Business Origami - paper prototyping for systems and service design
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Business origami is a simple yet powerful method for creating quick system prototypes for envisioning new services and experiences.
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Business Origami - paper prototyping for systems and service design
- 2. Paper Prototyping for Systems Design
- 4. Courtesy Prof. Kenta Ota, Chiba University Design Department & Design Division, Hitachi Ltd.
- 5. People
- 6. Locations
- 8. With interaction and value exchange
- 9. Sometimes there’s other people
- 11. Interaction & value exchange can happen between locations
- 12. Which requires a particular channel. An interaction using a particular channel is a touchpoint.
- 13. Sometimes interactions are with a system, instead of a person
- 14. And we don’t have to have all the details
- 15. Sometimes we want to show backstage
- 16. So we understand what happens behind the scenes to make anexperience work.
- 17. Thanks! Want to use business origami in your organization? Get in touch with Jess McMullin at theCentre for Citizen Experiencejess (at) ctzn.ca
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