My keynote at #AIIM16 -- Digital Disruption and the critical need for information professionals.

1. LEANING INTO THE FUTURE:
Amidst all of this disruption,
what the H*** is an
Information Professional
and why should anyone care?

2. 1996:
The Technology Landscape

3. 1996: Jurassic Web
For following slides –
http://www.slate.com/articles/technology/technology/2009/02/jurassic_web.html

4. 1996: Jurassic Web
Only 20 million
American adults
had access
to the Internet.

5. 1996: Jurassic Web
Something called
a “blog”
was still
3 years away.

6. 1996: Jurassic Web
99% phone users
did not find
text messaging
to be of any use.

7. 1996: Jurassic Web
The first iPhone was
still 11 years away.

8. 1996: Jurassic Web
Microsoft's Office 97 was
published in
December 1996 on
a CD ROM but also on a set of
45 3½-inch floppy disks.

9. 1996: Jurassic Web
There's no YouTube,
Huffington Post,
Google, Twitter,
Facebook, or Wikipedia.

10. 1996: Jurassic Web
A Clinton was President of
the United States.

11. And this prescient voice,
one month before I joined AIIM…

12. “Despite the euphoria of Internet
enthusiasts and the hyped-up
selling palaver of some web services
providers, we remain uncertain as
to the long-run substantive benefits
the Internet will bring to businesses
and to individual users.”
--AIIM Inform Magazine, April 1996

13. Oops.

14. So what the heck is this thing called
AIIM about, anyway?

15. 3 words.

16. People. Process. Technology.

17. People. Process. Technology.
How can we
automate content
intensive,
complicated,
mission-critical
processes?
Industry =
Departments at
Fortune 500 scale
organizations.
Information Management

18. People. Process. Technology.
How can we
automate content
intensive,
complicated,
mission-critical
processes?
Industry =
Departments at
Fortune 500 scale
organizations.
Complex, custom
and expensive
implementations.
No standard body
of knowledge;
expertise lodged
in the consulting
community.
Information Management

19. People. Process. Technology.
How can we
automate content
intensive,
complicated,
mission-critical
processes?
Industry =
Departments at
Fortune 500 scale
organizations.
Complex, custom
and expensive
implementations.
No standard body
of knowledge;
expertise lodged
in the consulting
community.
Solutions are
difficult to use and
require lots of
training, but who
cares because the
people who use it
are specialists
anyway?
Information Management

20. CLICK HERE http://info.aiim.org/what-is-the-new-role-of-an-information-professional

21. Meanwhile, back in the
real world, a lot of
“stuff” is going on.

22. And this “stuff” is
accelerating…

23. Klaus Schwab
World Economic Forum, 2016:
"The speed of current breakthroughs
has no historical precedent."

24. Steven Kotler: "For the
first time in history, the
world’s leading experts on
accelerating technology
are consistently finding
themselves too
conservative in their
predictions…"

25. Dion Hinchcliffe: “The old days
of doing it all ourselves using
traditional IT projects are
receding and even
counterproductive much of the
time.”

26. The Indicators of Accelerating Digital Disruption:
MINDSETS – MESSAGES – MONEY – MACHINES

27. MINDSETS – How Do We Look at Things?
“I’ll set up a meeting with
IT.”
“How can I do it myself?”
‘How do I control
information?”
“How do I set information
free?”
Updating legacy Rolling out apps
LIFE AT THE EDGELIFE IN THE MAINSTREAM
MINDSETS – MESSAGES – MONEY – MACHINES

28. MESSAGES – What Stories Do We Tell?
SHAREPOINT SLACK
TELLER DEPOSITS = $.65
EACH
MOBILE DEPOSITS = $.03
EACH
IT Heroes = EFFICIENCY IT Heroes = INNOVATION
LIFE AT THE EDGELIFE IN THE MAINSTREAM
MINDSETS – MESSAGES – MONEY – MACHINES

29. MONEY – What do we value?
GM VALUATION = $55
BILLION
UBER VALUATION = $68
BILLION
Physical -> Digital Digital -> Physical
GDP Korea = $1.3 T
FB, AMZN, AAPL, GOOG =
$1.3 T
LIFE AT THE EDGELIFE IN THE MAINSTREAM
MINDSETS – MESSAGES – MONEY – MACHINES

30. MACHINES – What Skills do we need?
ON-PREMISE CLOUD
PC is the LEGO MOBILE is the LEGO
Build and Develop Configure and Connect
LIFE AT THE EDGELIFE IN THE MAINSTREAM
MINDSETS – MESSAGES – MONEY – MACHINES

31. CLICK HERE http://info.aiim.org/what-is-the-new-role-of-an-information-professional

32. What is the net impact of this on
People, Process, and Technology?

33. People. Process. Technology.
Process owners
can implement
their own
solutions.
Business
processes must be
appified.
Everything begins
with mobile.
Information Management

34. People. Process. Technology.
Process owners
can implement
their own
solutions.
Business
processes must be
appified.
Everything begins
with mobile.
Configure,
connect and
mobile skills key.
End of perimeter-
based security.
Massive legacy
drag.
Information Management

35. People. Process. Technology.
Process owners
can implement
their own
solutions.
Business
processes must be
appified.
Everything begins
with mobile.
Configure,
connect and
mobile skills key.
End of perimeter-
based security.
Massive legacy
drag.
Usability is
everything.
Even individual
users can
implement their
own solutions.
Blurring of lines
between home and
the office.
Information Management

36. All of which translates into
three very different
perspectives.

37. How can I
do this as
quickly and
cheaply as
possible?
Can I buy a
solution by
the drink?
How can I
do this
without
involving IT?
PROCESS

38. How can I
do this as
quickly and
cheaply as
possible?
Can I buy a
solution by
the drink?
Is this
vendor
reliable?
How can I
do this
without
involving IT?
Is this
solution
scalable?
secure?
Am I going
to be stuck
supporting
this
solution?
TECHNOLOGY
PROCESS

39. How can I
do this as
quickly and
cheaply as
possible?
Can I buy a
solution by
the drink?
Is this
vendor
reliable?
How can I
do this
without
involving IT?
Where
should I
put my
stuff?
Can work
where and
how I
want?
Is this
solution
scalable?
secure?
Am I going
to be stuck
supporting
this
solution?
Do I have
what I
need to do
my job?
PEOPLE TECHNOLOGY
PROCESS

40. A new tension.
Silos on Steroids
vs.
Line of Business Agility

41. Who now owns the big picture?

42. Who provides the adult
supervision to all of this?

43. Who is going to reconcile these
three very different perspectives?

45. People. Process. Technology.
Information Management

46. The Journey Has Just Begun.

47. The Journey Has Just Begun. Join us.

49. CLICK HERE http://info.aiim.org/what-is-the-new-role-of-an-information-professional

50. CLICK HERE http://www.aiim.org/Resources/Toolkits/How-to-Prepare-CIP-Exam