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CIO Tech Poll: Tech Priorities 2019
Presenter name and date here
2
CIO Tech Poll:
Tech Priorities
was conducted to
gauge for the
upcoming year
which technology
areas will be the
focus of IT leaders,
and to measure
the direction of
spending within
those categories.
Top Represented
Industries:
Financial Services 17%
Healthcare 11%
High Tech 11%
Education 10%
Manufacturing 10%
Services (Legal/ Consulting/
Real Estate) 8%
Government 7%
Retail/ Wholesale/
Distribution 5%
Total respondents: 200 heads of IT
Audience base: CIO Audience on
IDG owned &
operated sites
Heads of IT: 100%
Job Titles: C-level 62%
Director/Manager/
Supervisor 25%
EVP/SVP/VP 13%
Other 1%
Purpose and Methodology
3
54% 53%
32%
46% 48%
51% 53%
57%
53%
56%
59%
50%
57% 57%
18%
19%
29%
16%
13%
23%
13% 11%
12% 13% 14% 12% 10% 9%
28% 28%
39%
38% 39%
36% 34% 33% 35%
31%
25%
38%
30%
34%
Nov 10 Apr 11 Aug 11 Jan 12 July 12 Nov 12 Nov 13 Nov 14 Nov 15 Nov 16 May 17 Dec 17 May 18 Nov 18
Increase Decrease Remain the Same
Consistency in Tech Budget Growth
Source: CIO Tech Poll: Tech Priorities, 2010 - 2019
Q: Will your overall IT budget increase, decrease or remain the same in the next 12 months compared to the past 12 months?
61% Enterprise
53% SMB
30% Enterprise
37% SMB
9% Enterprise
9% SMB
4
41%
44%
46%
46%
47%
48%
50%
63%
67%
72%
4%
5%
4%
2%
2%
4%
1%
5%
3%
2%
48%
35%
30%
23%
32%
38%
31%
28%
27%
25%
7%
16%
19%
29%
19%
10%
19%
4%
4%
2%
SaaS productivity apps
Marketing Automation
Distributed data analytics
Robotic process automation (RPA)
Artificial intelligence & machine learning
Mobile enterprise apps
Customer experience technology
Business process management/
workflow automation
Cloud Computing
Cybersecurity
Increase Decrease Remain the same Unsure
Source: CIO Tech Poll: Tech Priorities, 2019
Expected Increase in Cybersecurity & Cloud Spending
Q. Will your spending for each of the following categories increase, decrease or remain the same in the next 12 months compared to the past 12
months?
5
13%
13%
14%
14%
18%
18%
19%
20%
21%
26%
33%
34%
40%
60%
Cryptocurrency
Location-based services
Next-Gen Wifi
Cloud Databases
Serverless computing
Wearables
Drones and robots
Speech-recognition technology/digital assistants
Cloud/SaaS
AR/VR
Blockchain
IoT/M2M
Big data/analytics
AI/machine learning
Source: CIO Tech Poll: Tech Priorities, 2019
Enterprise: 13%
SMB: 24%
Enterprise: 5%
SMB: 19%
AI & Machine Learning Considered to be Most Disruptive
Q. Which of the following do you consider to be DISRUPTIVE TECHNOLOGIES (that is, technologies that have the potential to significantly alter the
way businesses or enter industries operate?
North America: 24%
Non-NA: 47%
6
17%
34%
36%
42%
42%
52%
71%
72%
On-site innovation days
Join and become active in technology user groups
Create specialized team to review
Research analyst firms and follow their best practices
Customer references
Read reviews written by experts
Pilot testing/product demonstration
Attend external events and/or conferences
Source: CIO Tech Poll: Tech Priorities, 2019
IT Leaders Rely on Events & Pilot Testing
for Vendor Evaluations
Q. Which of the following has your organization implemented to evaluate emerging technology vendors?
7
20%
23%
30%
39%
43%
44%
49%
Show evidence of strong financial performance
Submit to testing or independent evaluation
Provide detailed product information
Show evidence that their products/
services stand out from the competition
Provide references from past customers
Provide insight into product road maps/future plans
Provide case studies/proof of concept
Source: CIO Tech Poll: Tech Priorities, 2019
Vendors Prove Viability Through Case Studies
Q. What is the best way that an emerging vendor can prove their viability?
8
• Technology budget increases remain consistent year over year, and organizations
continue to allocate 15% of tech budget to new tech companies.
• Cybersecurity and cloud computing strategies are expected to see the largest increase
in spending throughout the next year.
• Be on the look out for AI and machine learning – 60% of IT leaders say that this is
considered to be the most disruptive technology and 40% expect AI/ML to have a
positive impact on their business in 3-5 years.
• Emerging vendors must know where their viability stands; and in order to increase
viability they should provide case studies and product roadmaps.
Key Takeaways
Source: CIO Tech Poll: Tech Priorities, 2019

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CIO Tech Poll: Tech Priorities 2019

  • 1. CIO Tech Poll: Tech Priorities 2019 Presenter name and date here
  • 2. 2 CIO Tech Poll: Tech Priorities was conducted to gauge for the upcoming year which technology areas will be the focus of IT leaders, and to measure the direction of spending within those categories. Top Represented Industries: Financial Services 17% Healthcare 11% High Tech 11% Education 10% Manufacturing 10% Services (Legal/ Consulting/ Real Estate) 8% Government 7% Retail/ Wholesale/ Distribution 5% Total respondents: 200 heads of IT Audience base: CIO Audience on IDG owned & operated sites Heads of IT: 100% Job Titles: C-level 62% Director/Manager/ Supervisor 25% EVP/SVP/VP 13% Other 1% Purpose and Methodology
  • 3. 3 54% 53% 32% 46% 48% 51% 53% 57% 53% 56% 59% 50% 57% 57% 18% 19% 29% 16% 13% 23% 13% 11% 12% 13% 14% 12% 10% 9% 28% 28% 39% 38% 39% 36% 34% 33% 35% 31% 25% 38% 30% 34% Nov 10 Apr 11 Aug 11 Jan 12 July 12 Nov 12 Nov 13 Nov 14 Nov 15 Nov 16 May 17 Dec 17 May 18 Nov 18 Increase Decrease Remain the Same Consistency in Tech Budget Growth Source: CIO Tech Poll: Tech Priorities, 2010 - 2019 Q: Will your overall IT budget increase, decrease or remain the same in the next 12 months compared to the past 12 months? 61% Enterprise 53% SMB 30% Enterprise 37% SMB 9% Enterprise 9% SMB
  • 4. 4 41% 44% 46% 46% 47% 48% 50% 63% 67% 72% 4% 5% 4% 2% 2% 4% 1% 5% 3% 2% 48% 35% 30% 23% 32% 38% 31% 28% 27% 25% 7% 16% 19% 29% 19% 10% 19% 4% 4% 2% SaaS productivity apps Marketing Automation Distributed data analytics Robotic process automation (RPA) Artificial intelligence & machine learning Mobile enterprise apps Customer experience technology Business process management/ workflow automation Cloud Computing Cybersecurity Increase Decrease Remain the same Unsure Source: CIO Tech Poll: Tech Priorities, 2019 Expected Increase in Cybersecurity & Cloud Spending Q. Will your spending for each of the following categories increase, decrease or remain the same in the next 12 months compared to the past 12 months?
  • 5. 5 13% 13% 14% 14% 18% 18% 19% 20% 21% 26% 33% 34% 40% 60% Cryptocurrency Location-based services Next-Gen Wifi Cloud Databases Serverless computing Wearables Drones and robots Speech-recognition technology/digital assistants Cloud/SaaS AR/VR Blockchain IoT/M2M Big data/analytics AI/machine learning Source: CIO Tech Poll: Tech Priorities, 2019 Enterprise: 13% SMB: 24% Enterprise: 5% SMB: 19% AI & Machine Learning Considered to be Most Disruptive Q. Which of the following do you consider to be DISRUPTIVE TECHNOLOGIES (that is, technologies that have the potential to significantly alter the way businesses or enter industries operate? North America: 24% Non-NA: 47%
  • 6. 6 17% 34% 36% 42% 42% 52% 71% 72% On-site innovation days Join and become active in technology user groups Create specialized team to review Research analyst firms and follow their best practices Customer references Read reviews written by experts Pilot testing/product demonstration Attend external events and/or conferences Source: CIO Tech Poll: Tech Priorities, 2019 IT Leaders Rely on Events & Pilot Testing for Vendor Evaluations Q. Which of the following has your organization implemented to evaluate emerging technology vendors?
  • 7. 7 20% 23% 30% 39% 43% 44% 49% Show evidence of strong financial performance Submit to testing or independent evaluation Provide detailed product information Show evidence that their products/ services stand out from the competition Provide references from past customers Provide insight into product road maps/future plans Provide case studies/proof of concept Source: CIO Tech Poll: Tech Priorities, 2019 Vendors Prove Viability Through Case Studies Q. What is the best way that an emerging vendor can prove their viability?
  • 8. 8 • Technology budget increases remain consistent year over year, and organizations continue to allocate 15% of tech budget to new tech companies. • Cybersecurity and cloud computing strategies are expected to see the largest increase in spending throughout the next year. • Be on the look out for AI and machine learning – 60% of IT leaders say that this is considered to be the most disruptive technology and 40% expect AI/ML to have a positive impact on their business in 3-5 years. • Emerging vendors must know where their viability stands; and in order to increase viability they should provide case studies and product roadmaps. Key Takeaways Source: CIO Tech Poll: Tech Priorities, 2019