in the        co-workers with seats at the executive
else’s development and neglecting your     immediacy of the day-to-day that she’d      table in her organization, as well as
own? If so, you are not alone. Some of     put off working on her own develop-         leaders in her church and professional
the most important conversations you       ment. She decided to close the door to      associations. She decided that what she
will ever have will be the developmental   her office and go to work on Beth. On       admired and respected the most about
conversations you have with yourself.      her whiteboard, she listed her five         them was that they had presence.

70 | T+D | MAY 2011                                                                                          Illustration by Emily Morrow
“I can’t quite define what it is,     direction and capabilities of the            Conversation 6: How do I get
    but I know it when I see it, and          organization, could give her direct and      started?
    it is really inspiring,” she said.        candid feedback, and could help her              The initial conversation when
    “Someone who has charisma is              position herself.                            recruiting mentors is important
    fully attentive and instantly ener-                                                    because it sets the tone for the relation-
    gizes those around them. That is          Conversation 4: Am I ready for               ship. You will need to
    something I need to get better at.”       mentoring?                                      • Reflect on your purpose for creat-
   She was also acutely aware that they         • Look yourself in the mirror and               ing a mentoring board of directors.
possessed what she called a strategic              honestly consider if you have the          • Be clear about your own goals,
mindset: They consistently focused                 time, willingness, and commitment            objectives, and intention.
on critical issues and future direction.           to mentoring.                              • Consider what it is you are willing
They created a sense of momentum                • Think about your prior mentor-                to contribute to the relationship.
and were able to build coalitions that             ing experiences and how you can            • Identify the characteristics you are
drove results. They didn’t let organiza-           actively contribute to the success of        looking for in your mentors.
tional politics distract them. They were           your relationship.                          Beth used the same skills that had
laser-focused.                                   Beth knew that mentoring was a            already taken her far. Instead of wasting
   She took a hard look at her current        commitment and wanted to make sure           time going around in circles, she used
skill sets and decided that she needed        that she was ready to completely engage      her networks to get recommendations
to connect with people of influence,          in a mentoring relationship. She consid-     of possible mentors who might help
identify them, and get noticed by them.       ered the above questions and answered        her in different ways—people who had
She needed to build a fan club of advo-       them all with a resounding “yes.” To         “been there and done that.”
cates and networks of people who were         gauge her commitment, she also asked             She needed to make sure that each of
already at the next level.                    herself these additional questions:          them had the knowledge and expertise
                                                 Am I sincerely interested in learn-       she needed, that they had the desire,
                                              ing? Am I willing to commit time to          willingness, and time to mentor her, and
She took a hard look at                       developing and maintaining a men-            that she would feel comfortable with
her current skill sets and                    toring relationship? Am I willing to         them as a mentor. She felt that four of
decided that she needed                       be open and honest with myself and
                                              another person? Can I participate
                                                                                           the six people she talked to would make
                                                                                           a good “learning fit” for her, and she
to connect with people of                     without adversely affecting my other         asked them to participate in her mentor-
influence, identify them,                      responsibilities?                            ing board of directors. To expedite the
and get noticed by them.                      Conversation 5: What kind of
                                                                                           process, she brought them all together at
                                                                                           the same time and place and convened a
                                              mentoring do I need?                         meeting to begin the process.
Conversation 3: How could                        • Be clear about what it is you want          Beth was now taking care of her own
mentoring help me?                                 to learn.                               development. By making time to engage
   • Identify what it is you need to learn.      • Reflect on your own learning style.     in her own reflective conversations, she
   • Think about what you need from a            • Consider multiple options: peer         identified an exciting, engaging, and
     mentor.                                       mentoring, group mentoring, one-        challenging development opportunity
    Beth wasn’t focusing on building her           on-one mentoring, or formal or          that positioned her for growth. Like
skills or boosting her current perfor-             informal mentoring.                     Beth, having your own reflective con-
mance; she wanted to concentrate on               Beth thought about her mentor-           versations will help you move forward
developing herself, her career path, and      ing options, and the idea of creating a      on the path toward professional growth.
who she was going to become in the            personal mentoring board of directors
future. She needed to learn the political     (multiple mentors at the same time)
landscape: how to address the chal-           seemed like a good option for her. She       Lois J. Zachary is president of Leadership
lenges of being a strategic leader, how       needed people with different skill sets      Development Services and author of The
                                                                                           Mentor’s Guide, Creating a Mentoring
to build the right relationships with the     and experiences in multiple organiza-
                                                                                           Culture, and The Mentee’s Guide; lzachary@
right people, and how to build coali-         tional contexts, and people with whom        leadservs.com.
tions and become a thought leader.            she would feel safe. She was a collab-
    Mentoring seemed like a perfect           orative learner and naturally thrived in
                                                                                            INTERESTED IN ORDERING E-PRINTS?
option for her development needs.             learning groups. Besides, there were so       Would a digital version of this article be a great
What she needed was a safety net and          many things she wanted to learn, and          fit for your next course, presentation, or event?
a sounding board—someone who                  she wanted to learn them quickly.             Are you interested in e-prints of several T+D
                                                                                            articles on a specific topic?
had a good handle on the strategic                                                          Visit astd.org/TD/eprints for more information.

                                                                                                                         MAY 2011 | T+D | 71
TRAINING + DEVELOPMENT

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Mirror, Mirror 6 Developmental Conversations to Have with Yourself

  • 1. DEVELOPMENT // critical job satisfiers: 1. having the resources and freedom to make things happen 2. bigger challenges 3. variety in my work 4. the opportunity to experiment and try out new approaches 5. working collaboratively with stra- tegic partners. None of what she wrote surprised her. Even though she knew it on a gut level, when she laid it all out and took the time to reflect on it, it was unmistak- ably clear that remaining in her current position and hoping that more interest- ing assignments would come along was not going to satisfy her much longer. There was no doubt that her talent was valued within the company, especially with mounting industry demand and a new CEO on board who was totally com- mitted to creating a strong learning and Take time for these six development platform. The more she thought about it, the reflective conversations and stay more convinced she became that she on the path to your self-development. wanted to be sitting at the table at the level of a senior learning director. She considered the possibilities: director of learning and development, director of talent management, director of diver- Mirror, Mirror: sity and inclusion, or learning officer at the one of the Asian offices. 6 Development Conversations Conversation 2: What do I need to to Have With Yourself learn to take the next step in my By Lois J. Zachary career path? • Observe successful people who are doing what you want to do. Beth had been a learning and Let’s look at six of these. • Make a list of their behaviors. development specialist for two years • Do a personal gap analysis. and accomplished everything she’d Conversation 1: Where do I see • Identify learning opportunities. set out to do and more. myself in five years? What are the “Wherever I eventually land In addition, she had volunteered possible paths I might take? I am going to need to leverage to take on extra assignments. Now • Spend some reflective time to think my skills, enhance my leadership that these assignments were coming about your critical satisfiers. capability, master a potentially to a close, her job had become rou- • Prioritize them. new domain of knowledge. Just tine, and she found herself bored and • Think about where your talents are thinking about the possibilities unchallenged. most valued. energizes me.” Does this scenario sound familiar • Look at multiple possibilities. Beth started observing her boss and to you? Are you taking care of everyone Beth had been so caught up in the co-workers with seats at the executive else’s development and neglecting your immediacy of the day-to-day that she’d table in her organization, as well as own? If so, you are not alone. Some of put off working on her own develop- leaders in her church and professional the most important conversations you ment. She decided to close the door to associations. She decided that what she will ever have will be the developmental her office and go to work on Beth. On admired and respected the most about conversations you have with yourself. her whiteboard, she listed her five them was that they had presence. 70 | T+D | MAY 2011 Illustration by Emily Morrow
  • 2. “I can’t quite define what it is, direction and capabilities of the Conversation 6: How do I get but I know it when I see it, and organization, could give her direct and started? it is really inspiring,” she said. candid feedback, and could help her The initial conversation when “Someone who has charisma is position herself. recruiting mentors is important fully attentive and instantly ener- because it sets the tone for the relation- gizes those around them. That is Conversation 4: Am I ready for ship. You will need to something I need to get better at.” mentoring? • Reflect on your purpose for creat- She was also acutely aware that they • Look yourself in the mirror and ing a mentoring board of directors. possessed what she called a strategic honestly consider if you have the • Be clear about your own goals, mindset: They consistently focused time, willingness, and commitment objectives, and intention. on critical issues and future direction. to mentoring. • Consider what it is you are willing They created a sense of momentum • Think about your prior mentor- to contribute to the relationship. and were able to build coalitions that ing experiences and how you can • Identify the characteristics you are drove results. They didn’t let organiza- actively contribute to the success of looking for in your mentors. tional politics distract them. They were your relationship. Beth used the same skills that had laser-focused. Beth knew that mentoring was a already taken her far. Instead of wasting She took a hard look at her current commitment and wanted to make sure time going around in circles, she used skill sets and decided that she needed that she was ready to completely engage her networks to get recommendations to connect with people of influence, in a mentoring relationship. She consid- of possible mentors who might help identify them, and get noticed by them. ered the above questions and answered her in different ways—people who had She needed to build a fan club of advo- them all with a resounding “yes.” To “been there and done that.” cates and networks of people who were gauge her commitment, she also asked She needed to make sure that each of already at the next level. herself these additional questions: them had the knowledge and expertise Am I sincerely interested in learn- she needed, that they had the desire, ing? Am I willing to commit time to willingness, and time to mentor her, and She took a hard look at developing and maintaining a men- that she would feel comfortable with her current skill sets and toring relationship? Am I willing to them as a mentor. She felt that four of decided that she needed be open and honest with myself and another person? Can I participate the six people she talked to would make a good “learning fit” for her, and she to connect with people of without adversely affecting my other asked them to participate in her mentor- influence, identify them, responsibilities? ing board of directors. To expedite the and get noticed by them. Conversation 5: What kind of process, she brought them all together at the same time and place and convened a mentoring do I need? meeting to begin the process. Conversation 3: How could • Be clear about what it is you want Beth was now taking care of her own mentoring help me? to learn. development. By making time to engage • Identify what it is you need to learn. • Reflect on your own learning style. in her own reflective conversations, she • Think about what you need from a • Consider multiple options: peer identified an exciting, engaging, and mentor. mentoring, group mentoring, one- challenging development opportunity Beth wasn’t focusing on building her on-one mentoring, or formal or that positioned her for growth. Like skills or boosting her current perfor- informal mentoring. Beth, having your own reflective con- mance; she wanted to concentrate on Beth thought about her mentor- versations will help you move forward developing herself, her career path, and ing options, and the idea of creating a on the path toward professional growth. who she was going to become in the personal mentoring board of directors future. She needed to learn the political (multiple mentors at the same time) landscape: how to address the chal- seemed like a good option for her. She Lois J. Zachary is president of Leadership lenges of being a strategic leader, how needed people with different skill sets Development Services and author of The Mentor’s Guide, Creating a Mentoring to build the right relationships with the and experiences in multiple organiza- Culture, and The Mentee’s Guide; lzachary@ right people, and how to build coali- tional contexts, and people with whom leadservs.com. tions and become a thought leader. she would feel safe. She was a collab- Mentoring seemed like a perfect orative learner and naturally thrived in INTERESTED IN ORDERING E-PRINTS? option for her development needs. learning groups. Besides, there were so Would a digital version of this article be a great What she needed was a safety net and many things she wanted to learn, and fit for your next course, presentation, or event? a sounding board—someone who she wanted to learn them quickly. Are you interested in e-prints of several T+D articles on a specific topic? had a good handle on the strategic Visit astd.org/TD/eprints for more information. MAY 2011 | T+D | 71
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