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COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
THE SECRETS OF
MEANINGFUL PRODUCT
ROADMAPS
PRODUCTCAMP LONDON, 2019
@JOCKBU
JOCK BUSUTTIL
PRODUCT PEOPLE LIMITED
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
ABOUT JOCK
Freelance head of product
Writer, speaker, mentor and trainer
Author of The Practitioner’s Guide To
Product Management
@JOCKBU
amzn.to/2tnHacR
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
SECRET #1
KNOW WHERE
YOU WANT
TO GO
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
Your company has
broad goals
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
How will your product
help to achieve those
goals?
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
Product vision =
destination
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU
NO VISION EVERYONE ALIGNED TO A
SHARED PRODUCT VISION
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
Bad examples:
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
“achieve X%
market share”
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
“become the
market leader in Y”
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
“make €€€ in
revenue”
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
“continually foster world-class
infrastructures as well as to quickly
create principle-centred sources to
meet our customers’ needs”
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
Better examples:
@JOCKBU
make people happy
DISNEYLAND
@JOCKBU
a world
free of
malaria
BILL & MELINDA GATES FOUNDATION
@JOCKBU
make people’s lives
easier, safer and better
VOLVO CARS
@JOCKBU
BEN & JERRY’S
(THANKS HOPE! - @h0peth0mas)
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
A product vision is
deliberately far off and
hard to complete
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
Choose a simple
product vision people
will care about reaching
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
GETTING
THERE
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
The big steps:
= product roadmap
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
The smaller steps:
= weekly objectives
= daily tasks /backlog
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
EVERYTHING IS ALIGNED
@JOCKBU
COMPANY GOALS
PRODUCT VISION
PRODUCT ROADMAP
WEEKLY OBJECTIVES
DAILY TASKS
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
SECRET #2
EACH ROADMAP
ITEM IS AN
EXPERIMENT
@JOCKBU
Photo: Jock Busuttil
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
Your roadmap will evolve
as you learn more from
your experiments
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU
Data / user research
shows that:
Users don’t like typing passwords
on their mobile phone
So if we try:
Sending an email with a one-time
login button
And measure:
Time to log in on mobile
User stress levels while logging in
We should see this
change:
>75% reduction in login time
Significant drop in stress levels
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
SECRET #3
ROADMAP
ITEMS SERVE
USER NEEDS
@JOCKBU
Photo: Jock Busuttil / GDS
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
What should you know
about each roadmap
item?
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
WHAT
benefit it provides
and for which users
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
WHY
it is on the roadmap,
with evidence
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
HOW
you’ll measure whether
you’ve been successful
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
Zero-benefit items?
Take them off the
roadmap
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
Focus on what users
are trying to achieve
not on building
features or releases
@JOCKBU
OUTCOME
OUTPUT
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
“Make sure drivers
don’t run out of fuel”
“Build a fuel gauge
measuring in litres”
@JOCKBU
OUTCOME
OUTPUT
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
Focus on user
outcomes, not on
outputs
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
SECRET #4
DON’T
CONFUSE
YOUR
AUDIENCE
@JOCKBU
Photo: Ladsgroup / Wikipedia (CC BY-SA 4.0)
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
How will you display
your roadmap?
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
Roadmaps come in
different forms
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
Some are more
effective than others
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU
Photo: Scott Colfer / Ministry of Justice
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
Roadmaps are
communication tools
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
What information
should be on a product
roadmap?
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
DON’T include in your
roadmap:
Specific release dates
Resource planning
Complex dependencies
(it’s not a project management tool)
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
DO include:
Themes
Broad timelines
Outcomes not outputs
Goals and their metrics
Rough progress on items
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU
THEMES
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
THEMES
@JOCKBU
Photo: Jock Busuttil / GDS
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU
BROAD TIMELINES
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
NOW
Being worked onnow
Certain / detailed
Lowlikelihood of
change (but still
possible)
NEXT
Tobe worked on next
Lesscertain /detailed
Medium likelihood of
change, based on
learning
LATER
Everything else
Uncertain / vague
Highlikelihood of
change, based on
learning
BROAD TIMELINES
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
DON’T WASTE TIME ON UNNECESSARY DETAIL
@JOCKBU
LEVEL OF DETAIL
LIKELIHOOD TO
CHANGE
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
Make your roadmap
easy to find
easy to view
easy to understand
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
ROADMAPPING TOOLS
@JOCKBU
PHYSICAL WALLS &
PAPER CARDS
TRELLO
PRODPAD
AHA!
ROADMUNK
POWERPOINT, EXCEL
AND SIMILAR
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
RECAP
@JOCKBU
COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL
THE SECRETS OF
MEANINGFUL ROADMAPS
@JOCKBU
Simple, memorable product vision
Everything is an experiment
User outcomes not outputs
Easy to find, view & understand
THANKS!
INTERIM PRODUCT MANAGEMENT,
COACHING AND TRAINING
WWW: productpeo.pl
BLOG: imanageproducts.uk
@jockbu amzn.to/2tnHacR
INTERIM PRODUCT MANAGEMENT,
COACHING AND TRAINING
WWW: productpeo.pl
BLOG: imanageproducts.uk
@jockbu amzn.to/2tnHacR
QUESTIONS?

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The Secrets of Meaningful Product Roadmaps - ProductCamp London 2019

  • 1. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL THE SECRETS OF MEANINGFUL PRODUCT ROADMAPS PRODUCTCAMP LONDON, 2019 @JOCKBU JOCK BUSUTTIL PRODUCT PEOPLE LIMITED
  • 2. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL ABOUT JOCK Freelance head of product Writer, speaker, mentor and trainer Author of The Practitioner’s Guide To Product Management @JOCKBU amzn.to/2tnHacR
  • 3. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL SECRET #1 KNOW WHERE YOU WANT TO GO @JOCKBU
  • 4. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL Your company has broad goals @JOCKBU
  • 5. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL How will your product help to achieve those goals? @JOCKBU
  • 6. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL Product vision = destination @JOCKBU
  • 7. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU NO VISION EVERYONE ALIGNED TO A SHARED PRODUCT VISION
  • 8. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL Bad examples: @JOCKBU
  • 9. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL “achieve X% market share” @JOCKBU
  • 10. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL “become the market leader in Y” @JOCKBU
  • 11. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL “make €€€ in revenue” @JOCKBU
  • 12. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL “continually foster world-class infrastructures as well as to quickly create principle-centred sources to meet our customers’ needs” @JOCKBU
  • 13. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL Better examples: @JOCKBU
  • 15. a world free of malaria BILL & MELINDA GATES FOUNDATION @JOCKBU
  • 16. make people’s lives easier, safer and better VOLVO CARS @JOCKBU
  • 17. BEN & JERRY’S (THANKS HOPE! - @h0peth0mas)
  • 18. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL A product vision is deliberately far off and hard to complete @JOCKBU
  • 19. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL Choose a simple product vision people will care about reaching @JOCKBU
  • 20. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL GETTING THERE @JOCKBU
  • 21. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL The big steps: = product roadmap @JOCKBU
  • 22. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL The smaller steps: = weekly objectives = daily tasks /backlog @JOCKBU
  • 23. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL EVERYTHING IS ALIGNED @JOCKBU COMPANY GOALS PRODUCT VISION PRODUCT ROADMAP WEEKLY OBJECTIVES DAILY TASKS
  • 24. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL SECRET #2 EACH ROADMAP ITEM IS AN EXPERIMENT @JOCKBU Photo: Jock Busuttil
  • 25. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL Your roadmap will evolve as you learn more from your experiments @JOCKBU
  • 26. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU Data / user research shows that: Users don’t like typing passwords on their mobile phone So if we try: Sending an email with a one-time login button And measure: Time to log in on mobile User stress levels while logging in We should see this change: >75% reduction in login time Significant drop in stress levels
  • 27. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL SECRET #3 ROADMAP ITEMS SERVE USER NEEDS @JOCKBU Photo: Jock Busuttil / GDS
  • 28. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL What should you know about each roadmap item? @JOCKBU
  • 29. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL WHAT benefit it provides and for which users @JOCKBU
  • 30. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL WHY it is on the roadmap, with evidence @JOCKBU
  • 31. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL HOW you’ll measure whether you’ve been successful @JOCKBU
  • 32. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL Zero-benefit items? Take them off the roadmap @JOCKBU
  • 33. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL Focus on what users are trying to achieve not on building features or releases @JOCKBU OUTCOME OUTPUT
  • 34. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL “Make sure drivers don’t run out of fuel” “Build a fuel gauge measuring in litres” @JOCKBU OUTCOME OUTPUT
  • 35. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL Focus on user outcomes, not on outputs @JOCKBU
  • 36. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL SECRET #4 DON’T CONFUSE YOUR AUDIENCE @JOCKBU Photo: Ladsgroup / Wikipedia (CC BY-SA 4.0)
  • 37. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL How will you display your roadmap? @JOCKBU
  • 38. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL Roadmaps come in different forms @JOCKBU
  • 39. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL Some are more effective than others @JOCKBU
  • 40. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU
  • 41. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU
  • 42. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU
  • 43. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU Photo: Scott Colfer / Ministry of Justice
  • 44. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU
  • 45. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL Roadmaps are communication tools @JOCKBU
  • 46. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL What information should be on a product roadmap? @JOCKBU
  • 47. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL DON’T include in your roadmap: Specific release dates Resource planning Complex dependencies (it’s not a project management tool) @JOCKBU
  • 48. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL DO include: Themes Broad timelines Outcomes not outputs Goals and their metrics Rough progress on items @JOCKBU
  • 49. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU THEMES
  • 50. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL THEMES @JOCKBU Photo: Jock Busuttil / GDS
  • 51. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL @JOCKBU BROAD TIMELINES
  • 52. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL NOW Being worked onnow Certain / detailed Lowlikelihood of change (but still possible) NEXT Tobe worked on next Lesscertain /detailed Medium likelihood of change, based on learning LATER Everything else Uncertain / vague Highlikelihood of change, based on learning BROAD TIMELINES
  • 53. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL DON’T WASTE TIME ON UNNECESSARY DETAIL @JOCKBU LEVEL OF DETAIL LIKELIHOOD TO CHANGE
  • 54. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL Make your roadmap easy to find easy to view easy to understand @JOCKBU
  • 55. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL ROADMAPPING TOOLS @JOCKBU PHYSICAL WALLS & PAPER CARDS TRELLO PRODPAD AHA! ROADMUNK POWERPOINT, EXCEL AND SIMILAR
  • 56. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL RECAP @JOCKBU
  • 57. COPYRIGHT © 2012–2019 PRODUCT PEOPLE LIMITED ● PRODUCTPEO.PL THE SECRETS OF MEANINGFUL ROADMAPS @JOCKBU Simple, memorable product vision Everything is an experiment User outcomes not outputs Easy to find, view & understand
  • 58. THANKS! INTERIM PRODUCT MANAGEMENT, COACHING AND TRAINING WWW: productpeo.pl BLOG: imanageproducts.uk @jockbu amzn.to/2tnHacR
  • 59. INTERIM PRODUCT MANAGEMENT, COACHING AND TRAINING WWW: productpeo.pl BLOG: imanageproducts.uk @jockbu amzn.to/2tnHacR QUESTIONS?