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Jamin Hegeman

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How I Learned to Stop Worrying and Give Service Design Away
So you want to be a Service Designer
5 Things I Wish I Knew – A Service Design Journey
Designing for Multi-touchpoint Experiences
Service Storming and Dragon Lines
Mapping the Journey – Experience Beyond the Screen
Experience as Strategy
This Is Service Design – UX Week 2011
From Products to Services: A Service Design Crash Course
A Design Approach To Hiv Positive Youth Adherence
UPMC Neuro Clinic Service Design