(EMS) develops software that medical, nursing, and allied health schools, hospitals, and counseling programs use to efficiently run their clinical simulation training facilities. For more infomation http://www.ems-works.com
3. Education Management Solutions
C O N T E N T S
Company Profile 4
Services 6
Products
Total Skills Center™ 8
Total Sim™ 10
SIMXpress 16
SIM-EMR 17
mySimonline 18
Total Counseling 19
Check-in Kiosk 20
MyResponse™ 21
total Digital AV 22
P R O D U C T C A T A L O G
4.
5. Education Management Solutions
”
EMS has been a terrific partner in not
only the establishment of our system,
but its ongoing development and
maintenance. I highly recommend EMS
for any simulation, SP, or combined
program.
” – Gwyn Barley, phd
director, Center for advancing professional excellence
university of Colorado School of medicine
6. Education Management Solutions
KEY ACHIEVEMENTS COMPANY PROFILE
2010,2009,2008,2007 Education Management Solutions, Inc. (EMS) is the leading software
developer of assessment and training solutions for medical, nursing,
Inc. 5000 — recognized for four
consecutive years as one of the allied health, hospitals, and other healthcare providers, as well
fastest-growing private companies as simulation markets. Since its establishment in 1993, EMS has
in the US. evolved from a consulting company to a complete product focused
2010 organization that can automate the management of training and
Deloitte Technology Fast 500 — skills assessment. Headquartered in Exton, Pennsylvania, EMS has
recognized as one of the more than a decade of experience in providing state-of-the-art
fastest-growing technology technology for clinical education and training environments.
companies in Nor th America.
2010, 2009 EMS has been recognized by Inc. 5000 as one of the fastest-
Deloitte Technology Fast 50 — growing private companies in the US for the past four years.
recognized as one of the fastest- EMS enjoys a similar distinction as one of the Top 100 companies
growing technology companies in the Philadelphia-New Jersey-Delaware region. EMS has also
in Greater Philadelphia.
been recognized on Deloitte’s Fast 50 and Fast 500 lists as a leading
2010,2008 technology company in Greater philadelphia and north america
Philadelphia 100 — recognized respectively.
as one of the fastest-growing
companies in the Philadelphia,
New Jersey, and Delaware region. Our suite of solutions under the Arcadia brand name includes
Total Skills CenterTm (TSC), Total Digital AV, Total SIMTm (TSIM), and
Annual growth rate of more than MobilSIMTm. New additions to the Arcadia suite include mySIMonline,
119% for the past three years.
which provides simulation management as a hosted service,
First to design and market SimXpress, a complete simulation management and skills assessment
clinical skills training and
assessment sof tware. solution that’s portable and wireless, and MyResponse™, a complete
audience response solution for managing individual participant
First to provide an integrated responses during teaching, training, and assessment.
digital audio & video system
for clinical skills training and
assessment. emS products are implemented at more than 100 centers worldwide
for training and evaluation, including national boards of testing,
medical and nursing schools, allied health programs, counseling
centers, hospitals, the Government, and children’s advocacy
centers. Our products are also used for leadership training,
human resource recruitment, product compliance, and mock
trials, among others.
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7. To address evolving client needs, EMS has introduced a family of IP cameras, HD
cameras, network digital video recorders, network attached storage servers, and
digital video control servers (DVCS). EMS’ IP cameras, HD cameras, as well as
network digital video recorders, provide the most advanced H.264 solution and
are based on industry standards. EMS has built a strong reputation for technical
innovation and product enhancements by developing exceptional products and
services to address the needs of our clients and partners. EMS strives to continue
its tradition of innovation with cutting-edge training and assessment technologies
that meet the needs of its expanding national and international markets.
Control Station
EMS currently serves clients throughout the US as well as Canada, Southeast Asia,
and the Middle East. EMS is expanding into Europe and Australia by partnering
with solution-providers in those regions.
EMS develops easy-to-use solutions for clients based on their requirements,
budgets, and visions for the future. EMS goes to great lengths to listen to and
understand what the client’s needs are, and then provide a cost-effective solution
to address those needs. Client satisfaction is at the forefront of EMS’ business
philosophy and is the reason EMS has maintained its leadership position since its
establishment in providing feature-rich, easy-to-use applications for training and Entering Clinical Exam Room
performance evaluation.
EMS is committed to providing best-in-class solutions and using its expertise to
address each client’s unique challenges, implementing features in an incremental
fashion as requirements dictate. Partnering with a proven single-source provider
like EMS gives customers a single resource that can build, implement, and manage
a complete end-to-end skills and simulation program in the most cost-efficient
manner possible. Best-of-breed solutions also mean that EMS’ “One Call
Support” responds to clients quickly, with automatic updates, enhancements,
and support, all of which lead to long-term relationships. EMS views its clients as Standardized Patient Encounter
partners, and together will continue to strive for excellence in the products and
services provided.
For more information, please visit our website http://www.EMS-works.com
5
8. Education Management Solutions
KEY SERVICES SERVICES
Facilities Services EMS offers a number of services that provide a complete single
vendor solution.
Consulting
Project Management Facilities Services
• Consulting. emS works with clients to help define their
Engineering simulation centers — the physical space, rooms, and
functionality they’ll need to provide simulation sessions
Installation
using standardized patients and high-fidelity manikin
environments.
Enhancements
•
• Project Management. EMS project managers “own” each
Education Services
project completely, from the receipt of a purchase order to the
Training completion of the project. EMS works closely with the client to
ensure that all expectations are met. EMS can also effectively
TotalCARE coordinate with multiple vendors and departments to ensure
that each project is completed on time.
Content
• Engineering. Most simulation centers require custom
configuration and design services. EMS engineers work closely
with clients to ensure that the entire solution meets the client’s
needs and budget.
•
• Installation. EMS works with clients to ensure timely and
complete installation of its products. Even when EMS uses a
client’s preferred sub-contractors, EMS takes full responsibility
for the project when EMS is the primary contractor.
• Enhancements. EMS provides billable services to clients
who may need to conduct certain tasks in their environment
but may not have the scope or resources to complete them
in-house. An EMS sales manager can discuss these and other
unique or individual needs.
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9. Education Services
EMS’ Education Services division provides training and client support in
addition to content for simulation and standardized patient environments.
In addition, the division manages planned education and training activities
at client sites or through webinars, and provides stellar customer support.
Arcadia Training
• Training. EMS provides comprehensive training on the use of all products.
Training may be conducted on-site, at the EMS Institute in Exton,
PA, or virtually, using Microsoft’s Live Meeting webinars that come
complete with user documentation and training guides.
• TotalCARE. EMS support is the best in the industry. The total solution
purchased from EMS is fully supported, including software and
hardware. No more dealing with multiple vendors to resolve problems
or obtain service for defective hardware. Users can contact EMS by
phone, e-mail, and through its portal on the web. Control Station
• Content. In partnership with a number of educational consortiums and
simulator manufacturers, EMS offers accredited cases and scenarios, each
created by content experts, for simulation and clinical skills training.
Software and Hardware Suppor t
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10. Education Management Solutions
SOLUTIONS
FEATURES & BENEFITS Total Skills CenterTM
Checklist creation and scoring Arcadia Total Skills CenterTM (TSC) is a web-based software
application for managing a clinical skills center. The application
Automatic scheduling with provides:
manual over ride option
• Standardized Patient Life-Cycle. Recruitment, web-based
Automatic paging announcements training, scheduling, checklist completion, and quality
assurance are all included. Users can develop web-based
Automatic/manual recording SP training tools that make use of text, video, and quizzes.
using swipe card and login
• Student Portfolio. Manage and update personal information,
Video bookmarking for debriefing
and feedback schedules, and calendars. Learners may complete pre- and
post-session activities, review videos from previous training
Allows attachment of EKG, x-ray, sessions, and review performance feedback from faculty.
and other lab results for
SOAP notes • Faculty. Review, evaluate, provide feedback to students,
complete Qa analysis for Sp performance and case design,
Generates numerous repor ts
and revise and share cases with other faculty and staff.
faculty can also score student performance and check
Provides web-based lear ning
for SPs statistics from one or more sessions.
•
Provides web streaming for • System Administrator. Manage application security, user
accessing videos and checklists access, user role definitions, and access to video recordings
off-site for students and faculty. The administrator may create
and review final scores before generating and distributing
Suppor ts simulated EMR
standard reports.
•
• Case Repository. maintain detailed information
about individual cases, build pre- and post-encounter
student exercises (such as questionnaires, SOAP
notes, clinical competency activities), student surveys,
faculty or SP checklists for feedback or evaluation,
and SP performance reviews.
8
11. • Libraries. Create banks to store checklist items, multimedia,
and lab reports used in learner activities.
• Dictionary. Use keywords to automate post-encounter scoring
and abbreviations for completing SOAP notes.
• Automated Session Management. Schedule sessions using
automated or manual session creation, allow students to select
and manage dates for OSCE sessions, and automatically create
session blueprint reports. With the optional Arcadia Total Digital AV Encounter Room
application, faculty can run automatic or manual session video
recordings and audio announcements. This powerful tool can also
automate the indexing of video files and allow web-based viewing.
• Scores. Review and edit SP, faculty, and student responses, and
generate, edit, and normalize scores.
• Reports. Generate more than 50 standard reports, customize
reports based on needs, and export raw data.
Obser vation Station
• Clinical Competency. Evaluate students’ critical thinking in
diagnosing a problem and in patient management.
“EMS’ software has exceeded my expectations.
Not only does it help in the performance
• Simulated EMR. Manage and evaluate a patient’s electronic
evaluation of our students, but it’s also a great
medical record. human resource savings of personal time and
effort, doing the work of one to two FTEs.”
– Leland J. Rockstraw, PhD, RN
Assistant Dean, Simulation, Clinical & Technology
Learning Operations & Facility Oversight
Drexel University, College of Nursing & Health Professions
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12. Education Management Solutions
FEATURES & BENEFITS Total SIMTM
Facilitates scenario management Arcadia Total SIMTm (TSIM) is a web-based, user-friendly application
and execution with features and functionality designed to meet the teaching,
training, and performance assessment requirements of the most
Automates the scheduling of
lear ners, rooms, and equipment
demanding curricula and goals of a simulation center.
Uses standard bookmarks to allow Total SIM automates the entire simulation lab workflow, from
searches across archived videos scenario development to scheduling, inventory management, and
post-scenario analysis, saving valuable time and resources.
Generates complete scenario
post-analysis repor ts
Use Total SIM to identify and define learning objectives, provide
Provides lab inventor y pre- and post-simulation activities for learners, and set up scenarios,
management story line, support files, equipment, and inventory requirements.
Offers customizable checklists
• Facilitates scenario creation with an easy-to-use wizard. Ensures
Expor ts raw data all elements are defined for a planned session.
Suppor ts simulated EMR • Allows for debriefing objectives for instructor-led simulation
and self-evaluation.
• Defines criteria for faculty feedback, evaluation, and scoring, as
well as criteria for pre-simulation activities and post-simulation
tasks completed by learners.
• Defines and schedules rooms for planned events. Creates
recurring events on an hourly, daily, weekly, or monthly basis.
• allows users to review planned calendar for the center and
request a date and time for a session.
• Learners can select dates for an activity based either on
availability or on a first-come, first-served basis.
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13. • View an integrated calendar of scheduled simulation and standardized
patient sessions.
• Integrate inventory with scheduled sessions. Manage inventory and
availability of disposable supplies, drugs, and capital equipment for
running a simulation scenario.
• Schedule surveys (including anonymous surveys) after a session for
learner experience and feedback. Obser vation Room
• Generate scores and reports from faculty and evaluator checklists and
learner activities. Export raw data.
• Generate reports on center utilization, inventory, scheduled events,
scores, statistics on student performance, and more.
• Manage and evaluate a patient’s simulated electronic medical record.
Simulation Room
“EMS’ Total SIM and Total Digital
AV adds a new dimension to our
teaching, not only because it allows
us to promote reflective learning,
but also because it will help us link
our assessment methods to the
actual learning experiences of the
students.”
– Celeste G. Villanueva, CRNA, MS
Director, Program of Nurse Anesthesia,
Director, Health Sciences Simulation Center
Samuel Merritt University
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14. AN INTEGRATED STANDARDIZED PATIENT & SIMULATION CENTER
POST-ENCOUNTER
SOAP NOTE STATIONS
CLINICAL EXAM ROOM
DIGITAL AV
CONTROL STATION
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15. SIMULATION
ROOM
DEBRIEFING
ROOM
OBSERVATION
STATIONS
SERVER ROOM
13
16. DEBRIEFING ROOM
Education Management Solutions
Total SIM sessions are web-based and can be
streamed live or played back for debriefing in small
or large classrooms, on-site or off-site.
The Total SIM application can reside on a server in
the control room or in a central av rack and accessed
through a network. Total SIM integrates with Total
digital av to include three or more channels of digital
video encoding, predefined or free text annotations,
simulator data integration and evaluation, and
debriefing tools specifically designed for simulation
events.
Total Sim allows administrators to centralize all
users, videos, simulator log files, session annotations,
assessments, and reports in one web-accessible
location, which can be searched, filtered, weighted,
and retrieved remotely.
SIMULATION CONTROL ROOM
Simulated Session
Quad-View Scenario
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17. CLIENT BENEFITS
SIMULATION ROOM
Improved patient safety
Reduced cost of operation
Reduced time on task
Accurate and timely scoring
Faster data analysis
Expanded business oppor tunities
Training on a High-Fidelity Simulator
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18. Education Management Solutions
FEATURES & BENEFITS SIMXpress
W ireless, por table, scalable, SIMXpress is a wireless, web-based, audio-video recording,
and network-ready performance evaluation, and data management solution for
simulation-based training. Portable and scalable, multiple SIMXpress
Integrates with leading
high-fidelity simulators units can be used as a complete network-enabled solution for
centralized data management and shared video access.
Integrates with multiple
simulators in a single scenario
SIMXpress is a SINGLE easy-to-use self-contained unit that
Manages bookmarks and provides a powerful out-of-the-box solution:
debriefing
Enables video indexing and • Faster deployment. Ready to use.
archiving
• Improves operational efficiency. a single unit includes
Captures audio, video, log file, everything you need to manage and operate your simulation
and patient monitor vital signs program.
from the simulator
Enables scenario development • FREE webinar training.
Automates scoring • Portability. Ideal for in-situ simulations.
Generates performance reports • Wireless and scalable. No additional software required to
and statistics integrate/network with other SIMXpress units.
Manages scheduling
• Web-based. Supports PC and Mac remote users.
Manages inventor y
Suppor ts simulated EMR
SIMXpress standard out-of-the-box components:
• 3 wireless PTZ cameras
• 3 Camera pods and wall mounts
• 3 Omni-directional microphones (optional wireless mics)
• 2 terabytes storage
• 1 portable server cart with 22” monitor for debriefing
• Pre-installed software to manage and record three
camera views, one or more high-fidelity simulator’s
vital signs monitor, and event logs
all SIMXpress configurations provide wireless capability.
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19. Education Management Solutions
FEATURES & BENEFITS SIM-EMR
Create vir tual patients and SIM-EMR is an add-on module to EMS’ popular Arcadia Total
develop their medical histories Skills Center™ (TSC) and Total SIM™ (TSIM) clinical simulation
via a librar y of electronic for ms management software applications. It provides a platform for
learners (medical and nursing) to practice basic physical
Create a single copy of a
assessment; review patient medication histories; assess and
vir tual patient for multiple
students to “ follow ” render recommendations regarding a patient’s drug regimen;
implement, modify, and manage drug therapy; and review and
Longitudinally follow a complete patient charting, and interpret lab results.
patient through a series of
simulated physician and Standardized patient encounters, high-fidelity simulator sessions,
nursing encounters and instructor feedback can be used to assist learners in developing
documentation skills using EMS’ SIM-EMR.
Upload lab repor ts to the
SIM-EMR librar y More than 40 examples of clinical documentation are included
with TSC and TSim, such as:
Use a vir tual patient in a
Standardized Patient Session
• Scanned images, x-rays, and documents linked to patient
records
• physician, nurse, and other clinician notes
Use a vir tual patient in a
Simulation Session • flow sheets
• History and education
Rate/Score the EMR • Medical record abstracts
• medical record/chart tracking
• daily food diary
• Medication logs
Training on SIM-EMR can lead to reduced charting errors
and positive outcomes when learners practice as physicians
and nurses in a health care environment.
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20. Education Management Solutions
FEATURES & BENEFITS mySIMonline
View video and checklist on a mySIMonline is a hosted simulation management service designed
single screen to fulfill and manage simulation programs at hospitals, community
colleges, nursing schools, smaller departments of larger universities,
Upload videos to a central librar y
and audio- and video-only facilities, to name just a few.
Score and expor t raw data to
This flexible service allows users to:
spreadsheets
• Schedule participants, events, rooms, equipment, simulators,
Manage inventor y props, and other tools.
Secure data backup maintained • Plan pre- and post-simulation activities.
by EMS
• Create and manage simulation scenarios.
No installation process
• Generate multiple longitudinal reports.
No computer equipment to
purchase and manage
• Print reports to a local printer.
No hardware to replace over time
• Upload videos and bookmark them for debriefing.
Suppor ts simulated EMR
• Upload MobilSIM, AVI, WMV, MPEG, AVS, and eTC videos to a
central library.
• Associate bookmarks, annotations, and checklists with a
particular video.
An annual subscription covers software and support. EMS
maintains the servers and provides regular data backup.
mySIMonline can help facilities cuts costs and even saves paper.
Go Green!
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21.
22. Education Management Solutions
FEATURES & BENEFITS Check-in Kiosk
Automatically collects usage and The emS Check-in Kiosk subsystem is an add-on module to the
equipment utilization data EMS Arcadia Suite. It automates the manual, labor-intensive,
paper-based processes and allows you to collect and trend room
Displays the Center ’s schedule usage and equipment utilization data. The data is collected through
for the day
the Kiosk software, and Center utilization reports are generated
Automatically updates the
by EMS’ Arcadia software.
schedule if par ticipants do not
The reports provide answers to important questions such as: Who
check-in
is using the Center facilities, for how long, and for what purpose?
Allows substitute personnel to be Is the Center being used to full capacity? Are students utilizing
assigned their simulation practice time effectively? Is it reflected in their
learning outcomes?
Allows users to check-in using
the keyboard, or a swipe or The Kiosk lets you accurately assess usage by all clients, internal and
barcode card external. In addition, it allows you to satisfy clients’ requirements
for usage reports and avoids payment delays.
Allows users to check-in for
multiple sessions EMS offers two types of Kiosks: wall-mounted and free-standing
floor hardware models. The Kiosk software is integrated with EMS’
Per mits visitor check-in
Arcadia software for center utilization and simulation/clinical skills
Other depar tments and exter nal
sessions attendance tracking.
clients who use the center can
Another option for the free-standing Kiosk is a wall-mounted
be billed appropriately and in a
timely manner monitor, typically used for digital signage that you can customize,
including:
• facility welcome message
• event calendar for the day
• Floor plan of the facility and “You are here” identification
• PowerPoint presentations
Integrating the Kiosk software with EMS’ Arcadia software
provides more value than any other kiosk you may consider:
the Check-in Kiosk is not merely for digital signage, it also helps
track the utilization of a client’s simulation/skills center.
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23. Education Management Solutions
FEATURES & BENEFITS MyResponseTM
Improves attentiveness MyResponse is an audience-response system designed and
developed by EMS to provide an integrated experience for users
Increases retention in simulation and other training environments. MyResponse:
Offers anonymous polling • Is integrated with Microsoft PowerPoint for presentations
and data collection from audience participants.
Gathers individual responses
• Integrates with Total SIM and Total Digital AV applications.
Tallies and displays data
immediately
• Creates an interactive environment for conferences,
Speeds up decision making meetings, and corporate training.
Gathers data for reporting and
analysis MyResponse provides:
Confirms participant understanding • On-the-spot assessment, consensus determination, and
of key points audience polling.
Creates an interactive and
enter taining learning environment
• Enhanced decision-making aides and algorithms.
• interaction and active participation from audience
members.
• Increased effectiveness for the presenter or trainer.
• Ability to track, report, and communicate composite and
individual responses.
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24. Education Management Solutions
FEATURES & BENEFITS Total Digital AV
Integrates with simulators Arcadia Total Digital AV is a complete audio and video management
solution.
Easy operation and management
Centers can design and build a solution using standard hardware
Suppor ts IP-based digital audio and EMS’ proprietary software. Total Digital AV integrates with
and video capture EMS’ Total Skills Center and the Total SIM application database for
Secure video review
complete management of an SP or simulation center.
The Total Digital AV application can be used to start and
Convenient, single-screen stop recordings:
management of entire center
• Manually, from the management application.
Exceptional recording power • Automatically, based on a predefined schedule.
• Automatically, based on a learner’s swipe card system.
Superior video quality
• Automatically, based on a simulator’s scenario session.
Total Digital AV lets clients:
• view live or recorded video from one or more rooms.
• Stream live or recorded video to one or more users.
• Create and manage paging announcements for simulated
sessions.
• view recordings that are synchronized and integrated with
the simulator’s vital signs monitor, simulated events, and
captured bookmarks.
• Employ EMS’ proprietary DSP-based digital video recorder
for automating recording and playback.
• Create video bookmarks.
• View a video and checklist on a single screen.
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25. Total Digital AV Component Architecture
Robust, integrated solution For accessing live
for stored file playback. streams and
Allows stored data to be on-demand audio
unicast or multicast on an and video.
IP network.
Converts any
analog camera
to provide
IP capability.
Provides 4-ch video
input and 1-ch audio
input, and 1-ch
composite video
output and 1-ch
spot video output.
Ability to access live
streams, request
stored content, or
access the Internet.
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26. The Arcadia Suite provides cutting-edge software
and state-of-the-art audio-video technology for
immersive and simulation-based learning.
28. ” Arcadia provides a comprehensive,
highly customizable, and intuitive
”
system to manage and retrieve data.
– Celeste G. Villanueva, CRNA, MS
Director, Program of Nurse Anesthesia,
Director, Health Sciences Simulation Center
Samuel Merritt University
EMS is the leading provider of user-friendly
and integrated clinical skills assessment
software, training center management
solutions, and custom-designed digital
audio-video systems. Our breakthrough
technology has revolutionized training at
medical and nursing schools and allied
health institutions around the world.
Patient Safety is Our Focus.
Education Management Solutions
Education Management Solutions, Inc
Oaklands Corporate Center
440 Creamery Way, Suite 100
Exton, PA 19341
Phone: 1-877-367-5050
Email: info@EMS-works.com
www.EMS-works.com
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