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KM Strategic

USING A
BLOG
TO SERVE
BUSINESS
GOALS:

January

2014

A Recipe for Success

How to “cook up” online
assets that work for you.
Using a Blog to Serve Business Goals| January, 2014

1
ITEMS TO DISCUSS

www.KirstenMeyer.com

01

Inbound vs. Outbound Marketing

02

Why Blog? The Benefits of Content

03

Blogging and Relationships

04

Quality Content

05

Writing a Blog Post: Title, Tone & Technical Considerations

06

Being Seen: Visibility & Promotion

The presentation will be followed by a brief Q&A
Using a Blog to Serve Business Goals| January, 2014

2
ABOUT KM STRATEGIC

www.KirstenMeyer.com

QUALITY CONTENT

GETS RESULTS

EMAIL
BLOGS
DOWNLOADABLE OFFERS
ONSITE TEXT
SOCIAL MEDIA
WHITEPAPERS

BRAND AWARENESS
CUSTOMER LOYALTY
HIGH QUALITY LEADS
WEBSITE TRAFFIC
THOUGHT LEADERSHIP
LEAD NURTURING

Using a Blog to Serve Business Goals| January, 2014

3
1989:
Outbound
Marketing
• Tradeshows
• Telemarketing
• Email SPAM
• Door-to-Door Sales
• TV Commercials
• Intrusive
• Captive Audience
• Annoying

Awesome Jedi Salesman photo credit:
Brad Montgomery

Using a Blog to Serve Business Goals| January, 2014

4
2014:
Inbound Marketing
• Info on-demand
• On user’s terms
• Reviews/recommends +
• Must be findable
• Must be credible
• Must have info they need
• Limited bandwidth
• Customer initiates sale
• Quality content key

Wikimedia commons photo credit

60% of sales process
now done via online
research before
contacting sales rep.

Using a Blog to Serve Business Goals| January, 2014

5
BLOG
(that’s it for this slide; this is my “charm” segment)
SECTION 1: WHY BLOG?

www.KirstenMeyer.com

WHY BLOG?

1. UNDERSTANDING THE BENEFITS
2. HOW TO EXTRACT THE BENEFITS
Graphika

Using a Blog to Serve Business Goals| January, 2014

7
HUBSPOT.COM BLOG STATS

www.KirstenMeyer.com

Companies that blog get 55%
more web traffic than companies
that don’t.
B2C companies get 88% more
leads/month than those that don’t;
for B2B its 67% more.
Companies that blog convert 70%
more than companies that don’t.
Thanks for stats, Hubspot!
Using a Blog to Serve Business Goals| January, 2014

8
BENEFITS OF BLOGGING

www.KirstenMeyer.com

1. ACCOMMODATE PEOPLE’S
NEED FOR INFO ON-DEMAND

2. HELP BRAND VISIBILITY
3. ESTABLISH & SUPPORT THOUGHT
LEADERSHIP, EXPERTISE, AND TRUST
4. SEO BENEFIT

Visitors
Leads
MQL
SQL

5. CONTENT FEEDS THE SALES FUNNEL
6. LOWER COST PER LEAD FOR INBOUND
VS. OUTBOUND MARKETING
($346 VS. $135) (HUBSPOT)
Using a Blog to Serve Business Goals| January, 2014

GOAL
9
BENEFITS OF BLOGGING

www.KirstenMeyer.com

HOW DOES BLOGGING DO ALL THAT?
• EACH POST IS A NEW
PAGE OF CONTENT.
• EACH PAGE OF
CONTENT IS A NEW
OPPORTUNITY TO BE
FOUND.

THE GREATER YOUR REPERTOIRE OF ONLINE CONTENT,
THE GREATER YOUR DIGITAL FOOTPRINT.
Using a Blog to Serve Business Goals| January, 2014

10
BENEFITS OF BLOGGING
End
Goal

You
Blog

People
Read
More

www.KirstenMeyer.com

RING OF HOPE
End Goals (Examples):
•
•
•
People •
See It •
•

People
Share
It

People
Read It
People
Find It
Valuable

•
•

•

Subscribe to Blog
Explore site
Visit other pages
Read more blog posts
Download content and leave
email for ongoing
messaging/relationship
Have positive impression of
your brand
Consider using your service
Remember you when they
need your service
Make purchase/ become client

Using a Blog to Serve Business Goals| January, 2014

11
IT’S ABOUT RELATIONSHIPS

www.KirstenMeyer.com

Online Content:
• It’s not about closing.
• It’s about opening doors
to new relationships and
being seen by the right
people at the right time.

• Every connection, view,
click, machine & device
leads to a person.
Using a Blog to Serve Business Goals| January, 2014

12
IT’S ABOUT RELATIONSHIPS
Online Content:
• Online relationship-building
has been likened to dating.
• Be considerate & respectful
of your date (vs. overlyeager, self-absorbed, or
awkwardly inappropriate).
• People don’t care about
your products and services;
they care about
themselves (Copyblogger).

www.KirstenMeyer.com

ME
ME
ME
ME
ME
ME
ME
ME

Using a Blog to Serve Business Goals| January, 2014

13
CONSIDERATIONS

www.KirstenMeyer.com

WOO!
Using a Blog to Serve Business Goals| January, 2014

14
CONSIDERATIONS

www.KirstenMeyer.com

• Relationships take time to build.
• Blogging also takes time:
1.5-2 hrs. per blog average on
the low end.
• Frequency: successful blogs publish
at least 2x/week.
• Despite the investment of
resources, in terms of ROI, its
difficult to beat blogging for value
and bang for your buck.
Bottom line: If you don’t make an investment, you won’t get
to first base.
Using a Blog to Serve Business Goals| January, 2014

15
DEFINING GOALS

www.KirstenMeyer.com

In order to deliver quality content, you must define your target.

•
•
•
•

What is the goal?
Who is your audience?
What do they want to know?
What action do you want them to take?
Using a Blog to Serve Business Goals| January, 2014

16
DEFINING QUALITY CONTENT

www.KirstenMeyer.com

Quality content is:
-Created with your target audience in mind.
-Interesting enough to make someone want to read it.
-Well written and formatted enough to be read.
-Findable.
-Likeable.
-Useful.
-Relevant.

-Shareable.
Using a Blog to Serve Business Goals| January, 2014

17
SEMANTIC SEARCH

www.KirstenMeyer.com

Google’s Guidelines for Content Creation:
Content is key. Good content- clear, concise,
informative – is better than bad content.

Use plain English. Write for real people.

Keep links to a reasonable number. Make
your content readable.

Using a Blog to Serve Business Goals| January, 2014

18
DELIVERING GOOD CONTENT

Quality
content
increases the
likelihood of
occurrence
at each step
towards
ranking
in organic
search results

www.KirstenMeyer.com

Being
Found
Being
Clicked

Social
Shares

More
Time on
Page

Good
Content

Return
Visits

Views
Other
Pages

More
Perceived
Value
Builds
Trust

Using a Blog to Serve Business Goals| January, 2014

19
BLOG WRITING

www.KirstenMeyer.com

PROMOTIONAL POST
VS. HELPFUL POST
(That *happens* to be from your business)
It’s the difference between an annoying commercial and a strategic product
placement in something you’re watching by choice. Except if someone is on
your site, they can leave rather than being forced to sit through a commercial.


Using a Blog to Serve Business Goals| January, 2014

20
PROMOTIONAL VS. HELPFUL

www.KirstenMeyer.com

5 Reasons Why Jones Hardware Beats the Competition:
Hi, I’m Joe from your friendly neighborhood hardware store: Jones Hardware.
Neighborhood stores of any type are exceptional relative to your national chain
retailers (not to “name names” but, ahem, for example: Home Depot & Lowe’s.
Unlike Home Depot, Jones Hardware isn’t trying to be everything to everyone.
Where we excel is service with a smile and custom requests for people we know
by name. And Jones Hardware won’t be beat on prices. This week nails are on sale.
No one but your friends will willingly continue reading this.



3 Reasons to Support Local Businesses
1. Local Character: One-of-a-kind businesses contribute to a community’s
unique character.
2. Jobs & Wages: Locally owned businesses create local jobs and in certain
sectors provide better wages & benefits than chains.
3. Public Benefits & Costs: Local stores require comparatively little
infrastructure & make more efficient use of public services compared to big box
stores.
Examples and pictures include those specific to Jones Hardware (but not only).
The general points made have broad applicability beyond Jones Hardware. Link
to data & other sources for authority. Use author bio to promote biz.
Using a Blog to Serve Business Goals| January, 2014

21
BLOG CONSTRUCTION

www.KirstenMeyer.com

Questions to Ask Before Writing Your Post:
• Who would want to read this post?
• Can I deliver useful, relevant content in support of this title?

• Can I write this post in a way that is meaningful for the reader versus just
communicating what I want to say about my business?
• Have others written about this topic before? Can I offer a new spin on it or
improve on the available info?
• Does the subject address a need for my target audience?
• Is it worth the investment of time and effort?
• Which format is most conducive to communicating this message (video,
graphic, Q&A)?
• Who is best suited to contribute to this article? What resources (on and
offline, text and multimedia) can I draw on?

Using a Blog to Serve Business Goals| January, 2014

22
BLOG TITLE CONSTRUCTION

www.KirstenMeyer.com

A GOOD TITLE:
• IS COMPELLING
• USES A KEYWORD
• HAS A SINGLE TOPIC
• CLEARLY EXPRESSES THE TOPIC

• 8 WORDS / 70 CHARACTERS
Using a Blog to Serve Business Goals| January, 2014

23
BLOG TITLE CONSTRUCTION

www.KirstenMeyer.com

Examples of Common Title Styles:

How to (or How NOT to)
Controversial- Why Apple Will Implode by 2015
Urgent- Don’t Miss Friday’s Deadline for…
Trendy- (To Hell in a Handbasket: Intellectual
Property Rights & the Hell’s Angels)
• Use Numbers (10 FAQs About XYZ Answered)
• Newsworthy
• The Essential Guide to…
•
•
•
•

Using a Blog to Serve Business Goals| January, 2014

24
BLOG FORMAT

www.KirstenMeyer.com

FORMAT FOR CONSUMPTION
•
•
•
•
•
•
•
•
•

Bullets
Length 400-1000 words
Images
Headline
Font types
Whitespace
Subheaders
Numbers
Signature blurb
Using a Blog to Serve Business Goals| January, 2014

25
BLOG TONE

www.KirstenMeyer.com

TONE AND STYLE
• Inject personality- you are a
person writing for other people.
• It may be “casual Friday”
professional, but it’s still
professional.
• Consider hijacking a style guide
for reference and making it your
own. (Thanks, Hubspot!)

Download
Hubspot’s.pdf guide

Using a Blog to Serve Business Goals| January, 2014

26
SECTION 4: BEING SEEN

www.KirstenMeyer.com

GET YOUR BLOG SEEN:
VISIBILITY &
PROMOTION

1. KEYWORDS & META DATA
2. LINKS
3. SOCIAL MEDIA
4. EMAIL
5. PROMOTE SUBSCRIPTIONS
6. GOOGLE AUTHORSHIP
Using a Blog to Serve Business Goals| January, 2014

27
BLOG PROMOTION

www.KirstenMeyer.com

WHAT DO YOU MEAN, ‘META DATA’?

Using a Blog to Serve Business Goals| January, 2014

28
KEY POINTS

www.KirstenMeyer.com

RECAP of KEY POINTS
Use business goals of site to inform your blog
strategy.

Create quality content for your target
audience, and create it as often as possible.

Constantly promote and share your blogs
and those of others. Read others’ blogs, use
comments & participate in the conversation.

Using a Blog to Serve Business Goals| January, 2014

29
KM Strategic
January

2014

THANK YOU !
FOR COMING
Get in touch
by phone, email, or online at:

(+1) 714.454.6647
www.KirstenMeyer.com
Kirsten.Marie.Meyer@gmail.com

Using a Blog to Serve Business Goals| January, 2014

30

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Using a Blog to Serve Strategic Business Goals

  • 1. KM Strategic USING A BLOG TO SERVE BUSINESS GOALS: January 2014 A Recipe for Success How to “cook up” online assets that work for you. Using a Blog to Serve Business Goals| January, 2014 1
  • 2. ITEMS TO DISCUSS www.KirstenMeyer.com 01 Inbound vs. Outbound Marketing 02 Why Blog? The Benefits of Content 03 Blogging and Relationships 04 Quality Content 05 Writing a Blog Post: Title, Tone & Technical Considerations 06 Being Seen: Visibility & Promotion The presentation will be followed by a brief Q&A Using a Blog to Serve Business Goals| January, 2014 2
  • 3. ABOUT KM STRATEGIC www.KirstenMeyer.com QUALITY CONTENT GETS RESULTS EMAIL BLOGS DOWNLOADABLE OFFERS ONSITE TEXT SOCIAL MEDIA WHITEPAPERS BRAND AWARENESS CUSTOMER LOYALTY HIGH QUALITY LEADS WEBSITE TRAFFIC THOUGHT LEADERSHIP LEAD NURTURING Using a Blog to Serve Business Goals| January, 2014 3
  • 4. 1989: Outbound Marketing • Tradeshows • Telemarketing • Email SPAM • Door-to-Door Sales • TV Commercials • Intrusive • Captive Audience • Annoying Awesome Jedi Salesman photo credit: Brad Montgomery Using a Blog to Serve Business Goals| January, 2014 4
  • 5. 2014: Inbound Marketing • Info on-demand • On user’s terms • Reviews/recommends + • Must be findable • Must be credible • Must have info they need • Limited bandwidth • Customer initiates sale • Quality content key Wikimedia commons photo credit 60% of sales process now done via online research before contacting sales rep. Using a Blog to Serve Business Goals| January, 2014 5
  • 6. BLOG (that’s it for this slide; this is my “charm” segment)
  • 7. SECTION 1: WHY BLOG? www.KirstenMeyer.com WHY BLOG? 1. UNDERSTANDING THE BENEFITS 2. HOW TO EXTRACT THE BENEFITS Graphika Using a Blog to Serve Business Goals| January, 2014 7
  • 8. HUBSPOT.COM BLOG STATS www.KirstenMeyer.com Companies that blog get 55% more web traffic than companies that don’t. B2C companies get 88% more leads/month than those that don’t; for B2B its 67% more. Companies that blog convert 70% more than companies that don’t. Thanks for stats, Hubspot! Using a Blog to Serve Business Goals| January, 2014 8
  • 9. BENEFITS OF BLOGGING www.KirstenMeyer.com 1. ACCOMMODATE PEOPLE’S NEED FOR INFO ON-DEMAND 2. HELP BRAND VISIBILITY 3. ESTABLISH & SUPPORT THOUGHT LEADERSHIP, EXPERTISE, AND TRUST 4. SEO BENEFIT Visitors Leads MQL SQL 5. CONTENT FEEDS THE SALES FUNNEL 6. LOWER COST PER LEAD FOR INBOUND VS. OUTBOUND MARKETING ($346 VS. $135) (HUBSPOT) Using a Blog to Serve Business Goals| January, 2014 GOAL 9
  • 10. BENEFITS OF BLOGGING www.KirstenMeyer.com HOW DOES BLOGGING DO ALL THAT? • EACH POST IS A NEW PAGE OF CONTENT. • EACH PAGE OF CONTENT IS A NEW OPPORTUNITY TO BE FOUND. THE GREATER YOUR REPERTOIRE OF ONLINE CONTENT, THE GREATER YOUR DIGITAL FOOTPRINT. Using a Blog to Serve Business Goals| January, 2014 10
  • 11. BENEFITS OF BLOGGING End Goal You Blog People Read More www.KirstenMeyer.com RING OF HOPE End Goals (Examples): • • • People • See It • • People Share It People Read It People Find It Valuable • • • Subscribe to Blog Explore site Visit other pages Read more blog posts Download content and leave email for ongoing messaging/relationship Have positive impression of your brand Consider using your service Remember you when they need your service Make purchase/ become client Using a Blog to Serve Business Goals| January, 2014 11
  • 12. IT’S ABOUT RELATIONSHIPS www.KirstenMeyer.com Online Content: • It’s not about closing. • It’s about opening doors to new relationships and being seen by the right people at the right time. • Every connection, view, click, machine & device leads to a person. Using a Blog to Serve Business Goals| January, 2014 12
  • 13. IT’S ABOUT RELATIONSHIPS Online Content: • Online relationship-building has been likened to dating. • Be considerate & respectful of your date (vs. overlyeager, self-absorbed, or awkwardly inappropriate). • People don’t care about your products and services; they care about themselves (Copyblogger). www.KirstenMeyer.com ME ME ME ME ME ME ME ME Using a Blog to Serve Business Goals| January, 2014 13
  • 14. CONSIDERATIONS www.KirstenMeyer.com WOO! Using a Blog to Serve Business Goals| January, 2014 14
  • 15. CONSIDERATIONS www.KirstenMeyer.com • Relationships take time to build. • Blogging also takes time: 1.5-2 hrs. per blog average on the low end. • Frequency: successful blogs publish at least 2x/week. • Despite the investment of resources, in terms of ROI, its difficult to beat blogging for value and bang for your buck. Bottom line: If you don’t make an investment, you won’t get to first base. Using a Blog to Serve Business Goals| January, 2014 15
  • 16. DEFINING GOALS www.KirstenMeyer.com In order to deliver quality content, you must define your target. • • • • What is the goal? Who is your audience? What do they want to know? What action do you want them to take? Using a Blog to Serve Business Goals| January, 2014 16
  • 17. DEFINING QUALITY CONTENT www.KirstenMeyer.com Quality content is: -Created with your target audience in mind. -Interesting enough to make someone want to read it. -Well written and formatted enough to be read. -Findable. -Likeable. -Useful. -Relevant. -Shareable. Using a Blog to Serve Business Goals| January, 2014 17
  • 18. SEMANTIC SEARCH www.KirstenMeyer.com Google’s Guidelines for Content Creation: Content is key. Good content- clear, concise, informative – is better than bad content. Use plain English. Write for real people. Keep links to a reasonable number. Make your content readable. Using a Blog to Serve Business Goals| January, 2014 18
  • 19. DELIVERING GOOD CONTENT Quality content increases the likelihood of occurrence at each step towards ranking in organic search results www.KirstenMeyer.com Being Found Being Clicked Social Shares More Time on Page Good Content Return Visits Views Other Pages More Perceived Value Builds Trust Using a Blog to Serve Business Goals| January, 2014 19
  • 20. BLOG WRITING www.KirstenMeyer.com PROMOTIONAL POST VS. HELPFUL POST (That *happens* to be from your business) It’s the difference between an annoying commercial and a strategic product placement in something you’re watching by choice. Except if someone is on your site, they can leave rather than being forced to sit through a commercial.  Using a Blog to Serve Business Goals| January, 2014 20
  • 21. PROMOTIONAL VS. HELPFUL www.KirstenMeyer.com 5 Reasons Why Jones Hardware Beats the Competition: Hi, I’m Joe from your friendly neighborhood hardware store: Jones Hardware. Neighborhood stores of any type are exceptional relative to your national chain retailers (not to “name names” but, ahem, for example: Home Depot & Lowe’s. Unlike Home Depot, Jones Hardware isn’t trying to be everything to everyone. Where we excel is service with a smile and custom requests for people we know by name. And Jones Hardware won’t be beat on prices. This week nails are on sale. No one but your friends will willingly continue reading this.  3 Reasons to Support Local Businesses 1. Local Character: One-of-a-kind businesses contribute to a community’s unique character. 2. Jobs & Wages: Locally owned businesses create local jobs and in certain sectors provide better wages & benefits than chains. 3. Public Benefits & Costs: Local stores require comparatively little infrastructure & make more efficient use of public services compared to big box stores. Examples and pictures include those specific to Jones Hardware (but not only). The general points made have broad applicability beyond Jones Hardware. Link to data & other sources for authority. Use author bio to promote biz. Using a Blog to Serve Business Goals| January, 2014 21
  • 22. BLOG CONSTRUCTION www.KirstenMeyer.com Questions to Ask Before Writing Your Post: • Who would want to read this post? • Can I deliver useful, relevant content in support of this title? • Can I write this post in a way that is meaningful for the reader versus just communicating what I want to say about my business? • Have others written about this topic before? Can I offer a new spin on it or improve on the available info? • Does the subject address a need for my target audience? • Is it worth the investment of time and effort? • Which format is most conducive to communicating this message (video, graphic, Q&A)? • Who is best suited to contribute to this article? What resources (on and offline, text and multimedia) can I draw on? Using a Blog to Serve Business Goals| January, 2014 22
  • 23. BLOG TITLE CONSTRUCTION www.KirstenMeyer.com A GOOD TITLE: • IS COMPELLING • USES A KEYWORD • HAS A SINGLE TOPIC • CLEARLY EXPRESSES THE TOPIC • 8 WORDS / 70 CHARACTERS Using a Blog to Serve Business Goals| January, 2014 23
  • 24. BLOG TITLE CONSTRUCTION www.KirstenMeyer.com Examples of Common Title Styles: How to (or How NOT to) Controversial- Why Apple Will Implode by 2015 Urgent- Don’t Miss Friday’s Deadline for… Trendy- (To Hell in a Handbasket: Intellectual Property Rights & the Hell’s Angels) • Use Numbers (10 FAQs About XYZ Answered) • Newsworthy • The Essential Guide to… • • • • Using a Blog to Serve Business Goals| January, 2014 24
  • 25. BLOG FORMAT www.KirstenMeyer.com FORMAT FOR CONSUMPTION • • • • • • • • • Bullets Length 400-1000 words Images Headline Font types Whitespace Subheaders Numbers Signature blurb Using a Blog to Serve Business Goals| January, 2014 25
  • 26. BLOG TONE www.KirstenMeyer.com TONE AND STYLE • Inject personality- you are a person writing for other people. • It may be “casual Friday” professional, but it’s still professional. • Consider hijacking a style guide for reference and making it your own. (Thanks, Hubspot!) Download Hubspot’s.pdf guide Using a Blog to Serve Business Goals| January, 2014 26
  • 27. SECTION 4: BEING SEEN www.KirstenMeyer.com GET YOUR BLOG SEEN: VISIBILITY & PROMOTION 1. KEYWORDS & META DATA 2. LINKS 3. SOCIAL MEDIA 4. EMAIL 5. PROMOTE SUBSCRIPTIONS 6. GOOGLE AUTHORSHIP Using a Blog to Serve Business Goals| January, 2014 27
  • 28. BLOG PROMOTION www.KirstenMeyer.com WHAT DO YOU MEAN, ‘META DATA’? Using a Blog to Serve Business Goals| January, 2014 28
  • 29. KEY POINTS www.KirstenMeyer.com RECAP of KEY POINTS Use business goals of site to inform your blog strategy. Create quality content for your target audience, and create it as often as possible. Constantly promote and share your blogs and those of others. Read others’ blogs, use comments & participate in the conversation. Using a Blog to Serve Business Goals| January, 2014 29
  • 30. KM Strategic January 2014 THANK YOU ! FOR COMING Get in touch by phone, email, or online at: (+1) 714.454.6647 www.KirstenMeyer.com Kirsten.Marie.Meyer@gmail.com Using a Blog to Serve Business Goals| January, 2014 30