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MEASURING THE
EFFECTIVENESS OF
ONLINE MARKETING IN
DRIVING OFFLINE
SUCCESS
ABOUT THE PANEL

In Q3 2013,

94.6%

of total

U.S. sales occurred offline…

Source: U.S. Census Bureau News, Feb. 2014

2
ABOUT THE PANEL
Total U.S. ad spend in 2013 was

$171.33 billion

Digital advertising accounted for

.*

$42.58 billion

of that – up 13.3% from 2011.**

$9.6 billion
$14.97 billion

Mobile ad spend reached
reach

Sources: *New York Post, Dec. 2013; **eMarketer, Dec. 2013

in 2013 and is expected to
his year.**

3
MEET THE SPEAKERS

Lindsay Dye

Erika Lamoreaux

Jackie Stasi

Samantha Skey

DIGITAL MEDIA
MANAGER, NBC
UNIVERSAL PICTURES

SENIOR GROUP MANAGER
OF DIGITAL MEDIA, THE
CLOROX COMPANY

Founder, Nuance Digital
Marketing

CHIEF REVENUE OFFICER,
SHEKNOWS
(MODERATOR)

@samskey7

@ealamoreaux
@NBCUniversal
@NuanceDigiMktg
4
THEMES
1

consumer

segmentation

3

context

essential

2

Customer

value

proposition

4

success

metrics

5
CONSUMER SEGMENTATION

75%
More than

of U.S consumers saw the benefit of trading
personal information for more relevant
discounts and offers.

60%
were willing to do so in return for
personalized offers.

Source: Forbes Insights, Sept. 2013

6
CUSTOMER VALUE PROPOSITION

62%
of U.S. women place the most trust in
recommendations from people they know in
their social circles.

22%
shop online once per week and 25% watch
videos a few times a week.

22 brands online
On average, Millennial women follow

Source: Women’s Media User Research by SheKnows & Harris Interactive, August 2013

7
CUSTOMER VALUE PROPOSITION

8
CONTEXT ESSENTIAL

20%

In a mixed TV/Web campaign, Web drives

of additional sales with an investment of
13% of the campaign budget.

Source: Capgemini Consulting, July 2013

9
SUCCESS METRICS

Nearly

8 out of 10
Millennial internet users who made a purchase
after seeing an item on Facebook shopped both
online and in-store.

Source: University of Massachusetts Dartmouth Center for Marketing Research, January 2014

10
THANK YOU!
any questions?
iMEDIA 2014

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An Unbiased Approach: "How to Measure the Effectiveness of Online Marketing Campaigns in Driving Offline Success"

  • 1. MEASURING THE EFFECTIVENESS OF ONLINE MARKETING IN DRIVING OFFLINE SUCCESS
  • 2. ABOUT THE PANEL In Q3 2013, 94.6% of total U.S. sales occurred offline… Source: U.S. Census Bureau News, Feb. 2014 2
  • 3. ABOUT THE PANEL Total U.S. ad spend in 2013 was $171.33 billion Digital advertising accounted for .* $42.58 billion of that – up 13.3% from 2011.** $9.6 billion $14.97 billion Mobile ad spend reached reach Sources: *New York Post, Dec. 2013; **eMarketer, Dec. 2013 in 2013 and is expected to his year.** 3
  • 4. MEET THE SPEAKERS Lindsay Dye Erika Lamoreaux Jackie Stasi Samantha Skey DIGITAL MEDIA MANAGER, NBC UNIVERSAL PICTURES SENIOR GROUP MANAGER OF DIGITAL MEDIA, THE CLOROX COMPANY Founder, Nuance Digital Marketing CHIEF REVENUE OFFICER, SHEKNOWS (MODERATOR) @samskey7 @ealamoreaux @NBCUniversal @NuanceDigiMktg 4
  • 6. CONSUMER SEGMENTATION 75% More than of U.S consumers saw the benefit of trading personal information for more relevant discounts and offers. 60% were willing to do so in return for personalized offers. Source: Forbes Insights, Sept. 2013 6
  • 7. CUSTOMER VALUE PROPOSITION 62% of U.S. women place the most trust in recommendations from people they know in their social circles. 22% shop online once per week and 25% watch videos a few times a week. 22 brands online On average, Millennial women follow Source: Women’s Media User Research by SheKnows & Harris Interactive, August 2013 7
  • 9. CONTEXT ESSENTIAL 20% In a mixed TV/Web campaign, Web drives of additional sales with an investment of 13% of the campaign budget. Source: Capgemini Consulting, July 2013 9
  • 10. SUCCESS METRICS Nearly 8 out of 10 Millennial internet users who made a purchase after seeing an item on Facebook shopped both online and in-store. Source: University of Massachusetts Dartmouth Center for Marketing Research, January 2014 10