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GradSTAT: Where Are They Now?
- 1. GRADSTAT WHERE ARE THEY NOW?
- 2. Who We Are Brent GivensKristina (Cragg) Powers, Ph.D. OCTOBER 2018 SAIR NORFOLK, VA 2
- 3. WHY Employment and Salary Data? COMPARE Available Data Sources THE SOLUTION The i3 Group Approach QUESTIONS THE RESULTS For Institutional Effectiveness and ReportingAgenda 3
- 4. WHY Employment and Salary Data? 4
- 5. Why employment and salary data? • This data is becoming the “gold standard,” rather than graduation rates • Stakeholders (all types) are calling for this information • Momentum is building for granular data by program • Employment and salary info collected for decades Institutional leaders are asking for the data 5
- 6. Access Institutions applauded for providing access. Graduation Access does not mean success. Thus, a focus on graduation rates. 2000s Employment & Salary Graduation does not mean a student will obtain a job or sufficient salary to repay loans and live. Thus, a focus on employment and salary. 2010s1990s How has the demand changed? 6
- 7. Key stakeholders want this information Students & Families Federal & State GovernmentAccreditors 7
- 8. Momentum & requirements are building FEDERAL SURVEYS • National Survey of Earned Doctorates • National Survey of Graduates and Post- Doctorates • National Survey of Recent College Graduates INSTITUTIONAL ALUMNI SURVEYS Institutional surveys of alumni NACE National Association of Colleges and Employers developed recommended data collection and data analysis methodologies for uniformity GAINFUL EMPLOYMENT REPORTING Federal requirements for two types of programs: 1. all for-profits and 2. certificate programs receiving Title IV aid (including public and not-for-profit) STATE REPORTING Select states (California, Tennessee) require select institutions provide student level employment information. Other states (New Jersey, Missouri, etc.) are considering it 8
- 9. Institutional leaders want to… to create more successful graduates Improve academic programs a competitive advantage Build and maintain ahead of the momentum Respond to and stay 9
- 11. - National sample Limited use to institutions - Limited analyses Conducted for public reports - Restricted access Difficult to gain access to data Federal Surveys Trend data Multiple data collections allow for trend data Publicly Available Federal data studies and results are made available to the public 11
- 12. - Response rates Vary from 2-3% to 75+% - Sensitive topic Alumni may not answer questions - Limited benchmarking Surveys differ across institutions Alumni Surveys Inexpensive Relatively inexpensive to conduct an online survey Institutional control Can decide which questions to ask and the order 12
- 13. - Low response rates Poor information or call times - Lack of motivation Difficulty of obtaining a response may deter desire to call alumni Alumni Phone Calls From an institution employee or student Institutional knowledge can build rapport with alumni 13
- 14. - Institutional collection Each institution must still collect employment data and submit summary information - Misinterpreted directions Inconsistent data collection results in differences between institutions NACE Standard methodology Establishes a standard set of instructions for institutions to follow Benchmarking available Can compare to summary data analyses that are made public 14
- 15. - Limited information 1) All for-profits and 2) Public and private not for profits with Title IV certificate programs - Limited set of students Only Title IV students; military loan deferment students are excluded Gainful Employment Institution & program data Salary data available by required institutions and programs - No detailed salary info Institutions cannot access SSA data 15
- 16. - Differing requirements Institutions serving multiple states have to submit similar, yet different information • Florida: Job placement and wage info 1 to 5 years after graduation • Tennessee: Job placement data at the student-level • California: Job placement and salary info, in and out of field employment • Colorado: Employment rate for ROI • Missouri: The number and percentage of graduates working in-field within year of graduation for the five most recent graduating classes State Reporting Data publicly available Generally required by states, which could be used for benchmarking 16
- 17. - Institutional expertise i3 Group has worked closely with institutional experts to develop standard calling scripts and questions to meet institutional needs i3 Group Can find alumni Accurate contact info and time of day to reach alumni Collect & report key data Institutions receive student level data on a daily basis And more… 17
- 18. THE SOLUTION The i3 Group Approach 18
- 19. Why i3 Group? Nearly 10 years of experience working with nearly 3 million students Representing over 1200 campuses High Quality, High Touch Services Our team is trained for quality and customer service, nothing has a higher priority when speaking to your students Knowledgeable Partner Today we perform employment data collection for higher education institutions with unmatched results Our services are designed to comply with all relevant state, federal, and local regulations Dedication to Building Relationships By reaching out directly to students on behalf of your school, we expand awareness of your focus on student success and help support future engagement Our counselors can connect students directly with your team via 3-way conference calling to immediately resolve any questions or concerns that come up during a contact 19
- 20. location-discovery: Tracing someone who is not findable using last known information. Location-Discovery i3 Group uses sophisticated location-discovery technology. address, email and phone numbers (including cell) and time of day to call Find Best Information continuously evaluate purchased vendors for quality and new vendors offering better services Continuous Evaluation public and purchased data sources Over 30 20
- 21. “What data are provided to the institution?” • Results for each survey question • Earnings can be converted into annual salaries for easier analysis • Updated contact information found through contact with the graduate and location-discovery 21
- 22. “Can alumni take the survey online?” Yes – the i3 Group offers alumni the option to take the survey online via email or by phone when contact is made. 22
- 23. “Can you describe the survey software?” Computer-assisted telephone interviewing (CATI) • Survey and script presented dynamically on screen for each call to allow counselors to easily flow through survey campaign • Real-time annotation of student contacts with notes that can be shared and/or used in future outreach campaigns to make calls more effective 23
- 24. “Who calls alumni and when?” Contact center • Experienced student loan counselors provide telephone surveys • Domestic call center providing quality and supervision • Hours of operation: Monday-Thursday 8am-8pm CST, Friday 8am- 5pm CST • Use of local numbers, which results in 30-40% higher contact rates 24
- 25. THE RESULTS For Institutional Effectiveness and Reporting 25
- 26. Institutional variables Academic Program Gender Race/Ethnicity Location 26
- 27. Survey Completion Date Data collected by i3 Student Level Responses Numerical & Categorical Responses Updated Student Contact Information Data updates are provided to the institution on a daily basis – so you can monitor progress. 27
- 28. Survey questions vary by institutional need • Are you currently employed? • If you are not employed, why? (grad school, not seeking a job, etc.) • Name of current/recent employer and contact info (address, phone number, website, etc.) • Most recent position • Is the position in your field of study? • What is your salary/hourly wage? [Numbers provided as reported and annualized for institutional use.] • Number of hours worked (full vs part-time) What are some sample analyses I can use for my institution? 28
- 29. How does the average salary of XXX program graduates differ based on employment type? How can career services help increase the % of graduates getting jobs in their field? Employed Out of Field Employed In Field $53,337 $63,498 29
- 30. What % of graduates are employed in their field of study in XXX program? What are the characteristics of grads employed in and out of field? Employed Out of Field Employed In Field 56% 41% 30
- 31. In which industries are most of our graduates employed? Business, Admin & Management Education & Training Gov’t & Public Administration Human Services 18% 15% 15% 11% How does this composition compare to our current programs? Should we change our offerings? 31
- 32. What % of graduates are continuing their education and are unemployed? How can we better understand the category “Other?” Active Military Duty Continuing Education Int’l Students Unable to Work in US Other 2% 25% 0% 73% 32
- 33. What is our Net Promoter Score (NPS) among employed graduates? In what ways can we increase the promoters of unemployed graduates? Rating Percentage NPS Categories 0 7 30% 1 1 2 2 3 2 4 3 5 9 6 6 7 11 29%8 18 9 9 41%10 33 Rating Percentage NPS Categories 0 9 35% 1 2 2 3 3 3 4 3 5 11 6 5 7 9 22%8 13 9 6 43%10 36 Employed Unemployed 33
- 34. What are salary gains of graduates who are employed in their field? How can we help students choose a degree that most closely aligns with their desired field of employment? NA $23,485 Does Not Relate Doesn’t Really Relate Not Sure Somewhat Related Very Closely Related $18,962 $3,524 $14,857 $15,062 ($22,963) 34
- 35. Summary Key Points i3 Group can provide: Unparalleled response rates due to location-discovery technology and experience counseling staff. Data to answer internal questions, required compliance requests, for continuous improvement, and accreditation needs. Cost effective and efficient solution. Obtain information on sensitive employment topics. 35
- 36. More Information: Contact us via email or visit the GradSTAT website Brent Givens Jim Crone Kristina (Cragg) Powers, Ph.D. i-3group.com 36
Hinweis der Redaktion
- Below are the RGBs for the primary colors used. For some of the other shades, we adjusted the opacity, and you can see that if you right click on the object and select Format Shape. Green: R (148), G (197), B (59) Blue: R (0), G (174), B (239) Gray: R (63), G (81), B (91) Let me know if you have any questions. Thanks, Naznin
- You might be interested in this session if: You are looking for employment and salary data of your alum. You have been tasked with identifying available methods for collecting employment and salary data. You want to understand the current literature and research to date on alum employment and salary data.
- Senior level administrators, Boards of Trustees/Regents are asking for employment and salary information to respond to/stay ahead of the momentum. Academic leaders want to improve programs and position graduates to be highly sought after by employers. Leaders want to maintain a competitive advantage with the information.
- National Sample – Limited use to institutions since it is a national focus. Limited Analyses – Data analysis is limited analyses conducted for public reports. Restricted Access – In some cases, researchers may be able to obtain permission to the data, but after a lot of effort.
- Limited Benchmarking – Other institutions may not ask questions in a similar way that allows for benchmarking.
- Call from an Institution Employee or Student – Staff who know the institution are making calls.. Low Response Rates - Poor information or call times may cause low response rates. Phone Calling is Difficult – Employees with other job responsibilities or student workers may not want to call alum due to difficulty of obtaining a response.
- Standardized Methodology/ Instructions – Establishes a standard set of methodology and instructions for institutions to follow. Benchmarking Available – Can compare to summary data analyses that are made public. Institutional Collection Needed – Each institution must still collect employment data and submit summary information. Misinterpretation of Directions – Instructions could be subject to misinterpretation with each institution conducting the collection, resulting in some differences between institutions.
- No Detailed Salary Info – Institutions are not permitted access to data provided by SSA.
- Data Publicly Available – States generally require institutions make the data publicly available, which could be used for benchmarking. Speak about other states with similar or same requirements as CA & TN – Get states from Taylore. Ex. California BPPE – if the student does not respond, must be counted as unemployed Tennessee: - require an institution receiving optional expedited authorization "job placement data" instead of "gainful employment data" and "student-level data on enrollment and credential attainment" instead of "statistics on credential attainment". This amendment also requires the institution to provide a comprehensive list of all programs offered at the institution. - web site a direct link to the commission's web site so that consumers and prospective enrollees may become better informed about the institution by evaluating the information required Colorado: - The department of higher education shall Prepare The return on investment report must include the employment rate of undergraduate degree or graduates certificate program. - The number of individual graduates that are not included in the employment rate, with an explanation of why the graduates are excluded from the employment rate. Florida: - job placement and wages 1 to 5 years after graduation percentage of graduates who have attained employment, percentage of graduates enrolled in continued education, licensure passage, average wages of employed graduates Missouri: - coordinating board for higher education shall provide common areas of employment for people who have earned the credential, including estimates of the numbers and types of jobs available in the professions or industries in which people who have earned the credential usually work - The number and percentage of graduates who earned the credential who were working in a field related to their educational program within one year of graduation for the five most recent graduating classes and, for the graduates so employed, their average income - The number of academic years likely required to earn the credential based on statistics for recent graduates
- Can Find Alum – Using existing innovative technology and data, i3 can find accurate contact info and time of day to reach the alum. Collect and Report Key Employment and Salary Info by Alum – Institutions receive student level data for all items asked on a daily basis. Institutional Expertise – While the i3 Group may not be institutional experts, i3 Group works closely with institutional experts to develop the calling script and questions to meet institutional needs.
- Upon placement of graduates demographic information our outbound call center activities will be initiated to verify existing telephone numbers and email addresses provided. Should a telephone number be disconnected or an email address undeliverable additional location-discovery efforts will be initiated I3 uses a proprietary skip tracing process involving numerous data sources and dedicated skip tracing staff. The power behind our locate process is the variety of mutually exclusive data sources used to continually cleanse and verify information. From a roster of over 25 data vendors we continuously evaluate data integrity and cycle accounts with missing or invalid information to the most efficient sources available. The cycle is perpetual and the skip vendors append Potential locates daily.
- Choice of variables in upload file (major, race/ethnicity, SAT/ACT etc.)
- Get rates from operations-macklin
- Institution has the ability to include any variables it would like in the upload file (major, race/ethnicity, SAT/ACT, entry year, etc.)
- Results for each survey question. Earnings are also converted into annual salaries for easier analysis. Updated contact information found through skip tracing.