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ISBT KASHMERE GATE 
a case study
The Kashmere Gate ISBT is operating from a 
developed complex wherein large number of 
government offices and kiosks/shops are also 
existing. Accordingly, the development of 
concept for this ISBT shall have to be planned 
for making provision for hotel, public utilities, 
parking etc. in order to generate maximum 
revenue as permissible in the Master Plan.
A site map of ISBT
External aspects 
• The ISBT has two accesses, one from the road from Shahdara 
and another from Rajghat & Wazirabad.(Ring road). 
• At present,Interstate,DTC & local buses operate from 
Kashmere Gate ISBT. 
• There is only one entrance to the ISBT(from Ring Road) which 
is common for all types of buses,though the bays are 
different. After arrival ,the buses have to take a sharp U-turn 
for the exit point while departing from the bays. This 
entrance is parallel to the metro track on the North-Eastern 
side. 
• Presently, there are 60 active bus bays,31 idle parking spaces 
for buses,14 alighting bus bays,and 12 local bus bays. 
• The bus bays are situated at the ground floor level.
The entrance to the 
terminus from Ring 
Road, with Metro 
Line parallel to it.
The exit to the 
terminus.
ARRIVAL BLOCK 
DEPATURE 
BLOCK
BUS 
MOVEMENT 
CAR ENTRY
Other communications 
• The ISBT has a Metro Station within its premises which is a 
linking station between the Yellow,Red & Blue lines, to 
important destinations like Rajiv Chowk,Dwarka,Dilshad 
Garden etc. 
• The ISBT also has a local bus stand which has 12 local bus 
bays, it is well connected to important places in NCR like 
Ghaziabad,New Delhi Railway Station, Noida & Gurgaon. 
• It also has a CNG auto stand nearby. 
• A prepaid booth is also there for the facility of people arriving 
at odd hours at the terminus.
CONNECTIVITY WITH METRO RAIL
Approach from other parts of Delhi
Passenger movement & Traffic inflow 
Type of Service 
Total Buses Peak Hour (at 10%) 
2008 2008 2018 2028 2048 
Local Buses 765 77 103 132 196 
Interstate Buses 1291 129 173 222 330
Passenger movement & Traffic inflow 
Type of Service 
Kashmiri Gate Anand Vihar Sarai Kale Khan 
Occupancy Foot Fall Occupancy Foot Fall Occupancy Foot Fall 
Local Buses 37 56610 35 79252 47 
37224 
Interstate Buses 31 79802 17 48476 19 
28781
Passenger movement & Traffic inflow 
Boarding 
Auto 26 
Bus 46 
Taxi 4 
Two Wheeler 6 
Car 8 
Metro 10
Passenger movement & Traffic inflow 
Alighting 
Auto 19 
Bus 70 
Taxi 5 
Two Wheeler 0 
Car 2 
Metro 5
Requirement of Bus Bays 
Type of Service 2008 2018 2028 2048 
Local Buses 13 17 22 33 
Interstate Buses 43 58 74 110 
@ at 20 min bay occupancy time for Intercity buses and 10 min bay occupancy time for local buses 
Requirement of Alighting Bays 
Type of Service 2008 2018 2028 2048 
Local Buses - - - - 
Interstate Buses 11 14 19 28 
@ at 5 min bay occupancy 
time
Requirement of Bays, if Boarding and Alighting is common 
Type of Service 2008 2018 2028 2048 
Local Buses 13 17 22 33 
Interstate Buses 65 87 111 165 
@ at 30 min bay occupancy timeInter City Buses and 10 min bay occupancy time for Local Buses 
Requirement of Idle Bays 
Type of Service 2008 2018 2028 2048 
Local Buses - - - - 
Interstate Buses 22 29 37 55
Ground floor-Arrival & Administrative 
block 
D.G.ROOM 
TOILETS 
PUMP 
HOUSE & 
TANK 
ARRIVAL BLOCK 
ROAD PORCH
Ground floor-Link & Departure block 
TICKETING COUNTERS 
RAMP UP
THE BUS BAYS AND 
TICKETING 
COUNTERS. 
THE WHOLE SPACE IS 
NOT WELL 
MAINTAINED AND 
THIS CREATES CHAOS
Second floor-official area 
DIMTS AREA
Spatial Aspects 
• Waiting hall:The ticketing counter and the waiting hall are 
located in the Link Block,the waiting area is huge & spacious 
and has an average seating capacity of 50-70 people at a 
time.
Spatial Aspects 
• Refreshment Area: The refreshment area included numerous 
shops,kiosks,food stalls etc.,which are located on the 
inside,whereas,On the periphery of the Link block,there are 
bus bays.
CAR & TWO 
WHEELER 
PARKING 
LOCAL BUS 
STAND 
PRE-PAID 
AUTO 
PARKING
Schematic Plan
Visual Aspects 
The approach to the bus 
terminus from the Wazirabad 
road.There is a marked 
absence of good signages 
,though it is mentioned that 
this is the entrance for buses 
only, two wheelers also enter 
the premises at times due to 
confusion.
Due to lack of proper Auto 
stands, autorickshaws are 
sometimes parked near 
entrance causing 
hindrance to traffic flow 
and pedestrian movement, 
which is not visually 
appealing.
Due to lack of access to 
daylight ,the waiting hall 
remains dark even in the 
daytime. Though the 
space is huge, the visual 
appeal is lacking.
Positive aspects 
• It is located at the intersection of NH-24 & NH-28 
,which makes the terminus easier to approach by 
road. 
• Due to the construction of a flyover to Shahdara, the 
access has become easy with reduced traffic jams. 
• Different circulation spaces for diff. type of vehicles. 
• Provision of refreshment joints. 
• Provision of a waiting area with a large capacity 
of seating with proper display to navigate the 
occupants. 
• Well connected to other parts of the city by a 
network of metro, prepaid taxis / autos & local 
buses. 
• Disable friendly, ramps provided.
Positive aspects 
•Provision of Ticket counters at the waiting area 
•The staff area and the passenger area are at different 
floors. 
•Provision of a workshop. 
•Presence of overhead foot bridges. 
•Police control room. 
•The local buses coming from the western side of the 
bus stand come enter and exit from the same side
Negative Aspects 
• No re-fuelling stations. 
• Public urinals at the main pedestrian entrance, 
creates an unwelcoming environment. 
• Signage problems-The lack of proper signage is a 
noticeable & negative aspect of this ISBT.Being the 
oldest ISBT in Delhi, there should be proper signage. 
The lack of signage makes it difficult for passengers 
while boarding the buses to longer destinations. 
• Same entrance for the staff and the visitors.
PROPOSED UPGRADATION & 
RENOVATION OF INTER-STATE BUS 
TERMINUSES IN DELHI 
BY 
DIMTS 
Delhi Integrated Multi-Modal Transit System Limited
• Delhi Integrated Multi-Modal Transit System Limited (DIMTS), a joint 
venture company between Infrastructure Development Finance Company 
Limited, India s premier infrastructure advisory ‟ group, and Government of 
National Capital Territory of Delhi (GNCTD), has been set up with an 
objective to augment public transport in Delhi through a city-wide 
integrated multi-modal network of mass transit system/s. It aims to 
provide user friendly public transport services and to set up a mechanism 
for growth of public transport to keep pace with growth in demand. 
• Following Inter-State Bus Terminals (ISBTs) are operating in Delhi at 
present : 
• a. Anand Vihar 
• b. Kashmere Gate 
• c. Sarai Kale Khan 
The Project planning and implementation would have two distinct 
components: Bus Terminal Area ,Commercial Area.
The further planning/renovation of these ISBT’s shall 
be sustainable and shall be based on the following 
broad parameters: 
• design period of 40 years 
• interconnectivity between various modes of 
transport and the proposed mass transit system 
• requirements for bus bays, fuel station and 
maintenance depot 
• facilities and amenities required for passengers 
• passenger vehicle parking 
• circulation pattern- flow of passengers, buses 
quantum and nature of commercial space Idle 
parking of buses/ cars 
• Commercial space.
The architectural design of the bus terminal shall give it the facet 
of a quality/ signature building having an efficient operation of the 
bus system. The design of the bus system shall be based on 
following features: 
•Segregated traffic movement in terms of type, flow and function 
• Segregation of terminal and non-terminal activities/ traffic; 
• Unidirectional flow of all modes of transport; 
•Pedestrian traffic shall not conflict with other modes of 
transport. 
• Co-ordination of different activities in terms of functional and 
spatial inter-relationships 
•Timely dissemination of vehicular and related necessary 
information to passengers 
• Provision of necessary facilities/utilities to meet the requirement 
of all user groups 
•Adequate parking private vehicles.
EXISTING PLAN-ISBT 
KASHMERE GATE
PROPOSED PLAN-ISBT 
KASHMERE GATE

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Isbt kashmere gate 2

  • 1. ISBT KASHMERE GATE a case study
  • 2. The Kashmere Gate ISBT is operating from a developed complex wherein large number of government offices and kiosks/shops are also existing. Accordingly, the development of concept for this ISBT shall have to be planned for making provision for hotel, public utilities, parking etc. in order to generate maximum revenue as permissible in the Master Plan.
  • 3. A site map of ISBT
  • 4.
  • 5. External aspects • The ISBT has two accesses, one from the road from Shahdara and another from Rajghat & Wazirabad.(Ring road). • At present,Interstate,DTC & local buses operate from Kashmere Gate ISBT. • There is only one entrance to the ISBT(from Ring Road) which is common for all types of buses,though the bays are different. After arrival ,the buses have to take a sharp U-turn for the exit point while departing from the bays. This entrance is parallel to the metro track on the North-Eastern side. • Presently, there are 60 active bus bays,31 idle parking spaces for buses,14 alighting bus bays,and 12 local bus bays. • The bus bays are situated at the ground floor level.
  • 6. The entrance to the terminus from Ring Road, with Metro Line parallel to it.
  • 7. The exit to the terminus.
  • 10. Other communications • The ISBT has a Metro Station within its premises which is a linking station between the Yellow,Red & Blue lines, to important destinations like Rajiv Chowk,Dwarka,Dilshad Garden etc. • The ISBT also has a local bus stand which has 12 local bus bays, it is well connected to important places in NCR like Ghaziabad,New Delhi Railway Station, Noida & Gurgaon. • It also has a CNG auto stand nearby. • A prepaid booth is also there for the facility of people arriving at odd hours at the terminus.
  • 12. Approach from other parts of Delhi
  • 13. Passenger movement & Traffic inflow Type of Service Total Buses Peak Hour (at 10%) 2008 2008 2018 2028 2048 Local Buses 765 77 103 132 196 Interstate Buses 1291 129 173 222 330
  • 14. Passenger movement & Traffic inflow Type of Service Kashmiri Gate Anand Vihar Sarai Kale Khan Occupancy Foot Fall Occupancy Foot Fall Occupancy Foot Fall Local Buses 37 56610 35 79252 47 37224 Interstate Buses 31 79802 17 48476 19 28781
  • 15. Passenger movement & Traffic inflow Boarding Auto 26 Bus 46 Taxi 4 Two Wheeler 6 Car 8 Metro 10
  • 16. Passenger movement & Traffic inflow Alighting Auto 19 Bus 70 Taxi 5 Two Wheeler 0 Car 2 Metro 5
  • 17. Requirement of Bus Bays Type of Service 2008 2018 2028 2048 Local Buses 13 17 22 33 Interstate Buses 43 58 74 110 @ at 20 min bay occupancy time for Intercity buses and 10 min bay occupancy time for local buses Requirement of Alighting Bays Type of Service 2008 2018 2028 2048 Local Buses - - - - Interstate Buses 11 14 19 28 @ at 5 min bay occupancy time
  • 18. Requirement of Bays, if Boarding and Alighting is common Type of Service 2008 2018 2028 2048 Local Buses 13 17 22 33 Interstate Buses 65 87 111 165 @ at 30 min bay occupancy timeInter City Buses and 10 min bay occupancy time for Local Buses Requirement of Idle Bays Type of Service 2008 2018 2028 2048 Local Buses - - - - Interstate Buses 22 29 37 55
  • 19. Ground floor-Arrival & Administrative block D.G.ROOM TOILETS PUMP HOUSE & TANK ARRIVAL BLOCK ROAD PORCH
  • 20. Ground floor-Link & Departure block TICKETING COUNTERS RAMP UP
  • 21. THE BUS BAYS AND TICKETING COUNTERS. THE WHOLE SPACE IS NOT WELL MAINTAINED AND THIS CREATES CHAOS
  • 23. Spatial Aspects • Waiting hall:The ticketing counter and the waiting hall are located in the Link Block,the waiting area is huge & spacious and has an average seating capacity of 50-70 people at a time.
  • 24. Spatial Aspects • Refreshment Area: The refreshment area included numerous shops,kiosks,food stalls etc.,which are located on the inside,whereas,On the periphery of the Link block,there are bus bays.
  • 25. CAR & TWO WHEELER PARKING LOCAL BUS STAND PRE-PAID AUTO PARKING
  • 27. Visual Aspects The approach to the bus terminus from the Wazirabad road.There is a marked absence of good signages ,though it is mentioned that this is the entrance for buses only, two wheelers also enter the premises at times due to confusion.
  • 28. Due to lack of proper Auto stands, autorickshaws are sometimes parked near entrance causing hindrance to traffic flow and pedestrian movement, which is not visually appealing.
  • 29. Due to lack of access to daylight ,the waiting hall remains dark even in the daytime. Though the space is huge, the visual appeal is lacking.
  • 30. Positive aspects • It is located at the intersection of NH-24 & NH-28 ,which makes the terminus easier to approach by road. • Due to the construction of a flyover to Shahdara, the access has become easy with reduced traffic jams. • Different circulation spaces for diff. type of vehicles. • Provision of refreshment joints. • Provision of a waiting area with a large capacity of seating with proper display to navigate the occupants. • Well connected to other parts of the city by a network of metro, prepaid taxis / autos & local buses. • Disable friendly, ramps provided.
  • 31. Positive aspects •Provision of Ticket counters at the waiting area •The staff area and the passenger area are at different floors. •Provision of a workshop. •Presence of overhead foot bridges. •Police control room. •The local buses coming from the western side of the bus stand come enter and exit from the same side
  • 32. Negative Aspects • No re-fuelling stations. • Public urinals at the main pedestrian entrance, creates an unwelcoming environment. • Signage problems-The lack of proper signage is a noticeable & negative aspect of this ISBT.Being the oldest ISBT in Delhi, there should be proper signage. The lack of signage makes it difficult for passengers while boarding the buses to longer destinations. • Same entrance for the staff and the visitors.
  • 33. PROPOSED UPGRADATION & RENOVATION OF INTER-STATE BUS TERMINUSES IN DELHI BY DIMTS Delhi Integrated Multi-Modal Transit System Limited
  • 34. • Delhi Integrated Multi-Modal Transit System Limited (DIMTS), a joint venture company between Infrastructure Development Finance Company Limited, India s premier infrastructure advisory ‟ group, and Government of National Capital Territory of Delhi (GNCTD), has been set up with an objective to augment public transport in Delhi through a city-wide integrated multi-modal network of mass transit system/s. It aims to provide user friendly public transport services and to set up a mechanism for growth of public transport to keep pace with growth in demand. • Following Inter-State Bus Terminals (ISBTs) are operating in Delhi at present : • a. Anand Vihar • b. Kashmere Gate • c. Sarai Kale Khan The Project planning and implementation would have two distinct components: Bus Terminal Area ,Commercial Area.
  • 35. The further planning/renovation of these ISBT’s shall be sustainable and shall be based on the following broad parameters: • design period of 40 years • interconnectivity between various modes of transport and the proposed mass transit system • requirements for bus bays, fuel station and maintenance depot • facilities and amenities required for passengers • passenger vehicle parking • circulation pattern- flow of passengers, buses quantum and nature of commercial space Idle parking of buses/ cars • Commercial space.
  • 36. The architectural design of the bus terminal shall give it the facet of a quality/ signature building having an efficient operation of the bus system. The design of the bus system shall be based on following features: •Segregated traffic movement in terms of type, flow and function • Segregation of terminal and non-terminal activities/ traffic; • Unidirectional flow of all modes of transport; •Pedestrian traffic shall not conflict with other modes of transport. • Co-ordination of different activities in terms of functional and spatial inter-relationships •Timely dissemination of vehicular and related necessary information to passengers • Provision of necessary facilities/utilities to meet the requirement of all user groups •Adequate parking private vehicles.