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Design (by) Robots – What are the Coming Design Tasks?

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Design (by) Robots – What are the Coming Design Tasks?

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(Slides from my talk at the webinale 2016, Berlin.)
Again we are in a technological change with consequences for the users, like so often in the field of interactive media. What's going on? Robots are going to be fashionable, chatbots crowd our platforms, voice user interfaces enable the user to manipulate his smart home as well as his smartphone. Most of the responsive websites look the same because of the hyperinflation of template-systems, and the first AI-driven Tools like "theGrid" borrow the job of a web designer. It's about time to reflect all the changes in order to define the next design tasks and maybe – considering the nowadays data protection discussions – to take care about the responsibility, a designer always has for his creation.

(Slides from my talk at the webinale 2016, Berlin.)
Again we are in a technological change with consequences for the users, like so often in the field of interactive media. What's going on? Robots are going to be fashionable, chatbots crowd our platforms, voice user interfaces enable the user to manipulate his smart home as well as his smartphone. Most of the responsive websites look the same because of the hyperinflation of template-systems, and the first AI-driven Tools like "theGrid" borrow the job of a web designer. It's about time to reflect all the changes in order to define the next design tasks and maybe – considering the nowadays data protection discussions – to take care about the responsibility, a designer always has for his creation.

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Design (by) Robots – What are the Coming Design Tasks?

  1. 1. Prof. Andrea Krajewski | Hochschule Darmstadt Design (by) Robots @krajewski
  2. 2. webinale16. Design by Robots. Prof. Andrea Krajewski. studiostoks©123RF.com Slurrrp… Science Fiction is Now.
  3. 3. webinale16. Design by Robots. Prof. Andrea Krajewski. http://hendohover.com[30.5.16]
  4. 4. webinale16. Design by Robots. Prof. Andrea Krajewski. Foto:(c)MasaruKamikura,flickr.com “In 2013, every household will have a robot.” (Bill Gates, Scientific American, Januar 2006)
  5. 5. webinale16. Design by Robots. Prof. Andrea Krajewski. http://www.moley.com[28.5.16] ROBOTIC KITCHEN YES, WHY NOT?
  6. 6. webinale16. Design by Robots. Prof. Andrea Krajewski. (c)Adobe,Quelle:http://tinyurl.com/adobe-roboshop[28.5.16] ROBOSHOP YET JUST AN APRIL FOOL HOAX
  7. 7. webinale16. Design by Robots. Prof. Andrea Krajewski. www.thegrid.io[28.5.16]
  8. 8. webinale16. Design by Robots. Prof. Andrea Krajewski. Squarespace[28.5.16] TEMPLATE FASHION WHO NEEDS DESIGN AI? WE HAVE
  9. 9. webinale16. Design by Robots. Prof. Andrea Krajewski. ThinkSquare[28.5.16] TODAY’S ROBOTS THE SECRET INVASION OF INTELLIGENT AGENTS
  10. 10. webinale16. Design by Robots. Prof. Andrea Krajewski. https://botlist.co/bots/filter?platform=13[28.5.16] BOT-STORE APP-STORE WAS YESTERDAY
  11. 11. webinale16. Design by Robots. Prof. Andrea Krajewski. “Most people (65%) aren't downloading apps at all, and get by with whatever comes pre- installed on phones. [...] we're now in a one-app world; 42% of people spend most of their time on a single app.” (Comscore)
  12. 12. webinale16. Design by Robots. Prof. Andrea Krajewski. The development of messaging apps. http://www.botgig.com [28.5.16]
  13. 13. webinale16. Design by Robots. Prof. Andrea Krajewski. POST APP WORLD PARADIGM SHIFT
  14. 14. webinale16. Design by Robots. Prof. Andrea Krajewski. https://www.youtube.com/watch?v=VFF0blUDawg POST APP WORLD THE WINGMAN: IOT DOESN’T CARE ABOUT APPS
  15. 15. webinale16. Design by Robots. Prof. Andrea Krajewski. https://home.google.com[28.5.16] VOICE USER INTERFACES THE NEW UI
  16. 16. webinale16. Design by Robots. Prof. Andrea Krajewski. Source:http://www.techradar.com[28.5.16] DIALOG PARTNERSHIPS THE NEW DESIGN TASK
  17. 17. webinale16. Design by Robots. Prof. Andrea Krajewski. “Not the eyes but the voice reflect the soul.” (Prof. W. Sendlmeier, TU Berlin)
  18. 18. webinale16. Design by Robots. Prof. Andrea Krajewski. (c)WarnerBrothers,Quelle:http://www.warnerbros.com/her[30.5.16] “You are dating a computer?” “She is not just a computer!” (Dialog in the movie “HER”)
  19. 19. webinale16. Design by Robots. Prof. Andrea Krajewski. Justmeyo©123RF.com Mutual influence of the behavior of individuals. INTERACTION THE SOCIOLOGICAL DEFINITION
  20. 20. webinale16. Design by Robots. Prof. Andrea Krajewski. FIRST IMPRESSION INTERPLAY PERSONALITY SUBSTANCE TRUST INTERACTION CRUCIAL POINTS IN A DIALOG Justmeyo©123RF.com
  21. 21. webinale16. Design by Robots. Prof. Andrea Krajewski. FIRST IMPRESSION MIRRORS TONALITY - NICE Screenshot,siri[30.5.16]
  22. 22. webinale16. Design by Robots. Prof. Andrea Krajewski. FIRST IMPRESSION FEELING IGNORED Screenshot,googleapp[1.6.16]
  23. 23. webinale16. Design by Robots. Prof. Andrea Krajewski. https://medium.com/chat-bots/usability-heuristics-for-bots-7075132d2c92#.s5dfizwvv[30.5.16] INTERPLAY SMART AND ACTIVATING DIRECTION
  24. 24. webinale16. Design by Robots. Prof. Andrea Krajewski. https://medium.com/chat-bots/usability-heuristics-for-bots-7075132d2c92#.s5dfizwvv[30.5.16] INTERPLAY CONFIRMATIVE
  25. 25. webinale16. Design by Robots. Prof. Andrea Krajewski. https://medium.com/chat-bots/usability-heuristics-for-bots-7075132d2c92#.s5dfizwvv[30.5.16] INTERPLAY COMMAND LINE DIALOG
  26. 26. webinale16. Design by Robots. Prof. Andrea Krajewski. https://medium.com/chat-bots/usability-heuristics-for-bots-7075132d2c92#.s5dfizwvv[30.5.16] INTERPLAY A KIND OF WEBSITE?
  27. 27. webinale16. Design by Robots. Prof. Andrea Krajewski. INTERPLAY BRIDGING UNCERTAINTY (c)Facebook/dpa,aus:sueddeutsche.de[28.5.16]
  28. 28. webinale16. Design by Robots. Prof. Andrea Krajewski. INTERPLAY OFFERING INFO BITES (c)Facebook/dpa,aus:sueddeutsche.de[28.5.16]
  29. 29. webinale16. Design by Robots. Prof. Andrea Krajewski. (c)Facebook/dpa,aus:sueddeutsche.de[28.5.16] INTERPLAY KNOWING THE CRUCIAL FACTS
  30. 30. webinale16. Design by Robots. Prof. Andrea Krajewski. “Siri, wie ist das Wetter heute in Frankfurt?” SUBSTANCE OVER THE TOP Screenshot,siri[30.5.16]
  31. 31. webinale16. Design by Robots. Prof. Andrea Krajewski. Screenshot,siri[30.5.16] “Google, wie ist das Wetter heute in Frankfurt?” SUBSTANCE ANYBODY TALKING TO ME?
  32. 32. webinale16. Design by Robots. Prof. Andrea Krajewski. PERSONALITY HUMOR IS NOT JUST A FEATURE https://echosim.io/[30.5.16]
  33. 33. webinale16. Design by Robots. Prof. Andrea Krajewski. Screenshot,siri[30.5.16] “Siri, erzähl mir einen Witz.” PERSONALITY SPECIFIC HUMOR
  34. 34. webinale16. Design by Robots. Prof. Andrea Krajewski. http://poncho.is[28.5.16] PERSONALITY SPECIFIC HUMOR
  35. 35. webinale16. Design by Robots. Prof. Andrea Krajewski.http://video.cnbc.com/gallery/?video=3000502094 TRUST TYPICAL FEAR OF AI Interviewer: “Do you want to destroy humans? Please say ‘no’.” Sophia: “O.k., I will destroy humans.” Interviewer: “No, I take it back. Don’t destroy humans.”
  36. 36. webinale16. Design by Robots. Prof. Andrea Krajewski. Source:http://www.wiwo.de[30.5.16]
  37. 37. TRUST HUMAN RIGHTS
  38. 38. TRUST HUMAN RIGHTS, A CONTENPORARY EXTENSION FOR “CYBORGS”* *according to Aral Balkan “Ethical Design Manifesto“ (https://ind.ie/ethical-design/ )
  39. 39. https://ind.ie/ethical-design/[30.5.16] *according to ind.ie, “Ethical Design Manifesto” (https://ind.ie/ethical-design/ ) ETHICAL DESIGN DESIGNERS’ RESPONSIBILITY
  40. 40. No design problem? https://ind.ie/ethical-design/[30.5.16] UX Usability *according to ind.ie, “Ethical Design Manifesto” (https://ind.ie/ethical-design/ )
  41. 41. webinale16. Design by Robots. Prof. Andrea Krajewski. http://www.fastcodesign.com/3025738/ibms-next-big-thing-psychic-twitter-bots[28.5.16] THE HIDDEN ME YOU SHOULD SEE HOW TWITTER BOTS SEE YOU IBM’s psychic AI reads your twitter feeds
  42. 42. webinale16. Design by Robots. Prof. Andrea Krajewski. www.identifive.me identifive©Boleslawski,D.,Goger,T.,Reinhard,V. CREATE TRANSPARENCY MAKE THE “DIGITAL ME” VISIBLE TO USERS DESIGN MISSION
  43. 43. webinale16. Design by Robots. Prof. Andrea Krajewski. identifive©Boleslawski,D.,Goger,T.,Reinhard,V.
  44. 44. webinale16. Design by Robots. Prof. Andrea Krajewski. CREATE AUTHENTIC AND TRUSTWORTHY DIALOG PARTNERSHIPS WITH ROBOTS THE NEW DESIGN TASK Source:http://www.techradar.com[28.5.16]
  45. 45. webinale16. Design by Robots. Prof. Andrea Krajewski. PROF. ANDREA KRAJEWSKI DESIGN OF MEDIA SYSTEMS andrea.krajewski@h-da.de www.andreakrajewski.com @krajewski Thank you! studiostoks©123RF.com

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