Manager in the filed of BPMA, providing services in below areas:
- Data Warehousing
- Business Intelligence
- SDLC (Waterfall & Agile)
- Business Analysis
- Project Management
- MIS & Reporting
- CRM development
- Artificial Intelligence
- Production Support
- Data Quality & Governance framework
- System Integration
Skill Set:
Sql, SAS, Qlik sense, SAP BO
EMERCE - 2024 - AMSTERDAM - CROSS-PLATFORM TRACKING WITH GOOGLE ANALYTICS.pptx
Kumar priyawart cv 2017 v1.4
1. KUMAR PRIYAWART
@:kpriyawart@gmail.com; Mobile: 8800930077
Manager – BPMA (DWH, BI, Life Insurance)
CAREER SUMMARY:
Over 10+ years of rich experience in the field of BPMA, providing business and IT (system) analysis, research,
testing, production support, assisting post go-live, Project management, MIS & Reporting
Accomplishments:
Data-Warehouse (DWH) & Business Intelligence (BI): Stakeholders are blessed to take appropriate
business decisions, identify growth opportunities with the help of extracts, SMS’s, manual data supply,
System integrated checks
Chatbot: Worked to implementdata assistance Robot, reduceddependencyof MIS reports & errors
Data Marts/Visualization: Exposed business KPI’s into marts (SAP BO & Qlik-sense),reduced50% manual
manhours
Web portal: Working to improve performance of MLI portal by exposing as much information there,field queries
reduced by 80%
Production Support: Improvementof ongoing business,making changes into system (existing & new),lower
down defects or bugs to ensure authenticity of delivered reports
Working in both methods Agile & Waterfall, sound knowledge of SDLC phases
Core Business functionalities: Helped to improve adoptabilityof DWH, developed below functionalities
o Operations: Applied,WIP, Leakage,Surrender,Persistency,Suspension-Reissue,Newnumber feed,
WPC
o Finance:Automation of agent’s commission,bonus,incentive and reward programs,extracts and data
dump
o Actuaries: VAL extracts, PIB report, report developmentinto BO mart
o Agency: AAP, LPC, Business Consultant, Collection
o Regulatory changes:IIB,IRDA data preparation & submission,Service tax, GST
Awards:
Yellow beltcertificate – 2014,ManagementDevelopmentPrograms
Academic Qualification:
Pursuing PGDITM from Sybiosis Distance Learning center,Pune – Jun’17 onwards
Bachelor of Science (Bsc IT) from Sikkim Manipal University – Aug’08
Technical Qualification:
SAS, SQL, Qlik-sense,SAP BO
Responsibilities
Analyzing existing processes and translating their intentto implementation in the system
Managing multiple projects,production support,change managementsystem
Training & mentoring to new staffs, stakeholders and make them aware aboutsystem,applications knowle dge
Enabling improvementinto processes byadopting data reengineering technics (Sigma models)
Managing to obtain business approvals,costanalysis,feasibilitystudy, Technical walkthrough
Identifying gaps and specifying any new or modified system requirements
Establishing new functionalities with the system;maintaining existing configurations
Documenting (BRD/FSD) the business intentand technical flow ofnew (or changed) configurations
Performing reconciliations between legacy processes and the new system
Testing downstream applications;the consumers ofthe newly produced rates
Agreeing & definig SLA of requirements, priorities and plans within the team,and stakeholder
Ongoing open communication regarding progress and issues
Liaising with developers;specifying and testing system changes
Performing final UAT for production releases ofnew system components
Monitoring the operational performance ofthe production system
Data Analysis of existing facts (SQL, SAS) & setexpectation regarding outcomes or corrections
Own defect managementsystem, data governance, quality checks to make data redundant
2. TOTAL WORK EXPERIENCE - 10 Yrs 07 Months
Since Aug’07 with Max Life Insurance Co Ltd, Gurgaon as Manager (09 Yrs 11 Months)
Projects:
1. Functionalities in Source system
Analyzing, planning, requirement gathering, testing, go-live support for functionalities in source system
like MMMA, Web Portals, Ingenium, TPP, CRM, Hyperion, Internet channel setup, Online term plan
development.
Key Responsibilities:
Understanding business requirements and documenting both functional and technical aspects.
Create a mapping document and logical data model for ETL development
Identification of user’s source system issues and recommending the best possible solution for
enhanced data quality
Work with implementation team for successful deliveries within project framework
2. Business System Analyst – Enterprise Data Warehouse (BI Consultant Role)
Architecting, Planning and Implementation of end-to-end Data Warehouse and Business Intelligence
systems utilizing best practices from Data Architecture, Data Integration and Data Management areas.
Source System: Ingenium, SUN, MMMA, TPP, MyFlow
Tools: Sybase, SQL, SAP BO
Key Responsibilities
Establish data standards and templates to improve quality and integrity of data
Design Backup and Recovery Policy for the Enterprise Data warehouse (EDW)
Integration of diverse data sources with the EDW.
Developing Analysis Model for the business subject areas.
Identify and understand Source Data Systems. Map Source System Data to EDW Data Model.
Design and develop extraction, transformation, and load (ETL) processes.
Define and capture Meta Data and rules associated with ETL processes (SIC).
Query Tuning for performance.
Use Business Intelligence tools and OLAP to generate cubes and analytical reports on large volumes
of data
3. Data Integration Projects : Implementation of Tools
Worked as integration and transformation analyst in various data integration project for
combining data from disparate sources into meaningful & valuable information. Also, ensuring data
warehouse as single source of information for analysis, financial planning and reporting.
Source Systems: CRMNxt, Ingenium and TPP
Tools: Hyperion, Oracle Policy Automation (OPA), QlikView, SAS Analytics
Key Responsibilities
Understanding business requirements and documenting both functional and technical aspects.
Create a mapping document and logical data model for ETL development
Identification of user’s source system issues and recommending the best possible solution for
enhanced data quality
Work with implementation team for successful deliveries within project framework
Handle all data related queries raised by implementation partners and technical team.
3. 4. Business Process Re-engineering
Actuarial, compliance and operations reporting teams prepare critical management reports that are to be
published timely, with due diligence and utmost accuracy. Worked closely with Actuarial and Compliance
team to introduce effective methodology in their processes and help improve the outputs.
Key Responsibilities
Introduction of Lean six sigma methodology and process improvement in Actuarial and Operations
Domain
Subject matter expert and consultant for automation
Automated Surrender Calculation model for the organization
IRDA- IIB Reporting for policy data since inception post liaising with business owners
Project Management and tracking, communication to internal stakeholders
Gantt Chart preparation and resource utilization tracking
Ensuring 100% usage and acceptance of new models and process
5. Data Quality and Governance Framework
Managingsingle version of truth and accuracy of data across organization and to act as data steward.
Work closely with senior management for implementing Data governance strategy to ensure data quality
and consistency in organization
Key Responsibilities
Monthly publishing of DQ dashboard and show monthly trends in quality of key parameters
Work for regulatory reporting and implementing toll-gates and system checks for quality output
Implement and highlight the process exceptions and risk associated with it to IT and stakeholders
Identify and highlight data quality gaps and work towards improving and enrichment
Drive process changes/system changes to ensure data quality
6. Automation of Extracts,Reports & Dashboard
Formed outputslike.xls extracts, PDF, txt files, csv files, automated BO reports& dashboard through
multiple legacy systems (Ingenium, CRM, TPP, MMMA). Benefited verticals are Renewal, New Business,
Finance, Distribution, Analytics, Product Management, Non-proprietary verticals(Bancassurance, Axis
Bank, Internet Sales, CAT etc.), Marketing.
7. Defect Management, Production Support
Management of Defects, New Requests, Service Request and Change requests logged by stakeholders
Analyzing RCA, communicate solution to business users
Automated escalation matrix into CARS system (Yellow Belt – Maximizer project for the year – 2014)
Process Adherence, servicing of process map
Hyper Quality India as Executive Data Analyst Jul’06 – Aug’07 (01 Yrs 01 months)
Key Responsibilities:
Audit of audio calls of US based online e-learning CCE’s
Publishing MIS & Dashboards (Daily, Monthly), Audit call tracker, revenue, call ratio analysis of UTEK
vertical
Publishing HR report about on boarded employees documents