Personal Information
Unternehmen/Arbeitsplatz
Barcelona Area, Spain Spain
Beruf
Service Designer & Design Researcher
Branche
Design
Info
I am a highly analytical researcher and designer, passionate about understanding people and organisations. I help best in very early design stages and when services, products or policies need substantial re-steering.
I am a regular speaker in multiple local and international conferences, such as Advancing Research (2020), Service Design in Government (2014-2019), Service Design Network Conference (2019).
Tags
service design
design research
public services
measuring value
strategy
performance metrics
customer centricity
mobility
signage
design probes
government
parent engagement
education and training
policy
sant quirze del vallès
prototyping
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Präsentationen
(3)Gefällt mir
(14)La nueva lógica de servicios: Operaciones centradas en los usuarios
david lopez
•
Vor 12 Jahren
Service Design Berlin / Prototyping Public Services at Gov Jam Berlin 2015
Service Design Berlin
•
Vor 8 Jahren
Design with Personas: A Lean Approach
Erin 'Folletto' Casali
•
Vor 9 Jahren
From User Experience to Citizen Experience
Jess McMullin
•
Vor 8 Jahren
Big Picture Design: Systems, Strategy, Policy, Delivery
Jess McMullin
•
Vor 8 Jahren
Change checklist
Dave Gray
•
Vor 9 Jahren
Conquering Complexity: Mindset & Tools for Growing Public Design Capability & Capacity
Jess McMullin
•
Vor 9 Jahren
Squiggle birds
Dave Gray
•
Vor 9 Jahren
Design Thinking, What I have learned in a year?
Mussab Sharif
•
Vor 9 Jahren
Design Thinking is Killing Creativity
designsojourn
•
Vor 13 Jahren
Design to the Power of Ten
Andy Polaine
•
Vor 9 Jahren
When service design meets the connected company
Dave Gray
•
Vor 10 Jahren
Service Logic – a new Dominant Logic for Social Customer Relationship Marketing
Wim Rampen
•
Vor 14 Jahren
Knight civic-tech
Knight Foundation
•
Vor 10 Jahren
Personal Information
Unternehmen/Arbeitsplatz
Barcelona Area, Spain Spain
Beruf
Service Designer & Design Researcher
Branche
Design
Info
I am a highly analytical researcher and designer, passionate about understanding people and organisations. I help best in very early design stages and when services, products or policies need substantial re-steering.
I am a regular speaker in multiple local and international conferences, such as Advancing Research (2020), Service Design in Government (2014-2019), Service Design Network Conference (2019).
Tags
service design
design research
public services
measuring value
strategy
performance metrics
customer centricity
mobility
signage
design probes
government
parent engagement
education and training
policy
sant quirze del vallès
prototyping
Mehr anzeigen