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UD 2:GameIndustry
JuanGabriel GomilaSalas
Overview
Responsible for bringing
games to the market
EA, Activision, Sony,…
Game Publishers
Responsible for getting
games manufactured from
publishers to shops
Distributors
Responsible for
developing the games
Developers, Artists, Game
Designers, Musicians,…
GameDevelopers
PC/Mac, Consoles,
Platforms, Steam,…
Hardware Manufacturers
Publishing is the process of production and distribution
of literature, music, art or information
GamePublisher
A video game publisher is a company that publishes video games that they have either developed internally or have had
developed by a video game developer. As with book publishers or publishers of DVD movies, video game publishers are
responsible for their product's manufacturing and marketing, including market research and all aspects of advertising.
• Functions:
• Sales, distribution, marketing, finance, localisation, QA, legal,…
• Product types:
• Licensed Game, Original Game, Conversion Game
GamePublisher:Functions
How do I bill?
How can I sell advertising?
What is the best business
model?
Sales
How to create a great
community of fans?
How can I acquire users?
How can we communicate
with them?
Would it be profitable?
Marketing
How do I get my game
into players hands?
How is the best way of
doing it?
Distribution
How can I fund my game?
What fund sources may I
use?
How can I convince an
investor or publisher?
Finance
GamePublisher:Functions
How do I bill?
How can I sell advertising?
What is the best business
model?
Sales
Traditional Role
• Salesman, Retailers, Shops
New Role
• Technology, Payment Methods, Advertising,…
Billing
•Taxes, Fraud, Chargebacks, Refunds, Fees, Merchants, Payment Methods,…
Advertising
•Audience, Impressions, CTR, eCPM, Formats, Media Agencies, Ad Networks,
Display, Affiliates, AAA Advertising (Massive, IGA, Double Fusion), Adserver
GamePublisher:Functions
How do I get my game
into players hands?
How is the best way of
doing it?
Distribution
Traditional Role
•Pick, Pack and Ship
•Low margins, retailers
New Role
•Digital Distribution
Console
•Platform holders, TRCs, TCRs, Royalties, Microsoft vs Sony
PC
•Steam, Greenlight
Web based
•Traffic, Kongregate, Big Fish, Miniclip
Smartphone
•Android, Apple, Blackberry, Windows Phone
How to create a great
community of fans?
How can I acquire users?
How can we communicate
with them?
Would it be profitable?
Marketing
GamePublisher:Functions
Traditional Role
•Day-one, Long-term, Retailers
New Role
•Social Networks, Fan Communities, Website, Loyalty
Paid Users
•User Aquisition, CPA<LTV, Branding, Email Marketing, PR, Affiliates
Organic Users
•Viral Growth, SEO, Social Networks, Website, Blog,…
How can I fund my game?
What fund sources may I
use?
How can I convince an
investor or publisher?
Finance
GamePublisher:Functions
Traditional Role
•Investors, Portfolio, Institutions, Budget $20M
New Role
•Crowdfunding, Sponsors, Revenue sources
Sources
•Revenue, Government, Banks, Investors, Soft Loans, F&F, Business Angels,
Sponsorships, Education,…
Exercise #1
ThehugestGamePublishersandtheirsuccess
Choose 3 different Game Publishers and write down a simple presentation card for
each one including
1. The Name of the Publisher along with its logo
2. Some valuable data (number of employees, year of foundation, place of their
headquarters,
3. Add three of four big hits of this publisher
4. Add your own reflexion about the publisher (Did you know it? Have you played its
games? What do you think about them?)
Game Development is the process and
related disciplines of creating games
GameDeveloper
A video game developer is a software developer that specialises in video game development A game developer can range
from one person who undertakes all tasks[3] to a large business with employee responsibilities split between individual disciplines,
such as programming, design, art, testing, etc. Most game developer companies have video game publisher financial and usually
marketing support.Self-funded developers are known as independent or indie developers and usually make indie games.
• Functions:
• Design, research, development, implementation, alpha and beta testing, submission and mastering
• Developer types:
• In-house (first-party), third-parties, indies
• Specialization
• Product, Platform
PlatformHolders
PS3
PS4
PS Vita
PSMobile
PS4
Sony
Wii
Wii U
DS y 3DS
Nintendo
Xbox
Windows 8 y 10
Windows Phone
Kinect
MSN
Microsoft
Xbox Live
PlayStation Netword
Facebook
Game Center
SocialNetworks
12
Browser Games Social Games
PC Games
Console
Handheld Games
Arcade Games
Mobile GamesOnline Games
Casual Games
MMOs
Digital Distribution
Digital distribution (also called content delivery, online
distribution, or electronic software distribution (ESD), among
others) is the delivery or distribution of media content such as
audio, video, software and video games.[1] The term is generally
used to describe distribution over an online delivery medium,
such as the Internet, thus bypassing physical distribution methods,
•PC Downloadable Games: Steam
•Mobile Games: iTunes, Google Play, Amazon Store,…
•Consoles: XBLA, PSN, Wii
•Browser Games: Flash Portals, Facebook
Gamesasa servicevsasaproduct
Games as a product Games as a product Games as a service
Concept Fire and Forget New Content and Features
Players Not ongoing relationship with gamer Revenues come from retained players
Marketing Game Release, Branding No Branding, User Acquisition
Sales / Distribution Handled by Platform Holders Handled in-house by Game Design
Finance 100%Dev + 100% Marketing 25%Dev + Marketing Lifetime
Mey Metrics Sales Active Users, Retention, Monetization
GameMonetization -History
Free
Subscription
($6-$12/month)
Distribute client
software for free
1980 1990
Retail
2000 2010 2020
Retail+Subscription
(WesternvsEastern)
Microtransactions
Freemiumen 2009
SeealsomyGameMonetizationKeynoteonSlideshare
Exercise #2
Chooseexampleof companiesandgamesthat:
• Sell their product
• Use the freemium model
• Use the premium model
• Use advergaming and sponsoring techniques
• Use some kind of advertising
IndustryTerms
You can’t succeed if you can transmit.
To transmit you should talk properly.
Let’s learn a few terms that every video game developer must know.
AAA
Artificial Intelligence
AI
Alpha/ Beta
ABTesting
Affiliates
Average Revenue Per User
ARPU
Average Revenue Per Paying User
ARPPU
Churn
Cash Flow
Cost Per Acquisition Client
CAC
Currently Concurrent Users
CCU
Cost per Action
CPA
Cost Per Click
CPC
Cost Per Install
CPI
Cost Per Mille
CPM
Conversion Rate
CVR
CrossPlatform
CrossPromotion
Daily Active Users
DAU
Monthly Active Users
MAU
Downloadable Content
DLC
Free to Play
F2P
First Person Shooter
FPS
Fog of War
FOW
Freemium
Graphical User Interface
GUI
In App Purchases
IAP
Intellectual Property
IP
K-Factor
Lifetime Value
LTV
Massive Multiplayer Online
MMO
Non Playing Character
NPC
Peak Concurrent users
PCU
Profit and Loss
P&L
Role Playing Game
RPG
Real Time Strategy
RTS
Turn Based Strategy
TBS
Search Engine Optimisation & Search Engine Marketing
SEO& SEM
Software Development Kit
SDK
Whale
Aperformanceindicatoror keyperformanceindicator (KPI)is atype of performance
measurement.KPIsevaluatethesuccessof anorganizationor of aparticular activityinwhichit
Industry metrics:InGame
• Sales (number of units sold)
• DAU (Daily Active Users)
• MAU (Monthly Active Users)
• Engagement / Stickness (DAU/MAU)
• CVR (Conversion Rate)
• ARPU (Average Revenue Per User)
• ARPPU (Average Revenue Per Paying Users)
• ARPDAU (Average Revenue Per Daily Active User)
• LTV (LIfetime Value)
• LTNV (Lifetime Network Value)
• CCU (Currently Concurrent Users)
• PCU (Peak Concurrent Users)
• Retention Rate (1-day, 7-day, Monthly)
• Churn Rate
• Gross Revenue / Net Revenue
Aperformanceindicatoror keyperformanceindicator (KPI)is atype of performance
measurement.KPIsevaluatethesuccessof anorganizationor of aparticular activityinwhichit
Industry metrics: Publishing vsAdvertising
• Impressions
• Clicks
• Installs
• Purchases
• CPM (Cost per Mille)
• CTR (Click Through Rate)
• eCPM (Efective CPM)
• CPC (Cost per Click)
• CVR / IR (Conversion Rate)
• CPI (Cost per Installs)
• CPA (Cost per Action)
• CPV (Cost per View)
• Revenue Share
Exercise #3
CommonandShared GlossaryTerms
1. Create a Google Drive Document shared with the rest of the class
2. Add all the terms, metrics and concepts we’ve seen in this class
3. Complete each term with a short definition
4. Complete each term with resources, links, ideas, articles, images, how is it
calculated, what can be useful for or other relevant stuff about it.
Exercise #4
HowdidStarbuckscalculatetheirCustomer
LifetimeValue
https://blog.kissmetrics.com/wp-content/uploads/2011/08/calculating-ltv.pdf
1. Write three of four lines about how do you think they did it.
2. Read the article
3. Write a little summary about it
4. Personal opinion and contrast your initial thoughts with the results
5. How would you calculate your players LTV?
Juan Gabriel Gomila Salas MAIL: juan.gabriel.gomila.salas@gmail.com
WEBSITE: http://juangabrielgomila.com
PROYECTO DE GESTIÓN DE VIDEOJUEGOS
THANKYOU

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Game Industry. First approach to the departments of a video games studio

  • 2. Overview Responsible for bringing games to the market EA, Activision, Sony,… Game Publishers Responsible for getting games manufactured from publishers to shops Distributors Responsible for developing the games Developers, Artists, Game Designers, Musicians,… GameDevelopers PC/Mac, Consoles, Platforms, Steam,… Hardware Manufacturers
  • 3. Publishing is the process of production and distribution of literature, music, art or information GamePublisher A video game publisher is a company that publishes video games that they have either developed internally or have had developed by a video game developer. As with book publishers or publishers of DVD movies, video game publishers are responsible for their product's manufacturing and marketing, including market research and all aspects of advertising. • Functions: • Sales, distribution, marketing, finance, localisation, QA, legal,… • Product types: • Licensed Game, Original Game, Conversion Game
  • 4. GamePublisher:Functions How do I bill? How can I sell advertising? What is the best business model? Sales How to create a great community of fans? How can I acquire users? How can we communicate with them? Would it be profitable? Marketing How do I get my game into players hands? How is the best way of doing it? Distribution How can I fund my game? What fund sources may I use? How can I convince an investor or publisher? Finance
  • 5. GamePublisher:Functions How do I bill? How can I sell advertising? What is the best business model? Sales Traditional Role • Salesman, Retailers, Shops New Role • Technology, Payment Methods, Advertising,… Billing •Taxes, Fraud, Chargebacks, Refunds, Fees, Merchants, Payment Methods,… Advertising •Audience, Impressions, CTR, eCPM, Formats, Media Agencies, Ad Networks, Display, Affiliates, AAA Advertising (Massive, IGA, Double Fusion), Adserver
  • 6. GamePublisher:Functions How do I get my game into players hands? How is the best way of doing it? Distribution Traditional Role •Pick, Pack and Ship •Low margins, retailers New Role •Digital Distribution Console •Platform holders, TRCs, TCRs, Royalties, Microsoft vs Sony PC •Steam, Greenlight Web based •Traffic, Kongregate, Big Fish, Miniclip Smartphone •Android, Apple, Blackberry, Windows Phone
  • 7. How to create a great community of fans? How can I acquire users? How can we communicate with them? Would it be profitable? Marketing GamePublisher:Functions Traditional Role •Day-one, Long-term, Retailers New Role •Social Networks, Fan Communities, Website, Loyalty Paid Users •User Aquisition, CPA<LTV, Branding, Email Marketing, PR, Affiliates Organic Users •Viral Growth, SEO, Social Networks, Website, Blog,…
  • 8. How can I fund my game? What fund sources may I use? How can I convince an investor or publisher? Finance GamePublisher:Functions Traditional Role •Investors, Portfolio, Institutions, Budget $20M New Role •Crowdfunding, Sponsors, Revenue sources Sources •Revenue, Government, Banks, Investors, Soft Loans, F&F, Business Angels, Sponsorships, Education,…
  • 9. Exercise #1 ThehugestGamePublishersandtheirsuccess Choose 3 different Game Publishers and write down a simple presentation card for each one including 1. The Name of the Publisher along with its logo 2. Some valuable data (number of employees, year of foundation, place of their headquarters, 3. Add three of four big hits of this publisher 4. Add your own reflexion about the publisher (Did you know it? Have you played its games? What do you think about them?)
  • 10. Game Development is the process and related disciplines of creating games GameDeveloper A video game developer is a software developer that specialises in video game development A game developer can range from one person who undertakes all tasks[3] to a large business with employee responsibilities split between individual disciplines, such as programming, design, art, testing, etc. Most game developer companies have video game publisher financial and usually marketing support.Self-funded developers are known as independent or indie developers and usually make indie games. • Functions: • Design, research, development, implementation, alpha and beta testing, submission and mastering • Developer types: • In-house (first-party), third-parties, indies • Specialization • Product, Platform
  • 11. PlatformHolders PS3 PS4 PS Vita PSMobile PS4 Sony Wii Wii U DS y 3DS Nintendo Xbox Windows 8 y 10 Windows Phone Kinect MSN Microsoft Xbox Live PlayStation Netword Facebook Game Center SocialNetworks
  • 12. 12 Browser Games Social Games PC Games Console Handheld Games Arcade Games Mobile GamesOnline Games Casual Games MMOs
  • 13. Digital Distribution Digital distribution (also called content delivery, online distribution, or electronic software distribution (ESD), among others) is the delivery or distribution of media content such as audio, video, software and video games.[1] The term is generally used to describe distribution over an online delivery medium, such as the Internet, thus bypassing physical distribution methods, •PC Downloadable Games: Steam •Mobile Games: iTunes, Google Play, Amazon Store,… •Consoles: XBLA, PSN, Wii •Browser Games: Flash Portals, Facebook
  • 14. Gamesasa servicevsasaproduct Games as a product Games as a product Games as a service Concept Fire and Forget New Content and Features Players Not ongoing relationship with gamer Revenues come from retained players Marketing Game Release, Branding No Branding, User Acquisition Sales / Distribution Handled by Platform Holders Handled in-house by Game Design Finance 100%Dev + 100% Marketing 25%Dev + Marketing Lifetime Mey Metrics Sales Active Users, Retention, Monetization
  • 15. GameMonetization -History Free Subscription ($6-$12/month) Distribute client software for free 1980 1990 Retail 2000 2010 2020 Retail+Subscription (WesternvsEastern) Microtransactions Freemiumen 2009 SeealsomyGameMonetizationKeynoteonSlideshare
  • 16. Exercise #2 Chooseexampleof companiesandgamesthat: • Sell their product • Use the freemium model • Use the premium model • Use advergaming and sponsoring techniques • Use some kind of advertising
  • 17. IndustryTerms You can’t succeed if you can transmit. To transmit you should talk properly. Let’s learn a few terms that every video game developer must know.
  • 19. Average Revenue Per User ARPU Average Revenue Per Paying User ARPPU Churn Cash Flow Cost Per Acquisition Client CAC
  • 20. Currently Concurrent Users CCU Cost per Action CPA Cost Per Click CPC Cost Per Install CPI Cost Per Mille CPM
  • 22. Downloadable Content DLC Free to Play F2P First Person Shooter FPS Fog of War FOW Freemium
  • 23. Graphical User Interface GUI In App Purchases IAP Intellectual Property IP K-Factor Lifetime Value LTV
  • 24. Massive Multiplayer Online MMO Non Playing Character NPC Peak Concurrent users PCU Profit and Loss P&L Role Playing Game RPG
  • 25. Real Time Strategy RTS Turn Based Strategy TBS Search Engine Optimisation & Search Engine Marketing SEO& SEM Software Development Kit SDK Whale
  • 26. Aperformanceindicatoror keyperformanceindicator (KPI)is atype of performance measurement.KPIsevaluatethesuccessof anorganizationor of aparticular activityinwhichit Industry metrics:InGame • Sales (number of units sold) • DAU (Daily Active Users) • MAU (Monthly Active Users) • Engagement / Stickness (DAU/MAU) • CVR (Conversion Rate) • ARPU (Average Revenue Per User) • ARPPU (Average Revenue Per Paying Users) • ARPDAU (Average Revenue Per Daily Active User) • LTV (LIfetime Value) • LTNV (Lifetime Network Value) • CCU (Currently Concurrent Users) • PCU (Peak Concurrent Users) • Retention Rate (1-day, 7-day, Monthly) • Churn Rate • Gross Revenue / Net Revenue
  • 27. Aperformanceindicatoror keyperformanceindicator (KPI)is atype of performance measurement.KPIsevaluatethesuccessof anorganizationor of aparticular activityinwhichit Industry metrics: Publishing vsAdvertising • Impressions • Clicks • Installs • Purchases • CPM (Cost per Mille) • CTR (Click Through Rate) • eCPM (Efective CPM) • CPC (Cost per Click) • CVR / IR (Conversion Rate) • CPI (Cost per Installs) • CPA (Cost per Action) • CPV (Cost per View) • Revenue Share
  • 28. Exercise #3 CommonandShared GlossaryTerms 1. Create a Google Drive Document shared with the rest of the class 2. Add all the terms, metrics and concepts we’ve seen in this class 3. Complete each term with a short definition 4. Complete each term with resources, links, ideas, articles, images, how is it calculated, what can be useful for or other relevant stuff about it.
  • 29. Exercise #4 HowdidStarbuckscalculatetheirCustomer LifetimeValue https://blog.kissmetrics.com/wp-content/uploads/2011/08/calculating-ltv.pdf 1. Write three of four lines about how do you think they did it. 2. Read the article 3. Write a little summary about it 4. Personal opinion and contrast your initial thoughts with the results 5. How would you calculate your players LTV?
  • 30. Juan Gabriel Gomila Salas MAIL: juan.gabriel.gomila.salas@gmail.com WEBSITE: http://juangabrielgomila.com PROYECTO DE GESTIÓN DE VIDEOJUEGOS THANKYOU