A presentation by Matthias Gaiser, Senior Software Engineer at K15t Software, on collaborating in JIRA across department and B2B boundaries using Backbone Issue Sync.

1. BRIDGING THE GAP:
TEAM COLLABORATION IN JIRA
with Backbone - Issue Sync for JIRA

2. Atlassian Expertise
Since 2002!
Hello my name is
Matthias

7. IT-Team
Software-Team
Business-Team

8. External-Team

9. BRIDGING THE GAP:
TEAM COLLABORATION IN JIRA
with Backbone - Issue Sync for JIRA

10. External-Team

11. #1 Provide Access To JIRA

12. #2 Use a Shared Cloud Instance

13. #3 Manual Replication

14. a lot of companies work like that
Believe it or not

15. #4 Synchronization

16. On the Same Page
Complete Control
Workflows Without Borders
Trusted and Proven
Fast Liftoff

17. Bi-Directional Integration
What to Sync - Define JQL
Issue Types and Fields
Comments and Attachments
Distributed Workflow

18. JIRA-TO-JIRA INTEGRATION
JIRA SERVICE DESK SCENARIO
PUBLIC-PRIVATE SYSTEM SCENARIO
SUPPLIER / OUTSOURCING SCENARIO

20. Business-Team
Customer
IT-Team
Agents
Developer-Team
Collaborators

21. IT-Team Developer-Team
Agents
Business-Team
Customer Collaborators

22. IT-Team Developer-Team
Agents
COLLABORATION GAP
Different Requirements
> Workflows
> Fields
> Custom JIRA Project
Linked Issues
Collaborators

23. IT-Team Developer-Team
Agents
COLLABORATION GAP
Deployment
> Public vs. Private
installation
Outsourcing
> 2nd and 3rd level
Collaborators

24. BRIDGING THE GAP:
TEAM COLLABORATION IN JIRA
with Backbone - Issue Sync for JIRA

26. CollaboratorsAgents
On the Same Page
Complete Control
Workflows Without Borders
Trusted and Proven
Fast Liftoff

27. Bi-Directional Integration
What to Sync - Define JQL
Issue Types and Fields
Comments and Attachments
Distributed Workflow
CollaboratorsAgents

28. JIRA-TO-JIRA INTEGRATION
JIRA SERVICE DESK SCENARIO
PUBLIC-PRIVATE SYSTEM SCENARIO
SUPPLIER / OUTSOURCING SCENARIO
CollaboratorsAgents

29. Business-Team IT-Team Developer-Team
Customer Agents Collaborators

30. Technical Details

31. JIRA
DEVELOPED IN AN ENTERPRISE PROJECT
JIRA

32. JIRA COMPATIBILITY BY DESIGN
JIRA
REST API
JIRA REST API
2.0
v6.2 v7.x

33. READY FOR CLOUD
JIRA
REST API
Cloud
LATEST
JIRA REST API
v6.2
2.1

34. READY FOR ENTERPRISE
JIRA
REST API
v6.2 v7.x
JIRA
REST API
E-Mail
2.soon

35. BACKBONE SERVER
JIRA
REST API
v6.x

36. Roadmap

37. 2.0
JIRA-to- JIRA (Server -to- Server)
JIRA ServiceDesk -to- JIRA (Server -to- Server)
Issue Type Mappings
Field Mappings
Workflow Mappings
Comments
Attachments

38. 2.1
JIRA-to- JIRA (Server -to- Cloud)
JIRA ServiceDesk -to- JIRA (Server -to- Cloud)

39. 2.2
Attachment Filters
Copy Integrations

40. 2.soon
Distributed Configuration (E-Mail Binding)
Fine grained Permission Checking
Trusted Comments (user impersonation)
K15t Licensing Scheme

41. Atlassian Expertise
Since 2002!
info@k15t.com