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Boundary-Spanning
Leadership
March 25, 2015
by
Kelly Trusty, Ph.D.
Boundary-Spanning Leadership
Our learning path
• Definition of leadership
• Definition of boundary-spanning leadership - W...
Leadership – A Definition
Leadership is a process whereby an individual
influences a group of individuals
to achieve a com...
Skills leaders need at every level
Zenger, J. & Folkman, J. (2014). The skills leaders need at every level [weblog]. Retri...
Leadership
KSAs
What a leader does with the skills
Leader
Followers
Goal
Direction
Alignment
Commitment
Adapted from North...
Boundary-Spanning Leadership
Boundary-spanning leadership – the capability to create
direction, alignment and commitment a...
Boundary-Spanning Leadership
Examples
• Intel, Microsoft & Cisco Systems – technology solutions
• Coca-Cola & Heinz – more...
Boundary-Spanning Leadership
Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational ...
Boundary-Spanning Leadership
• In nature, where two ecosystems meet is where you have
the most diversity in new life forms...
• The “Edge Effect” – synergy of diverse ideas that breeds
innovation; a precondition of collective creativity
The “Edge E...
Boundary-Spanning Leadership
• Why is boundary spanning important?
• Taps into diverse expertise and perspectives
• Create...
• 97% of senior leaders
feel boundary
spanning is an
important leadership
skill
• 91% of middle
managers feel it is
import...
Boundary-Spanning Leadership
http://www.clker.com/clipart-bottleneck-effect-3.html
WHY?
Boundary-Spanning Leadership
“The transition from entry to middle to senior level
leadership positions requires a transfor...
• Nexus Effect
• Nexus – a meeting place across boundaries
• Effect – collaboration across boundaries that
produces direct...
Boundary-Spanning Leadership
Linda Hill: How to Manage for Collective Creativity
https://www.ted.com/talks/linda_hill_how_...
Boundary-Spanning Leadership
• Leaders need to
• Broaden their perspectives
• Practice new collaborative skills
• Develop ...
The most important characteristic of a
boundary-spanning leader:
CREDIBILITY
Credibility = character + competence
Linden, ...
Linden, R. (2010). Leading across boundaries. San Francisco, CA: Jossey Bass. , pp. 60-70
Start Becoming a Boundary-Spanne...
What two things could you do today
to improve your Boundary Spanning Skills?
Yip, J., Ernst, C. , & Campbell, M. (2011). B...
References
The Aspen Institute (2014). The “Edge Effect”: The place where innovation happens – a
discussion with Yo-Yo Ma....
For Further Study
Insead Knowledge (2014). How Innovative Companies Collaborate.
Retrieved from the Forbes website,
http:/...
Thank you.
Kelly Trusty, Ph.D.
@KellyTrusty
kellytrusty.com
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Boundary spanning leadership slideshare

  1. 1. Boundary-Spanning Leadership March 25, 2015 by Kelly Trusty, Ph.D.
  2. 2. Boundary-Spanning Leadership Our learning path • Definition of leadership • Definition of boundary-spanning leadership - WHAT • Importance of boundary spanning leadership – WHY • Strategies to build boundary spanning skills – HOW • Practice boundary spanning skills • Questions & comments
  3. 3. Leadership – A Definition Leadership is a process whereby an individual influences a group of individuals to achieve a common goal. Leader Followers Leadership KSAs Goal Adapted from Northouse, P. (2013). Leadership: Theory and practice (6th Ed.). Thousand Oaks, CA: Sage, p. 5, 7
  4. 4. Skills leaders need at every level Zenger, J. & Folkman, J. (2014). The skills leaders need at every level [weblog]. Retrieved from the Harvard Business Review website, https://hbr.org/2014/07/the-skills-leaders-need-at-every- level/
  5. 5. Leadership KSAs What a leader does with the skills Leader Followers Goal Direction Alignment Commitment Adapted from Northouse, P. (2013). Leadership: Theory and practice (6th Ed.). Thousand Oaks, CA: Sage, p. 7
  6. 6. Boundary-Spanning Leadership Boundary-spanning leadership – the capability to create direction, alignment and commitment across boundaries in service of a higher vision or goal. Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf , p. 4 WHAT?
  7. 7. Boundary-Spanning Leadership Examples • Intel, Microsoft & Cisco Systems – technology solutions • Coca-Cola & Heinz – more sustainable containers • AirBnB & Vayable – local lodging and personalized tourism • State Farm & Ford – safe driver discounts through technology • NASA & Lego – “real life” STEM education programs. • Society for Arts & Technology & Hospital Saint Justine – using sensory scenes to help with healing Turira, T. & Cros, S. (2013) Co-business: 50 examples of business collaboration. Retrieved from Co-Society website, http://www.co-society.com/wp-content/uploads/CO_business_2013.pdf WHAT?
  8. 8. Boundary-Spanning Leadership Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf , p. 15 WHAT?
  9. 9. Boundary-Spanning Leadership • In nature, where two ecosystems meet is where you have the most diversity in new life forms. • “Today’s business landscape requires leaders to bridge boundaries to tap the innovative outcomes that lie at the intersection of groups working together” Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf , p. 17 http://deepgreenpermaculture.com/permaculture/permaculture-design-principles/10-edge-effect/ WHY?
  10. 10. • The “Edge Effect” – synergy of diverse ideas that breeds innovation; a precondition of collective creativity The “Edge Effect”: The Place Where Innovation Happens https://www.youtube.com/watch?v=aoGUdPsOM2M • “High performing managers stand out from their peers in the ability to “tap large, diversified networks that are rich and experience and span organizational boundaries” Boundary-Spanning Leadership Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf , p. 13 WHY?
  11. 11. Boundary-Spanning Leadership • Why is boundary spanning important? • Taps into diverse expertise and perspectives • Creates synergy • Reduces costs and risks because they are shared • Increases potential for innovation • What do we get if we don’t span boundaries? • Organizational silos • Stuck thinking/one right way • Groupthink/loss of independence • Lack of innovation WHY?
  12. 12. • 97% of senior leaders feel boundary spanning is an important leadership skill • 91% of middle managers feel it is important • Only 43% of ground floor leaders feel it is necessary. Boundary-Spanning Leadership Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf , pp. 5, 11 WHY?
  13. 13. Boundary-Spanning Leadership http://www.clker.com/clipart-bottleneck-effect-3.html WHY?
  14. 14. Boundary-Spanning Leadership “The transition from entry to middle to senior level leadership positions requires a transformational shift from holding a team or functional perspective to an approach of perceiving a team or function within the broader aims of the organizational strategy or vision” Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf , p. 13 WHY?
  15. 15. • Nexus Effect • Nexus – a meeting place across boundaries • Effect – collaboration across boundaries that produces direction, alignment and commitment • Collaboration across functions • Empowering employees at all levels • Developing cross-organizational learning capabilities Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf , pp. 20-21 Boundary-Spanning Leadership
  16. 16. Boundary-Spanning Leadership Linda Hill: How to Manage for Collective Creativity https://www.ted.com/talks/linda_hill_how_to_manage_for_collective_creativity “Innovation is a journey. It's a type of collaborative problem solving, usually among people who have different expertise and different points of view…” “…Leadership is the secret sauce that creates the space where people are willing and able to work together across boundaries.”
  17. 17. Boundary-Spanning Leadership • Leaders need to • Broaden their perspectives • Practice new collaborative skills • Develop behaviors needed to foster cross- organizational innovation and transformation
  18. 18. The most important characteristic of a boundary-spanning leader: CREDIBILITY Credibility = character + competence Linden, R. (2010). Leading across boundaries. San Francisco, CA: Jossey Bass. , p. 60
  19. 19. Linden, R. (2010). Leading across boundaries. San Francisco, CA: Jossey Bass. , pp. 60-70 Start Becoming a Boundary-Spanner! Ten Ways to Build Credibility 1. Share accurate information 2. Set aside time to get to know people 3. Take a personal interest 4. Be an excellent listener 5. Model openness: use self-disclosure 6. Honor commitments 7. Build the partnership in chunks/take small steps 8. Offer help during a crisis 9. Engage in learning together 10.Earn trust by sharing credit, keeping confidences, and being trustworthy
  20. 20. What two things could you do today to improve your Boundary Spanning Skills? Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf Start Becoming a Boundary-Spanner!
  21. 21. References The Aspen Institute (2014). The “Edge Effect”: The place where innovation happens – a discussion with Yo-Yo Ma. [video]. Retrieved from https://www.youtube.com/watch?v=aoGUdPsOM2M Hill, L. (2014). How to manage for collective creativity. [video] Retrieved from https://www.ted.com/talks/linda_hill_how_to_manage_for_collective_creativity. Linden, R. (2010). Leading across boundaries. San Francisco, CA: Jossey Bass. Northouse, P. (2013). Leadership: Theory and Practice. Thousand Oaks, CA: Sage. Turira, T. & Cros, S. (2013) Co-business: 50 examples of business collaboration. Retrieved from Co-Society website, http://www.co-society.com/wp- content/uploads/CO_business_2013.pdf Yip, J., Ernst, C. , & Campbell, M. (2011). Boundary Spanning Leadership (CCL Organizational Leadership Whitepaper Series). Retrieved from http://www.ccl.org/leadership/pdf/research/BoundarySpanningLeadership.pdf Zenger, J. & Folkman, J. (2014). The skills leaders need at every level [weblog]. Retrieved from the Harvard Business Review website, https://hbr.org/2014/07/the-skills-leaders- need-at-every-level/
  22. 22. For Further Study Insead Knowledge (2014). How Innovative Companies Collaborate. Retrieved from the Forbes website, http://www.forbes.com/sites/insead/2014/01/08/how-innovative- companies-collaborate/2/ Ito, J. (2011) "Innovation in Open Networks and the Media Lab“ [video]. From O’Reilly YouTube Station, https://www.youtube.com/watch?v=NEDHjuTUeXs Wild, S. (2014) Companies that collaborate will ride on rocket powered roller skates. [weblog] Retrieved from http://simonwild.me/2014/03/13/collaboration-will-overcome- apathy/ Keppel-Palmer, N. (2012). In innovation today, the smartest companies collaborate with enemies. Retrieved from the Fast Company website, http://www.fastcodesign.com/1669718/in- innovation-today-the-smartest-companies-collaborate-with-enemies
  23. 23. Thank you. Kelly Trusty, Ph.D. @KellyTrusty kellytrusty.com

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