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BIG DATA, BIG DEAL
Matt Hollingsworth
Managing Account Director

© 2013 Acxiom Corporation. All Rights Reserved.

© 2013 Acxiom Corporation. All Rights Reserved.
5 exabytes of data were created
between the dawn of civilisation and 2003
– that much information now becomes
available every two days

© 2013 Acxiom Corporation. All Rights Reserved.
Every Minute
(July 2012)
•
•
•
•
•

48 hours – YouTube
684,478 – Facebook shares
571 – New websites
100,000 – tweets
3,600 – new instagram
photos

• Today ???
Source: www.domo.com

© 2013 Acxiom Corporation. All Rights Reserved.
Volume
Velocity

Variability

© 2013 Acxiom Corporation. All Rights Reserved.
Focused &
peripheral vision

© 2013 Acxiom Corporation. All Rights Reserved.
Why should we care?

© 2013 Acxiom Corporation. All Rights Reserved.
STEP 1: Put the Consumer First
Agree the consumerrelated business
problems you’re trying
to address with Big
Data

Deliverable: “Project Brief” – describe key issues
and impact
© 2013 Acxiom Corporation. All Rights Reserved.
STEP 2: Define the starting line
Audit the data you
have & identify the
data you need

Deliverable: comprehensive list of raw materials
and gaps
© 2013 Acxiom Corporation. All Rights Reserved.
STEP 3: Create Plan A
Plan to test &
invest in
proportion to
the strength of
your analysis
and findings

Deliverable: Vision of how Big Data can work for you &
your organisation
© 2013 Acxiom Corporation. All Rights Reserved.
STEP 4: Test Big Data
Deploy a proof of
concept to test & learn

Deliverable: Solid body of evidence to support your business
case
© 2013 Acxiom Corporation. All Rights Reserved.
STEP 5: Emulate Human Vision
Create a roadmap to
operationalise proven
approaches; identify
& test new ones

Deliverable: strategic & tactical plan
© 2013 Acxiom Corporation. All Rights Reserved.
Frequent
Flyer
Programme
Double digit
growth driven
from enhanced
Consumer
Analytics

Results
Results
International Credit Card
Reduction in Direct Mail
costs by 10% and increase
in Customer Acquisition by
20%

© 2013 Acxiom Corporation. All Rights Reserved.
The case of the
Grease-Clogged Sewers

© 2013 Acxiom Corporation. All Rights Reserved.
14

© 2013 Acxiom Corporation. All Rights Reserved.
Big Data is real & represents
both an opportunity & a
threat.

© 2013 Acxiom Corporation. All Rights Reserved.
Thank you!
Any questions?

© 2013 Acxiom Corporation. All Rights Reserved.

© 2013 Acxiom Corporation. All Rights Reserved.

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Big data, big deal, Acxiom

  • 1. BIG DATA, BIG DEAL Matt Hollingsworth Managing Account Director © 2013 Acxiom Corporation. All Rights Reserved. © 2013 Acxiom Corporation. All Rights Reserved.
  • 2. 5 exabytes of data were created between the dawn of civilisation and 2003 – that much information now becomes available every two days © 2013 Acxiom Corporation. All Rights Reserved.
  • 3. Every Minute (July 2012) • • • • • 48 hours – YouTube 684,478 – Facebook shares 571 – New websites 100,000 – tweets 3,600 – new instagram photos • Today ??? Source: www.domo.com © 2013 Acxiom Corporation. All Rights Reserved.
  • 4. Volume Velocity Variability © 2013 Acxiom Corporation. All Rights Reserved.
  • 5. Focused & peripheral vision © 2013 Acxiom Corporation. All Rights Reserved.
  • 6. Why should we care? © 2013 Acxiom Corporation. All Rights Reserved.
  • 7. STEP 1: Put the Consumer First Agree the consumerrelated business problems you’re trying to address with Big Data Deliverable: “Project Brief” – describe key issues and impact © 2013 Acxiom Corporation. All Rights Reserved.
  • 8. STEP 2: Define the starting line Audit the data you have & identify the data you need Deliverable: comprehensive list of raw materials and gaps © 2013 Acxiom Corporation. All Rights Reserved.
  • 9. STEP 3: Create Plan A Plan to test & invest in proportion to the strength of your analysis and findings Deliverable: Vision of how Big Data can work for you & your organisation © 2013 Acxiom Corporation. All Rights Reserved.
  • 10. STEP 4: Test Big Data Deploy a proof of concept to test & learn Deliverable: Solid body of evidence to support your business case © 2013 Acxiom Corporation. All Rights Reserved.
  • 11. STEP 5: Emulate Human Vision Create a roadmap to operationalise proven approaches; identify & test new ones Deliverable: strategic & tactical plan © 2013 Acxiom Corporation. All Rights Reserved.
  • 12. Frequent Flyer Programme Double digit growth driven from enhanced Consumer Analytics Results Results International Credit Card Reduction in Direct Mail costs by 10% and increase in Customer Acquisition by 20% © 2013 Acxiom Corporation. All Rights Reserved.
  • 13. The case of the Grease-Clogged Sewers © 2013 Acxiom Corporation. All Rights Reserved.
  • 14. 14 © 2013 Acxiom Corporation. All Rights Reserved.
  • 15. Big Data is real & represents both an opportunity & a threat. © 2013 Acxiom Corporation. All Rights Reserved.
  • 16. Thank you! Any questions? © 2013 Acxiom Corporation. All Rights Reserved. © 2013 Acxiom Corporation. All Rights Reserved.