The document discusses user experience (UX) design for libraries. It defines UX as a planned, positive experience that is more than the sum of its parts. It discusses factors like culture, society, the mind, metrics, components like interfaces and physical spaces, and values like inspiration and personal transformation that relate to UX. It also discusses inhibitors like security and apathy. The document provides examples of how the Darien Library applies UX principles through mobility, communication, marketing, and more.

1. kW orks
S n
ku ExperienceDesignLibrary
L ibr a ry User
21st Century
for the
John Blyberg
Assistant Director,
Innovation & User Experience
Darien Library
UX

2. UX
User Experience

3. What is ?
UX

4. A planned, positive, and
desirable experience.

5. A synthesis of multiple
discrete interations.

6. More than the sum
of its parts.

7. Successful process
management.

8. UNDERSTANDING UX

10. Culture
Sub-Culture
Society
HUMAN EXPERIENCE/UX RELATIONSHIP
(via MICHAEL CUMMINGS)

11. Conscious
Sub-Conscous
The Mind
HUMAN EXPERIENCE/UX RELATIONSHIP

12. TATIVE METRICS
QUALI
ITATIVE METRICS
QUANT

13. THE FUTURE AND UX

14. The Road Ahead

15. Sustainable Change

16. T E
V A
N O
IN

18. Adapt

20. COMPONENTS OF UX

21. Interface

22. People
(training + talent) x (temperament +
communication style + ability to collaborate)

23. Presentation

24. content

25. Persona

26. Physical Space

27. Events & Programming

28. Your story

29. VALUE OF UX

30. “The library encourages
the heart.”
- Dr. Michael Stephens

31. Inspires wonder
discovery
connection

32. Imagination

33. Simplicity

34. c e
ien
s i l
Re

35. Op
enn
ess

36. Coordination

37. ackFe
edbac
k Feedbac
kFeed
bac

38. Personal Transformation

39. INHIBITORS OF UX

40. Security

41. Disorganization

42. Apathy

43. A lack of purpose.

44. No . ”

45. DARIEN LIBRARY AND UX

47. Our inspiration...
Lockheed
Martin

48. Welcome to Darien Library

49. n
ie d
r n
a a
e D r
T rh yB
ib ra
L

50. UX
DarienLibrary

51. UNTETHERING

52. MOBILITY

53. COMMUNICATION

54. MARKETING

55. DISPLAY

56. IMMERSION

57. EDUCATION

58. CONTROL

59. CONVENIENCE

60. DISCOVERY

61. SHARING

62. GAMING

63. GAMING

64. FINDING & BROWSING

65. 2
SOPAC AND UX
thesocialopac.net

66. UX Burden
Web Site opac
Web server ILS server

67. C
OPA
S
DRUPAL opac
Web server ILS server
UX Burden

68. the social catalog application suite
SOPAC
Middleware
locum insurge
database
business logic social data functions
Index
ILS connector
ILS member libraries

69. completely integrated index

70. enhanced profile features

71. Knowledge AND UX

72. The pursuit of knowledge
is intimate and personal.

73. Thank-you!
John Blyberg
blyberg.net
darienlibrary.org
thesocialopac.net Photos
http://www.flickr.com/photos/nasos3/3512151039/
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slideshare.net/jblyberg http://www.flickr.com/photos/b-tal/116220689/
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