1. Proposal to Provide Learning & Development
Interventions
Cost-efficient Employee Training Solutions
2015

2. Outline
 Overview
 Creating a Learning Culture
 Our Training Interventions
 References
2

3. Overview
 In 50+ years of operations, the bank has
evolved from the nation’s pre-eminent
investment banking institution to a fully-
fledged commercial bank; following the
2006 consolidation of the Nigerian banking
industry.
 The bank is widely acclaimed as “the one-
customer bank” because of its unique
customer-centric services
 Her employees are a key ingredient to the
successes the Bank has enjoyed to date; as
such sustaining their drive and commitment
to its course remains foremost in her long
term plans
 Norland Technology Limited is a
business support services firm
 15+ years as a premier Human Resource
services provider
 Multi-national and indigenous firms
 Core competence in Human Capital
Development and People Solutions
 Seeks a rewarding and enduring
partnership on:
 Providing end-end Training solutions that
will reposition the Bank’s brand for the
better
Prospects name Norland Technology Limited
3

4. Overview…..
 There is no denying that an engaged, skilled and motivated workforce is
essential to growth. Today, organizations must drive toward strategic
outcomes and measurable improvements in their business operations
 A greater focus on her human capabilities by virtue of developing their competencies and skill
sets has never been more important in helping it deliver on its goals
 To position themselves as an employer of choice, must rethink its HR
programs to be more goal-oriented. They must have the right leaders, imbibe
the right culture and best practices akin to today’s work standards.
 To bring this to fruition, a move from a tactical Human Resource process to a more
strategically focused effort is imperative…and there is no other way to do so but to improve
the abilities of its workforce by providing them with training options that would help them
thrive at their assigned tasks
4

5. Creating a Learning Culture
 As organizations strive to remain significant in today’s global economy, differentiation
on the basis of the skills, knowledge, and motivation of their workforce has taken on
increasing importance. The need for employees (critical elements) to be trained and
retrained has never been more emphasized.
 Norland Technology sets the standard in providing Professional courses (customized and implant)
for client-employees
 Programmes are delivered by experienced Faculty professionals
 Support for your business during and after the training
 Many of our programmes are scenario-based, and can be delivered in-house to help tailor the course more closely to
your needs.
 Learning and development requires the same rigour and attention as any other
management task. With that in mind, we will manage the entire process to ensure we
deliver the right people with the right skills at the right time which ultimately will
translate to delivering Sterling Bank’s objectives now and in the future.
5
Norland Technology Limited

6. Creating a Learning Culture
 Our value proposition lies in designing Human Capital Development
interventions which focuses on the development of a skilled workforce and
the expansion of human capabilities through high-quality systems of
education, training and lifelong learning
 Our Training solutions are guaranteed to help employees of the bank ‘retool’ for the
modern business era—that way productivity levels are on the increase, employees are
engaged and its top talents are retained.
6

7. Our Training Interventions
 Custom-made Courses/In-plant Training
 We design specialized programmes for organizations to address peculiar needs and
issues linked to their business strategy and organization culture. The programmes
are developed with strict focus on the organizations’ requirements and budget.
 Open Subscription Courses
 These are carefully selected, researched and developed high impact courses that
will meet your training needs. Our classes will give participants, among other
benefits, the opportunity to meet and share experiences with people from various
organizations, businesses and locations
 Retreats
 We organize management and team retreats at different locations. We will manage
the entire process - from planning to execution, and provide all necessary tools and
guide to ensure a hitch-free and memorable event.
7

8. Our Training Interventions
 On-Boarding Programs
 On-boarding is a strategic process of bringing a new employee to the organization
and providing information, trainings, mentoring and coaching through out the
transition. Research and conventional wisdom both suggests that employees get
about 90days to prove themselves in a new job. The faster the new hires feel
welcome and prepared for their jobs, the faster they will be able to contribute to
achieving the firms objectives
 Training Centre
 Our facility is the perfect venue for your seminars, meetings, trainings and retreats.
Our centre features the latest in comfort and state-of-art equipment with rich and
well-stocked reference library.
8

9. Management Fee
9
 Our fees will be provided when dealing
with specifics, as the Training solutions
vary with timescale and expectations..

10. About Us
 We are a leading Business Support Services
provider with specialist interests in Human
Capital development and People Solutions. For
over years we have provided hands-on
business support solutions to the Private and
Public sectors of the economy.
 Our antecedents have demonstrated overtime
that our solutions are widespread and have
brought about positive measurable impact to
people and organizations.
 Our “value proposition” is based on a deep
understanding of drivers of high performing
businesses and required business solutions
that supports it.
10
 We assist clients define/revalidate their
business strategy, design,
optimize/improve business processes,
and strategically position them for
success.
 Our strategy focus is on enabling clients
deliver continuing value to stakeholders.
 We leverage our expertise and strategic
alliances to support businesses.

11. Our Core Values (E. Q. U. I. P3 Value System)
11
Excellence
Quality Service
People Partnership
Integrity
Professionalism

12. 12
Organizational Structure and Capabilities

13. Emmy Ibikunle, Managing Director
13
Identity
• Mary started the firm in 1999 after 15 years working in
Anderson Consulting (KPMG)
• Responsible for developing and driving firm’s overall business
strategy
• Member, Institute of Directors (IoD)
• Board Member, Nigerian American Chamber of Commerce
(NACC)
• Passionate Life coach
Certifications
• BSc. in Business Administration - University of Lagos
• Honorary Ph. D in Business Administration - University of
Marlborough
Experience
• Extensive knowledge of the critical elements
necessary to drive business profitability
• Consultation on business activities for global
clients – Lufthansa, Apple, Citibank, GTB,
Samsung, Dresser-rand, Blackberry .
• Executive selection process – Citibank, Mansard
• Designed the strategic blueprints that were
successful in gaining appreciable market share in
the HR Outsourcing sub-sector
• Responsible for start-up and management of
KPMG business support services unit
• Training & Development of key staff – Dresser
Rand, Cornerstone, Stanbic IBTC.
• Developed strategic ‘Town Hall’ platforms for
AMCON and the NCC (project in view)
• Instrumental in bringing to the European market
NITEL’s recent privatization initiatives
Awards
• Dr Kwame Nkrumah Outstanding Merit Award
• Award of Honours – Institute of Administrative Management of
Nigeria.

14. Joseph Babatunde, Training Coordinator
14
Identity
• Joseph is a Trainer Par Excellence
• Since joining the firm he has headed the
Learning & Development unit within the firm
Coordinating out-bound client trainings
• Passionate about Human Capital development
Certifications
• MBA. Human Resourses – Ladoke University
Experience
• Directly responsible for the go-to-market
planning, strategy and execution of a
number of Learning & Development
projects
• Co-led (with HRBP)
development/implementation of
training/learning/organization development
strategies
• Designed and developed a number of On-
boarding programmes for client-employees
to bring them up to speed with companies
expectations, notably, Dresser Rand,
Cornerstone
• Designed and implemented programs to
meet organizational goals and that of
delegate-employee needs.
• Training & Development of key staff –
Stanbic IBTC, Skye Bank, NLNG, WAPIC,
Diamond Bank, Access Bank

15. Limited
Business Support Services
References