Digital disruption requires employees to have the capabilities and mindset to quickly learn and unlearn to keep with pace of change. L&D often find themselves, willingly or unwillingly, supporting the increase pace of Learning and are finding the traditional methods of delivering Learning unresponsive and slow. L&D professionals themselves in many cases have not acquired the skills to deliver results in this new environment. We discuss if L&D will step up or itself be disrupted by others who can provide the answers.

1. 1
Thurs, Jan 28, 2016
12 -1 pm AEST
Ways to participate:
• Q&A Box - comment, whinge & opinions
• Twitter Backchannel - #lrncafe
Knowledge
Sharing
Better Practices
Experienced
Panel
Digital Disruption
Opportunity &
Threat for L&D

2. Introductions
Scott Dinsdale
Media & Entertainment Lead, ANZ & APAC, Accenture
Senior Fellow of the Annenberg Center for the Digital
Future.
Kim Flintoff
Learning Futures Advisor at Curtin University
Jeevan Joshi
Producer – Learning Cafe
Allens
AMP
ANZ
ARCS Australia
Australian Prudential
Regulation Authority
Australian Red Cross
Bank Australia
Bendigo and Adelaide Bank
BMW Financial Services
BNZ
Cancer Council
Queensland
Capgemini
CBA
Coca-Cola Amatil
CSIRO
Curtin University
DEDJTR
Degreed
Department of
Communications and the
Arts
Dimension Data Group
DuPont Australia
EduTechFlag Ltd.
Elders Insurance
EnergyAustralia
Fairfax Media
Freelancer
Grace Workplace Solutions
IMC
IP Australia
ITAD
K&L Gates
Manipal Global Education
Melbourne Business School
NATA
Play2Lead
PwC
QBE
QBE Insurance
QUT
Rio TInto
Savv-e Pty Ltd
Sewells Group
Skillsoft
SMS Mgt & Tech
Sprout Labs
St John Ambulance
Suncorp
Sydney Water
Talesys
Tech-Wise Services
Telstra
Transit Academy
University of Newcastle
West Coast Insitute
Westpac
WVI
Regsitered100
+

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4. LearningCafe - What comes to your mind ?

5. Upcoming Events
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Sydney UnConference 25 Feb 2016
Melbourne UnConference 18 Aug 2016
Performance
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18 Feb, 12 pm
Preparing L&D for
xAPI/ TinCan
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6. Sydney UnConference – Feb 25th 2016.
130 Seats
Concept/Idea of
UnConference
$400 + GST Early Bird. Special Rates for L&D
Professionals in Transitions.
Learning Labs, Experience Labs, Facilitated
Discussions. 20 + experienced facilitators.

7. Ideasatwork.com.au
Collaborative explorations in innovative Learning
by Australian organisations facilitated by LearningCafe
9 organisations
Explore
Experiment
Embed
20 organisations
Explore
Experiment
Embed
Starting Soon
Explore
Experiment
Embed
TinCan/xAPI MOOCs
LifeLong
Employability
Skills

8. 5.48%
31.51%
63.01%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
No - No impact Yes - But not by much Yes - A lot
Is digital disruption impacting your
workplace or organization ?
n=83
94.5 % being
impacted by Digital
Disruption

9. 11.59%
14.49%
18.84%
55.07%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
No - L&D think
they are assisting
but in reality they
are not
No - It is not
happening as yet
Yes - Is it
happening as
expected
Yes - It is
happening but
slower than
expected
Can L&D assist organizations with digital
disruption ?
n=83
81% think L&D is not
assisting digital
disruption as they
should

10. 12.68%
15.49% 15.49%
56.34%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
L&D function
being outsourced
to external
vendors
Small bits of
Learning Content
being available
on youtube etc
New solutions
like MOOCs -
Massively Open
Online Learning
Learners taking
control of their
own learning and
bypassing L&D
What do you think will disrupt the way
L&D delivers learning ?
n=83
Is disintermediation
beginning to
happen?

11. SCOTT DINSDALE
Media & Entertainment Lead, ANZ & APAC, Accenture &
Senior Fellow of the Annenberg Center for the Digital Future.

12. It’s the end of the
world as we know
it and I feel fine

14. Uber, the world’s largest taxi company owns no
vehicles, Facebook the world’s most popular media
owner creates no content, Alibaba the most valuable
retailer has no inventory, and Airbnb the world’s largest
accommodation provider owns no real estate.
experience & asset transformation

15. The Access economy
The owner economy
^

16. 16

17. 1995 2000 2005 2010 2015
50%
• Many, many players
• Equity driven
• Ecosystem building
non-linear transformation
2%
• Few winners
• Revenue driven
• Multi-sided platforms

18. OK isn’t good enough anymore
uneven outcomes

19. KIM FLINTOFF
Learning Futures Advisor at Curtin University

20. Data / Learning Analytics
https://www.vmware.com/files/images/thumbnails/vmw-scrnsht-vcenter-operations-management-suite-dashboard-lg.jpg http://www-01.ibm.com/software/data/images/Explore_7_dashboard.jpg

21. Activity Data
http://www.pr-sol.com/technology.php

22. Unbundling / Micro-credentialing
https://challenge.curtin.edu.au/
Challenge provides a
platform for curricular,
extra curricular, and
outreach engagement
via interactive and
scaffolded engagement
activity.

23. Games/Gamification
https://www.campusquest.com.au/
Campus Quest is a game we have created to help
people considering university to prepare themselves.

24. Personalisation
Offers a
student
personal
study
assistance
via mobile
application

25. Requires:
• Quality data
• Trust
• Technology
Infrastructure
• Data Scientists
• Data aware teachers
• Flexible systems
• Openness
• Vision
• Computation
• Recognition of all
learning
In 2016, approximately 5.5 million new
“things” will become connected each day.
Gartner also forecasted that the number of
connected things would jump to 20.8 billion
in 2020.
Personalisation at Scale

26. JEEVAN JOSHI
Producer - LearningCafe

27. Future Work Skills 2020
Institute of the Future (iftf.org)

28. Future Work Skills 2020 – L&D Skills
Institute of the Future (iftf.org)
Required
for L&D

29. LearningCafe Digital Manifesto for L&D Release 0.9
Principles
1. Thinking of Learners As Consumers 2. Curation Before Creation
3. Persistent Facilitator and Supporter 4. Digital First and High Value Touch
Impact of
Consumer
Trends on L&D
Darin Fox
Org Capability
Mgr Optus
Digital
Disruption at
Fairfax L&OD
(Chapter 2)
Learning Lab –
Case Study by
Nicole Thompson,
Director L&OD
Content Curation
for L&D
1 day experiential
learning workshop
in April 2016

30. Thinking of Learners As Consumers
Learners as
Consumers
Employees as
Customers
Value for Time
Value for Money
Value for Cognitive
Bandwidth
Relevance -Does it solve
my problem ?
Does it help the
organisation I work for ?
Compliance Learning does
not give competitive
advantage. Just makes you
safe.

31. LearningCafe Digital Manifesto for L&D Release (0.9)
Enablers
Cost Reduction
Agile Approach & Design
Mindset
Practical Innovation Open Source Approach
Is Learning Design
Overdone for Agile
and Volatile times
Tony Dunford,
Head Learning
Design & Delivery
Westpac
Using MOOCs at
QBE
Learning Lab –
Case Study by QBE
xAPI/TinCan &
LMS – Allies or
Enemies ?
Derek Welsh
CIO
Angus Knight
Ideasatwork.com.au
Collaborative
Explorations by
LearningCafe

32. LearningCafe Digital Manifesto for L&D Release (0.9)
Skills
Content Curation Agile & Design Mindset
Business Acumen Digital Media Skills
Content Curation
Immersion Lab at
UnConference
Virtual Reality
Immersion Lab at
UnConference –
Martin Brown
Samsung
Performance
Management and
Learning Should
Tango
Aaron McEwan
CEB
Agile Approach
for L&D
1 day experiential
learning workshop
in June 2016

33. What is the impact of
Digital Disruption on
organisations?
Does it require
radical changes to
employee
capabilities or will
incremental changes
suffice?
Supporting employees so they
don't feel disrupted, they feel
supported (i.e. change
management)
Alexandra Schiller- Allens
Question for Audience (use chat box)
What impacts are you
feeling ?

34. What is the role of
L&D in getting the
organisation and
employees ready for
disruption ?
Are we capable of
meeting the
expectations ?
What do you believe are the
top 5 digital skills L&D
practitioners need to be a
success in the new world?
Con Dolmas
Question for Audience (use chat box)
Who in your organisation
is leading readiness for
Digital Disruption ?
Business/ HR/OD ?

35. Does L&D need to
disrupt ourselves
and the way we
deliver Learning ?
How do we get L+D
professionals to get on the tech
bus as opposed to throwing
stones at disruptive tech
Keith Sheardown,
Transit Academy
Question for Audience (use chat box)
What new skills are you
Learning ?

36. Next Steps
Attend
UnConference
Sydney 25th Feb
Melbourne 18th Aug
Attend One Day
Experiential
Learning
Workshops
Content Curation/
xAPI/ Agile/
Business Acumen
Join Ideas@Work
Collaborative
Projects
Limited to 130 seats Register interest
www.learningcafe.com.au
Check out
www.ideasatwork.com.au
Or send us an email - enquiry@learningcafe.com.au

37. www.learningcafe.com.au
lrncafe
http://bit.ly/lcafefb
blogs
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free resources
workshops
UnConference 2016
Sydney Melbourne
Webinar recording, ebooks, L&D frameworks
37
Ideas@work Collaborations