Frank Drug Store aims to provide comprehensive medication management to patients. It will track patient records electronically and conduct biannual feedback sessions. The business plan forecasts costs, including software, licenses, and association dues. It estimates patient volume, revenues, and expenses to evaluate the practice's cost-effectiveness. The conclusion outlines strategies to increase patient and pharmacist satisfaction through innovative services and analyzing surveys.

1. Running Head: Business Plan
1
Business Plan
Introduction:
Frank Drug Store is a newly opened medicine store which
specializes in OTC and Prescription Drugs. It aims at providing
comprehensive medication therapy management services that
will help to reduce drug therapy issues and provide efficient
education and knowledge to the patient on their medications and
disease states. The focus will be on working mutually with the
patient in order to succeed in managing their chronic condition.
(Campbell R.McConnell, Stanley L. Brue, 2008).
The growing demand of Medicaid and its services also
demands for availability of actual and real medications at the
required rates. Patients are seen to get cheated and theft by
many drug houses which has led to discrepancies and issues
among individuals. It becomes increasingly important to plan
and schedule each and every resource and set prices of the

2. medicines that attract more number of customers keeping into
account the quality and performance.
Pharmacist possessing a current license is liable to practice
pharmacy and did not need to have experience in practice and
are eligible to apply for the post. But the pharmacist should be
inclined towards community pharmacy practice residency and
have Certified Disease Manager credentials in some common
diseases like diabetes, asthma, dyslipidemia, and
anticoagulation.
Evaluation of the practice will be done by measuring the
percentage of patients visiting the store and the amount of
satisfaction achieved. IT application software’s will be used for
record keeping and billing. Automated software’s will be
installed to retrieve and track data related to patient records.
The firm will also conduct a feedback session of Patients twice
a year to take their ideas and implement changes accordingly to
promote improvement. (Campbell R.McConnell, Stanley L.
Brue, 2008).
Pharmacists who will be hired should be members of both
state based and national based pharmacy organizations so that
they have hands on magazines and periodicals that ensure up-to-
date knowledge to build skills. The Pharmacist should also be
familiar with the national guidelines of major disease states
which will help provide patient treatment based on medicines as
per national guidelines. (Wendy Stark Jay Laudato, 2012).
Standard of care:
Patients will receive a comprehensive medication history,
including OTC and herbal preparations and the process will help
to identify any drug therapy problems that need to be assessed.
Chronic disease will be taken into consideration to assess the
present level of knowledge of the disease. Therefore, patients
and providers will mutually work to achieve targeted goals.
Communications provided:
The main reason behind the shortage of providers and
increased demand for capable medicine providers is due to lack
in proper achieving proper levels of communicability. These

3. will include interactivity with the patient and will comprise
with a list of medications with indications and providers to be
kept in the wallet that will be shown to the medical providers.
Communications made to the prescriber will be a brief
summary of the visits produced by the record keeping software.
It will include the medicine lists and will also address the drug
therapy issues that need to be resolved by the prescriber. The
prescriber will be further informed about the medicines
provided. This process will require information from the
patients’ medical chart and the medicines that the prescriber
will order next. (Wendy Stark, Jay Laudato, 2012).
Goals:
As far as goals are concerned present time practices will
take place for 80 hours per week. Patients will be supplied with
medications and the store will remain open for 14 hours a day.
Later, when the store will start working at full flow, then the
hours can be extended and more pharmacists would be hired for
providing 24*7 services to individuals.
Frank Drug Store plans to have a contract agreement to
utilize their physical space in the pharmacy. Under this
agreement, the present pharmacy agrees to provide internet
access for documentation and billing claims. Frank Drug Store
will then agree to provide professional liability insurance. The
software vendors will be hired who will help to provide
information to forecast the potential revenue and the amount of
expenditure required for its functioning. Frank Drug Store will
thus retain all rights to the patient records generated from this
practice.
References available and required. (Campbell R.McConnell,
Stanley L. Brue, 2008).
Currently, Frank Drug Store has a PDA loaded with special
drug information, software, along with identifying-drug
software and pharmacists’ letter. Internet access will need to be
installed as this will provide access to many references which
will include the latest national guidelines for most common
disease. Frank Drug Store will also pay for membership charges

4. that linked with national and state pharmacy associations.
Further additional references will also get added if required for
practice growth. (Wendy Stark Jay Laudato, 2012).
Appointment scheduling:
The firm will also provide a choice of appointments and
the patients taking an appointment will be issued a book that
will be present in the pharmacy with any of the pharmacy staff
who will handle the patient on the proposed schedule. Any
unscheduled time will be used to serve all patients according to
their arrivals and will be provided will the medicines they
require.
Finance
Appointments will generate billable events that will be
billed to the individuals or the patients. In special cases the
store can also provide extra facilities to the patients and five
certain medicines free of cost to help the person in need. The
firm will aim at selling a number of units possible to increase
the rate of sales and incur profits and revenues in the upcoming
years. Achieving ability to pay $100 per hour for the employees
and increase time devoted per week will be the future targets.
Long term goal comprises practicing the current criteria’s for
60% of the time and 40% of the time for conducting dispensing.
Costs are estimates of costs incurred by the firm in establishing
and maintaining the business have been provided, with the
details of salary and contract terms needs to do with vendor
companies. (Covello and Hazelgren, 2007).
Costs to deliver the service:
i. Advanced Education for pharmacists: $800
ii. Software’s: $250 annually
iii. Drug index: $40 annually
iv. National Pharmacy Association membership: $300 annually
v. State Pharmacy Association membership: $300 annually
vi. Pharmacist’s letter: $60 annually
vii. Consultants: $60 annually
viii. Laptop: $1100
ix. Pharmacist license: $140 annually

5. x. Preceptor license: $90 for every 3 years
xi. $40 for documentation and billing software
xii. High-speed internet service: $600 per month
Conclusion:
The paper addresses the functionalities and steps to be
implemented by the firm depending on the prevailing market
conditions. In conclusion, I would like to state that the country
is in a great position to deliver services according to the
requirements. Therefore the following practices will help yield
best results if implemented properly. (Covello and Hazelgren,
2007).
i. Planning innovative practice that can market to patients and
prospective pharmacists
ii. Increase in front store sales
iii. Ability to attract and RETAIN new pharmacists
iv. Increase patient satisfaction which can be done by analyzing
patient surveys
v. Increases pharmacist’s job satisfaction and motivate them to
deliver their best according to their knowledge so as to help
patients cure diseases and promote diversity
vi. The firm will take risks to explore new sources of revenue
without harming the firm through incorporating low financial
risks
vii. Finally become a national and worldwide leader in the
health care industry, giving Tuff competitions to the
competitors by delivering optimum levels of services of
pharmacy care
Reference:
1. Campbell R.McConnell, Stanley L. Brue Copyright (c) the
McGraw-Hill Companies, (2008). Economics, 17eEconomics,

6. 17eISBN: 9780073126630
2. Wendy Stark, Jay Laudato, (2012). Establishing On-Site
Pharmacy Services in a Community Health Center: A Case
Study. Retrieved from:
http://nyshealthfoundation.org/uploads/resources/pharmacy-
services-community-health-center-case-study-march-2012.pdf
3. Covello and Hazelgren, (2007). Writing a Business Plan for a
New Pharmacy Service. Retrieved from:
https://www.pharmacist.com/sites/default/files/files/mtm_writin
g_business_plan.pdf
Macroeconomic Policy & Implications Paper
Purpose of Assignment
This assignment builds on the economic principles addressed in
the first paper submitted for Week Two. It allows students to
see through applying the connection between those underlying
principles and how they interact with one another within the
scope of health care and within a health care business. Students
make considerations and decisions on how to run their business
based on macroeconomic indicators and cost-effectiveness
analyses.
Resources Required
Week Two assignment--Business Proposal Project Paper
Library articles and sources that the student finds.
Grading Guide
Content
60 Percent

7. Points Available
X
· The paper builds upon Week Two Business Proposal Project
Paper.
· Macroeconomic trends are predicted based on findings of GDP
growth, inflation, and unemployment levels. The paper also
explains how these levels affect the industry and the firm.
· A cost-effectiveness analysis is conducted on the service
provided by projecting patient volume, revenue, and expenses,
as well as by identifying quantified resulting indirect benefits.
Organization / Development
20 Percent
Points Available
X
· The paper is no more than 1,050 words in length.
· Paragraph transitions are present, logical, and maintain the
flow throughout the paper.
· The tone is appropriate to the content and assignment.
· Sentences are complete, clear, and concise.
· Sentences are well constructed, strong, and varied.
· Sentence transitions are present and maintain the flow of
thought.
Mechanics
20 Percent
Points Available
X

8. · The paper, including the title page, reference page, tables, and
appendixes, follows APA formatting guidelines.
· Citations of original works within the body of the paper follow
APA guidelines.
· The paper is laid out with effective use of headings, font
styles, and white space.
· Rules of grammar, usage, and punctuation are followed.
· Spelling is correct.
Total Available
X