Agile case study. PMI Government Community of Practice
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Presented to the PMI Government Community of Practice on February 24 2014
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Agile case study. PMI Government Community of Practice
- 1. Case Study: WA State DOL The 21st Century Government Will Be Agile
- 2. Joseph Flahiff PMI Agile CoP Community Engagement Lead PMI ACP 15 years Traditional and Agile President of Whitewater Projects, Inc. Author, Speaker, Coach, Consultant joseph@whitewaterprojects.com
- 4. Long Long Road 2008 • First attempt at starting New Estimate 2 years Multiple Designs & revisions Reduced scope by 1 year SCRUM Pilot Completed in 9 Months 2011 Estimated 3 years to complete Public Launch • Urgent need • Deadline 2012 • 9/2012 2010 • Shelved • Lack of resources Sat for 2 years
- 5. Results
- 6. Benefits • Quality of the Product • Time and Cost Savings • Employee Satisfaction
- 7. Agile and the Government • … congressional interest has contributed numerous Federal to the identification of projects that • Washington examples of lengthy IT • Generalincurred cost overruns and schedule Accounting • DOL Office delays while contributing little to DIS • mission-related outcomes. To • Dept. of Defense problems, thereduce of • DNR the risk of such Office • NASA Management and Budget (OMB)DOT • recommends • Veterans Affairs modular software L&I • delivery consistent with an approach • FBI known as Agile. • ESD • GSA • Many more • OCIO • More… State
- 8. Agile and the Government • Federal • General Accounting Office • Dept. of Defense • NASA • Veterans Affairs • FBI • GSA • Many more • Washington State • • • • • • • • DOL DIS DNR DOT L&I ESD OCIO More…
- 9. The Original Approach 2 Years Contract/ Charter Requirements Design Build Test Deploy Prod Support
- 11. What does it mean to be Agile? Agile is the ability to adapt to changes as fast or faster than changes occur. Flexible Agile is NOT a noun…it’s an adjective
- 12. A Broader Definition Change Cycle Change Cycle Build CycleBuild CycleBuild Cycle Change Cycle Change Cycle Build CycleBuild Cycle Build Cycle
- 13. A Broader Definition Change Cycle Change Cycle Change Cycle Change Cycle Build Cycle Build Cycle Build Cycle Build Cycle
- 18. License eXpress DDD DDD DD DDD D DDD DDD DD DDD D
- 19. Simple…in Theory
- 20. Not as Easy as it Looks
- 22. Culture Culture is a set of organizational beliefs and behaviors that create the working environment. Challenges: • Complacency • Collaboration • Self-Direction • Cross Organizations People AGILE ORGANIZATION Systems
- 23. Leadership People The leaders job is twofold: 1. Provide clear direction 2. Removers of obstacles and smoothers of paths AGILE ORGANIZATION Challenges: • Trust of the iterative Process • Availability/Authority/Knowledg e Systems
- 24. Business Systems People Set of connected processes, tools, beliefs and policies that support the business. AGILE ORGANIZATION Challenges: • Legacy Reporting • 100% Staff Allocation • Contracting • Status Reporting Systems
- 25. Technical Practices Technical practices are the tools and techniques used to deliver customer value. People AGILE ORGANIZATION Challenges: • Adoption of new tools • Traditional Artifacts • Trust of new practices Systems
- 26. Getting Started Transformation is fractal • Culture • Self-Direction • Leadership • PO Group • Business Systems • Pilot to get staffing • Technical Practices • Retrospectives
- 27. Questions Before We Close
- 28. Summary
- 29. References and Additional Reading • Contact info • joseph@whitewaterprojects.com • Articles on Agile by Joseph Flahiff • www.whitewaterprojects.com/articles/ • Agile in government papers • GAO - Effective Practices and Federal Challenges in Applying Agile Methods • http://www.gao.gov/assets/600/593091.pdf • DOD Strategic Guidance • http://www.defense.gov/news/defense_strategic_guidance.pdf • OMB 25 Point Plan to Reform Federal IT • http://www.dhs.gov/sites/default/files/publications/digital-strategy/25point-implementation-plan-to-reform-federal-it.pdf • Other Reading • The New, New Product Development Game
- 30. Joseph Flahiff PMI-Agile CoP Engagement Lead PMI ACP 15 years Traditional and Agile President of Whitewater Projects, Inc. Author, Speaker, Coach, Consultant joseph@whitewaterprojects.com @joseph_flahiff