SmartButler® is a reliable, stable and easy-to-use task management software for use in hotels. It gives managers complete control over the hotel’s services and employees, allowing staff to give the guest full attention. Website: http://jaybee.com/

1. SmartButler®

2. 1. About JAYBEE & SmartButler
2. SmartButler Modules:
• LogBook
• HouseKeeping
• Mini-Bar
• Other Modules
3. Why JAYBEE
4. Contacts
Table of Contents

4. More than 20 years of experience.
Leader in providing computerized solutions to the hotel and
leisure industry.
Among JAYBEE’s clients there are the biggest international
hotel chains, such as:
About JAYBEE

5. Does this Sound Familiar?
Too much effort is being put into keeping the reception and
housekeeping office updated on the status of the hotel rooms?
Some of the guests’ or associates’ inquiries are forgotten in
the overwhelming rhythm of work?
Minibar revenue is lost because the minibar tenders do not
charge the guests’ room bill on time?
Business is lost due to a low score given on TripAdvisor in
result of a lack of good, prompt, accurate service?

6. SmartButler® Saves You Money:
Minibar losses are minimized.
Statistics and reports help calculate hotel resources more
effectively.
Minimized compensation costs.
Higher rating score results in more new and returning guests.
SmartButler® Saves You Time:
The associates working on the floors do not need any paper
reports anymore: all information is in the mobile device, and
it’s constantly updated.
All SmartButler® users can create calls, which automatically
update all relevant parties, and form the statistics.
Why SmartButler®?

7. SmartButler® modules:
HouseKeeping
PM
Mini-Bar DutyManager
LogBook
PAGMFeedBack
A reliable and easy-to-use system that consists
of several modules and helps run the hotel
services and resources more effectively.
What is SmartButler®?

9. SmartButler® - LogBook
Conceptual breakthrough in managing and
monitoring guest services. It provides effective
communication between the Guest Service Centre,
Housekeeping, Engineering and Bellmen.
Please find more information about LogBook on our
webpage: jaybee.com/logbook.
What is LogBook ?

10. How it Works:
Step 1: Upon receiving a
guest call, the operator at the
GSC creates a new event
describing the service needed.
SmartButler® - LogBook
Step 2: An automatic
message is sent to the
applicable runner with
the request details.
Step 3: The runner
provides the service
promptly, ensuring
a satisfied guest.

11. Benefits:
Delivering fast, accurate and exceptional service, while
going above and beyond guest expectations.
A centralized on-line database for staff to log, dispatch,
escalate and follow-up on all services.
Periodic reports can be accessed later on for trend analysis
and process improvement.
Reducing waiting time, labor and maintenance costs while
increasing asset life and staff productivity.
Managing the hotel resources more effectively.
SmartButler® - LogBook

13. A module for prioritizing the rooms to be made
up, and for instantly updating statuses of
rooms, to keep relevant associates posted.
SmartButler® - HouseKeeping
Please find more information about HouseKeeping on
our webpage: jaybee.com/housekeeping.
What is HouseKeeping ?

14. Features:
Synchronization with the hotel PMS provides an online list of
rooms with the relevant statuses, which allows dynamic
assignment of the daily tasks.
The supervisor maids can update the room status from the
mobile device right after inspecting the room.
Reception clerks have the ability to set an “urgent” status to
the room, and this information will be seen by all authorized
users instantly.
SmartButler® - HouseKeeping

15. SmartButler® - HouseKeeping
How it Works:
Step 3: After a task is
completed, the attendant
updates the room status
on the app.
Step 1: The housekeeping
department assigns tasks,
which are prioritized
according to the room status.
Step 2: Housekeepers
are constantly updated
on tasks in rooms they
are responsible for.

16. Benefits:
Enables the housekeeping associates to use a
paperless working method, thus keeping all users
synced by just a finger tap.
Provides quick and efficient communication between
the housekeeping and front office.
Optimizes the work of your employees and manages
the hotel resources more effectively.
SmartButler® - HouseKeeping

18. SmartButler® - Mini-Bar
Module that ensures that all minibar charges
have been posted to the guests’ bills on time
and allows for ideal management of mini-bar
services.
Please find more information about Mini-Bar on
our webpage: jaybee.com/minibar.
What is Mini-Bar ?

19. Features:
Synchronization with the hotel PMS provides an online list of
rooms with the relevant statuses.
The minibar associates can charge the guests’ room bill
directly, while checking the minibar in the room.
Reception clerks have the ability to set an “urgent” status to
the room, and this information will be seen by all authorized
users instantly.
SmartButler® - Mini-Bar

20. How it Works:
Step 1: The minibar
department divides the
hotel rooms between
attendants, which are
prioritized by room status.
Step 2: When inspecting
rooms, attendants indicate
consumed items, and a
charge is automatically
applied to the guest’s bill.
Step 3: After rooms
are checked, the
attendants return to
applicable rooms to
refill the minibars.
SmartButler® - Mini-Bar

21. Benefits:
Minimizes the minibar losses by reducing the possibility that guests
will check out without paying for their minibar consumption.
Provides easy and efficient communication between the minibar
department and front office.
Increases minibar revenue by analyzing on-line consumption reports
and item popularity.
Reduces the need to drag a trolley, hence attendants can navigate
between rooms to inspect and charge in a quicker and easier way.
SmartButler® - Mini-Bar

23. Other SmartButler® Modules
PAGM
Your associates will have the opportunity to not only track the preferences of
your VIP guests, but also give them the maximum attention during their stay.
PM
You will keep all details of site assets recorded in the system, which will
automatically remind about the necessary maintenance or update.
FeedBack
You will be able to easily and quickly track and analyse the feedback of
your guests.
DutyManager
Your DutyManager will be able to manage the time and tasks more effectively
and to easily inform relevant employees about the events in the hotel.

25. Established track record of
providing ultimate solutions
to 200 hotels in 40 countries.
Operational & technical
knowledge and advance
methodologies, lead to
user-friendly and customized
products.
Offers best cost effective
solutions along with a loyalty
reward formula.
Has been chosen as certified
vendor by Starwood and Hilton.
Why JAYBEE?
“Renaissance Moscow Monarch
Centre installed the minibar
reporting module with PMS
interface, and following the initial
investment for license hardware
and support, managed to create a
ROI of 2 months on the project.”
Armin Eberhard,
General Manager
Renaissance Moscow Monarch Centre

27. Contact JAYBEE
Web: www.jaybee.com
Phone: +972-(0)2-5611108
Fax: +972-(0)2-5637030
Joseph Ron
Managing Director
Phone: +972-(0)2-5611108
Email: joseph@jaybee.com
JAYBEE Systems Ltd.
P.O. Box 71011
Jerusalem
9171001 Israel