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The quest for the
Minimum Viable Step
to Agility
A Toolkit for Cultural Hackers
v. 2013-oct-17 23:00

@agustinvillena
Licencing
• This work is published under a Attribution-Noncommercial-Share
Alike 2.0 Creative Commons Chile. To view a copy of this license,
visit http://creativecommons.org/licenses/by-nc-sa/2.0/cl/

@agustinvillena
Agustín Villena
• Entrepreneur since 1998
• Applying Agility since 2002 in
–
–
–
–
–

Software Development
Creativity Industry
Public Sector
Civil Society
Academy

@agustinvillena
And my family

@agustinvillena
Challenge ...
• Moving from here ....

• To here

@agustinvillena
Challenge ...
• Moving from here ....

• To here

@agustinvillena
Challenge ...
• Moving from here ....

• To here

@agustinvillena
Agility as a skill
"Agile teams produce a
continuous stream of value,
at a sustainable pace, while
adapting to the changing
needs of the business."

“We evaluate business
agility by how frequently can
we make decisions and how
quickly can we turn that
decision into reality"

Elisabeth Hendrickson

David J. Anderson
http://www.djaa.com/kanban-alternativepath-agility

http://testobsessed.com/blog/2010/12/14/theagile-acid-test/

@agustinvillena
@agustinvillena
Oops!

@agustinvillena
Natural born
agilist

@agustinvillena
Disruptive changes in the process
(Kaikaku)
Value

New Status Quo

Status quo

Political Cost Rate

Parity point
Time

@agustinvillena

Source: @rodrigoy @djaa_dja
Evolutionary changes in the process
(Kaizen)
Value

New Status Quo
Early delivery of value

Status quo
Political Costs
Bounded Change

Time

@agustinvillena

Source: @rodrigoy @djaa_dja
My discovery process
• Agile Clinic
– Coaching for software
team leaders in 8 weeks.
– I expect that they transfer
what they learned
their teams

• Initial Strategy
– Collaborative retrospectives
– Common Problems are
attacked using Agile
@agustinvillena
Who is it aimed?

CHANGE AGENTS
•Aware of the
problem
•Empowered

@agustinvillena
@agustinvillena
@agustinvillena
Babel

@agustinvillena
SourceJeff Patton
http:/ /www.agileproductdesign.com / downloads / patton_us_and_them.pdf

@agustinvillena
SourceJeff Patton
http:/ /www.agileproductdesign.com / downloads / patton_us_and_them.pdf

@agustinvillena
SourceJeff Patton
http:/ /www.agileproductdesign.com / downloads / patton_us_and_them.pdf

@agustinvillena
SourceJeff Patton
http:/ /www.agileproductdesign.com / downloads / patton_us_and_them.pdf

@agustinvillena
Overload

@agustinvillena
How do you decide commitments?
• Like that?

«Available
time"

@agustinvillena
@agustinvillena
We try to do many things at once

@agustinvillena
@agustinvillena
@agustinvillena
@agustinvillena
Oh, oh ...
• Filling your schedule this way will cause…

@agustinvillena
Traditional Management

Push Scheduling
Work Items

Stage 1
In
Process

Ready

Stage 2
In
Process

Ready

Stage n
In
Process

Ready

Source:
Lean & Kanban 101
http://availagility.wordpress.com/2009/06/11/zurich-lean-agile-scrum-slides/

@agustinvillena
How do we solve this problem?

@agustinvillena
OPTIMIZING THE FLOW
@agustinvillena

Source:
Alan Shalloway Agile2011
Pull

@agustinvillena
Pull Scheduling

Stop Starting ... Start finishing!
•

We're doing the right task at the right time when we are able

Workitems

Stage 1
In
Process

Ready

Stage 2
In
Process

...

Stage n
In
Process

Ready

Ready

...

Source:
Lean & Kanban 101
http://availagility.wordpress.com/2009/06/11/zurich-lean-agile-scrum-slides/

@agustinvillena
People isolated from Purpose

Silos

@agustinvillena
@agustinvillena
If we do not understand the
whole

@agustinvillena
Modern Times

@agustinvillena
The result ...

@agustinvillena
Changing the perspective
Business Layer
Value

Problem
(Need)

Goal
(Purpose)

Language
Common
Base

Business language

Features
(Solutions)

What
(Product)

Technical Language

Quality

TASKS

How
(Task,
activity)

Technical Layer

@agustinvillena

Management
Scope
Use workitems with
clear definition of «done»
• Minimun goals - or solutions - that deliver value or
learning
– Never «tasks» or «activities»
• E.g. "Send an email" ...

@agustinvillena
Look at the baton,
not the runners
Why are you
wasting your time?

Traditional Manager

@agustinvillena
Leaders 'versus' employees

@agustinvillena
Those who know, know ...
And those who don´t
are the boss ...

You have to
build this

(And how % $ @
we will do it?)
...
Yes, boss

@agustinvillena
Employee motivation Kit

@agustinvillena
What science says?

@agustinvillena
How do ants organize to find food?

• Like that?

@agustinvillena
How do ants organize to find food
• Two simple rules
– Leading the way
• Outward
• Back
– Follow the road more brands

• Simple rules that induce self-organized behavior

@agustinvillena
How do ants organize to find food

Applying to software development
• Two simple rules
– Document learnings
– Vote for the best solutions
and follow them

• Hint
– Use a system like Stack Overflow
• For agility in Spanish http://failfast.chileagil.cl

@agustinvillena
A tale
• Someone asked a woman cleaning what her work
at NASA was about, she said:
– «To help mankind go to the moon"

@agustinvillena
And what about those employees that
sabotage teamwork?
Trash accumulates at abandoned
sites

Make the work transparent to
everyone

• In isolated cubicles freeriders
thrive

• Freeriders will be discovered by
their own pals

@agustinvillena
The hardest obstacle

The illusion of control

@agustinvillena
How do we understand a project?

Input

Black box

@agustinvillena

Output
How do we understand a project?
Quality
understood as
compliance with the process
Ej:ISO, CMMI

Input

Output
Deterministic
process
(Algorithmic)

@agustinvillena
How do we understand a project?
Project Manager

«Resources»

Plan

Quality
understood as
meet the Plan

@agustinvillena
How do we understand a project?
Score

Conductor

Quality
understood as
correct execution of the
score

@agustinvillena
Project:

New Hymn of Agile
• Let's hire the best!

Famous Rock Group
National Orchestra

Famous Composer

@agustinvillena
Consider .....

The Score
Does not exists!

This project has no
deterministic process!

@agustinvillena
Waterfall model
What about now?

Fixed Understanding
@agustinvillena
How have we been educated?
• We've been trained to believe that exists a unique
solution
– Ken Robinson: Changing Paradigms
Divergent Thinkig by age
100%
80%
60%

Genio en
Pensamiento
Divergente

40%
20%
0%
5

8 a 10 13 a 15

18

@agustinvillena
Freedom from the
Unique Solution
Discover root
conditions

Apparent
Solution

“We've always
done it that way”
(Cargo Cult)

Real Need
Alternative
Solution 1

Divergent Thinking
Alternative
Solution n

@agustinvillena
An exercise to restore creativity in teams
Paradigms

What explains that we still use
those failling paradigms?
@agustinvillena
Ford
•
•
•
•
•

First model of constant production flow
Dramatic fall in production times
Imposes 40 hours a week
Better wages for workers
Industrial process designed - Industrial Engineering - by Frederick
Taylor (called scientific management)

@agustinvillena
B Side
• “Any customer can have a car painted any color
that he wants so long as it is black”
• "Why is it every time I ask for a pair of hands, they
come with a brain attached?"

@agustinvillena
Tips for Cultural Hackers
• How to start a movement
(Derek Sivers)
• Evangelization Strategy
«Do not believe me,
believe to them"

Our superhero
•

Archivald Harry
renegade air conditioning specialist
Brazil, The Movie

– Experiments
– Success Cases
– TED Videos

@agustinvillena
What comes next?
• With your new super powers, can jump farther
– Practices from
Scrum,
XP,
Lean Startup,
LeanUX
etc.

@agustinvillena
Summary
Stone

Problem

Countermeasure

Babel

Ill understood
Loooong Meetings

Visual Thinking

Overload

Stress
No time!
• to learn,
• to innovate

PULL Strategy
Focus

Silos

• "Running in circles»
• "Syndrome of the 3 Stooges'
• Cargo Cult :
"It has always been like that '

Definition of «Done "
Focus on the result, not the
players

Leaders vs
Employees

Discouragement
Unhappyness
Intelligence wasted

Autonomy, mastery, Purpose
Transparency

Ilussion of
Control

• Stumbling again with the same stone
• Epic Failures

Experiments Exploration
(eg:Marshmallow Challenge)
Others?

@agustinvillena
See you!

@chileagil
failfast.chileagil.cl

@agustinvillena

October 28

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