Series "The Magic PMO" Objective: using the business management solution PRESTO Digital Enterprise, how to easily communicate and cascade high-level long-term business strategy (goals) trhoughout your organization to the middle management level linking objectives.

1. Objective: Using the business management solution PRESTO Digital Enterprise, the webinar
will show how to easily communicate and cascade high level, long-term business strategy
(goals) throughout your organization to the middle management level linking objectives to
projects and their respective key performance indicators (KPI).

2. PRESTO Digital Enterprise
Operational Excellence performance enhancer
Deploy strategy & drive change
21 May, 2019

3. • Bachelor of Science in Business
Administration from Bryant
University, Smithfield (USA)
• 4 years as Managing Director &
co-founder of TOPP TI
• 16 years in financial services
industry
• 7 country residencies
• Bilingual (English / Italian)
Andrew Lenti
Managing Director,
TOPP Tactical Intelligence

4. Company history
Start date
Established in Italy
2 founding partners
Product launch
PRESTO Digital
Enterprise installed at
Premi Beauty
Industries, Milan, Italy
for process
optimisation and
continuous
improvement support
Product
enhancement
Partnership with the
University of Architecture
and Engineering of Fribourg
& Fribourg Chamber of
Commerce to build Industry
4.0 quality control
functionality to support
Lean Six Sigma 3-year
program in Fribourg’s
manufacturing sector
Product
enhancement
Union Paper Mills of Dubai
creates Hoshin Kanri -
Issue Manager to deploy
strategy and manage
day-to-day shop floor
issues for 300+ staff
Product
enhancement
Industry 4.0 innovation
accelerator audit
proof-of-concept
successfully
completed in CH
PRESTO paperless
office deployed with
MAHY Khoory Group
Oct 2015 Sept 2016 May 2017 Oct 2017 April 2018
Jan – May
2019
Relocation to
London
Corporate strategy
pivot to become more
‘globally’ oriented
8 co founding partners

5. The PRESTO discipline
sense of
ownership
5
PRESTO is a business performance enhancement solution offering a fresh perspective on operational
discipline to many aspects of business management that are often missed using traditional approaches
sense of urgency
sense of purpose
PLAN
DO
CHECK
ACT

6. Matrix Reporting
lines
Assignment
Vs
Allocation
Manage
Title (Position)
Vs
Role (Function)

7. Responsible
The person who is assigned to
do the work
Accountable
The process owner who makes the final
decision.
(the responsible party is accountable to
this person)
Consulted
The person who should be consulted
before a decision or action is taken. This
could be a stakeholder or subject matter
expert.
Informed
Those who receive output from the
process or task or who need to stay
informed.
the RACI matrix
Take
1 step closer
to your
AGILE ORGANISATION
with
With your organisational hierarchy in a state of constant
change, PRESTO ensures that roles and responsibilities
are well defined so that the operational know-how
which has been matured over the course of time does
not get ‘lost in the hierarchical shuffle’

8. Install KPI Manager on a team of
10 people in less than 2 hours
Setup
Core
information
load
Ongoing
maintenance
training
Business
as usual
Enter team
name
Enter
employees
1 minute
30 minutes
Enter KPIs
30-90 minutes
• KPI name
• Target thresholds
• Scheduling frequency
• Root causes
• Owners
Day 1
Control
quality
30
minutes
per week
(per user)
Month 1
Train Senior
Management
30
minutes
per week
(per user)
Month 2
1-2-3 GO

9. Join our Kaizen Alliance !!!
(our supporting partners and product trainers)
We are delighted to have created an elite global network of
product users consisting of expert operational excellence business
consulting firms who have since become our ambassadors for our
continuous improvement solutions both in Europe and overseas
growing together with us while bringing our technology to their
market and clients.
Partner with us by joining the TOPP TI Kaizen Alliance (founded and
run by Andrew Lenti) or reach out to a partner in your area to learn
more about how you can collaborate with us.
‘PRESTO allowed us to acquire a
large client who needed digital
continuous improvement
governance coupled with Lean
know-how support offered by
our team’
Sweta Pandey, Director
Gazelles Management Consulting
Dubai

10. License revenue simulation
Average monthly price
per user : EUR 18
€ 0
€ 1,000
€ 2,000
€ 3,000
€ 4,000
€ 5,000
€ 6,000
€ 7,000
€ 8,000
€ 9,000
€ 10,000
25 users 50 users 100 users 250 users 500 users
Monthly revenue schedule
Total monthly revenues
Your monthly commission in year 1
Your monthly commission in year 2 & 3
450
EUR/month
1125
EUR/month
2250
EUR/month
113
EUR/month
225
EUR/month
N° of licenses Your annual
revenue (EUR)
25 1.350
50 2.700
100 5.400
250 13.500
500 27.000
1000 54.000
Your monthly return with a
gold partnership plan

11. Today’s special offer for you
• 2 Consultant’s licenses
• Quick start job aids
• Quick start instructional videos
• 1 year membership to Kaizen
Alliance & its discussion groups
• 5 hours of online training from
Kaizen Alliance product
champions
• €0 annual renewal fee for ‘active’
users
€ 1.200 KA starter fee
80 % discount
€ 250 Special
1-time fee offer

12. Lets make juice
(PRESTO demo)

13. BeveragesBakery Dairy Condiments Snacks Cereals
• 149 employees
• 23 teams
• 120 processes
Mario
General Manager

14. Processing Production
Sales
(Fred)
BeveragesBakery Dairy
Condiments
Snacks Cereals
Mario
General Manager
Logistics Site Mgmnt Quality
Quality
Stefano
Bruno Roberta

15. Join us today!
(book your free
consultation & brainstorm
with us possibilities to grow)
Leonardo Reyes Torres
https://pmofficersconsulting.com/
Andrew Lenti
http://www.toppti.com/
‘My collaboration with TOPP TI
has been an amazing
experience of growth expanding
my client portfolio into
Switzerland while allowing me
to add manufacturing to my
service-oriented skill sets’
Vivien Charrey, Owner
LSS Master Black Belt
ViC Advisory, Milan Italy

16. Become a strategy consultant

17. Key Analytics
Mean (average), median & mode

18. Key Analytics
Linear regression forecasting

19. Key Analytics
Root cause analysis
The Pareto Principle
(the 80-20 rule)

20. Key Analytics
Target KPIs
Target: Acquire 2.500 followers on twitter
Target deadline: 31 December 2019
Cumulative result obtained to date: 712
Remainder: 1.788
Weeks remaining: 32.14
Forecasted value: 1.865
Pietro
Marketing Lead

21. Install KPI Manager on a team of
10 people in less than 2 hours
Setup
Core
information
load
Ongoing
maintenance
and training
Business
as usual
Enter team
name
Enter
employees
1 minute
15-30 minutes
Enter KPIs
30-90 minutes
• KPI name
• Target thresholds
• Scheduling frequency
• Root causes
• Owners
Day 1
Control
quality
30
minutes
per week
(per user)
Month 1
Train Senior
Management
30
minutes
per week
(per user)
Month 2
1-2-3 GO

22. Automation makes things
EASIER
Setup
Core
information
load
Ongoing
maintenance
training
Business
as usual
Enter team
name
Enter
employees
1 minute
30 minutes
Enter KPIs
60-90 minutes
• KPI name
• Target thresholds
• Scheduling frequency
• Root causes
• Owners
Day 1
Control
quality
30
minutes
per week
(per user)
Month 1
Train Senior
Management
30
minutes
per week
(per user)
Month 2

23. Lets get ‘Sticky’
Setup
Core
information
load
Ongoing
maintenance
training
Business
as usual
Enter team
name
Enter
employees
Enter KPIs
Day 1
Control
quality
Month 1
Train Senior
Management
Month 2
Full-time remote
support
Onsite training Job aids

24. PRESTO
Hoshin Kanri

25. the CEO has spoken!
(and the market responds)
our strategy
3-5 year goals
1. Increase profit margins by 30%
2. Gain market share to 40%
3. Improve customer satisfaction
score to 95%
4. Decrease cost of production by
25%
5. Create a continuous improvement
culture

27. 27

28. • Waste management
• Risk & control self assessment
Promote continuous improvement

29. Capitalise on ‘low-hanging-
fruit’ CI initiatives
Reduce
downtime
reduce
upstream
errors
reduce
defects
Sales contract preparation 105
minutes/day
Orange juice production
45 minutes /
day
120 minutes /
day
Processing Production
Sales

30. • Change Management
• Innovation
Drive change and innovation

31. Ideas to optimise processes
Idea is
identified
Stakeholders
are identified
Initial benefits
are estimated
Proposed
ownership is
established
Go
forward
?
Action plan
agreed
Action plan
executed
Action
reviewed for
closure
Reflection of
lessons learnt
Celebrate
success &
communicate
YES
Archived
On hold
(Kanban)
Should
we
revisit?
NO
YES NO

32. Idea
identification
Agree action
plan
Execute
action plan
Activity plan
conclusion
Celebrate
success &
lessons learnt
eR
A
C
I
 Identify idea
 Identify impacted
stakeholders
 Identify and
agree core
benefits
 Approve, reject, o
r archive idea
If approved
 Assign ownership
1 2 3 4 5
 Agree key
activities
 Agree activity
owners
 Agree start &
finish date
 Lock-down
benefits analysis
 Mobilise
resources &
communicate
commencement
 Activity 1
 Activity 2
 Activity 3
 Activity 4
 Activity 5
 …
 …
 ….
 Confirm with all task
owners that activities
are concluded
 Review results (debrief)
 Re-open or escalate
actions if outstanding
items or doubts are still
present
 Communicate results
through the company
 Contact team leads to
solicit endorsements for
participation
 Endorse colleagues for
contribution
Optimise
Employee
Team lead
Division lead
Team lead
Division lead
Managing
Director
Division Lead
Team lead
Employee
Division Lead
Division Lead
Team lead
Managing
Director
Team lead
Division Lead
ALL
Suggested workflow for
optimisation (‘just-do-it’) ideas

33. Idea
identification
Agree action
plan
Execute
action plan
Activity plan
conclusion
Celebrate
success &
lessons learnt
R
A
C
I
 Identify idea
 Identify impacted
stakeholders
 Identify and
agree core
benefits
 Approve, reject, o
r archive idea
If approved
 Assign ownership
1 2 3 4 5
 Agree key
activities
 Agree activity
owners
 Agree start &
finish date
 Lock-down
benefits analysis
 Mobilise
resources &
communicate
commencement
 Activity 1
 Activity 2
 Activity 3
 Activity 4
 Activity 5
 …
 …
 ….
 Confirm with all task
owners that activities
are concluded
 Review results (debrief)
 Re-open or escalate
actions if outstanding
items or doubts are still
present
 Communicate results
through the company
 Contact team leads to
solicit endorsements for
participation
 Endorse colleagues for
contribution
Everybody
reduce
defects
Fred
Optimise sales contract
preparation process

34. Copyright © 2017 by TOPP Tactical Intelligence Ltd. All rights reserved
Use the PMO Cockpit to drive change
create your team of elite project managers
Key features
• task & milestone
tracking
• calendar reporting
• project charter
• project governance
• Gantt chart
• roles, responsibilities &
expectation
alignment
• cost / benefits
analysis
• super filter &
reporting capabilities
• Customisable &
limitless kanban
boards
• Graph & diagram
reporting
34

35. Use the project charter to obtain
buy-in
• Objectives
• Principles
• Dependencies
• Risks
• Constraints
• Milestones
• Key metrics
35

36. Join us today!
(book your free
consultation & brainstorm
with us possibilities to grow)
Leonardo Reyes Torres
https://pmofficersconsulting.com/
Andrew Lenti
http://www.toppti.com/
info@toppti.com
‘My collaboration with TOPP TI
has been an amazing
experience of growth expanding
my client portfolio into
Switzerland while allowing me
to add manufacturing to my
service-oriented skill sets’
Vivien Charrey, Owner
LSS Master Black Belt
ViC Advisory, Milan Italy
+34 93 181 86 28 / +34 618 113 427