Chatbots have come a long way in 50 years. The first chatbot, called Eliza, was developed in 1966 and used simple pattern matching to hold conversations. Now, major tech companies are integrating chatbots into popular messaging platforms like Facebook Messenger, making them accessible to billions of users. While early chatbots introduced by Facebook still have limitations, the technology continues to improve. In the future, chatbots could perform tasks like providing insurance quotes, assisting with accidents, or listing available jobs directly within messaging applications. This integration could significantly disrupt how customers interact with businesses.