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Education Management Solutions




                                      P R O D U C T    C A T A L O G



EMS ProductCatalog cover1-11.ind1 1                                            1/6/11 9:54:51 AM
EMS ProductCatalog cover1-11.ind2 2   1/6/11 9:54:55 AM
Education Management Solutions




                                 C O N T E N T S

                                 Company Profile          4

                                 Services                 6

                                 Products

                                   Total Skills Center™   8

                                   Total Sim™             10

                                   SIMXpress              16

                                   SIM-EMR                17

                                   mySimonline 	          18

                                   Total Counseling       19

                                   Check-in Kiosk	        20

                                   MyResponse™	           21

                                   total Digital AV       22




P R O D U C T                    C A T A L O G
Education Management Solutions




”
    EMS has been a terrific partner in not
    only the establishment of our system,
    but its ongoing development and
    maintenance. I highly recommend EMS
    for any simulation, SP, or combined
    program.
               ”                           – Gwyn Barley, phd
          director, Center for advancing professional excellence
                     university of Colorado School of medicine
Education Management Solutions




    KEY ACHIEVEMENTS                          COMPANY PROFILE

          2010,2009,2008,2007                 Education Management Solutions, Inc. (EMS) is the leading software
                                              developer of assessment and training solutions for medical, nursing,
          Inc. 5000 — recognized for four
          consecutive years as one of the     allied health, hospitals, and other healthcare providers, as well
          fastest-growing private companies   as simulation markets. Since its establishment in 1993, EMS has
          in the US.                          evolved from a consulting company to a complete product focused
          2010                                organization that can automate the management of training and
          Deloitte Technology Fast 500 —      skills assessment. Headquartered in Exton, Pennsylvania, EMS has
          recognized as one of the            more than a decade of experience in providing state-of-the-art
          fastest-growing technology          technology for clinical education and training environments.
          companies in Nor th America.

          2010, 2009                          EMS has been recognized by Inc. 5000 as one of the fastest-
          Deloitte Technology Fast 50 —       growing private companies in the US for the past four years.
          recognized as one of the fastest-   EMS enjoys a similar distinction as one of the Top 100 companies
          growing technology companies        in the Philadelphia-New Jersey-Delaware region. EMS has also
          in Greater Philadelphia.
                                              been recognized on Deloitte’s Fast 50 and Fast 500 lists as a leading
          2010,2008                           technology company in Greater philadelphia and north america
          Philadelphia 100 — recognized       respectively.
          as one of the fastest-growing
          companies in the Philadelphia,
          New Jersey, and Delaware region.    Our suite of solutions under the Arcadia brand name includes
                                              Total Skills CenterTm (TSC), Total Digital AV, Total SIMTm (TSIM), and
          Annual growth rate of more than     MobilSIMTm. New additions to the Arcadia suite include mySIMonline,
          119% for the past three years.
                                              which provides simulation management as a hosted service,
          First to design and market          SimXpress, a complete simulation management and skills assessment
          clinical skills training and
          assessment sof tware.               solution that’s portable and wireless, and MyResponse™, a complete
                                              audience response solution for managing individual participant
          First to provide an integrated      responses during teaching, training, and assessment.
          digital audio & video system
          for clinical skills training and
          assessment.                         emS products are implemented at more than 100 centers worldwide
                                                for training and evaluation, including national boards of testing,
                                                medical and nursing schools, allied health programs, counseling
                                                centers, hospitals, the Government, and children’s advocacy
                                                centers. Our products are also used for leadership training,
                                                human resource recruitment, product compliance, and mock
                                                trials, among others.


4
To address evolving client needs, EMS has introduced a family of IP cameras, HD
cameras, network digital video recorders, network attached storage servers, and
digital video control servers (DVCS). EMS’ IP cameras, HD cameras, as well as
network digital video recorders, provide the most advanced H.264 solution and
are based on industry standards. EMS has built a strong reputation for technical
innovation and product enhancements by developing exceptional products and
services to address the needs of our clients and partners. EMS strives to continue
its tradition of innovation with cutting-edge training and assessment technologies
that meet the needs of its expanding national and international markets.
                                                                                      Control Station

EMS currently serves clients throughout the US as well as Canada, Southeast Asia,
and the Middle East. EMS is expanding into Europe and Australia by partnering
with solution-providers in those regions.

EMS develops easy-to-use solutions for clients based on their requirements,
budgets, and visions for the future. EMS goes to great lengths to listen to and
understand what the client’s needs are, and then provide a cost-effective solution
to address those needs. Client satisfaction is at the forefront of EMS’ business
philosophy and is the reason EMS has maintained its leadership position since its
establishment in providing feature-rich, easy-to-use applications for training and    Entering Clinical Exam Room

performance evaluation.

EMS is committed to providing best-in-class solutions and using its expertise to
address each client’s unique challenges, implementing features in an incremental
fashion as requirements dictate. Partnering with a proven single-source provider
like EMS gives customers a single resource that can build, implement, and manage
a complete end-to-end skills and simulation program in the most cost-efficient
manner possible. Best-of-breed solutions also mean that EMS’ “One Call
Support” responds to clients quickly, with automatic updates, enhancements,
and support, all of which lead to long-term relationships. EMS views its clients as   Standardized Patient Encounter

partners, and together will continue to strive for excellence in the products and
services provided.

For more information, please visit our website http://www.EMS-works.com


                                                                                                                       5
Education Management Solutions




    KEY SERVICES                     SERVICES

    Facilities Services              EMS offers a number of services that provide a complete single
                                     vendor solution.
           Consulting

           Project Management        Facilities Services
                                     •   Consulting. emS works with clients to help define their
           Engineering                   simulation centers — the physical space, rooms, and
                                         functionality they’ll need to provide simulation sessions
           Installation
                                         using standardized patients and high-fidelity manikin
                                         environments.
           Enhancements
                                     •
                                     •   Project Management. EMS project managers “own” each
    Education Services
                                         project completely, from the receipt of a purchase order to the
           Training                      completion of the project. EMS works closely with the client to
                                         ensure that all expectations are met. EMS can also effectively
           TotalCARE                     coordinate with multiple vendors and departments to ensure
                                         that each project is completed on time.
           Content
                                     •   Engineering. Most simulation centers require custom
                                         configuration and design services. EMS engineers work closely
                                         with clients to ensure that the entire solution meets the client’s
                                         needs and budget.
                                     •
                                     •   Installation. EMS works with clients to ensure timely and
                                         complete installation of its products. Even when EMS uses a
                                         client’s preferred sub-contractors, EMS takes full responsibility
                                         for the project when EMS is the primary contractor.

                                         •   Enhancements. EMS provides billable services to clients
                                             who may need to conduct certain tasks in their environment
                                             but may not have the scope or resources to complete them
                                             in-house. An EMS sales manager can discuss these and other
                                             unique or individual needs.

6
Education Services

EMS’ Education Services division provides training and client support in
addition to content for simulation and standardized patient environments.

In addition, the division manages planned education and training activities
at client sites or through webinars, and provides stellar customer support.

                                                                                Arcadia Training
•   Training. EMS provides comprehensive training on the use of all products.
    Training may be conducted on-site, at the EMS Institute in Exton,
    PA, or virtually, using Microsoft’s Live Meeting webinars that come
    complete with user documentation and training guides.

•   TotalCARE. EMS support is the best in the industry. The total solution
    purchased from EMS is fully supported, including software and
    hardware. No more dealing with multiple vendors to resolve problems
    or obtain service for defective hardware. Users can contact EMS by
    phone, e-mail, and through its portal on the web.                           Control Station



•   Content. In partnership with a number of educational consortiums and
    simulator manufacturers, EMS offers accredited cases and scenarios, each
    created by content experts, for simulation and clinical skills training.




                                                                                Software and Hardware Suppor t




                                                                                                                 7
Education Management Solutions
                                             SOLUTIONS

    FEATURES & BENEFITS                      Total Skills CenterTM

          Checklist creation and scoring     Arcadia Total Skills CenterTM (TSC) is a web-based software
                                             application for managing a clinical skills center. The application
          Automatic scheduling with          provides:
          manual over ride option
                                             •   Standardized Patient Life-Cycle. Recruitment, web-based
          Automatic paging announcements         training, scheduling, checklist completion, and quality
                                                 assurance are all included. Users can develop web-based
          Automatic/manual recording             SP training tools that make use of text, video, and quizzes.
          using swipe card and login

                                             •   Student Portfolio. Manage and update personal information,
          Video bookmarking for debriefing
          and feedback                           schedules, and calendars. Learners may complete pre- and
                                                 post-session activities, review videos from previous training
          Allows attachment of EKG, x-ray,       sessions, and review performance feedback from faculty.
          and other lab results for
          SOAP notes                         •   Faculty. Review, evaluate, provide feedback to students,
                                                 complete Qa analysis for Sp performance and case design,
          Generates numerous repor ts
                                                 and revise and share cases with other faculty and staff.
                                                 faculty can also score student performance and check
          Provides web-based lear ning
          for SPs                                statistics from one or more sessions.
                                             •

          Provides web streaming for         •   System Administrator. Manage application security, user
          accessing videos and checklists        access, user role definitions, and access to video recordings
          off-site                               for students and faculty. The administrator may create
                                                 and review final scores before generating and distributing
          Suppor ts simulated EMR
                                                 standard reports.
                                             •
                                                   •   Case Repository. maintain detailed information
                                                       about individual cases, build pre- and post-encounter
                                                       student exercises (such as questionnaires, SOAP
                                                       notes, clinical competency activities), student surveys,
                                                       faculty or SP checklists for feedback or evaluation,
                                                       and SP performance reviews.


8
•   Libraries. Create banks to store checklist items, multimedia,
    and lab reports used in learner activities.

•   Dictionary. Use keywords to automate post-encounter scoring
    and abbreviations for completing SOAP notes.

•   Automated Session Management. Schedule sessions using
    automated or manual session creation, allow students to select
    and manage dates for OSCE sessions, and automatically create
    session blueprint reports. With the optional Arcadia Total Digital AV                                        Encounter Room
    application, faculty can run automatic or manual session video
    recordings and audio announcements. This powerful tool can also
    automate the indexing of video files and allow web-based viewing.

•   Scores. Review and edit SP, faculty, and student responses, and
    generate, edit, and normalize scores.

•   Reports. Generate more than 50 standard reports, customize
    reports based on needs, and export raw data.

                                                                                                             Obser vation Station
•   Clinical Competency. Evaluate students’ critical thinking in
    diagnosing a problem and in patient management.
                                                                            “EMS’ software has exceeded my expectations.
                                                                            Not only does it help in the performance
•   Simulated EMR. Manage and evaluate a patient’s electronic
                                                                            evaluation of our students, but it’s also a great
    medical record.                                                         human resource savings of personal time and
                                                                            effort, doing the work of one to two FTEs.”

                                                                                                     – Leland J. Rockstraw, PhD, RN
                                                                                   Assistant Dean, Simulation, Clinical & Technology
                                                                                            Learning Operations & Facility Oversight
                                                                            Drexel University, College of Nursing & Health Professions




                                                                                                                                         9
Education Management Solutions




     FEATURES & BENEFITS                      Total SIMTM

           Facilitates scenario management    Arcadia Total SIMTm (TSIM) is a web-based, user-friendly application
           and execution                      with features and functionality designed to meet the teaching,
                                              training, and performance assessment requirements of the most
           Automates the scheduling of
           lear ners, rooms, and equipment
                                              demanding curricula and goals of a simulation center.

           Uses standard bookmarks to allow   Total SIM automates the entire simulation lab workflow, from
           searches across archived videos    scenario development to scheduling, inventory management, and
                                              post-scenario analysis, saving valuable time and resources.
           Generates complete scenario
           post-analysis repor ts
                                              Use Total SIM to identify and define learning objectives, provide
           Provides lab inventor y            pre- and post-simulation activities for learners, and set up scenarios,
           management                         story line, support files, equipment, and inventory requirements.
           Offers customizable checklists
                                              •       Facilitates scenario creation with an easy-to-use wizard. Ensures
           Expor ts raw data                          all elements are defined for a planned session.

           Suppor ts simulated EMR            •       Allows for debriefing objectives for instructor-led simulation
                                                      and self-evaluation.

                                              •       Defines criteria for faculty feedback, evaluation, and scoring, as
                                                      well as criteria for pre-simulation activities and post-simulation
                                                      tasks completed by learners.

                                              •       Defines and schedules rooms for planned events. Creates
                                                      recurring events on an hourly, daily, weekly, or monthly basis.

                                                  •     allows users to review planned calendar for the center and
                                                        request a date and time for a session.

                                                  •     Learners can select dates for an activity based either on
                                                        availability or on a first-come, first-served basis.




10
•   View an integrated calendar of scheduled simulation and standardized
    patient sessions.

•   Integrate inventory with scheduled sessions. Manage inventory and
    availability of disposable supplies, drugs, and capital equipment for
    running a simulation scenario.

•   Schedule surveys (including anonymous surveys) after a session for
    learner experience and feedback.                                                                Obser vation Room


•   Generate scores and reports from faculty and evaluator checklists and
    learner activities. Export raw data.

•   Generate reports on center utilization, inventory, scheduled events,
    scores, statistics on student performance, and more.

•   Manage and evaluate a patient’s simulated electronic medical record.

                                                                                                      Simulation Room




                                                                            “EMS’ Total SIM and Total Digital
                                                                            AV adds a new dimension to our
                                                                            teaching, not only because it allows
                                                                            us to promote reflective learning,
                                                                            but also because it will help us link
                                                                            our    assessment     methods       to   the
                                                                            actual learning experiences of the
                                                                            students.”

                                                                                     – Celeste G. Villanueva, CRNA, MS
                                                                                  Director, Program of Nurse Anesthesia,
                                                                            Director, Health Sciences Simulation Center
                                                                                                Samuel Merritt University




                                                                                                                            11
AN INTEGRATED STANDARDIZED PATIENT & SIMULATION CENTER




            POST-ENCOUNTER
            SOAP NOTE STATIONS




                CLINICAL EXAM ROOM




                                                   DIGITAL AV
                                                   CONTROL STATION


12
SIMULATION
ROOM




             DEBRIEFING
             ROOM




                            OBSERVATION
                            STATIONS




              SERVER ROOM




                                          13
DEBRIEFING ROOM
     Education Management Solutions




     Total SIM sessions are web-based and can be
     streamed live or played back for debriefing in small
     or large classrooms, on-site or off-site.

     The Total SIM application can reside on a server in
     the control room or in a central av rack and accessed
     through a network. Total SIM integrates with Total
     digital av to include three or more channels of digital
     video encoding, predefined or free text annotations,
     simulator data integration and evaluation, and
     debriefing tools specifically designed for simulation
     events.

     Total Sim allows administrators to centralize all
     users, videos, simulator log files, session annotations,
     assessments, and reports in one web-accessible
     location, which can be searched, filtered, weighted,
     and retrieved remotely.



                                                                    SIMULATION CONTROL ROOM




                                                                Simulated Session
     Quad-View Scenario


14
CLIENT BENEFITS
                               SIMULATION ROOM

                                                   Improved patient safety

                                                   Reduced cost of operation

                                                   Reduced time on task

                                                   Accurate and timely scoring

                                                   Faster data analysis

                                                   Expanded business oppor tunities




Training on a High-Fidelity Simulator



                                                                                      15
Education Management Solutions




     FEATURES & BENEFITS                      SIMXpress

           W ireless, por table, scalable,    SIMXpress is a wireless, web-based, audio-video recording,
           and network-ready                  performance evaluation, and data management solution for
                                              simulation-based training. Portable and scalable, multiple SIMXpress
           Integrates with leading
           high-fidelity simulators           units can be used as a complete network-enabled solution for
                                              centralized data management and shared video access.
           Integrates with multiple
           simulators in a single scenario
                                              SIMXpress is a SINGLE easy-to-use self-contained unit that
           Manages bookmarks and              provides a powerful out-of-the-box solution:
           debriefing
           Enables video indexing and         •   Faster deployment. Ready to use.
           archiving
                                              •   Improves operational efficiency. a single unit includes
           Captures audio, video, log file,       everything you need to manage and operate your simulation
           and patient monitor vital signs        program.
           from the simulator
           Enables scenario development       •   FREE webinar training.

           Automates scoring                  •   Portability. Ideal for in-situ simulations.

           Generates performance reports      •   Wireless and scalable. No additional software required to
           and statistics                         integrate/network with other SIMXpress units.
           Manages scheduling
                                              •   Web-based. Supports PC and Mac remote users.
           Manages inventor y

           Suppor ts simulated EMR
                                              SIMXpress standard out-of-the-box components:

                                              •   3 wireless PTZ cameras

                                              •   3 Camera pods and wall mounts

                                              •   3 Omni-directional microphones (optional wireless mics)

                                                      •   2 terabytes storage

                                                      •   1 portable server cart with 22” monitor for debriefing

                                                      •   Pre-installed software to manage and record three
                                                          camera views, one or more high-fidelity simulator’s
                                                          vital signs monitor, and event logs
                                                      all SIMXpress configurations provide wireless capability.
16
Education Management Solutions




FEATURES & BENEFITS                         SIM-EMR

      Create vir tual patients and          SIM-EMR is an add-on module to EMS’ popular Arcadia Total
      develop their medical histories       Skills Center™ (TSC) and Total SIM™ (TSIM) clinical simulation
      via a librar y of electronic for ms   management software applications. It provides a platform for
                                            learners (medical and nursing) to practice basic physical
      Create a single copy of a
                                            assessment; review patient medication histories; assess and
      vir tual patient for multiple
      students to “ follow ”                render recommendations regarding a patient’s drug regimen;
                                            implement, modify, and manage drug therapy; and review and
      Longitudinally follow a               complete patient charting, and interpret lab results.
      patient through a series of
      simulated physician and               Standardized patient encounters, high-fidelity simulator sessions,
      nursing encounters                    and instructor feedback can be used to assist learners in developing
                                            documentation skills using EMS’ SIM-EMR.
      Upload lab repor ts to the
      SIM-EMR librar y                      More than 40 examples of clinical documentation are included
                                            with TSC and TSim, such as:
      Use a vir tual patient in a
      Standardized Patient Session
                                            •    Scanned images, x-rays, and documents linked to patient
                                                 records
                                            •    physician, nurse, and other clinician notes
      Use a vir tual patient in a
      Simulation Session                    •    flow sheets
                                            •    History and education
      Rate/Score the EMR                    •    Medical record abstracts
                                            •    medical record/chart tracking
                                            •    daily food diary
                                            •    Medication logs
                                            Training on SIM-EMR can lead to reduced charting errors
                                            and positive outcomes when learners practice as physicians
                                            and nurses in a health care environment.




                                                                                                                   17
Education Management Solutions




     FEATURES & BENEFITS                         mySIMonline

           View video and checklist on a         mySIMonline is a hosted simulation management service designed
           single screen                         to fulfill and manage simulation programs at hospitals, community
                                                 colleges, nursing schools, smaller departments of larger universities,
           Upload videos to a central librar y
                                                 and audio- and video-only facilities, to name just a few.
           Score and expor t raw data to
                                                 This flexible service allows users to:
           spreadsheets
                                                 • Schedule participants, events, rooms, equipment, simulators,
           Manage inventor y                         props, and other tools.

           Secure data backup maintained         •   Plan pre- and post-simulation activities.
           by EMS
                                                 •   Create and manage simulation scenarios.
           No installation process
                                                 •   Generate multiple longitudinal reports.
           No computer equipment to
           purchase and manage
                                                 •   Print reports to a local printer.
           No hardware to replace over time
                                                 •   Upload videos and bookmark them for debriefing.
           Suppor ts simulated EMR
                                                 •   Upload MobilSIM, AVI, WMV, MPEG, AVS, and eTC videos to a
                                                     central library.

                                                 •   Associate bookmarks, annotations, and checklists with a
                                                     particular video.

                                                 An annual subscription covers software and support. EMS
                                                 maintains the servers and provides regular data backup.

                                                 mySIMonline can help facilities cuts costs and even saves paper.
                                                                             Go Green!




18
Education Management Solutions




     FEATURES & BENEFITS                       Check-in Kiosk

           Automatically collects usage and    The emS Check-in Kiosk subsystem is an add-on module to the
           equipment utilization data          EMS Arcadia Suite. It automates the manual, labor-intensive,
                                               paper-based processes and allows you to collect and trend room
           Displays the Center ’s schedule     usage and equipment utilization data. The data is collected through
           for the day
                                               the Kiosk software, and Center utilization reports are generated
           Automatically updates the
                                               by EMS’ Arcadia software.
           schedule if par ticipants do not
                                               The reports provide answers to important questions such as: Who
           check-in
                                               is using the Center facilities, for how long, and for what purpose?
           Allows substitute personnel to be   Is the Center being used to full capacity? Are students utilizing
           assigned                            their simulation practice time effectively? Is it reflected in their
                                               learning outcomes?
           Allows users to check-in using
           the keyboard, or a swipe or         The Kiosk lets you accurately assess usage by all clients, internal and
           barcode card                        external. In addition, it allows you to satisfy clients’ requirements
                                               for usage reports and avoids payment delays.
           Allows users to check-in for
           multiple sessions                   EMS offers two types of Kiosks: wall-mounted and free-standing
                                               floor hardware models. The Kiosk software is integrated with EMS’
           Per mits visitor check-in
                                               Arcadia software for center utilization and simulation/clinical skills
           Other depar tments and exter nal
                                               sessions attendance tracking.
           clients who use the center can
                                               Another option for the free-standing Kiosk is a wall-mounted
           be billed appropriately and in a
           timely manner                       monitor, typically used for digital signage that you can customize,
                                               including:
                                                 • facility welcome message
                                                 • event calendar for the day
                                                 • Floor plan of the facility and “You are here” identification
                                                 • PowerPoint presentations

                                                 Integrating the Kiosk software with EMS’ Arcadia software
                                                 provides more value than any other kiosk you may consider:
                                                 the Check-in Kiosk is not merely for digital signage, it also helps
                                                 track the utilization of a client’s simulation/skills center.




20
Education Management Solutions




FEATURES & BENEFITS                        MyResponseTM

      Improves attentiveness               MyResponse is an audience-response system designed and
                                           developed by EMS to provide an integrated experience for users
      Increases retention                  in simulation and other training environments. MyResponse:

      Offers anonymous polling             •   Is integrated with Microsoft PowerPoint for presentations
                                               and data collection from audience participants.
      Gathers individual responses

                                           •   Integrates with Total SIM and Total Digital AV applications.
      Tallies and displays data
      immediately
                                           •   Creates an interactive environment for conferences,
      Speeds up decision making                meetings, and corporate training.

      Gathers data for reporting and
      analysis                             MyResponse provides:

      Confirms participant understanding   •   On-the-spot assessment, consensus determination, and
      of key points                            audience polling.

      Creates an interactive and
      enter taining learning environment
                                           •   Enhanced decision-making aides and algorithms.

                                           •   interaction and active participation from audience
                                               members.

                                           •   Increased effectiveness for the presenter or trainer.

                                           •   Ability to track, report, and communicate composite and
                                               individual responses.




                                                                                                              21
Education Management Solutions




     FEATURES & BENEFITS                      Total Digital AV

           Integrates with simulators         Arcadia Total Digital AV is a complete audio and video management
                                              solution.
           Easy operation and management
                                              Centers can design and build a solution using standard hardware
           Suppor ts IP-based digital audio   and EMS’ proprietary software. Total Digital AV integrates with
           and video capture                  EMS’ Total Skills Center and the Total SIM application database for
           Secure video review
                                              complete management of an SP or simulation center.

                                              The Total Digital AV application can be used to start and
           Convenient, single-screen          stop recordings:
           management of entire center
                                              •   Manually, from the management application.
           Exceptional recording power        •   Automatically, based on a predefined schedule.
                                              •   Automatically, based on a learner’s swipe card system.
           Superior video quality
                                              •   Automatically, based on a simulator’s scenario session.
                                              Total Digital AV lets clients:
                                              •   view live or recorded video from one or more rooms.
                                              •   Stream live or recorded video to one or more users.
                                              •   Create and manage paging announcements for simulated
                                                  sessions.
                                              •   view recordings that are synchronized and integrated with
                                                  the simulator’s vital signs monitor, simulated events, and
                                                  captured bookmarks.
                                              •   Employ EMS’ proprietary DSP-based digital video recorder
                                                  for automating recording and playback.
                                              •   Create video bookmarks.
                                              •   View a video and checklist on a single screen.




22
Total Digital AV Component Architecture




  Robust, integrated solution                                     For accessing live
  for stored file playback.                                       streams and
  Allows stored data to be                                        on-demand audio
  unicast or multicast on an                                      and video.
  IP network.




                                                                           Converts any
                                                                           analog camera
                                                                           to provide
                                                                           IP capability.
Provides 4-ch video
input and 1-ch audio
input, and 1-ch
composite video
output and 1-ch
spot video output.




                                                                    Ability to access live
                                                                    streams, request
                                                                    stored content, or
                                                                    access the Internet.




                                                                                             23
                                                                                             22
The Arcadia Suite provides cutting-edge software
and state-of-the-art audio-video technology for
   immersive and simulation-based learning.
EMS ProductCatalog cover1-11.ind3 3   1/6/11 9:54:58 AM
”  Arcadia provides a comprehensive,
                                                 highly customizable, and intuitive


                                                                                                     ”
                                                system to manage and retrieve data.
                                                                 – Celeste G. Villanueva, CRNA, MS
                                                           Director, Program of Nurse Anesthesia,
                                                       Director, Health Sciences Simulation Center
                                                                         Samuel Merritt University




                                              EMS is the leading provider of user-friendly
                                              and integrated clinical skills assessment
                                              software, training center management
                                              solutions, and custom-designed digital
                                              audio-video systems. Our breakthrough
                                              technology has revolutionized training at
                                              medical and nursing schools and allied
                                              health institutions around the world.


                                                      Patient Safety is Our Focus.




        Education Management Solutions

        Education Management Solutions, Inc
        Oaklands Corporate Center
        440 Creamery Way, Suite 100
        Exton, PA 19341
        Phone: 1-877-367-5050
        Email: info@EMS-works.com
        www.EMS-works.com




EMS ProductCatalog cover1-11.ind4 4                                                                      1/6/11 9:55:21 AM

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Education Management Solutions

  • 1. Education Management Solutions P R O D U C T C A T A L O G EMS ProductCatalog cover1-11.ind1 1 1/6/11 9:54:51 AM
  • 2. EMS ProductCatalog cover1-11.ind2 2 1/6/11 9:54:55 AM
  • 3. Education Management Solutions C O N T E N T S Company Profile 4 Services 6 Products Total Skills Center™ 8 Total Sim™ 10 SIMXpress 16 SIM-EMR 17 mySimonline 18 Total Counseling 19 Check-in Kiosk 20 MyResponse™ 21 total Digital AV 22 P R O D U C T C A T A L O G
  • 4.
  • 5. Education Management Solutions ” EMS has been a terrific partner in not only the establishment of our system, but its ongoing development and maintenance. I highly recommend EMS for any simulation, SP, or combined program. ” – Gwyn Barley, phd director, Center for advancing professional excellence university of Colorado School of medicine
  • 6. Education Management Solutions KEY ACHIEVEMENTS COMPANY PROFILE 2010,2009,2008,2007 Education Management Solutions, Inc. (EMS) is the leading software developer of assessment and training solutions for medical, nursing, Inc. 5000 — recognized for four consecutive years as one of the allied health, hospitals, and other healthcare providers, as well fastest-growing private companies as simulation markets. Since its establishment in 1993, EMS has in the US. evolved from a consulting company to a complete product focused 2010 organization that can automate the management of training and Deloitte Technology Fast 500 — skills assessment. Headquartered in Exton, Pennsylvania, EMS has recognized as one of the more than a decade of experience in providing state-of-the-art fastest-growing technology technology for clinical education and training environments. companies in Nor th America. 2010, 2009 EMS has been recognized by Inc. 5000 as one of the fastest- Deloitte Technology Fast 50 — growing private companies in the US for the past four years. recognized as one of the fastest- EMS enjoys a similar distinction as one of the Top 100 companies growing technology companies in the Philadelphia-New Jersey-Delaware region. EMS has also in Greater Philadelphia. been recognized on Deloitte’s Fast 50 and Fast 500 lists as a leading 2010,2008 technology company in Greater philadelphia and north america Philadelphia 100 — recognized respectively. as one of the fastest-growing companies in the Philadelphia, New Jersey, and Delaware region. Our suite of solutions under the Arcadia brand name includes Total Skills CenterTm (TSC), Total Digital AV, Total SIMTm (TSIM), and Annual growth rate of more than MobilSIMTm. New additions to the Arcadia suite include mySIMonline, 119% for the past three years. which provides simulation management as a hosted service, First to design and market SimXpress, a complete simulation management and skills assessment clinical skills training and assessment sof tware. solution that’s portable and wireless, and MyResponse™, a complete audience response solution for managing individual participant First to provide an integrated responses during teaching, training, and assessment. digital audio & video system for clinical skills training and assessment. emS products are implemented at more than 100 centers worldwide for training and evaluation, including national boards of testing, medical and nursing schools, allied health programs, counseling centers, hospitals, the Government, and children’s advocacy centers. Our products are also used for leadership training, human resource recruitment, product compliance, and mock trials, among others. 4
  • 7. To address evolving client needs, EMS has introduced a family of IP cameras, HD cameras, network digital video recorders, network attached storage servers, and digital video control servers (DVCS). EMS’ IP cameras, HD cameras, as well as network digital video recorders, provide the most advanced H.264 solution and are based on industry standards. EMS has built a strong reputation for technical innovation and product enhancements by developing exceptional products and services to address the needs of our clients and partners. EMS strives to continue its tradition of innovation with cutting-edge training and assessment technologies that meet the needs of its expanding national and international markets. Control Station EMS currently serves clients throughout the US as well as Canada, Southeast Asia, and the Middle East. EMS is expanding into Europe and Australia by partnering with solution-providers in those regions. EMS develops easy-to-use solutions for clients based on their requirements, budgets, and visions for the future. EMS goes to great lengths to listen to and understand what the client’s needs are, and then provide a cost-effective solution to address those needs. Client satisfaction is at the forefront of EMS’ business philosophy and is the reason EMS has maintained its leadership position since its establishment in providing feature-rich, easy-to-use applications for training and Entering Clinical Exam Room performance evaluation. EMS is committed to providing best-in-class solutions and using its expertise to address each client’s unique challenges, implementing features in an incremental fashion as requirements dictate. Partnering with a proven single-source provider like EMS gives customers a single resource that can build, implement, and manage a complete end-to-end skills and simulation program in the most cost-efficient manner possible. Best-of-breed solutions also mean that EMS’ “One Call Support” responds to clients quickly, with automatic updates, enhancements, and support, all of which lead to long-term relationships. EMS views its clients as Standardized Patient Encounter partners, and together will continue to strive for excellence in the products and services provided. For more information, please visit our website http://www.EMS-works.com 5
  • 8. Education Management Solutions KEY SERVICES SERVICES Facilities Services EMS offers a number of services that provide a complete single vendor solution. Consulting Project Management Facilities Services • Consulting. emS works with clients to help define their Engineering simulation centers — the physical space, rooms, and functionality they’ll need to provide simulation sessions Installation using standardized patients and high-fidelity manikin environments. Enhancements • • Project Management. EMS project managers “own” each Education Services project completely, from the receipt of a purchase order to the Training completion of the project. EMS works closely with the client to ensure that all expectations are met. EMS can also effectively TotalCARE coordinate with multiple vendors and departments to ensure that each project is completed on time. Content • Engineering. Most simulation centers require custom configuration and design services. EMS engineers work closely with clients to ensure that the entire solution meets the client’s needs and budget. • • Installation. EMS works with clients to ensure timely and complete installation of its products. Even when EMS uses a client’s preferred sub-contractors, EMS takes full responsibility for the project when EMS is the primary contractor. • Enhancements. EMS provides billable services to clients who may need to conduct certain tasks in their environment but may not have the scope or resources to complete them in-house. An EMS sales manager can discuss these and other unique or individual needs. 6
  • 9. Education Services EMS’ Education Services division provides training and client support in addition to content for simulation and standardized patient environments. In addition, the division manages planned education and training activities at client sites or through webinars, and provides stellar customer support. Arcadia Training • Training. EMS provides comprehensive training on the use of all products. Training may be conducted on-site, at the EMS Institute in Exton, PA, or virtually, using Microsoft’s Live Meeting webinars that come complete with user documentation and training guides. • TotalCARE. EMS support is the best in the industry. The total solution purchased from EMS is fully supported, including software and hardware. No more dealing with multiple vendors to resolve problems or obtain service for defective hardware. Users can contact EMS by phone, e-mail, and through its portal on the web. Control Station • Content. In partnership with a number of educational consortiums and simulator manufacturers, EMS offers accredited cases and scenarios, each created by content experts, for simulation and clinical skills training. Software and Hardware Suppor t 7
  • 10. Education Management Solutions SOLUTIONS FEATURES & BENEFITS Total Skills CenterTM Checklist creation and scoring Arcadia Total Skills CenterTM (TSC) is a web-based software application for managing a clinical skills center. The application Automatic scheduling with provides: manual over ride option • Standardized Patient Life-Cycle. Recruitment, web-based Automatic paging announcements training, scheduling, checklist completion, and quality assurance are all included. Users can develop web-based Automatic/manual recording SP training tools that make use of text, video, and quizzes. using swipe card and login • Student Portfolio. Manage and update personal information, Video bookmarking for debriefing and feedback schedules, and calendars. Learners may complete pre- and post-session activities, review videos from previous training Allows attachment of EKG, x-ray, sessions, and review performance feedback from faculty. and other lab results for SOAP notes • Faculty. Review, evaluate, provide feedback to students, complete Qa analysis for Sp performance and case design, Generates numerous repor ts and revise and share cases with other faculty and staff. faculty can also score student performance and check Provides web-based lear ning for SPs statistics from one or more sessions. • Provides web streaming for • System Administrator. Manage application security, user accessing videos and checklists access, user role definitions, and access to video recordings off-site for students and faculty. The administrator may create and review final scores before generating and distributing Suppor ts simulated EMR standard reports. • • Case Repository. maintain detailed information about individual cases, build pre- and post-encounter student exercises (such as questionnaires, SOAP notes, clinical competency activities), student surveys, faculty or SP checklists for feedback or evaluation, and SP performance reviews. 8
  • 11. Libraries. Create banks to store checklist items, multimedia, and lab reports used in learner activities. • Dictionary. Use keywords to automate post-encounter scoring and abbreviations for completing SOAP notes. • Automated Session Management. Schedule sessions using automated or manual session creation, allow students to select and manage dates for OSCE sessions, and automatically create session blueprint reports. With the optional Arcadia Total Digital AV Encounter Room application, faculty can run automatic or manual session video recordings and audio announcements. This powerful tool can also automate the indexing of video files and allow web-based viewing. • Scores. Review and edit SP, faculty, and student responses, and generate, edit, and normalize scores. • Reports. Generate more than 50 standard reports, customize reports based on needs, and export raw data. Obser vation Station • Clinical Competency. Evaluate students’ critical thinking in diagnosing a problem and in patient management. “EMS’ software has exceeded my expectations. Not only does it help in the performance • Simulated EMR. Manage and evaluate a patient’s electronic evaluation of our students, but it’s also a great medical record. human resource savings of personal time and effort, doing the work of one to two FTEs.” – Leland J. Rockstraw, PhD, RN Assistant Dean, Simulation, Clinical & Technology Learning Operations & Facility Oversight Drexel University, College of Nursing & Health Professions 9
  • 12. Education Management Solutions FEATURES & BENEFITS Total SIMTM Facilitates scenario management Arcadia Total SIMTm (TSIM) is a web-based, user-friendly application and execution with features and functionality designed to meet the teaching, training, and performance assessment requirements of the most Automates the scheduling of lear ners, rooms, and equipment demanding curricula and goals of a simulation center. Uses standard bookmarks to allow Total SIM automates the entire simulation lab workflow, from searches across archived videos scenario development to scheduling, inventory management, and post-scenario analysis, saving valuable time and resources. Generates complete scenario post-analysis repor ts Use Total SIM to identify and define learning objectives, provide Provides lab inventor y pre- and post-simulation activities for learners, and set up scenarios, management story line, support files, equipment, and inventory requirements. Offers customizable checklists • Facilitates scenario creation with an easy-to-use wizard. Ensures Expor ts raw data all elements are defined for a planned session. Suppor ts simulated EMR • Allows for debriefing objectives for instructor-led simulation and self-evaluation. • Defines criteria for faculty feedback, evaluation, and scoring, as well as criteria for pre-simulation activities and post-simulation tasks completed by learners. • Defines and schedules rooms for planned events. Creates recurring events on an hourly, daily, weekly, or monthly basis. • allows users to review planned calendar for the center and request a date and time for a session. • Learners can select dates for an activity based either on availability or on a first-come, first-served basis. 10
  • 13. View an integrated calendar of scheduled simulation and standardized patient sessions. • Integrate inventory with scheduled sessions. Manage inventory and availability of disposable supplies, drugs, and capital equipment for running a simulation scenario. • Schedule surveys (including anonymous surveys) after a session for learner experience and feedback. Obser vation Room • Generate scores and reports from faculty and evaluator checklists and learner activities. Export raw data. • Generate reports on center utilization, inventory, scheduled events, scores, statistics on student performance, and more. • Manage and evaluate a patient’s simulated electronic medical record. Simulation Room “EMS’ Total SIM and Total Digital AV adds a new dimension to our teaching, not only because it allows us to promote reflective learning, but also because it will help us link our assessment methods to the actual learning experiences of the students.” – Celeste G. Villanueva, CRNA, MS Director, Program of Nurse Anesthesia, Director, Health Sciences Simulation Center Samuel Merritt University 11
  • 14. AN INTEGRATED STANDARDIZED PATIENT & SIMULATION CENTER POST-ENCOUNTER SOAP NOTE STATIONS CLINICAL EXAM ROOM DIGITAL AV CONTROL STATION 12
  • 15. SIMULATION ROOM DEBRIEFING ROOM OBSERVATION STATIONS SERVER ROOM 13
  • 16. DEBRIEFING ROOM Education Management Solutions Total SIM sessions are web-based and can be streamed live or played back for debriefing in small or large classrooms, on-site or off-site. The Total SIM application can reside on a server in the control room or in a central av rack and accessed through a network. Total SIM integrates with Total digital av to include three or more channels of digital video encoding, predefined or free text annotations, simulator data integration and evaluation, and debriefing tools specifically designed for simulation events. Total Sim allows administrators to centralize all users, videos, simulator log files, session annotations, assessments, and reports in one web-accessible location, which can be searched, filtered, weighted, and retrieved remotely. SIMULATION CONTROL ROOM Simulated Session Quad-View Scenario 14
  • 17. CLIENT BENEFITS SIMULATION ROOM Improved patient safety Reduced cost of operation Reduced time on task Accurate and timely scoring Faster data analysis Expanded business oppor tunities Training on a High-Fidelity Simulator 15
  • 18. Education Management Solutions FEATURES & BENEFITS SIMXpress W ireless, por table, scalable, SIMXpress is a wireless, web-based, audio-video recording, and network-ready performance evaluation, and data management solution for simulation-based training. Portable and scalable, multiple SIMXpress Integrates with leading high-fidelity simulators units can be used as a complete network-enabled solution for centralized data management and shared video access. Integrates with multiple simulators in a single scenario SIMXpress is a SINGLE easy-to-use self-contained unit that Manages bookmarks and provides a powerful out-of-the-box solution: debriefing Enables video indexing and • Faster deployment. Ready to use. archiving • Improves operational efficiency. a single unit includes Captures audio, video, log file, everything you need to manage and operate your simulation and patient monitor vital signs program. from the simulator Enables scenario development • FREE webinar training. Automates scoring • Portability. Ideal for in-situ simulations. Generates performance reports • Wireless and scalable. No additional software required to and statistics integrate/network with other SIMXpress units. Manages scheduling • Web-based. Supports PC and Mac remote users. Manages inventor y Suppor ts simulated EMR SIMXpress standard out-of-the-box components: • 3 wireless PTZ cameras • 3 Camera pods and wall mounts • 3 Omni-directional microphones (optional wireless mics) • 2 terabytes storage • 1 portable server cart with 22” monitor for debriefing • Pre-installed software to manage and record three camera views, one or more high-fidelity simulator’s vital signs monitor, and event logs all SIMXpress configurations provide wireless capability. 16
  • 19. Education Management Solutions FEATURES & BENEFITS SIM-EMR Create vir tual patients and SIM-EMR is an add-on module to EMS’ popular Arcadia Total develop their medical histories Skills Center™ (TSC) and Total SIM™ (TSIM) clinical simulation via a librar y of electronic for ms management software applications. It provides a platform for learners (medical and nursing) to practice basic physical Create a single copy of a assessment; review patient medication histories; assess and vir tual patient for multiple students to “ follow ” render recommendations regarding a patient’s drug regimen; implement, modify, and manage drug therapy; and review and Longitudinally follow a complete patient charting, and interpret lab results. patient through a series of simulated physician and Standardized patient encounters, high-fidelity simulator sessions, nursing encounters and instructor feedback can be used to assist learners in developing documentation skills using EMS’ SIM-EMR. Upload lab repor ts to the SIM-EMR librar y More than 40 examples of clinical documentation are included with TSC and TSim, such as: Use a vir tual patient in a Standardized Patient Session • Scanned images, x-rays, and documents linked to patient records • physician, nurse, and other clinician notes Use a vir tual patient in a Simulation Session • flow sheets • History and education Rate/Score the EMR • Medical record abstracts • medical record/chart tracking • daily food diary • Medication logs Training on SIM-EMR can lead to reduced charting errors and positive outcomes when learners practice as physicians and nurses in a health care environment. 17
  • 20. Education Management Solutions FEATURES & BENEFITS mySIMonline View video and checklist on a mySIMonline is a hosted simulation management service designed single screen to fulfill and manage simulation programs at hospitals, community colleges, nursing schools, smaller departments of larger universities, Upload videos to a central librar y and audio- and video-only facilities, to name just a few. Score and expor t raw data to This flexible service allows users to: spreadsheets • Schedule participants, events, rooms, equipment, simulators, Manage inventor y props, and other tools. Secure data backup maintained • Plan pre- and post-simulation activities. by EMS • Create and manage simulation scenarios. No installation process • Generate multiple longitudinal reports. No computer equipment to purchase and manage • Print reports to a local printer. No hardware to replace over time • Upload videos and bookmark them for debriefing. Suppor ts simulated EMR • Upload MobilSIM, AVI, WMV, MPEG, AVS, and eTC videos to a central library. • Associate bookmarks, annotations, and checklists with a particular video. An annual subscription covers software and support. EMS maintains the servers and provides regular data backup. mySIMonline can help facilities cuts costs and even saves paper. Go Green! 18
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  • 22. Education Management Solutions FEATURES & BENEFITS Check-in Kiosk Automatically collects usage and The emS Check-in Kiosk subsystem is an add-on module to the equipment utilization data EMS Arcadia Suite. It automates the manual, labor-intensive, paper-based processes and allows you to collect and trend room Displays the Center ’s schedule usage and equipment utilization data. The data is collected through for the day the Kiosk software, and Center utilization reports are generated Automatically updates the by EMS’ Arcadia software. schedule if par ticipants do not The reports provide answers to important questions such as: Who check-in is using the Center facilities, for how long, and for what purpose? Allows substitute personnel to be Is the Center being used to full capacity? Are students utilizing assigned their simulation practice time effectively? Is it reflected in their learning outcomes? Allows users to check-in using the keyboard, or a swipe or The Kiosk lets you accurately assess usage by all clients, internal and barcode card external. In addition, it allows you to satisfy clients’ requirements for usage reports and avoids payment delays. Allows users to check-in for multiple sessions EMS offers two types of Kiosks: wall-mounted and free-standing floor hardware models. The Kiosk software is integrated with EMS’ Per mits visitor check-in Arcadia software for center utilization and simulation/clinical skills Other depar tments and exter nal sessions attendance tracking. clients who use the center can Another option for the free-standing Kiosk is a wall-mounted be billed appropriately and in a timely manner monitor, typically used for digital signage that you can customize, including: • facility welcome message • event calendar for the day • Floor plan of the facility and “You are here” identification • PowerPoint presentations Integrating the Kiosk software with EMS’ Arcadia software provides more value than any other kiosk you may consider: the Check-in Kiosk is not merely for digital signage, it also helps track the utilization of a client’s simulation/skills center. 20
  • 23. Education Management Solutions FEATURES & BENEFITS MyResponseTM Improves attentiveness MyResponse is an audience-response system designed and developed by EMS to provide an integrated experience for users Increases retention in simulation and other training environments. MyResponse: Offers anonymous polling • Is integrated with Microsoft PowerPoint for presentations and data collection from audience participants. Gathers individual responses • Integrates with Total SIM and Total Digital AV applications. Tallies and displays data immediately • Creates an interactive environment for conferences, Speeds up decision making meetings, and corporate training. Gathers data for reporting and analysis MyResponse provides: Confirms participant understanding • On-the-spot assessment, consensus determination, and of key points audience polling. Creates an interactive and enter taining learning environment • Enhanced decision-making aides and algorithms. • interaction and active participation from audience members. • Increased effectiveness for the presenter or trainer. • Ability to track, report, and communicate composite and individual responses. 21
  • 24. Education Management Solutions FEATURES & BENEFITS Total Digital AV Integrates with simulators Arcadia Total Digital AV is a complete audio and video management solution. Easy operation and management Centers can design and build a solution using standard hardware Suppor ts IP-based digital audio and EMS’ proprietary software. Total Digital AV integrates with and video capture EMS’ Total Skills Center and the Total SIM application database for Secure video review complete management of an SP or simulation center. The Total Digital AV application can be used to start and Convenient, single-screen stop recordings: management of entire center • Manually, from the management application. Exceptional recording power • Automatically, based on a predefined schedule. • Automatically, based on a learner’s swipe card system. Superior video quality • Automatically, based on a simulator’s scenario session. Total Digital AV lets clients: • view live or recorded video from one or more rooms. • Stream live or recorded video to one or more users. • Create and manage paging announcements for simulated sessions. • view recordings that are synchronized and integrated with the simulator’s vital signs monitor, simulated events, and captured bookmarks. • Employ EMS’ proprietary DSP-based digital video recorder for automating recording and playback. • Create video bookmarks. • View a video and checklist on a single screen. 22
  • 25. Total Digital AV Component Architecture Robust, integrated solution For accessing live for stored file playback. streams and Allows stored data to be on-demand audio unicast or multicast on an and video. IP network. Converts any analog camera to provide IP capability. Provides 4-ch video input and 1-ch audio input, and 1-ch composite video output and 1-ch spot video output. Ability to access live streams, request stored content, or access the Internet. 23 22
  • 26. The Arcadia Suite provides cutting-edge software and state-of-the-art audio-video technology for immersive and simulation-based learning.
  • 27. EMS ProductCatalog cover1-11.ind3 3 1/6/11 9:54:58 AM
  • 28. ” Arcadia provides a comprehensive, highly customizable, and intuitive ” system to manage and retrieve data. – Celeste G. Villanueva, CRNA, MS Director, Program of Nurse Anesthesia, Director, Health Sciences Simulation Center Samuel Merritt University EMS is the leading provider of user-friendly and integrated clinical skills assessment software, training center management solutions, and custom-designed digital audio-video systems. Our breakthrough technology has revolutionized training at medical and nursing schools and allied health institutions around the world. Patient Safety is Our Focus. Education Management Solutions Education Management Solutions, Inc Oaklands Corporate Center 440 Creamery Way, Suite 100 Exton, PA 19341 Phone: 1-877-367-5050 Email: info@EMS-works.com www.EMS-works.com EMS ProductCatalog cover1-11.ind4 4 1/6/11 9:55:21 AM