The document discusses diversity and inclusion strategies and tactics. It begins by defining diversity as differences and inclusion as utilization. It then lists several reasons why diversity and inclusion are important, including gaining a competitive advantage through innovation, adapting to generational changes in the workforce and consumer base, improving problem solving, and conforming to human nature. The document outlines a framework for how to pursue these values, including establishing goals, providing training, creating action plans, using tools and metrics, and engaging with employees, customers, and partners strategically. It recommends several books and resources for further reading on related topics.

1. zen and the art of inclusion diversity and inclusion strategies and tactics

12. 2-generational transition US Population Percent Change by Age: 1990 to 2000

13. 3-new workforce

14. 4-new consumers

15. 5-better problem solving The Difference | Scott Page

16. 6-culture rules

17. 7-conformity kills

18. 8-human nature

33. thank you!