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The Financial Impact of a
        Loss of Employee Engagement
03.19.12
Findings from a Recent Gallup Poll


        Level of             4th Qtr        1st Qtr         2nd Qtr         3rd Qtr
      Engagement              2010           2011            2011            2011

       % Engaged               28              30             30              29

    % Not Engaged              53              52             51              52
                                                                                        71%
       % Actively
                               19              18             19              19
       Disengaged




   Source: Gallup Consulting, Majority of American Workers Not Engaged in their Jobs,
   October 28, 2011
Potential Sources of Employee Lack of Engagement
• Lack of effective leadership
• Unhealthy organizational culture
   •   Burearacracy
   •   Silo mentality
   •   Micro-management
   •   Blame
   •   Lack of accountability

• Lack of an inspiring vision
• Lack of shared values
• Lack of inspiring work
• Lack of effective communication
Why It Really Matters!
  Beyond the fact that engaged employees are:
     •   More productive
     •   Contribute more to profitability
     •   More focused on safety
     •   Absent less often

  Engaged organizations have 3.9 times the earning per share
  growth (EPS) when compared to organizations with lower
  levels of employee engagement.



  Source: Gallup Consulting, Employee Engagement, A Leading Indicator of Financial Performance
  March 19, 2012
The Evolution of Employee Engagement:

Time for
 a new
  hire            Quadrant 1                                Quadrant 2
                 Engaged but                            Fully Engaged and
               Not Yet Competent                         Fully Competent

           Recruit, Select, Hire and Train.      Highly productive and effective.


                  Quadrant 4                              Quadrant 3
               Disengaged and                           Disengaged and
             No Longer Competent                 Still Somewhat Competent
                  This too requires                Recruits others to join in.
                   manager time                 Requires a significant amount of
                                                        manager time.
                   Quit or Fire??

                                              Adapted from a model created by Judy Suiter of Competitive Edge, Inc.
Calculating the Cost to Your Organization:
 Total Number of Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
 x Percentage of Employees in Quad. 3 . . . . . . . . . . . . . . . . . x 71%
 Estimated Number of Employees in Quad. 3 . . . . . . . . . . . . . . .106.5
 x Average Monthly Compensation of Emp. In Quad.3. . . . . . $2,500
 Estimated Average Monthly Payroll for Emp. In Quad. 3 . . $266,250
 X Percentage of Lost Effectiveness (100% - 70%) . . . . . . . . . . . 30%
 Estimated Monthly Cost of the Individuals in Quad. 3 . . . . . $79,875
 Estimated Annual Cost of the lost productivity of the
         Individuals in Quad. 3 . . . . . . . . . . . . . . . . . . . . . .$958,500
For more information about our programs to
enhance engagement in your organization, please
contact us at:


          Level Up Leadership, Inc.
            Office: 919-510-0426
        Joy’s Mobile: 919-609-0704
        www.levelupleadership.com
        joy@levelupleadership.com

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Cost of Lost Productivity - March 2012

  • 1. The Financial Impact of a Loss of Employee Engagement 03.19.12
  • 2. Findings from a Recent Gallup Poll Level of 4th Qtr 1st Qtr 2nd Qtr 3rd Qtr Engagement 2010 2011 2011 2011 % Engaged 28 30 30 29 % Not Engaged 53 52 51 52 71% % Actively 19 18 19 19 Disengaged Source: Gallup Consulting, Majority of American Workers Not Engaged in their Jobs, October 28, 2011
  • 3. Potential Sources of Employee Lack of Engagement • Lack of effective leadership • Unhealthy organizational culture • Burearacracy • Silo mentality • Micro-management • Blame • Lack of accountability • Lack of an inspiring vision • Lack of shared values • Lack of inspiring work • Lack of effective communication
  • 4. Why It Really Matters! Beyond the fact that engaged employees are: • More productive • Contribute more to profitability • More focused on safety • Absent less often Engaged organizations have 3.9 times the earning per share growth (EPS) when compared to organizations with lower levels of employee engagement. Source: Gallup Consulting, Employee Engagement, A Leading Indicator of Financial Performance March 19, 2012
  • 5. The Evolution of Employee Engagement: Time for a new hire Quadrant 1 Quadrant 2 Engaged but Fully Engaged and Not Yet Competent Fully Competent Recruit, Select, Hire and Train. Highly productive and effective. Quadrant 4 Quadrant 3 Disengaged and Disengaged and No Longer Competent Still Somewhat Competent This too requires Recruits others to join in. manager time Requires a significant amount of manager time. Quit or Fire?? Adapted from a model created by Judy Suiter of Competitive Edge, Inc.
  • 6. Calculating the Cost to Your Organization: Total Number of Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 x Percentage of Employees in Quad. 3 . . . . . . . . . . . . . . . . . x 71% Estimated Number of Employees in Quad. 3 . . . . . . . . . . . . . . .106.5 x Average Monthly Compensation of Emp. In Quad.3. . . . . . $2,500 Estimated Average Monthly Payroll for Emp. In Quad. 3 . . $266,250 X Percentage of Lost Effectiveness (100% - 70%) . . . . . . . . . . . 30% Estimated Monthly Cost of the Individuals in Quad. 3 . . . . . $79,875 Estimated Annual Cost of the lost productivity of the Individuals in Quad. 3 . . . . . . . . . . . . . . . . . . . . . .$958,500
  • 7. For more information about our programs to enhance engagement in your organization, please contact us at: Level Up Leadership, Inc. Office: 919-510-0426 Joy’s Mobile: 919-609-0704 www.levelupleadership.com joy@levelupleadership.com