Itziar Pobes Gamarra
3 SlideShares 116 Followers 125 Folgens
Personal Information
Unternehmen/Arbeitsplatz
Barcelona Area, Spain Spain
Beruf
Service Designer & Design Researcher
Branche
Design
Info
I am a highly analytical researcher and designer, passionate about understanding people and organisations. I help best in very early design stages and when services, products or policies need substantial re-steering. I am a regular speaker in multiple local and international conferences, such as Advancing Research (2020), Service Design in Government (2014-2019), Service Design Network Conference (2019).
Kontaktdetails
Tags
service design design research public services measuring value strategy performance metrics customer centricity mobility signage design probes government parent engagement education and training policy sant quirze del vallès prototyping
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Introduction to our workshops on metrics for customer centricity

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Unexpected insights vs. Barcelona metro signage

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Questioning a policy through design research

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