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Belden nist 13_july2010
1.
EHR usability:
an illustrated guide
2.
My comments •
10 principles of usability, illustrated • Build Style Guides & Galleries • Foster research on visual display
3.
EMR What ^s usability?
i
4.
Usability is…
5.
10 Principles 1.
Simplicity 7. Feedback 2. Naturalness 8. EffecNve use of 3. Consistency language 4. Minimizing cogniNve 9. EffecNve informaNon load presentaNon 5. Efficient interacNons 10. PreservaNon of context 6. Forgiveness h3p://bit.ly/UsabilityHIMSS
6.
Simplicity
7.
Simplicity For doing refills For
overview only
8.
Naturalness
9.
Naturalness Old way –
lots of drill-down clicking
10.
Naturalness Better way we know
the body already
11.
Consistency
12.
Consistency Name and
identifying info consistently placed
13.
Minimizing CogniNve Load
14.
Minimizing CogniNve Load
Exact past dates • This requires mental math
15.
Minimizing CogniNve Load
Relative past dates • Easier. No extra thinking.
16.
Minimizing CogniNve Load
Hover to see more detail • Have it both ways
17.
Efficient InteracNons
18.
Efficient InteracNons Dashboard
efficiency
19.
Efficient InteracNons 50
Clicks… • 6 minutes
20.
Efficient InteracNons 2
Clicks… • 1-‐2 minutes
21.
Forgiveness
22.
Forgiveness exploring without
fear of destroying recovering gracefully from mistakes
23.
Forgiveness A negaNve
example…
24.
Feedback
25.
Feedback • Show
expected delays • Confirm changes that aren’t evident
26.
Feedback Imagine this
scenario • user clicks • long, slow database call ensues…
27.
Acceptable
28.
Be`er
Please wait while we check 10,357 records…
29.
Best
Time remaining… 8 seconds Please wait while we check 10,357 records…
30.
EffecNve Use of
Language
31.
Terse for doctor
Plain English for paNent
32.
EffecNve InformaNon PresentaNon
33.
EffecNve InformaNon PresentaNon
Sorted alphabetically, not randomly Better yet, allow sort by other criteria, too
34.
EffecNve Info PresentaNon
Highlighted for cardiology Filtered for cardiology
35.
PreservaNon of Context
36.
PreservaNon of Context
37.
And what medication
is he/she taking? And what are the weight and BP doing?
38.
39.
Build Style Guides
and galleries
40.
Usability.gov
41.
42.
Microsob Health
Common User Interface
43.
44.
45.
UI Design Pa`erns
46.
47.
Apple Human Interface
Guidelines
48.
49.
Visual display of
data research agenda
50.
Lab fishbone vs.
data table
51.
A
B Compare: efficiency, effecNveness, safety, delight
52.
Sparklines
53.
Bullet graph /
small mulNples
54.
Small mulNples
55.
56.
QuesNons? Jeff Belden
MD | beldenj@health.missouri.edu
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