2. Kenny Meesters
Education:
• Business Engineering
• Information Management/Strategic Management
Currently:
• Information Manager for Cordaid Haiti
• Graduation thesis with UN OCHA
Also
• FIRST LEGO League
• Scouting / Programmer
k_meesters kmeesters k.j.m.g.meesters
6. What do we know? to know?
What do need?
we want
Humantiarian aid Business
Practice
Theory
7. What do we need?
In general…
(1) Define
Humantiarian aid Business
Practice
Indicators
Situations
Theory (2) Measure (3) Analyze
Status quo Comparison
New situation Conclusion
8. In general…
Applications
Humantiarian aid Business
Practice assessment
2. Impact
3. Program evaluation
Theory 1. Impact evaluation
Project A Project B
9. Applications
Use for V&TC
• Impact evaluation
•Determine how well
• Impact assessment specific initiatives perform
Humantiarian aid Business
•Adjust
Practice and fine tune specific decisions/projects
• Program evaluation
•Determine ‘best’ response
•Manage provided solutions
•Secure resources
Theory
•Advocate V&TC
10. Use for V&TC
Next steps
• Design of the framework
– Variables to include
Humantiarian aid Business
– Creating a model
Practice
– Calibrating, empirical data
• Consider the framework in regards to:
Theory
– Volunteer management
– Evaluators
– Decision makers needs
11. UN (OCHA)
Overall impact of
the response to a crisis
Impact of the decision making
process on crisis
The impact of information products
on the decision making process
The effect of data processing
on information products
V&TC
The impact of data collection
on data processing
Soft- en hardware impact
on the system performance
12. Measuring impact
“The goal is to provide the correct information, to the
right people at the right time. “
Right time
Right information
Right people
Products Products Products
match reach are up
needs right to date
users
18. The start
• Assessment forms for 11.456 family’s
• After program start information is added in Excel.
• But more information is added over time
• Split over 2 areas
Training Contracts Targets Reports
Deliveries Construction Assessments
Programs bosses Partners Payments
Villa Rosa Tissous
19. Difficulties
• Find all information of one beneficiary
If a name changes
Training Contracts Targets Reports
Deliveries Construction Assessments
Programs bosses Partners Payments
20. A central database
Deliveries Payments Beneficiaries Construction Training
Contracts Programs
Database
Area / Zone Reports Progress Bosses Partners
21.
22. Embedding
Build Change Cordaid Shelter Cordaid Finance Community
1. Selected
beneficiaries to be
verified
List E AREA MANAGER
2b. Verify
2. Verify benef
info
RFC A requested change
CDF
RFC A
2c. Sign off on
change
Strategic AREA MANAGER
RFC A
2d. Update system
DATA ENTRY
3a.. Add to
3. Design service program and
delivered
RFC B update progess
DATA ENTRY
Design surface + application form
4a. Check
COMMITTEE
5. Update 4b. Application,
database with Design Service,
Application, contract, design service
Tactical
status, NIF/CIN Contract
CDF CDF
Application, contract, design service
6. Sign off on
contract
AREA MANAGER
Application, contract, design service
7. Add budget,
verify info
PAC
8. Create payment
RFC C PAC
List F 8a. Create
payments
9a. Dispatched
9. Update List G
payments and
payments List H dispatch
Operational
CDF List G 9b. Beneficiary
PAC
Receive payment
10. Update CDF
List I
11. Work payments status
finished
List I to delivered
PAC/ D.E.
12. Sign off on
handover
RFC D document
AREA MANAGER
RFC D
12a. Update
progress steps
Update status 12b. Work done
finished
DATA ENTRY
23.
24. Major pitfalls
Assumptions
Stay “connected”
Communication
User needs
30. Increasing the impact of information (systems)
1. Identify your (potential) information ‘users’ .
2. Understand their stakes and interests
3. Translate to what users want to know and when.
4. Combine with your expertise and possibilities
5. Design products, process and systems accordingly
31. Efficient, Effective Reach NGOs,
Impact Make a difference
operation Impact
Efficient, Development,
Effective
Operation NGO “Push” V&TC
Agent Innovative
Research
Products
Tools
• Translate needs to requirements
Overview Coordination,
Volunteer Clear objectives
Option • Inform on solutions
• Implementation
• Tacit knowledge transfer
• Intermediary in ‘market’
