The document discusses how Kanban practices helped the Scottish Government address four challenges in delivering their mygov.scot digital transformation program. They visualized work, limited work-in-progress, managed flow, made processes explicit, implemented feedback loops, and improved collaboratively. This included using 100-day delivery drives, reorganizing into vertical teams, improving planning visibility, empowering teams, and reigniting retrospectives and product demos. As a result, they increased releases from 2 in 8 months to over 40 in 200 days, improved relationships, and clarity of planning and delivery.
Lions New Portal from Narsimha Raju Dichpally 320D.pptx
Using Kanban in the Scottish Government
1. Kanban in the Scottish Government
How Kanban practices have helped us
respond to four key challenges within mygov.scot
@jose_casal – jose.casal@actineo.xyz
bitly.com/kanbanscotgov
14. Reorganising into vertical teams to
dissolve silos and enable
on-demand delivery
END-TO-END VERTICAL TEAM
STARS
HORIZON
BOARD
NOWNEXTH1H2H3
ARCHITECTURE
PLATFORM
CONTENT
TECHNICAL
CONTENT
SM / PO
BA / UX / UI
USER RES.
STAKEHOLDER MGR.
BA / UX / UI CONTENT DEV / TEST
1
3
2
4
1 2
3
4
PRODUCT
MANAGER
FUNCTIONAL
MANAGERS
1
15. Swiftly moved the programme through
beta and live product iterations,
helping provide clarity to others on our
maturity and progress
16. We struggled with conflicting
prioritisation and strong views from
influential members of our senior team
#3
17. Improved planning and visibility
through the introduction of a
roadmap, horizon board and
combined delivery board