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Fingertip Knowledge - Electronic Performance Support Systems

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Kelly Condron
Kelly Condron

O/E Learning and LearningGuide co-facilitated this workshop at the Corporate University Week in November 2008. During the three-hour workshop, participants learned how to design and develop “point-of-need” self-instruction for an EPSS via blended, experiential, and hands-on learning methodologies.

BusinessBildung
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Agenda
Is It Performance Support?
How Do You Know It’s Performance Support?
What You Will Learn ,[object Object],[object Object],[object Object],[object Object]
Information Overload
What Do You Need to Know?
What Do You Need to Know?
What Do You Need to Know?
Five Moments of Need ,[object Object],[object Object],[object Object],[object Object],[object Object],Bob Mosher
Addressing the Moment of Need
Find Information When You Need It
Performance Support vs. Instruction
Research Institute of America Retention and Performance Challenge
How Does Performance Support Help? Job Aids & Performance Support | Allison Rossett & Lisa Schafer
How Does Performance Support Help? Job Aids & Performance Support | Allison Rossett & Lisa Schafer
How Does Performance Support Help? Job Aids & Performance Support | Allison Rossett & Lisa Schafer
How Does Performance Support Help? Job Aids & Performance Support | Allison Rossett & Lisa Schafer
Let’s Compare These Learning Solutions
When Is an EPSS the Right Solution? Job Aids & Performance Support | Allison Rossett & Lisa Schafer
EPSS Levels Types of EPSS | Deborah Alpert Sleight | Michigan State University
Designing a Great EPSS!
Steps to Developing an EPSS Learning from EPSS | Roberta A. Rupel
Steps to Developing an EPSS Learning from EPSS | Roberta A. Rupel
Steps to Developing an EPSS Learning from EPSS | Roberta A. Rupel
Steps to Developing an EPSS Learning from EPSS | Roberta A. Rupel
Steps to Developing an EPSS Learning from EPSS | Roberta A. Rupel
LearningGuide Manager – Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object]
LearningGuide EPSS Structure
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You Brian Makowski O/E Learning, Inc. [email_address] 1-248-816-4435 1-800-833-8204 ext. 4435 Kelly Condron O/E Learning, Inc. [email_address] 1-248-816-5884 1-800-833-8204 ext. 5884 John Deligiannis LearningGuide Solutions USA [email_address] 1-312-994-2337
References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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