This document outlines a community prototyping competition to develop innovative technology solutions to improve neighborhoods. It aims to stimulate collaboration between public services, entrepreneurs, and communities. The competition will include defining challenges, idea generation sessions, prototyping events, and supporting winners to further develop prototypes. The goal is to produce solutions to help public services and customer experiences through community insights and technology. A venue, dates, and budgets are proposed to run prototyping day events where designers and developers turn ideas into prototypes.

1. Community Prototyping Competition
REQUIREMENT To develop a Transformed by You competition to stimulate collaboration between public services, entrepreneurs and
communities to develop innovative ways of using technology to improve their neighbourhoods.
To stimulate people with relevant skills to design prototypes that meet local needs and can be developed further with
and for the community (such as community groups / businesses)
OUTPUTS Challenge Brief
Ideas sessions
Community Insights
Prototypes
Testing sessions
Prototyping Event
OUTCOMES Public Services Redesign: Solutions
produced by communities & designers
to stimulate use of technology to
support independence and community
action
Customer Services Innovation:
Insights into issues, motivations &
solutions to help people to move online
to public services
RESOURCES REQUIRED • Kent Connects to agree Challenges
• £10,000 funding1
• Open data/customer insight relevant
to Challenge
• Proposed venue for prototyping day
• Communications to promote project2
• Service users to test the prototypes
TARGET GROUP Kent Connects
Kent Customer Services Board
Local universities (inc. UKC & UoG)
Local designers
ICT suppliers (inc. Microsoft3
)
Local ICT students
Community groups
1
£9,000 overall allocated to winners of the competition to develop further their ideas and prototypes and £1000 for catering/venue/promotional resource
2
Be part of BAS and possibly the external requirements tender
3
Microsoft also offered to help/sponsor by providing kit and expertise

4. Challenges
These are the proposed challenges, based on PS ICT Strategy or championed by specific services (arts & culture and broadband).
• What challenges you department or organisation would like to put forward?
• How can we rephrase these so that they appeal to people putting forward ideas?

5. Stages Responsibility Activities MAY JUNE JULY
CHALLENGES
Working Group
Define clear challenge briefs4
so people know what they are working towards
Research
Design stages that break down the challenge in practical ways
Communications
, Community &
Business
Engagement
Identify & engage community groups, local businesses and digital entrepreneurs to encourage
them to participate in competition
Outcomes
Develop competition that helps participants feel ownership over issues
• Framework for competition
• Shared resources people can use to develop prototypes
IDEAS
Working Group
Define criteria that helps focus which ideas to take forward
Research
Launch online page where people can submit ideas to challenges
Customer
Services
Provide people with customer insight/open data to help understand the issues
Customer
Services,
Community &
Business
Engagement
Organise workshops with community & business groups to help people develop ideas in a
productive way (example of method used from last year and output from workshops)
Outcomes
Develop understanding on people’s skills & motivations to tackle issues
• Community insights
• Criteria for designing prototypes
• Workshops for people to develop ideas
PROTOTYPES
Communications
Market event to web & mobile designers/developers based in Kent and in particular Tunbridge
Wells and invite target audiences involved in previous stages of competition
Project
Management
Organise Prototyping Day to help customers/entrepreneurs design prototypes
Research
Broker support with sponsors to take their ideas & prototypes forward
Outcomes
Demonstrate how technology can help tackle challenges set
• Event for people to design prototypes
• Support for people to take forward prototypes
4
See next page

6. Tasks & Responsibilities
The flowchart above describes the high level activities (more detail is available in a spread sheet from last year’s competition) to run the competition. They are each linked to particular responsibilities. These are proposed based on
previous experience of running these competitions, but we would value your feedback, particularly in your area of expertise.
• What tasks are missing?
• What responsibilities are missing?
• Would you be able to take on one of the responsibilities?
Venue & Date
Venue requirements include the ability to cater for cabaret style layout for approx. 50 people throughout the day with the ability to cope with 50 concurrent internet connections and refreshments & catering (either on site or that can
be delivered on site). There is a £1000 budget for venue hire, catering and marketing production. The Trinity Theatre in Tunbridge Wells has been suggested as a venue for the Prototyping Day where designers & developers get
together to finalise turning the ideas into prototypes which will then be judged on the day. The Trinity Theatre can provide the Foyer café area and reserve a number of tables for the day (£500). Other suggestions include hiring out
a school, with the advantage of being able to use break out rooms. As you can see from the flowchart, the event would need to take place towards end of June-start of July.
• Is the venue proposed suitable for this type of event?
• Are there any other venues in Tunbridge Wells or West Kent that would be appropriate?
• Are there any dates during this period that would not be advised? What would be the best date for this event?

7. •
DEVELOPING CHALLENGE BRIEFS
Working Group Service Commissioners PS ICT
Strategy
Challenge Briefs
Work with services to
develop Challenge Briefs
Draft Challenge on how ICT
could improve their service
Outlines high level
architecture to deliver
Strategy
Criteria for what designers should
develop their prototypes to
Customer Insight Service Data Architecture Working Group
Customer Portraits to help
designers understand need
Data on the Service the
prototypes being designed for
Requirements to ensure
prototypes can work
Package up requirements & data to
draft Challenge Briefs

8. DEVELOPING PROTOTYPING DAY
Working Group Designers & Developers Support Prototypes
Organises Prototyping Days Help design prototypes based
on Challenge Brief
Prizes provided by Sponsors
to the winning prototypes
Outputs produced from the Prototyping
Days reviewed based on Challenge
Brief criteria
Venue Mapping Sponsors Prototyping Days
Nominated Partners agrees
to host prototyping day
Targeting audiences to invite
to Prototyping Days
Organisations providing
prizes to support the
Prototyping Days
Events inviting designers,
commissioners & users to develop
prototypes
BROKERING SUPPORT POST-EVENT
Support Technology User Testing Advice
Winners use prize money &
in-kind support to develop
further prototype
Sponsors provide technical
resources5
for winners to
develop their prototypes
R&D Team works with
relevant service users to test
winning prototypes
University sponsors host workshop to
get students to develop business
models for the winning prototypes
Collaboration Investment
Work with VCO & business
sector to demo prototypes
Signpost to seed funding &
investment opportunities
5
APIs & development environments

9. STAGE DISCUSS CHALLENGES DEVELOP IDEAS DESIGN PROTOTYPES
PRIORITISE Make challenges clear so people know what their ideas will address Criteria that helps focus which ideas to take forward Skills6
you’re looking for to turn best ideas into solutions
DESIGN Stages that break down the challenge in practical ways Activities to help people develop ideas in a productive way Ways to help customers/entrepreneurs design solutions
SUPPORT Collaboration with partners to identify resources to stimulate ideas People with background info to help understand the issues People to take their ideas & prototypes forward
OUTCOME Competition that helps participants feel ownership over tackling
issues
Understanding on people’s skills/motivations to tackle issues Demonstration of how ICT can help people help each other
6
Partners will also be involved as before – to facilitate /participate and also critical friends

10. STAGE DISCUSS CHALLENGES DEVELOP IDEAS DESIGN PROTOTYPES
PRIORITISE Make challenges clear so people know what their ideas will address Criteria that helps focus which ideas to take forward Skills6
you’re looking for to turn best ideas into solutions
DESIGN Stages that break down the challenge in practical ways Activities to help people develop ideas in a productive way Ways to help customers/entrepreneurs design solutions
SUPPORT Collaboration with partners to identify resources to stimulate ideas People with background info to help understand the issues People to take their ideas & prototypes forward
OUTCOME Competition that helps participants feel ownership over tackling
issues
Understanding on people’s skills/motivations to tackle issues Demonstration of how ICT can help people help each other
6
Partners will also be involved as before – to facilitate /participate and also critical friends