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Many Indias




 Not one India
But many Indias
Contemporary Ideologies (Re)Shaping the Socio-
        cultural Ethos of “Progressive” India

                        ‱ The Rhetoric and Symbolism of Pleasure
   Consumerism            seeking



Materialism & Wealth    ‱ The Rhetoric and Symbolism of Acquisition


   Mercantilism &
                        ‱ The Rhetoric and Symbolism of Trading
    ‘Market’-ism
    Liberalism &       ‱ The Rhetoric and Symbolism of Free Choice
    Democracy

Celebrity & Stardom    ‱ The Rhetoric and Symbolism of Stardom
Contemporary Ideologies (Re)Shaping the Socio-
        cultural Ethos of “Progressive” India

                           ‱ The Rhetoric and Symbolism of ‘Equality’ to a
      Feminism               Man



     Authoritarian         ‱ The Rhetoric and Symbolism of the inherited
                             ‘right to rule’
Patriarchy (continued)

     Conquest &            ‱ The Rhetoric and Symbolism of Aggression,
                             power & national pride
     Enterprise


Packaged Spiritualism     ‱ The Rhetoric and Symbolism of a Vigorous Faith
& ‘renewed’ religiosity
The Spirit of Optimism & Progress in
    contemporary India: The Building Blocks of the
               ‘Aspiration’ Discourse
                     ‱ The thinking                                     ‱ Transforming
                       person who                                         individual & family
                       negotiates the                                     fortunes within a
                       boundaries of                                      foreseeable future
                       change with care


                                             Change
                                                            Hope &
                                              with
                                                           confidence
                                            continuity                                          The enterprising,
                                                                                                hard working,
The “Free” Individual                                                                           and positive
within a ‘Supportive’ family                                                                    thinking person/
                                                           Resilience                           family
                                            Celebration     & Inner
                                            of the Self     Strength
                                            & One’s Life
                     ‱ Unshackling of the                               ‱ Ability to take
                       Self from                                          setbacks in one’s
                       oppression and                                     stride and bounce
                       duty bounded-                                      back to stay the
                       ness                                               course
The 10 Rules of Successful Brand Building in India


 Rule 1: Adapt to Indian culture
 Rule 2: Innovate for India
 Rule 3: Offer value - substance + style
 Rule 4: Offer a range of affordable price points
 Rule 5: Celebrities work
 Rule 6: Project a Youthful attitude
 Rule 7: Be consistent – stay up-to-date
 Rule 8: Use TV+ print, supplement with digital
 Rule 9: Address desire, not just need
 Rule 10: Think Experience
Rule 1: Become a Modern
         Indian

Adapt to Indian culture: Be aligned
   to Indian culture, tastes and
           preferences
Pizza Hut: Adapt/localize

       Indianized menu
 Culturally attuned advertising
McDonald’s: Adapt/Localize

 Indianized menu – no beef in the
  burgers, McAloo Tikki, Paneer
        Wrap, Jain Burgers
      Indianized atmosphere
   Culturally attuned advertising
Frito Lay: Kurkure - Fusion

 Fusion product – The flavours of
         Indian Namkeen,
 International/new type of product
   Advertising that makes fun of
      Indian family dynamics
Cadbury’s Dairy Milk:
       Integrate
Chocolate as a form of “mithai” or
         Indian Sweets

 Consistent strategy for the past
             decade
Kellogg’s: Failure to follow the
             rule
   Kept the product to International
  format – to be eaten with cold milk

     Advertising attack on Indian
              breakfast!
Rule 2: Innovate for India

 Adapt / create products that are
 specifically designed to work in
Indian conditions or reflect Indian
      beliefs and practices
Nokia Life Tools


Knowledge tuned to the needs of
 Farmers and their families at a
     very affordable price
Helping Farmers
A.V.
                                                E.g. Nokia Life Tools



         Simple
       innovations
        based on
        consumer
      understanding


1    © 2009 P&G Annual Conference-Shiv-231009
5
LG/Samsung Washing
      Machines
  Resume working automatically
after a power cut, at the stop point
IPL

20-20 cricket presented with
Bollywood glamour and glitz
Fructis Shampoo

Oil + shampoo variant to address
Indians’ habit and preference for
         oiling their hair
Rule 3: Think hard about
         Value
Offer a combination of substance
            and style
   Performance + Image in an
 unbeatable combination (at a
           good price)
Godrej : Digitally Savvy

Go Jiyo.com – a virtual reality site
       akin to Second Life
Rule 4: Offer a wide range of
price points to be affordable to
               all

   Large markets are built by vast
   numbers of people consuming a
             little each
Iced Tea Launch in 2010/2011




                             -1 glass contains 50% of Vitamin C
                              of daily needs

 Rs.10 pack of pre-mix powder, that can make 3 glasses
Rule 5: Celebrities Work

 Top movie stars and cricketers
endorse at least 5+ brands at any
             one time
 At present, > 50% of advertised
  brands in India use a celebrity
Icons over the years
Year 2000             Year 2010
Celebrities Work
               Borrowed
               Trust
               Muthoot Finance
 Advertising
 cut through                      Brand Personality
 & salience                       Multiplier
   Airtel                         Good Knight/Whirlpool


                                 Brand likeability
Transfer of                      multiplier
                                  Nokia
Aura
Reid & Taylor
Celebrities Work
                      Borrowed
                      Trust
                      Muthoot Finance
Advertising
cut through                              Brand Personality
                                         Multiplier
& salience                               Good Knight/Whirlpool
  Airtel
      Transfer of                       Brand likeability
      Aura                              multiplier
      Reid & Taylor                      Nokia
Celebrities Work
                  Borrowed
                  Trust
                  Muthoot Finance
Advertising
cut through                  Brand Personality
& salience                   Multiplier
  Airtel                     Good Knight/Whirlpool



  Transfer of               Brand likeability
  Aura                      multiplier
  Reid & Taylor              Nokia
Celebrities Work
                  Borrowed
                  Trust
                  Muthoot Finance
Advertising
cut through                          Brand Personality
& salience
                                     Multiplier
  Airtel
                                     Good Knight/Whirlpool

  Transfer of                       Brand likeability
  Aura                              multiplier
  Reid & Taylor                      Nokia
Celebrities Work
                  Borrowed
                  Trust
                  Muthoot Finance
Advertising
cut through                         Brand Personality
& salience                          Multiplier
  Airtel                            Good Knight/Whirlpool



  Transfer of                       Brand likeability
  Aura
  Reid & Taylor                     multiplier
                                    Nokia
Rule 6: Project a Youthful
         Attitude
Financial Services Brands

Celebrate energy, zest and vitality
Mirror Youth Attitudes to
        connect
           Pepsi
       Tata Docomo
           Airtel
Rule 7: Be Consistent – Stay up-to-
              date
Horlicks

 From adult centric to kid centric
perspective on energy and growth
Raymond

Shift of perspective from Father-
        Son to Son-Father
Rule 8: Use TV & Print –
 Supplement with digital
Media has changed
Year 2000          Year 2010
Rule 9: Address desire not just need
Rule 10: Think Experience, not just
              product
Product + service + add ons + place
           + interactivity
The 10 Rules of Successful Brand Building in India


 Rule 1: Adapt to Indian culture
 Rule 2: Innovate for India
 Rule 3: Offer value - substance + style
 Rule 4: Offer a range of affordable price points
 Rule 5: Celebrities work
 Rule 6: Project a Youthful attitude
 Rule 7: Be consistent – stay up-to-date
 Rule 8: Use TV+ print, supplement with digital
 Rule 9: Address desire, not just need
 Rule 10: Think Experience

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Many Indias Shaping Progressive India

  • 1. Many Indias Not one India But many Indias
  • 2. Contemporary Ideologies (Re)Shaping the Socio- cultural Ethos of “Progressive” India ‱ The Rhetoric and Symbolism of Pleasure Consumerism seeking Materialism & Wealth ‱ The Rhetoric and Symbolism of Acquisition Mercantilism & ‱ The Rhetoric and Symbolism of Trading ‘Market’-ism Liberalism & ‱ The Rhetoric and Symbolism of Free Choice Democracy Celebrity & Stardom ‱ The Rhetoric and Symbolism of Stardom
  • 3. Contemporary Ideologies (Re)Shaping the Socio- cultural Ethos of “Progressive” India ‱ The Rhetoric and Symbolism of ‘Equality’ to a Feminism Man Authoritarian ‱ The Rhetoric and Symbolism of the inherited ‘right to rule’ Patriarchy (continued) Conquest & ‱ The Rhetoric and Symbolism of Aggression, power & national pride Enterprise Packaged Spiritualism ‱ The Rhetoric and Symbolism of a Vigorous Faith & ‘renewed’ religiosity
  • 4. The Spirit of Optimism & Progress in contemporary India: The Building Blocks of the ‘Aspiration’ Discourse ‱ The thinking ‱ Transforming person who individual & family negotiates the fortunes within a boundaries of foreseeable future change with care Change Hope & with confidence continuity The enterprising, hard working, The “Free” Individual and positive within a ‘Supportive’ family thinking person/ Resilience family Celebration & Inner of the Self Strength & One’s Life ‱ Unshackling of the ‱ Ability to take Self from setbacks in one’s oppression and stride and bounce duty bounded- back to stay the ness course
  • 5. The 10 Rules of Successful Brand Building in India Rule 1: Adapt to Indian culture Rule 2: Innovate for India Rule 3: Offer value - substance + style Rule 4: Offer a range of affordable price points Rule 5: Celebrities work Rule 6: Project a Youthful attitude Rule 7: Be consistent – stay up-to-date Rule 8: Use TV+ print, supplement with digital Rule 9: Address desire, not just need Rule 10: Think Experience
  • 6. Rule 1: Become a Modern Indian Adapt to Indian culture: Be aligned to Indian culture, tastes and preferences
  • 7. Pizza Hut: Adapt/localize Indianized menu Culturally attuned advertising
  • 8. McDonald’s: Adapt/Localize Indianized menu – no beef in the burgers, McAloo Tikki, Paneer Wrap, Jain Burgers Indianized atmosphere Culturally attuned advertising
  • 9. Frito Lay: Kurkure - Fusion Fusion product – The flavours of Indian Namkeen, International/new type of product Advertising that makes fun of Indian family dynamics
  • 10. Cadbury’s Dairy Milk: Integrate Chocolate as a form of “mithai” or Indian Sweets Consistent strategy for the past decade
  • 11. Kellogg’s: Failure to follow the rule Kept the product to International format – to be eaten with cold milk Advertising attack on Indian breakfast!
  • 12. Rule 2: Innovate for India Adapt / create products that are specifically designed to work in Indian conditions or reflect Indian beliefs and practices
  • 13. Nokia Life Tools Knowledge tuned to the needs of Farmers and their families at a very affordable price
  • 15. A.V. E.g. Nokia Life Tools Simple innovations based on consumer understanding 1 © 2009 P&G Annual Conference-Shiv-231009 5
  • 16. LG/Samsung Washing Machines Resume working automatically after a power cut, at the stop point
  • 17. IPL 20-20 cricket presented with Bollywood glamour and glitz
  • 18. Fructis Shampoo Oil + shampoo variant to address Indians’ habit and preference for oiling their hair
  • 19. Rule 3: Think hard about Value Offer a combination of substance and style Performance + Image in an unbeatable combination (at a good price)
  • 20. Godrej : Digitally Savvy Go Jiyo.com – a virtual reality site akin to Second Life
  • 21. Rule 4: Offer a wide range of price points to be affordable to all Large markets are built by vast numbers of people consuming a little each
  • 22.
  • 23. Iced Tea Launch in 2010/2011 -1 glass contains 50% of Vitamin C of daily needs Rs.10 pack of pre-mix powder, that can make 3 glasses
  • 24. Rule 5: Celebrities Work Top movie stars and cricketers endorse at least 5+ brands at any one time At present, > 50% of advertised brands in India use a celebrity
  • 25. Icons over the years Year 2000 Year 2010
  • 26. Celebrities Work Borrowed Trust Muthoot Finance Advertising cut through Brand Personality & salience Multiplier Airtel Good Knight/Whirlpool Brand likeability Transfer of multiplier Nokia Aura Reid & Taylor
  • 27. Celebrities Work Borrowed Trust Muthoot Finance Advertising cut through Brand Personality Multiplier & salience Good Knight/Whirlpool Airtel Transfer of Brand likeability Aura multiplier Reid & Taylor Nokia
  • 28. Celebrities Work Borrowed Trust Muthoot Finance Advertising cut through Brand Personality & salience Multiplier Airtel Good Knight/Whirlpool Transfer of Brand likeability Aura multiplier Reid & Taylor Nokia
  • 29. Celebrities Work Borrowed Trust Muthoot Finance Advertising cut through Brand Personality & salience Multiplier Airtel Good Knight/Whirlpool Transfer of Brand likeability Aura multiplier Reid & Taylor Nokia
  • 30. Celebrities Work Borrowed Trust Muthoot Finance Advertising cut through Brand Personality & salience Multiplier Airtel Good Knight/Whirlpool Transfer of Brand likeability Aura Reid & Taylor multiplier Nokia
  • 31. Rule 6: Project a Youthful Attitude
  • 32. Financial Services Brands Celebrate energy, zest and vitality
  • 33. Mirror Youth Attitudes to connect Pepsi Tata Docomo Airtel
  • 34. Rule 7: Be Consistent – Stay up-to- date
  • 35. Horlicks From adult centric to kid centric perspective on energy and growth
  • 36. Raymond Shift of perspective from Father- Son to Son-Father
  • 37. Rule 8: Use TV & Print – Supplement with digital
  • 38. Media has changed Year 2000 Year 2010
  • 39. Rule 9: Address desire not just need
  • 40. Rule 10: Think Experience, not just product Product + service + add ons + place + interactivity
  • 41. The 10 Rules of Successful Brand Building in India Rule 1: Adapt to Indian culture Rule 2: Innovate for India Rule 3: Offer value - substance + style Rule 4: Offer a range of affordable price points Rule 5: Celebrities work Rule 6: Project a Youthful attitude Rule 7: Be consistent – stay up-to-date Rule 8: Use TV+ print, supplement with digital Rule 9: Address desire, not just need Rule 10: Think Experience